945 Driver courses in Sutton Coldfield delivered Online

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - Change and the Organization Drivers for change Developing a vision Culture and climate Emergent change and lifecycle Organizational metaphors Models of change Roles required for change 2 - Stakeholders Principles Identification Analysis Influencing and listening Emotion and demonstration Communications Cognitive biases Remaining people focused Improving Communications Communications channels Collaboration Communications Planning Larger workshops 2 - Change Impact Assessing impact McKinsey 7 S Stakeholder impact assessment Assessing change readiness Large change ? how to staff Building a change team Preparing for resistance Building team effectiveness 4 - Individual Change Learning theory Motivation Change Curve Personality differences

STGO Abnormal Loads

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification. Overview Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents. In this course, students will establish processes to ensure that information security measures align with established business needs. Prerequisites Information security governance Information risk management Information security program development Information security program management Incident management and response 1 - Information Security Governance Develop an Information Security Strategy Align Information Security Strategy with Corporate Governance Identify Legal and Regulatory Requirements Justify Investment in Information Security Identify Drivers Affecting the Organization Obtain Senior Management Commitment to Information Security Define Roles and Responsibilities for Information Security Establish Reporting and Communication Channels 2 - Information Risk Management Implement an Information Risk Assessment Process Determine Information Asset Classification and Ownership Conduct Ongoing Threat and Vulnerability Evaluations Conduct Periodic BIAs Identify and Evaluate Risk Mitigation Strategies Integrate Risk Management into Business Life Cycle Processes Report Changes in Information Risk 3 - Information Security Program Development Develop Plans to Implement an Information Security Strategy Security Technologies and Controls Specify Information Security Program Activities Coordinate Information Security Programs with Business Assurance Functions Identify Resources Needed for Information Security Program Implementation Develop Information Security Architectures Develop Information Security Policies Develop Information Security Awareness, Training, and Education Programs Develop Supporting Documentation for Information Security Policies 4 - Information Security Program Implementation Integrate Information Security Requirements into Organizational Processes Integrate Information Security Controls into Contracts Create Information Security Program Evaluation Metrics 5 - Information Security Program Management Manage Information Security Program Resources Enforce Policy and Standards Compliance Enforce Contractual Information Security Controls Enforce Information Security During Systems Development Maintain Information Security Within an Organization Provide Information Security Advice and Guidance Provide Information Security Awareness and Training Analyze the Effectiveness of Information Security Controls Resolve Noncompliance Issues 6 - Incident Management and Response Develop an Information Security Incident Response Plan Establish an Escalation Process Develop a Communication Process Integrate an IRP Develop IRTs Test an IRP Manage Responses to Information Security Incidents Perform an Information Security Incident Investigation Conduct Post-Incident Reviews

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Exciting News from the UK! Elevate your career with our comprehensive bundle encompassing Airport Management, Security Management, Aviation Law & Import/Export expertise. Stay ahead in the dynamic aviation industry with diverse courses tailored to your success. Discover the intricacies of Airport Management and Operations' complexities while mastering Security Management's art to ensure safe skies. Navigate the legal landscape with Aviation Law training, ensuring compliance and confident decision-making. Unlock the secrets of Import/Export strategies, essential in a globalized world. This Airport Management, Security Management, Aviation Law & Import/Export bundle is your passport to