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328 Driver CPC courses delivered Online

Extended Diploma in Customer Service

By iStudy UK

Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Course Highlights Extended Diploma in Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Customer Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of Customer Service Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Customer Service 00:30:00 Final Exam Final Exam- Extended Diploma in Customer Service 00:30:00

Extended Diploma in Customer Service
Delivered Online On Demand18 hours 30 minutes
£25

Traffic Marshal

4.9(27)

By Apex Learning

Overview This comprehensive course on Traffic Marshal will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Traffic Marshal comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Traffic Marshal. It is available to all students, of all academic backgrounds. Requirements Our Traffic Marshal is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 02:36:00 total length •Module 01: Introduction to Traffic Marshalling: 00:14:00 •Module 02: Traffic Management: 00:21:00 •Module 03: Temporary Traffic Control: 00:30:00 •Module 04: Traffic Risk Assessment: 00:26:00 •Module 05: Vehicle Signaling: 00:17:00 •Module 06: Reversing Vehicles: 00:22:00 •Module 07: Health and Safety: 00:26:00

Traffic Marshal
Delivered Online On Demand2 hours 36 minutes
£12

Data Entry Clerk & Office Admin Assistant - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Data Entry Clerk & Office Admin Assistant - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Data Entry Clerk & Office Admin Assistant - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Data Entry Clerk & Office Admin Assistant - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Data Entry Clerk & Office Admin Assistant - CPD Certified Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Data Entry Clerk & Office Admin Assistant - CPD Certified Career Bundle: Course 01: Data Entry Clerk & Office Admin Assistant - CPD Certified Course 02: Data Entry Administrator Diploma Course 03: Google Data Studio: Data Analytics Course 04: General Data Protection Regulation (GDPR) & Cyber Security Management Course 05: Business and Data Analytics for Beginners Course 06: Business Administration Course 07: Office Administration & Skills Diploma Course 08: Business Improvement Course 09: Financial Analysis Course Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Diploma in Business Proposal Writing Course 12: Business Etiquette and Professional Behavior Course 13: Negotiation Skills Certificate Course 14: Diploma in Performance Management Course 15: Workplace Confidentiality Course 16: Project Management Course Course 17: Product Management Course 18: Strategic Marketing & Planning Course 19: Visual Merchandising Diploma Course 20: Customer Service Training With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Data Entry Clerk & Office Admin Assistant - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Data Entry Clerk & Office Admin Assistant - CPD Certified course materials Get instant access to this Data Entry Clerk & Office Admin Assistant - CPD Certified course Learn Data Entry Clerk & Office Admin Assistant - CPD Certified from anywhere in the world 24/7 tutor support with the Data Entry Clerk & Office Admin Assistant - CPD Certified course. Start your learning journey straightaway with our Data Entry Clerk & Office Admin Assistant - CPD Certified Training! Data Entry Clerk & Office Admin Assistant - CPD Certified premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Data Entry Clerk & Office Admin Assistant - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Data Entry Clerk & Office Admin Assistant - CPD Certified course. After passing the Data Entry Clerk & Office Admin Assistant - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry Clerk & Office Admin Assistant - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Data Entry Clerk & Office Admin Assistant - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Data Entry Clerk & Office Admin Assistant - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Data Entry Clerk & Office Admin Assistant - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Data Entry Clerk & Office Admin Assistant - CPD Certified
Delivered Online On Demand5 days
£119

Birth Doula & Maternity Care Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Birth Doula & Maternity Care Diploma - CPD Certified Bundle To Overcome Your Challenges! 6 in 1 Birth Doula & Maternity Care Diploma - CPD Certified Bundle Improve your knowledge and enhance your skills to succeed with this Birth Doula & Maternity Care Diploma - CPD Certified bundle. This Birth Doula & Maternity Care Diploma - CPD Certified bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Birth Doula & Maternity Care Diploma - CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Birth Doula Course 02: Peregnancy Massage Course 03: Introduction to Midwifery Certificate Course Course 04: Maternity Care Assistant Course 05: Pain Management Course 06: Nutrition and Hydration All the courses under this Birth Doula & Maternity Care Diploma - CPD Certified bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Birth Doula & Maternity Care Diploma - CPD Certified bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Birth Doula & Maternity Care Diploma - CPD Certified bundle, you can achieve your dreams and train for your ideal career. This Birth Doula & Maternity Care Diploma - CPD Certified bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Birth Doula & Maternity Care Diploma - CPD Certified? All-in-one package of 6 premium courses' Birth Doula & Maternity Care Diploma - CPD Certified bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Birth Doula & Maternity Care Diploma - CPD Certified Bundle 24/7 Tutor Support available with this Birth Doula & Maternity Care Diploma - CPD Certified Bundle Start your learning journey straightaway! This Birth Doula & Maternity Care Diploma - CPD Certified's curriculum has been designed by Birth Doula & Maternity Care Diploma - CPD Certified experts with years of Birth Doula & Maternity Care Diploma - CPD Certified experience behind them. The Birth Doula & Maternity Care Diploma - CPD Certified course is extremely dynamic and well-paced to help you understand Birth Doula & Maternity Care Diploma - CPD Certified with ease. You'll discover how to master the Birth Doula & Maternity Care Diploma - CPD Certified skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Birth Doula & Maternity Care Diploma - CPD Certified bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Birth Doula & Maternity Care Diploma - CPD Certified bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Birth Doula & Maternity Care Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Birth Doula & Maternity Care Diploma - CPD Certified
Delivered Online On Demand22 hours
£29

