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Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Working from home shouldn't feel like herding cats. This course is your guide to navigating remote life with focus, structure, and a touch of good sense. From setting up your workspace to managing time without losing your head (or your Wi-Fi connection), we cover the essentials that make the difference between surviving the day and actually getting things done. You'll gain smart strategies for online communication, keeping meetings mercifully productive, and avoiding the dreaded burnout that creeps in when the lines blur between office and sofa. Whether you're new to remote working or just want to stop checking emails in your pyjamas at midnight, this course offers practical insights tailored for the modern digital environment. It's not about buzzwords or gimmicks—just straightforward, effective methods to help you stay on top of your workload while maintaining your sanity. With the right habits and a clear approach, remote working doesn't have to be a mess. It can be your most efficient, well-balanced routine yet—and yes, it’s allowed to include a decent cup of tea at regular intervals. Key Features of Effective Remote Working Bundle CPD Accredited Effective Remote Working Course Instant PDF certificate Fully online, interactive Effective Remote Workingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Effective Remote Working Bundle course to excel! To become successful in your profession, you must have a specific set of Effective Remote Working skills to succeed in today's competitive world. In this in-depth Effective Remote Workingtraining course, you will develop the most in-demand Effective Remote Working skills to kickstart your career, as well as upgrade your existing knowledge & skills. Effective Remote Working Curriculum Course 01: Remote Team Management Course 02: Online Meeting and Virtual Conference Course 03: Working from Home Essentials Accreditation This Effective Remote Working bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Effective Remote Working course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Effective Remote Working basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Effective Remote Working Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Women in Banking Leadership Workshop Workshop Overview: Unleash your potential - The Banking and Financial Services industry is a constantly changing sphere that calls for emerging leaders to adapt and grow in order to thrive and succeed. Often those wanting to take the next step in the field find it hard to see their full value and potential, slowing their progress in a world full of opportunities. Emerging leaders will need to understand their professional values and know how to cultivate a growth mindset to stand out and fulfil their career desires.  This interactive virtual workshop will provide emerging leaders within the field the skills to understand the strengths that they are able to bring to the corporate table to confidently unleash their potential. It will particularly benefit those who aspire to move beyond early management to broader leadership roles. Kat will guide attendees to unlock their potential through releasing self-doubt, connecting to their unique contribution and forming a confident, strategic leader that will drive an organisation to success. Our Aims for the Workshop: Navigate key challenges and change in fast-paced work-places Understand the value of embracing complexity, uncertainty and diversity Negotiate diversity and inclusion biases, enablers and blocker Topic 1 Define your leadership style What are the capabilities, attributes and skills of an influential leader? What is your unique contribution? Is this congruent with your personal brand? Align your leadership strengths and values with the expectations and culture of your organisation. Topic 2 Leading with Emotional Intelligence (EQ) Understand your EQ and its impact on the way you are perceived as a leader Leverage your EQ in the workplace both in person and online Embrace qualities of empathy and authenticity to become a better leader Topic 3 Interactive Panel Q&A Discussion: Open Q&A with Senior Female leaders within the banking sector. Please see below the panel and biographies of each panellist. Topic 4 How to be known as a strategic leader Understand the uplevel from management to leadership and how to articulate your strategy How to translate broad leadership tools and tactics into practical, personalised results Move from transactional to transformational leadership Topic 5 Strengthen your resilience and resolve What is stress and how do you “show-up” on a bad day? Bounce back from challenging situations and predicaments Effectively manage conflict and turn negativity into an opportunity Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in the banking sector that wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centred group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code?  Your Facilitator Kat Hutchings Kat coaches Executives and senior leaders in scale businesses to develop their leadership capability, build high-performing teams and create a culture that motivates and delivers. She works with them to identify their unique contribution and lead in a way that's aligned with who they are. Clients that work with Kat connect to their sense of purpose and how they contribute to the organisation. This creates a ripple effect through their team as they step into more powerful and impactful leadership. Kat coaches for insight - because a single insight can inspire action that changes everything.  Client outcomes include improved sales performance, successful delivery of change & transformation programmes and greater employee engagement & wellbeing.  Kat is an accredited Professional Executive Coach with the Association for Coaching and a Master NLP Practitioner. She has studied neuroscience, mindfulness and resilience, often bringing these insights to her coaching and training.  Combined with her experience as a leader in Financial Services, Kat’s clients find her to be commercially minded, knowledgeable and positively challenging. Her background as a corporate banker means Kat is quickly able to understand the context, including a firm’s strategy, vision and drivers. As a former Head of Coaching for the London & South East region of a FTSE 100 organisation, Kat is also well versed in leadership development programmes – their design, delivery and embedding through coaching. Outside of her coaching work, Kat spends lots of time with her husband and 2 young children. She enjoys trying different wines, talking to interesting people, having new experiences and buying flowers. THE PANEL The final panel is coming soon ⏳