success, offering the knowledge and skills needed to thrive in a competitive field. Airport Management, Security Management, Aviation Law & Import/Export Bundle Courses are: Course 1: Airport Management Course Course 2: Air Cabin Crew Online Diploma Course Course 3: Airport Operations Course Level 3 Course 4: Operations Management Course 5: Security Management Diploma Course 6: Import/Export Course 7: Aviation Law Training Learning outcomes Grasp the intricate workings of airport management, from passenger flow to logistical coordination. Develop the expertise to implement stringent security measures, ensuring passenger and asset safety. Master aviation law essentials to make informed decisions while complying with industry regulations. Explore effective import/export methods, fostering seamless international business transactions. Learn operational techniques to streamline processes, elevating overall airport functionality. Gain skills to tackle unforeseen challenges, responding adeptly to emergencies within aviation environments. Dive into a world of opportunity with our comprehensive bundle covering Airport Management, Security Management, Aviation Law & Import/Export. Take a strategic leap in your aviation career by gaining in-depth insights into Airport Management, Security Management, Aviation Law & Import/Export dynamics. This all-inclusive package equips you with a well-rounded skill set, giving you a competitive edge. Engage with user-friendly online courses, featuring real-world scenarios and expert guidance.Immerse yourself in real-world scenarios, interactive modules, and expert guidance to grasp crucial concepts effortlessly. You will become a master of airport operations, ensuring safety and security with unwavering confidence. You will also be able to navigate complex legal frameworks, fostering compliance and informed decision-making. Imagine managing airport operations flawlessly. Picture yourself making informed decisions within aviation's legal framework. See your business expand globally through intelligent import/export strategies. Get ready to lead with operational finesse. Join the league of accomplished professionals who have advanced their careers through our industry-centric courses. We are dedicated to delivering top-quality education, empowering you to excel in Airport Management, Security Management, Aviation Law & Import/Export arenas. Your journey towards expertise begins now! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Aviation Professionals Airport Personnel Legal Enthusiasts Business Entrepreneurs Operations Managers Safety and Security Personnel Career path Airport Operations Manager (£30k to £70k) Aviation Compliance Officer (£35k and £60k) International Trade Specialist (£30k and £50k) Aviation Security Specialist (£25k to £45k) Airline Manager (£35k to £70k) Aviation Consultant (£40k to £80k) Customs and Border Control Officer (£25k to £40k) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Embarking on the CompTIA Security+ course is akin to unlocking a treasure trove of cybersecurity knowledge. Imagine standing at the forefront of digital security, equipped with the latest tools and techniques to safeguard information systems. This course, meticulously designed with fourteen comprehensive sections, offers an immersive journey from the basics of risk management to the complexities of securing dedicated systems. The curriculum is tailored to blend theoretical knowledge with real-world applications, ensuring learners grasp the essence of cybersecurity in today's technology-driven world. Whether it's understanding the nuances of cryptography or mastering the art of incident response, CompTIA Security+ is your gateway to becoming a cybersecurity connoisseur. Delving into this course, you'll navigate through a landscape where every section is a stepping stone to mastering security competencies.  