329 Driver CPC courses delivered Online

Learn to become a careful driver and make the UK roads a safer place for all when you enrol with us for this Driver Safety Awareness course. Start to study, and you'll quickly come to appreciate the inherent risks of vehicular driving and the situations where other motorists may create hazards. Even veteran drivers can become more self-aware with this information and increase the chance of avoiding accidents. You'll gain an ability to adopt safety tactics and be confident in motoring the worst of conditions when you're behind the driving wheel. We also cover the effects that health and attitude have on driving capabilities, and how to react during a breakdown or accident correctly. By passing the assessments, you'll also have gained a greater understanding of UK laws and policies regarding road and vehicle use. The Driver Safety Awareness course is easily accessible online for your convenience and provides a superlative way to refresh or retrain your driving skills. So, sign up today and become a better driver than you thought you were. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is presented by our popular learning platform and is available to any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? This course is ideally suited for drivers of any vehicle, who wish to improve their awareness of risks on the road and become a safer motorist. Career path The training offered by the Driver Safety Awareness course will benefit anyone who uses the UK road system in any situation. This is appropriate to many individuals but may significantly help such roles and careers such as: HGV drivers Delivery drivers Ambulance or Emergency Service workers Private motorists Health and Safety representatives Driving Instructors Course Content Driver Safety Awareness Introduction to Safe Driving 00:11:00 Reading the Signals and Marks on the Road 00:25:00 Pre-Journey Safety Check (Vehicle and Driver) 00:18:00 Safe Driving Tactics for Driving in the UK 00:10:00 Driving in Poor Condition 00:14:00 Driving and Human Health 00:16:00 In the Events of Accidents and Breakdowns 00:15:00 Laws and Policies Involving Road Safety 00:28:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Taking your driving test can be one of the most nerve-wracking experiences you can do in your life. If you want to prepare yourself for the driving test, then taking this Pass Your Driving Test - Theory Course can exceedingly benefit you. To get the full license in the UK, you have to go through two tests, theory test and practical test. In the theory test, you will face an MCQ test and hazard perception test, and upon receiving passing marks on theory test, you will move onto practical test where you have to drive a vehicle under the supervision of an invigilator. Through the course, get advice that empowers you to have enough concentration, composure and confidence while driving. This course highly recommended for you to gain a broader knowledge of the aspects of the driving test and pass them with confidence. Why choose this course Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification This is a practice course to prepare for driving test exam. It doesn't include any certification. Who is this course for? Pass Your Driving Test - Theory Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Pass Your Driving Test - Theory Course Driving Test 00:15:00 DSA Practical Driving Test 00:15:00 Preparation for the Test 00:15:00 Day of the Test 00:15:00 Your Test Result 00:15:00 Things to Remember 00:15:00 Sample Theory Test Questions 00:15:00 Highway Code 01:00:00 Mock Exam Mock Exam - Pass Your Driving Test - Theory Course 00:20:00 Final Exam Final Exam - Pass Your Driving Test - Theory Course 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Chief Happiness Officer bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Chief Happiness Officer related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Chief Happiness Officerbundle will help you build a solid foundation to become a proficient worker in the sector. This Chief Happiness Officer Bundle consists of the following 25 CPD Accredited Premium courses - Course 01 :HR Management Course 02 :UK Employment Law Course 03 :Interview and Recruitment Course 04 :Recruitment and Termination Course 05 :Safer Recruitment Training Course 06 :Employee Performance Management Course 07 :Employee Relations Course 08 :Corporate Governance Course 09 :Online Meeting and Virtual Conference Course 10 :Facilities Management Course 11 :Motivation Course 12 :Life Coaching and Career Counselling Course 13 :Workplace Confidentiality Course 14 :General Data Protection Regulation (GDPR) Awareness Course 15 :Workplace Productivity Course 16 :Leadership and People Management Diploma Course 17 :Change Management Course 18 :Team Management Course 19 :Stakeholder Management Course 20 :Contract Analyst Course 21 :Management Skills: A New Manager Course 22 :Decision Making and Critical Thinking Course 23 :Presentation Skills Course 24 :Equality, Diversity and Discrimination Course 25 :Cross-Cultural Awareness Training 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Chief Happiness Officer Learning Outcome This tailor-made Chief Happiness Officer bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Chief Happiness Officer Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Chief Happiness Officer training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Chief Happiness Officer bundle! This Chief Happiness Officer bundle is also ideal for professionals looking for career advancement. Requirements To participate in this Chief Happiness Officer course, all you need is - A smart device A secure internet connection And a keen interest in Strategic HR Management Career path Upon completing this essential Chief Happiness Officer Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

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It has been designed by our Compliance Officer Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Compliance Officer Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Compliance Officer Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Compliance Officer Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Compliance Officer Diploma Elementary modules, allowing our students to grasp each lesson quickly. 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Here's what you get: Step by step Compliance Officer Diploma lessons One to one assistance from Compliance Officer Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Compliance Officer Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Compliance Officer Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Compliance Officer Diploma certificate and transcript on the next working day Easily learn the Compliance Officer Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Compliance Officer Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Compliance Officer Diploma Requirements To participate in this Compliance Officer Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Compliance Officer Diploma Career path You will be able to kickstart your Compliance Officer Diploma career because this course includes various courses as a bonus. This Compliance Officer Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Compliance Officer Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