The Efficient Freight Broker Training Course provides a structured pathway for individuals eager to make their mark in the logistics and freight brokerage industry. This course is meticulously designed to equip learners with the essential knowledge needed to succeed in this dynamic sector. Throughout the course, participants will be introduced to key concepts, industry terminology, and the tools required for building a strong foundation as a freight broker. By focusing on efficiency, students can expect to gain a well-rounded understanding of the logistical processes that ensure goods are moved effectively and on time. As the demand for skilled professionals in freight brokerage grows, this course offers an ideal opportunity for anyone looking to pursue a career in the industry. It provides flexible learning options to suit a wide range of schedules, allowing learners to take full control of their progress. Whether you're looking to break into the world of freight brokerage or enhance your current knowledge, this training offers all the essential components to help you succeed. With easy-to-follow modules, valuable insights, and real-time industry examples, this course is the perfect choice for those who are serious about becoming proficient in freight brokerage. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction To Freight Brokerage Module 02 : Regulatory and Legal Requirements Module 03 : Freight Broker Operations Module 04 : Documentation and Record Keeping Module 05 : Carrier Selection and Qualification Module 06 : Freight Transportation Modes Module 07 : Freight Broker Marketing and Sales Module 08 : Risk Management and Problem-Solving Learning Outcomes: Grasp the foundations of efficient freight brokerage. Navigate the regulatory and legal landscape of the industry. Execute effective freight broker operations. Manage documentation and record-keeping adeptly. Select and qualify carriers for optimal transport. Hone marketing, sales, risk management, and problem-solving skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring freight brokers and logistics enthusiasts. Transportation and logistics professionals seeking advancement. Business owners looking to streamline their freight operations. Sales and marketing professionals interested in logistics. Individuals pursuing a career in the transportation industry. Administrative staff in freight brokerage firms. Anyone fascinated by the world of logistics. Career path Freight Broker Freight Brokerage Operations Manager Logistics Coordinator Transportation Manager Sales and Marketing Specialist in Logistics Risk Management Analyst in Freight Brokerage Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Getting Started OTHM Level 7 Diploma in Logistics and Supply Chain Management aims to provide a broader understanding of logistics and supply chain management. It is designed for logistics and supply chain professionals in the early stages of their careers looking to enhance their knowledge. Upon successfully completing this program, the learners will be equipped with skills needed to further their careers as logistics and supply chain professionals and to work toward a relevant Master's programme with advanced standing. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. Will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses, if the students want to pursue MBA or any other Masters. On successful completion of the course the students will be able to demonstrate their proficiency in the various management practices which will improve their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Time-constrained scenario-based assignments No examinations Entry Requirements For entry onto the OTHM Level 7 Diploma in Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System) Progression   On successful completion of the OTHM Level 7 Diploma in Logistics and Supply Chain Management, a number of progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work projects more effectively, giving learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Logistics and Supply Chain Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Logistics Management Reference No : J/618/1227 Credit : 20 || TQT : 200 The unit focuses on the valuing adding role of logistics in supply networks. It aims to impart learners with a thorough understanding of key theoretical and operational aspects of managing specifically transportation, storage/warehousing and packaging logistics. The related considerations for business competitiveness is emphasised as is the interdependency between operational, technological and regulatory aspects. UNIT2- Supply Chain Planning, Modelling and Analytics Reference No : R/618/1229 Credit : 20 || TQT : 200 The unit aims to provide learners with in-depth knowledge about planning processes across all key aspects of supply chain management. The relevance of each of the planning processes, the associated information requirements and modelling and analytic techniques are covered. UNIT3- Procurement and Supply Management Reference No : L/618/1231 Credit : 20 || TQT : 200 The unit seeks to provide learners with a thorough understanding of procurement and supply management from a strategic, technological, process and relationship perspective. The goal is to provide insights on the role of procurement within supply chain management, the negotiation and contractual issues encountered with suppliers , effective supplier relationship management, the tools and techniques to assess sourcing options and technological enablers in procurement. UNIT4- Supply Chain and Operations Strategy Reference No : Y/618/1233 Credit : 20 || TQT : 200 The aim of this unit is to develop learners' understanding of supply chain and operations management, including its scope, impact and importance as well as the strategic decisions that need to be made in today's world of global markets and global supply, taking into account the major competitive drivers. The unit discusses approaches and supply chain and operations management practices in a range of contexts. UNIT5- Sustainable Operations Management Reference No : H/618/1235 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding including key elements of sustainability and their importance to businesses, knowledge and skills of sustainable operations management, the different practices across the supply chain that can be worked upon to improve sustainability as well as the performance measures and the business impact of sustainability, the business drivers and barriers affecting the move towards sustainability. A variety of different sectors are explored. UNIT6- Business Research Methods Reference No : T/508/0626 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding of research principles including the formulation of literature reviews, statistical analysing using SPSS, research proposals, referencing, data collection using surveys and interviews, questionnaire design, qualitative data and methods for drawing conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course overview Gain the skills to provide the best ambulance care with the Ambulance Care Assistant Course. This course will teach you how to perform your primary duties as an ambulance care assistant.  This Ambulance Care Assistant Course delves into the specifics of how an ambulance service works. It will educate you on Pediatrics first aid for common illnesses, injuries and incidents. You will learn the procedure to perform CPR and explore the steps to care for an unconscious person. In addition, you will explore how to handle common hazards and injuries and attain the ability to undertake essential ambulance maintenance. By the end of the course, you will have a solid knowledge of delivering the best care and safer transport to non-emergency patients. Learning outcomes Learn the fundamentals of ambulance care Gain the skills and knowledge in Pediatric first aid Learn how to provide emergency treatment for loss of responsiveness and CPR Deepen your understanding of fire safety Learn about the manual handling hazards and injuries Learn how to perform basic ambulance maintenance Who is this course for This Ambulance Care Assistant Course is ideal for aspiring professionals interested in learning how to deliver the best ambulance care to non-emergency patients. The skills developed in the learning process will provide tremendous opportunities to work as Ambulance Care Assistants. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable Ambulance Care Assistant Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Ambulance care assistant Call handler/emergency medical dispatcher Emergency Care Assistant Patient Transport Service (PTS) . Paramedic Ambulance Care Assistant Course Module 01: Basics of Ambulance Care 00:18:00 Module 02: Paediatric First Aid 00:17:00 Module: 03: Paediatric First Aid for Common Illnesses, Injuries and Incidents 00:37:00 Module 04: Loss of Responsiveness and CPR 00:19:00 Module 05: Fire Safety 00:34:00 Module 06: Manual Handling Hazards and Injuries 00:35:00 Module 07: Ambulance Maintenance 00:28:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Ambulance Care Assistant This Ambulance Care Assistant course is a great way to get started in a career in healthcare. This Ambulance Care Assistant qualification aims to provide you with the skills and knowledge required to work as an Ambulance Healthcare Assistant. With this Ambulance Care Assistant course, you can jumpstart a new career and prove that you're serious about becoming an Ambulance Healthcare Assistant. This Ambulance Care Assistant course teaches you about the roles and responsibilities of an Ambulance Healthcare Assistant and the five principles of ambulance flow. The Ambulance Care Assistant course will also teach you how to deal with patients who have lost their responsiveness and perform CPR in an emergency. Through this Ambulance Care Assistant course, you will gain expert-level knowledge of a variety of injuries as well as how to keep your ambulance maintained and in top condition. Why choose this Ambulance Care Assistant course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. GIFT Course Course 01: Control and Administration of Medicine Course 02: Nursing Assistant Diploma Ambulance Care Assistant Learning Outcomes After completing this Ambulance Care Assistant course, the learner will be able to: Understand the fundamentals of ambulance care. Gain in-depth knowledge about the day-to-day tasks of an Ambulance Healthcare Assistant. Understand how to administer paediatric first aid care. Know how to administer CPR to patients. Know how to deal with the loss of responsiveness in patients. Explore manual handling hazards and injuries. Understand the essentials of ambulance maintenance. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Ambulance Care Assistant course. Who is this course for? Ambulance Care Assistant This Ambulance Care Assistant course is ideal for anyone interested in learning about or pursuing a career as an Ambulance Care Assistant. This may be beneficial in similar roles in healthcare. Requirements Ambulance Care Assistant There are no particular requirements for this Ambulance Care Assistant course because it doesn't call for any specialized training. Career path Ambulance Care Assistant This Ambulance Care Assistant course enables learners to explore career opportunities in the following roles or job sectors such as: Ambulance workers Health Care Assistant Patient Transport Patient Taxis