The course begins with an introduction to the fundamental principles of cybersecurity, setting the stage for more advanced topics like identity and account management, and securing wireless LANs. Each section is a meticulously crafted module, aimed at building a robust understanding of both the threats and the defenses in the cyber world. By the time you reach the final sections on secure protocols, applications, and testing infrastructure, you will have developed a holistic view of network security, ready to apply your knowledge in a variety of real-world scenarios. CompTIA Security+ is not just a course; it's a journey through the dynamic landscape of network security. As you progress from one section to another, you'll not only learn about securing individual systems and public servers but also about the importance of physical security in protecting digital assets. This course is a blend of theory and practicality, providing an in-depth understanding of the latest security tools and techniques. It's an opportunity to transform yourself into a sought-after professional in the cybersecurity domain, equipped with the knowledge to protect and defend against the ever-evolving cyber threats. Learning Outcomes Develop a comprehensive understanding of risk management strategies and their application in cybersecurity. Acquire proficiency in various cryptographic methods and their importance in securing data. Gain insights into effective identity and account management to enhance system security. Learn to utilize essential security tools for safeguarding individual and network systems. Master the skills to implement and manage security measures for both wired and wireless networks. Why buy this CompTIA Security+? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the CompTIA Security+ there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aiming to start a career in cybersecurity. IT professionals seeking to deepen their knowledge in network security. System administrators wanting to enhance their security skills. Students interested in acquiring a foundational understanding of cybersecurity principles. Professionals aiming to achieve the CompTIA Security+ certification for career advancement. Prerequisites This CompTIA Security+ does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Security+ was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Cybersecurity Analyst: £30,000 - £60,000 annually Information Security Manager: £40,000 - £75,000 annually Network Security Engineer: £35,000 - £65,000 annually Security Consultant: £35,000 - £70,000 annually Systems Administrator (with security specialization): £25,000 - £50,000 annually IT Security Coordinator: £28,000 - £55,000 annually Course Curriculum Section 01: Introduction Introduction to CompTIA Security+ SY0-601 00:03:00 About the CompTIA Security+ SY0-601 Exam 00:03:00 Section 02: Risk Management Defining Risk 00:08:00 Threats and Vulnerabilities 00:07:00 Threat Intelligence 00:11:00 Risk Management Concepts 00:07:00 Security Controls 00:09:00 Risk Assessments and Treatments 00:06:00 Quantitative Risk Assessments 00:07:00 Qualitative Risk Assessments 00:04:00 Business Impact Analysis 00:05:00 Data Types and Roles 00:11:00 Security and the Information Life Cycle 00:09:00 Data Destruction 00:06:00 Personnel Risk and Policies 00:10:00 Third-Party Risk Management 00:09:00 Agreement Types 00:07:00 Exam Question Review 00:02:00 Wiping Disks with the dd Command Lab 00:06:00 Ask Me Anything (AMA) 00:02:00 Section 03: Cryptography Cryptography Basics 00:16:00 Data Protection 00:09:00 Cryptographic Methods 00:07:00 Symmetric Cryptosystems 00:13:00 Symmetric Block Modes 00:08:00 Asymmetric Cryptosystems 00:13:00 Diffie-Hellman 00:07:00 Hashing 00:09:00 Understanding Digital Certificates 00:08:00 Trust Models 00:05:00 Public Key Infrastructure 00:04:00 Certificate Types 00:14:00 Touring Certificates 00:09:00 Cryptographic Attacks 00:05:00 Password Cracking 00:10:00 Password Cracking Demo 00:06:00 Exam Question Review 00:02:00 SSH Public Key Authentication Lab 00:09:00 Ask Me Anything (AMA) 00:02:00 Section 04: Identity and Account Management Identification, Authentication, and Authorization 00:08:00 Enabling Multifactor Authentication 00:05:00 Authorization 00:05:00 Accounting 00:05:00 Authentication Methods 00:14:00 Access Control Schemes 00:07:00 Account Management 00:13:00 Network Authentication 00:09:00 Identity Management Systems 00:06:00 Exam Question Review 00:02:00 Creating LInux Users and Groups Lab 00:06:00 Ask Me Anything (AMA) 00:01:00 Section 05: Tools of the Trade Touring the CLI 00:16:00 Shells 00:06:00 The Windows Command Line 00:05:00 Microsoft PowerShell 00:13:00 Linux Shells 00:12:00 Python Scripts 00:06:00 Windows Command-Line Tools 00:16:00 Linux Command-Line Tools 00:10:00 Network Scanners 00:05:00 Network Scanning with Nmap 00:09:00 Network Protocol Analyzers 00:08:00 Using Wireshark to Analyze Network Traffic 00:09:00 Using tcpdump to Analyze Network Traffic 00:08:00 Log