We all know that fifteen year old inside of us whose hands are always itching to drive. Even when we grow up whenever we see the open road, we tend to drift off into our imagination, turn up the music and push down on the pedal. However before you can do any of these, you need to first get your license. Now this Pass Your Driving Test - Online Course will help you in the process. This course is geared towards helping you prepare for your driving examination in the UK and get your license. You start out by learning about the basic driving test including but not limited to practical test, format, eyesight requirements and vehicle safety questions. This is later expanded upon in the next unit as you learn DSA practical driving test before moving onto helping you prepare for your test with different tips. This course will further expand on what you should do on the day of the test, what to do after results, things to remember throughout the process, motorway code along with providing a sample theory test question. Preparing for your driving test should not be hard and with the help of this course it won't be. Course Highlights Pass Your Driving Test - Online Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Pass Your Driving Test - Online Course into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 25 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Pass Your Driving Test - Online Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Pass Your Driving Test - Online Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Pass Your Driving Test - Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Pass Your Driving Test Driving Test 00:15:00 DSA Practical Driving Test 00:15:00 Preparation for the Test 00:15:00 Day of the Test 00:15:00 Your Test Result 00:15:00 Things to Remember 00:15:00 Sample Theory Test Questions 00:15:00 Highway Code 01:00:00 Mock Exam Final Exam- Pass Your Driving Test - Online Course 00:20:00 Final Exam Mock Exam- Pass Your Driving Test - Online Course 00:20:00

Description Have you had your driving license revoked or had points reduced off your driving record as a result of careless driving? Are you required to drive company vehicles as part of your job? The Driving Safety Awareness Course aims to help you become more aware of your legal requirements when on the road, as well as how to manage break downs and accidents. This road safety course aims to remind you of the fundamentals of driver safety and driver education, to bring awareness to the risks created and faced when driving irresponsibly. Legislation topics include road traffic law, health and safety law, and EU rules on driving time. You will also learn about car insurance, court requirements, car maintenance, and how to drive safely in different types of weather and road conditions. This online course will give you the confidence to become a safer driver by providing practical advice on injury prevention, how to avoid traffic tickets and improve your general driving skills. Long-distance truck drivers and those who have been fined for speeding will also find this road safety program useful. Once you have successfully passed each module, you will receive an internationally recognised certificate of completion. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Driving Safety Awareness Course for? Driving Safety Awareness Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Driving Safety Awareness Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Driving Safety On Road Safety and Responsibility 00:15:00 On Road Car Safety 00:15:00 Safe Driving 00:30:00 Car Accident Guidelines 00:15:00 Driving In Adverse Weather Conditions 00:05:00 Car Maintenance and Documents 00:15:00 Car Journey Preparation 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The UK driving test is a test of your ability to drive a vehicle on the main roads by adhering to the laws set by the governing body. Driving is an essential part for anyone over the age of 16 and any healthy person should at any point in his/her life learn to drive for his/her personal convenience. If you want to prepare yourself for the driving test, then you should get this Pass Driving Test - Online Course now. The driving test is fundamentally divided into parts: Theory test and practical test. For the theory test, you have to face a multiple choice test and hazard perception test where you will be asked a lot of standardized questions. In multiple choice test, you have to score a minimum mark just to qualify for receiving a driving licence. In the practical test, you have to drive a vehicle under the supervision of an invigilator. Apart from these fundamental aptitude assessments, there are other several factors which are considered before you even qualify to receive a licence. This course has been designed for you so that you gain profound knowledge about all the aspects of the driving test and pass them with ease and confidence. So what are you waiting for? Get started with this course now. Why choose Pass Driving Test - Online Course? All the study materials are available on your student portal. Unlimited access to the learning portal 24/ 7. Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; The benefit of applying for NUS Extra Discount Card; Excellent and flexible mentor supports our team of experienced tutors/trainers via email. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Who is this Course for? People interested learn how to drive Professionals interested in pursuing a job related to driving Professionals interested in pursuing a career at the DVLA Requirements Our Pass Driving Test - Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path Pass Driving Test - Online Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Driving instructor Driving examiner New driver Professional driver DVLA officer Pass Driving Test - Online Course Driving Test 00:15:00 DSA Practical Driving Test 00:15:00 Preparation for the Test 00:15:00 Day of the Test 00:15:00 Your Test Result 00:15:00 Things to Remember 00:15:00 Sample Theory Test Questions 00:15:00 Highway Code 01:00:00 Mock Exam Mock Exam- Pass Driving Test - Online Course 00:20:00 Final Exam Final Exam- Pass Driving Test - Online Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course overview In the UK, more than 1500 people die in road accidents every year. To save these lives and prevent casualties safe driving is essential. Learn safe driving techniques from this Driver safety awareness training course and be able to save your life as well as others. This course will teach you the safety procedures you need to maintain while you are on a road or driving a vehicle. The easily understandable module of this Driver safety awareness training course will help you to memorize the regulation and safety procedures effortlessly. You will learn about the driving regulations, safety measures and laws that ensure road safety. This course will teach you how to understand signals and road marks, perform a pre-journey safety check and many other techniques to make your journey safer and more enjoyable. Learning outcomes Familiarize with the laws and regulations for safe driving Understand the signals and road marks Be able to perform a pre-safety check Learn about the UK regulations of driving Understand how you can drive in poor weather Be able to learn what to do while facing an accident or breakdown Familiarize with road safety laws and maintain them Who Is This Course For? Anyone interested in learning safe driving most efficiently can take this Driver safety awareness training course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Driver safety awareness training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Driving Safety Professionals Drivers Driving Assistants Driving Instructors Mechanics Automobile Maintenance Officers Driver safety awareness training Introduction to Safe Driving 00:15:00 Reading the Signals and Marks on the Road 00:23:00 Pre-Journey Safety Check (Vehicle and Driver) 00:21:00 Safe Driving Tactics for Driving in the UK 00:13:00 Driving in Poor Condition 00:17:00 Driving and Human Health 00:18:00 In the Events of Accidents and Breakdowns 00:19:00 Laws and Policies Involving Road Safety 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

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