Level 2 Certificate in Workplace Professionalism

4.7(160)

By Janets

This course highlights the importance of the principles of professionalism and its lasting impacts in today's fast-changing workplace. In this course, you will have a clear understanding of what type of attitude expected in the workplace and discover effective ways of enhancing your professional image. Besides, gain a good comprehension of the qualities that professionals need to exhibit like Time Management, Project Management, Decision-making, etc. Discover the keys to effective communication, exhibit a high degree of emotional intelligence, and encourage professional development in the workplace. In addition, develop your knowledge of building relationships, networks and grasp critical roles in the Office MRP. In just 2 Hours, 11 Minutes, you will: Have a clear view of what constitutes Professionalism Build your own professionalism and earn a professional reputation in the workplace Understand workplace communication and learn verbal, body language and e-Etiquette Successfully promote professionalism in the workplace Follow the standards of professionalism set by your organization Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Managers Leaders Executives and Staff Supervisors Administrator Employees Course Content Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 2 Certificate in Workplace Professionalism
Delivered Online On Demand2 hours 11 minutes
£25

Wage and Hour Law Compliance

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Wage and Hour Law Compliance Wage and Hour Law 00:04:00 Definitions and Basics Definitions and Basics 00:29:00 Regular Rate of Pay Regular Rate of Pay 00:09:00 Calculating Overtime Calculating Overtime 00:19:00 Minimum Wage Minimum Wage 00:09:00 Leave, Meals, Postings and Paystubs Leave, Meals, Postings and Paystubs 00:13:00 Paying Employees Paying Employees 00:18:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Feedback Feedback 00:00:00

Wage and Hour Law Compliance
Delivered Online On Demand
£19.99

Cerebral Palsy (CP) Awareness Certification

By NextGen Learning

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Cerebral Palsy (CP) Awareness Certification. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Cerebral Palsy (CP) Awareness Certification course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Cerebral Palsy (CP) Awareness Certification course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Cerebral Palsy (CP) Awareness Certification online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Cerebral Palsy (CP) Awareness Certification Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Module 07: Care Planning Module 08: Typical Child vs Child with Cerebral Palsy Module 09: Child, Family and Therapist Working as a Team Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Cerebral Palsy (CP) Awareness Certification course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Cerebral Palsy (CP) Awareness Certification course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Cerebral Palsy (CP) Awareness Certification course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Cerebral Palsy (CP) Awareness Certification
Delivered Online On Demand3 hours
£12