Files 00:09:00 Centralized Logging 00:09:00 Configuring Linux Log Forwarding 00:08:00 Exam Question Review 00:03:00 Lunux Shell Script Lab 00:07:00 Nmap Lab 00:05:00 Ask Me Anything (AMA) 00:02:00 Section 06: Securing Individual Systems Malware 00:14:00 Weak Configurations 00:12:00 Common Attacks 00:09:00 Driver and Overflow Attacks 00:08:00 Password Attacks 00:08:00 Bots and Botnets 00:06:00 Disk RAID Levels 00:10:00 Securing Hardware 00:11:00 Securing Endpoints 00:09:00 Exam Question Review 00:02:00 Linux Software RAID Lab 00:08:00 Ask Me Anything (AMA) 00:02:00 Section 07: The Basic LAN The OSI Model 00:13:00 ARP Cache Poisoning 00:09:00 Other Layer 2 Attacks 00:05:00 Network Planning 00:07:00 Load Balancing 00:06:00 Securing Network Access 00:06:00 Honeypots 00:06:00 Firewalls 00:08:00 Proxy Servers 00:06:00 Network and Port Address Translation 00:07:00 IP Security (IPsec) 00:09:00 Virtual Private Networks (VPNs) 00:10:00 Intrusion Detection and Prevention Systems (IDS/IPS) 00:13:00 Exam Question Review 00:03:00 Linux Snort IDS Lab 00:07:00 Ask Me Anything (AMA) 00:01:00 Section 08: Securing Wireless LANs Wi-Fi Encryption Standards 00:10:00 RFID, NFC, and Bluetooth 00:07:00 Wi-Fi Coverage and Performance 00:08:00 Wi-Fi Discovery and Attacks 00:12:00 Cracking WPA2 00:10:00 Wi-Fi Hardening 00:11:00 Exam Question Review 00:02:00 WPA2 Cracking Lab 00:06:00 Ask Me Anything (AMA) 00:01:00 Section 09: Securing Public Servers Defining a Public Server 00:01:00 Common Attacks and Mitigations 00:10:00 Containers and Software-Defined Networking 00:11:00 Hypervisors and Virtual Machines 00:08:00 Cloud Deployment Models 00:09:00 Cloud Service Models 00:08:00 Securing the Cloud 00:10:00 Exam Question Review 00:02:00 Docker Container Lab 00:04:00 Ask Me Anything (AMA) 00:02:00 Section 10: Securing Dedicated Systems Embedded Systems 00:13:00 Industrial Control System (ICS) 00:07:00 Internet of Things (IoT) Devices 00:10:00 Connecting to Dedicated and Mobile Systems 00:11:00 Security Constraints for Dedicated Systems 00:05:00 Mobile Device Deployment and Hardening 00:11:00 Exam Question Review 00:03:00 Smartphone Hardening Lab 00:03:00 Ask Me Anything (AMA) 00:02:00 Section 11: Physical Security Physical Security Overview 00:01:00 Physical Security 00:10:00 Keylogger Demo 00:05:00 Environmental Controls 00:05:00 Exam Question Review 00:02:00 Physical Security Lab 00:03:00 Ask Me Anything (AMA) 00:03:00 Section 12: Secure Protocols and Applications DNS Security 00:05:00 FTP Packet Capture 00:03:00 Secure Web and E-mail 00:12:00 Request Forgery Attacks 00:05:00 Cross-Site Scripting Attacks 00:07:00 Web Application Security 00:08:00 Web App Vulnerability Scanning 00:06:00 Exam Question Review 00:03:00 OWASP ZAP Web App Scan Lab 00:04:00 Ask Me Anything (AMA) 00:02:00 Section 13: Testing Infrastructure Testing Infrastructure Overview 00:05:00 Social Engineering 00:06:00 Social Engineering Attacks 00:11:00 Vulnerability Assessments 00:09:00 Penetration Testing 00:10:00 Security Assessment Tools 00:12:00 The Metasploit Framework 00:08:00 Exam Question Review 00:02:00 Hping3 Forged Packet Lab 00:06:00 Ask Me Anything (AMA) 00:02:00 Section 14: Dealing with Incidents Incident Response Overview 00:03:00 Incident Response Plans (IRPs) 00:06:00 Threat Analysis and Mitigating Actions 00:08:00 Digital Forensics 00:10:00 Gathering Digital Evidence 00:10:00 Business Continuity and Alternate Sites 00:06:00 Data Backup 00:10:00 Exam Question Review 00:01:00 Autopsy Forensic Browser Lab 00:05:00 Ask Me Anything (AMA) 00:02:00 Assignment Assignment - CompTIA Security+ 00:00:00

NFV training course description Network Functions Virtualization (NFV) brings many benefits, this training course cuts through the hype and looks at the technology, architecture and products available for NFV. What will you learn Explain how NFV works. Describe the architecture of NFV. Explain the relationship between NFV and SDN. Recognise the impact NFV will have on existing networks. NFV training course details Who will benefit: Anyone wishing to know more about NFV. Prerequisites: Introduction to Virtualization. Duration 2 days NFV training course content Introduction What is NfV? What are network Functions? NfV benefits, NfV market drivers. ETSI NfV framework. Virtualization review Server, storage and network virtualization and NfV. Virtual machines, containers and docker. Data centres, clouds, SaaS, IaaS, PaaS. Virtualization of Network Functions Network virtualization versus Network Function virtualization. ETSI NfV architecture ETSI documents, Architecture overview, compute domain, hypervisor domain, infrastructure network domain. IETF and NfV Creating services, Service Functions, Service Function Chaining. SPRING and source packet routing. YANG and NetConf. RESTCONF. VLANs, VPNs, VXLAN. MANO Management and Orchestration. OpenStack, OpenDaylight PaaS and NfV. The VNF domain. Service graphs, MANO descriptors, Open orchestration. The virtualization layer VM centric model, containers versus hypervisors, FD.io. Summary Deploying NfV, performance, testing. Futures.