***Port Management Diploma*** Human proficiency is the most important factor in the efficient operation of port and transportation services. A successful and well-managed port contributes to the economy, therefore, port personnel must have up to date knowledge of all relevant innovations. This course is designed for port management professionals who want to expand their knowledge in order to meet their day-to-day challenges. The course will provide you with the knowledge and skills needed to advance professionally in port administration, port and harbour management, and port operations for the global maritime supply chain. This course will allow you to gain a thorough understanding of the role of ports, particularly in international trade and logistic chain, as the "economic engine" of development. Learning Outcomes After completing this Port Management course, learner will be able to: Gain a thorough introduction of port management Understand connecting hub port gateways to the inland infrastructure Understand port management and economic growth Understand port operations Understand port and terminal investment Understand ships' size, ports' size Understand strategic alliances, market positioning, and differentiation Understand key performance indicators as tools of strategic planning and management Understand leadership and teambuilding Understand port authorities and regulatory framework Understand ports as a bridge to maritime and offshore energy activities Understand the future of ports Why Choose Port Management Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing course. ***Others Benefits of this Port Management Diploma Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Port Management Diploma*** Detailed Course Curriculum Module 1: Introduction Module 2: Connecting Hub Port Gateways to the Inland Infrastructure Module 3: Port Management and Economic Growth Module 4: Port Operations Module 5: Port and Terminal Investment Module 6: Ships' Size, Ports' Size: A New Era Ahead Module 7: Strategic Alliances, Market Positioning, and Differentiation Module 8: Key Performance Indicators as Tools of Strategic Planning and Management Module 9: Leadership and Teambuilding Module 10: Port Authorities and Regulatory Framework Module 11: Ports as a Bridge to Maritime and Offshore Energy Activities Module 12: The Future of Ports Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Port Management Diploma This Port Management course is ideal for anyone with an interest in ports as well as a desire to make their mark on an exciting, dynamic, and essential global maritime transport industry. Requirements Port Management Diploma There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Port Management Diploma After completing this course you will have a wide range of options in the industry available to you, including: Port management Port agency Port operation Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Cleaning skills? If yes, then you have come to the right place. Our comprehensive course on Cleaning will assist you in producing the best possible outcome by mastering the skills. The Cleaning course is for those who want to be successful. In the Cleaning course, you will learn the essential knowledge needed to become well versed in Cleaning. Why would you choose the Cleaning course from Compliance Central: Lifetime access to Cleaning Course materials Full tutor support on weekdays for the Cleaning Course Learn Cleaning skills at your pace, from home Gain a complete understanding of the Cleaning Course Expert-designed, informative Cleaning Course modules 24/7 help via email and live chat for the Cleaning Course Study the Cleaning Course anytime, on any device Our Cleaning course starts with the basics of Cleaning and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Curriculum Breakdown of the Cleaning Course Module 01: House Cleaning Module 02: Food Kitchen and Commercial Kitchen Cleaning Module 03: Bathrooms and Toilets Module 04: Office Cleaning Module 05: Cleaning External Surfaces and Areas Curriculum Breakdown of the Cleaning Business Course: Module 01: Starting a Cleaning Business and Planning for it Module 02: Running the Business with Quality Service Module 03: Customer Satisfaction Module 04: Management of Staff Module 05: Marketing, Advertising and Sales Module 06: Expansion Management Module 07: Business Insurance, Tax and Additional Equipment Curriculum Breakdown of the Oven Cleaning Training Module 01: Introduction to Oven Module 02: Introduction to Industrial Oven/ Furnace Module 03: The Importance of Oven Cleaning Module 04: Kitchen Oven Cleaning Process Module 05: Commercial Oven Cleaning Process Module 06: Green Oven Cleaning Module 07: Starting Your Own Oven Cleaning Service Module 08: Safety, Compliance and Requirements CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cleaning. It is also great for professionals who are already working in Cleaning and want to get promoted at work. Requirements To enrol in this Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path Our course will prepare you for a range of careers, including: Cleaning Supervisor: £19K to £25K per year Housekeeping Manager: £20K to £30K per year Facilities Manager: £30K to £45K per year Hygiene Technician: £18K to £25K per year Cleaning Operative: £17K to £21K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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