Certificate on Assessing Mental Capacity

By Online Training Academy

Step into the realm of understanding the human mind with our comprehensive certificate program. Unlock the gateway to a world where mental capacity is not just a concept but a cornerstone of care. Dive deep into the Mental Capacity Act, navigating its intricacies with finesse. Learn the art of assessing mental capacity, a skill that transcends mere observation to become a guiding light in decision-making processes. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the heart of ethical practice with modules that explore best interest decision-making and the delicate balance of advocacy and advance planning. Discover the noble art of providing care and treatment to those who lack capacity, where compassion meets expertise. Journey through the corridors of confidentiality and record-keeping, understanding their pivotal role in upholding dignity and trust. Traverse the landscape where mental capacity assessment meets the law, equipping yourself with knowledge that empowers both practitioner and client. Finally, explore the dynamic tapestry of public bodies and services created by the MCA Act 2005, weaving together legislation and practical application. Embark on this voyage of enlightenment, where each module is a beacon guiding you towards mastery in mental capacity assessment and care. Course Curriculum Module 01: The Mental Capacity Act Module 02: Assessment Of Mental Capacity Module 03: Best Interest Decision Making Module 04: Advocacy And Advance Planning Module 05: Providing Care Or Treatment To People Who Lack Capacity Module 06: Confidentiality And Record Keeping Module 07: Mental Capacity Assessment & Law Module 08: Public Bodies And Services Created By MCA Act 2005 Learning Outcomes: Grasp the fundamentals of the Mental Capacity Act for application. Assess mental capacity accurately in diverse real-life scenarios. Navigate best interest decision-making processes with ethical considerations. Advocate and plan ahead for individuals with impaired mental capacity. Provide appropriate care or treatment within legal frameworks. Maintain confidentiality and accurate record-keeping in compliance with regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Assessing Mental Capacity 1:08:06 1: Module 01: The Mental Capacity Act 08:35 2: Module 02: Assessment Of Mental Capacity 07:26 3: Module 03: Best Interest Decision Making 11:33 4: Module 04: Advocacy And Advance Planning 07:56 5: Module 05: Providing Care Or Treatment To People Who Lack Capacity 07:14 6: Module 06: Confidentiality And Record Keeping 06:06 7: Module 07: Mental Capacity Assessment & Law 13:40 8: Module 08: Public Bodies And Services Created By MCA Act 2005 04:36 9: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals Legal professionals Social workers Caregivers Advocates Career path Mental Capacity Assessor Legal Advocate for Vulnerable Adults Social Worker in Mental Health Services Care Home Manager Mental Capacity Act Trainer Policy Advisor on Mental Health Legislation Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Assessing Mental Capacity
Delivered Online On Demand2 minutes
£12

Professional Diploma in Body Language

By iStudy UK

Read the Body Language and adapt to the situation the way you see fit Do you want to know how someone else is feeling? Whether they are getting annoyed, excited and nervous, you can read it all with this Professional Diploma in Body Language course. People are constantly throwing off a storm of signals. These signals may be silent (non-verbal) messages communicated through the sender's body movements, facial expressions, voice tone and loudness. Learn techniques to read the body signals people emit before they even speak.  You'll learn how people use their own body language to make others feel comfortable sharing their emotions with them, and how you can use the same techniques to become a more approachable person.We all involuntarily emit body languages signals as we speak, think and interact. With this course learn how to tune your combination of words, gestures, facial expression and body positioning to communicate with - and persuade - those you speak to better. So what are you waiting for, get enrolled now. Course Highlights Professional Diploma in Body Language is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Body Language into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Body Language Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Body Language is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Body Language is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Body Language What Is Body Language FREE 00:15:00 How to Read Body Language FREE 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language FREE 00:15:00 Understand The Positive And Negative Positions FREE 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Body Language 00:30:00 Final Exam Final Exam- Professional Diploma in Body Language 00:30:00

Professional Diploma in Body Language
Delivered Online On Demand24 hours
£25

Professional Mentoring Diploma

By iStudy UK

Mentoring isn't meant for everyone, but it could be for you Do you like teaching other? If you have good communications skills along with the desire to help other people learn, then consider being a mentor. This course will give you a guide on how you can become a competent mentor. Mentoring is a powerful personal development and empowerment tool. It is an effective way of helping people to progress in their careers and is becoming increasing popular as its potential is realised. It is a partnership between two people (mentor and student) normally working in a similar field or sharing similar experiences. It is a helpful relationship based upon mutual trust and respect. A mentor is a guide who can help the mentee to find the right direction and who can help them to develop solutions to career issues. Mentors rely upon having had similar experiences to gain an empathy with the mentee and an understanding of their issues. If mentoring is the path you want to follow then get this course. It will teach you what you need to do and what you need to be as a mentor through all of its units. Course Highlights Professional Mentoring Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Mentoring Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Mentoring Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Mentoring Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Mentoring Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Mentoring Diploma Module 01: Introduction to Mentoring FREE 00:20:00 Module 02: Stages and Forms of Mentoring FREE 00:15:00 Module 03: Communication 00:35:00 Module 04: Matter of Skill 00:40:00 Module 05: Mentor-Mentee Relationship 00:15:00 Module 06: The Mentor as a Learner: Habits of Work 00:25:00 Module 07: Mentoring in Virtual Reality 00:15:00 Module 08: Mentoring and Ethics 00:20:00 Module 09: Review, Evaluation and Closure 00:25:00 Mock Exam Mock Exam- Professional Mentoring Diploma 00:20:00 Final Exam Final Exam- Professional Mentoring Diploma 00:20:00

Professional Mentoring Diploma
Delivered Online On Demand4 hours 10 minutes
£25