Introduction to Virtualization course description A comprehensive tour of virtualization. The course concentrates on the actual technologies involved as opposed to any one vendor solution. What will you learn Explain the concepts of virtualization. Partition servers. Create Virtual Machines. Introduction to Virtualization course details Who will benefit: Anyone looking for an introduction to Virtualization. Prerequisites: None. Duration 2 days Introduction to Virtualization course contents Virtualization Concepts What is Virtualisation? What are virtual machines (VMs)? Virtualisation Landscape. Network Virtualisation. Suitability for Organisations. Advantages of deploying Virtualisation. Downsides of deploying Virtualisation. Overview of Virtualisation products. Hypervisors What is a hypervisor? Difference between type 1 and 2 hypervisors. Available hypervisors. Hypervisors and device drivers. Hands on: Installing Oracle VirtualBox on Windows. Creating/Importing/Configuring VMs. Virtualization Hosts Hardware and resource requirements. Installation of the hypervisor. Hands on: Installing Hyper-V role into Windows Server. Creating/Importing/Configuring VMs. Virtual Machines Creating virtual machines. Resource requirements. Settings. Installation of the guest OS. Additional tools/ extensions for hypervisor integration. VM files and their uses. Virtual hard disk and their formats. Hardware pass through. Hands on: Connecting to VMWare ESXi via WebGUI and using ESXi to create/import/configure VMs. VM Snapshots/Checkpoints What is a snapshot? How to use them and how they impact performance? Creating/deleting/merging of snapshots. Hands on: Using ESXi to create/manage snapshots. Command Line use on the Hypervisor Interacting with the hypervisor through the command line. Simple commands to configure the hypervisor and VMs. Simple scripts. Hands on: Connecting to VMWare ESXi via PowerCLI to manipulate VMs and snaphshots. Virtualization Storage Different types of storage: local vs remote. Local and remote storage technologies. Configuring storage. Hands on: Using ESXi to deploy VMs on remote NFS storage. Virtual Networking How is networking done in virtualization environments. What is a virtual switch and vNIC and what are their performance characteristics? NIC teaming and trunking in the virtual world. Port groups and isolation. Physical NICs and their use in virtual switches. Hands on: Using ESXi to create and configure vswitches and networking. Templates and clones What is a template? What is a clone? When to use templates and clones to optimize VM deployment. Migrating/Importing VMs What is migration? Migrating compute and storage. Importing VMs from files or physical machines. Hands on: Using VMWare vCenter Server to clone/ template/migrate VMs, tag resources, create local user accounts and assign permissions. VMs and Backups Taking backups of your VMs. Restoring your VMs from backups. Virtualization and Licensing Different licensing models and costs. Containerization Concepts What is a container and how is it different from a virtual machine. When to use containers. Docker and Kubernetes

Curious minds with an eye for precision will find this Laboratory Technician Diploma an ideal step toward understanding the structured environment of lab-based work. Delivered entirely online, this CPD-accredited course explores the essential principles behind laboratory safety, sample management, and quality control—giving learners the knowledge to support scientific or technical processes from behind the scenes. Each module has been designed to help learners build a clear understanding of laboratory roles, procedures, and responsibilities, without overwhelming jargon or fluff. Whether you're aiming to broaden your career prospects or simply fascinated by the mechanics of lab operations, this course provides well-organised content that can be accessed flexibly. Expect clear explanations, relevant case-based scenarios, and step-by-step insights that make even complex concepts digestible. This course doesn’t ask for prior experience, just a genuine interest and a willingness to explore structured learning at your own pace. And no, you won’t need goggles or a Bunsen burner—just an internet connection and a desire to learn from the comfort of your screen. Course Curriculum: Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Solutions Used in Clinical/Medical Laboratory Module 07: Sterilisation, Disinfection and Decontamination Module 08: Basic Haematology Module 09: Basic Haemostasis (Coagulation) Module 10: Basic Immunology and Immunohematology Module 11: Urinalysis Module 12: Basic Clinical Chemistry Module 13: Basic Clinical Microbiology Module 14: Basic Parasitology Module 15: Laboratory Accidents and Safety Module 16: Quality Assurance Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Laboratory Technician Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Laboratory Technician Diploma - CPD Accredited training.

Welcome to your gateway towards becoming an invaluable part of any organization - the Professional Receptionist. Our CPD Certified Professional Receptionist Diploma is your first step into the exciting world of corporate communications. In the heartbeat of any office, the Professional Receptionist sets the tone, greeting, guiding, and facilitating day-to-day operations. Our course is intricately designed to equip you with the theoretical knowledge that every Professional Receptionist needs to thrive. Through our course, you will gain an understanding of the responsibilities and skills required of a Professional Receptionist, from managing schedules to handling client communications. You will delve into topics such as customer service, business communication, time management, and so much more. Take the leap today and propel your career to new heights. As a Professional Receptionist, you hold the key to a smooth-running, efficient workplace. Join our course and make the journey toward becoming the heartbeat of your future organization. Courses Are Included in this Professional Receptionist Diploma - CPD Certified Bundle: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Developing Interpersonal Skills Course Course 05: Business Training: Communication Skills Course 06: Office Etiquette and Professional Behavior Learning Objectives: Understand the roles and responsibilities of a Professional Receptionist in various business environments. Gain a solid understanding of business communication and its importance in the role of a Professional Receptionist. Learn about effective customer service strategies and their application in a reception setting. Gain insights into time and schedule management, crucial elements of the Professional Receptionist role. Understand the importance of data handling, privacy, and confidentiality in the workplace. Learn about continuous professional development to further enhance your career as a Professional Receptionist. Why Choose Our Professional Receptionist Course? FREE Professional Receptionist Certificate accredited Get a free student ID card with Professional Receptionist Training Get instant access to this Professional Receptionist course. Learn Professional Receptionist from anywhere in the world Professional Receptionist is affordable and simple to understand Professional Receptionist is an entirely online, interactive lesson with voiceover audio Lifetime access to the Professional Receptionist course materials Professional Receptionist comes with 24/7 tutor support So enrol now in this Professional Receptionist Today to advance your career! Start your learning journey straightaway with Professional Receptionist Diploma - CPD Certified! This Professional Receptionist curriculum has been designed by Professional Receptionist experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Professional Receptionists with ease. You'll discover how to master the Professional Receptionist skill while exploring relevant and essential topics. Assessment Process of Professional Receptionist Diploma - CPD Certified Once you have completed all the courses in the Professional Receptionist bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Professional Receptionist Diploma - CPD Certified. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate