Masterclasses? Refreshers? Introductions?
It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time.
Objectives for each individual session are set out below, as part of the session outlines.
Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment.
Session outlines
1 Stakeholder management
Session objectives
This session will help participants:
Understand why stakeholders matter to projects
Be able to identify and engage stakeholders
Be able to categorise stakeholders by their significance
1 Key principles
What does 'stakeholder' mean - in theory?
What does this mean in practice?
Why stakeholders matter
Consequences of missing stakeholders
The stakeholder management process:IdentifyAssessPlanEngage
2 Identifying stakeholders
Rapid listing
CPIG analysis
PESTLE analysis
Drawing on the knowledge and experience of others
Other ways to identify stakeholders
3 Assessing stakeholders
Which stakeholders are significant?
Stakeholder radar
Power-interest maps
Power-attitude maps
4 Planning
The adoption curve
Dealing with obstacles
Who should engage which stakeholder?
How should the project's organisation be structured?
How will communication happen?
5 Engaging
Seven principles of stakeholder engagement
2 Requirements and prioritisation
Session objectives
This session will help participants:
Understand how clarity of requirements contributes to project success
Use different techniques for prioritising requirements
Agree requirements with stakeholders
Manage changes to requirements
1 Understanding and managing stakeholder needs and expectations
What are 'requirements'?
What is 'requirements management'?
Sources of requirements - and the role of stakeholders
Are stakeholders sufficiently expert to specify their needs?
Do they understand the detail of what they want, or do they need help to tease that out?
What do stakeholders want to achieve?
Working within constraints
Prioritising requirements - three techniques
2 MoSCoW prioritisation
'Must have', should have', 'could have, 'won't have this time'
When to use MoSCoW
3 The Kano Model
Customer satisfaction - 'attractive' and 'must-be' qualities
When to use Kano
4 Value-based prioritisation
Understanding risk v value
Using risk v value to prioritise features and schedules
5 Agreeing requirements
Perfect v 'good enough'
Establishing acceptance criteria
Requirements traceability
Agreeing project scope
6 Changing requirements
Why requirements change
Why change control matters
Impact on projects
A formal change control process
Paying for change - managing change for different types of project
3 Estimating
Session objectives
This session will help participants:
Understand the different purposes estimates satisfy
Be able to use different estimating techniques
Understand how to achieve different levels of accuracy
1 Key principles
What's an estimate? Informed guesswork
What needs to be estimated? Costs, resources, effort, duration
Tolerances
Precision v accuracy
2 Estimating through the lifecycle
Start
Plan
Do
3 Early estimates
Comparative ('analogous') estimating
Parametric estimating
Using multiple estimating techniques
4 Bottom-up estimating
Bottom-up ('analytical') estimating
Pros
Cons
5 Three-point estimating
Three-point ('PERT': Programme Evaluation and Review Technique) estimating
Uncertainty and the range of estimates
Calculating a weighted average
Three-point with bottom-up
4 Scheduling
Session objectives
This session will help participants:
Understand how to create a viable schedule
Be able to use different forms of schedule
Understand the concept of the critical path
1 Key principles
The planning horizon
Rolling wave planning
Release planning
2 Viable scheduling
Creating a viable schedule
Define the scope
Sequence the work
Identify the risks and build in mitigations
Identify the resources
Estimate the effort and durations
Check resource availability
Refine until a workable schedule is produced
3 Critical path analysis
The critical path
Network diagrams
Sequence logic
Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float
Gantt charts
5 Risk and issue management
Session objectives
This session will help participants:
Understand the difference between risks and issues
Be able to identify and assess risks
Understand ways of mitigating risks
Manage issues
1 Key principles
Understanding risk
Threats and opportunities
The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication
Roles and responsibilities
Risk management strategy
The risk register
Risk appetite
2 Risk identification
Brainstorming
Interviews
Assumption analysis
Checklists
3 Risk assessment and prioritisation
Probability, impact and proximity
Triggers
Qualitative risk assessment
Qualitative impact assessment
Qualitative probability assessment
Probability / impact grid
Bubble charts
Risk tolerance
4 Planning countermeasures
To mitigate or not to mitigate?
Categories of risk response
Avoid and exploit
Reduce and enhance
Transfer
Share
Accept
Contingency
Secondary risks
5 Issue management
What is an issue?
Tolerances
Issues and tolerances
The PRINCE2 view of issues
Ownership of issues
An issue management process
Issue register
6 Budgeting and cost control
Session objectives
This session will help participants:
Understand what to include in a budget - and why
Choose - and use - the appropriate estimating technique
Align the budget with the schedule
Understand how to monitor spend and control costs
Trouble-shoot effectively to get projects back within budget
Session format
Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects.
1 Where is the money coming from?
Can we pay from revenue? Do we need to borrow? How long will the project take to pay back?
The lifecycle of the budget
Through-life costs
Stakeholder involvement
2 Estimating costs
Reminder: the relationship between estimates
Reminder: possible estimating techniques
What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs
Estimating agile projects
3 Aligning budget and schedule
Scheduling and financial periods
Spreading the budget
4 Reserves and agreeing the budget
Contingency reserve
Management reserve
Agreeing the budget
5 Cost control
Planned spend over time
Actual spend over time
Work completed over time
Evaluating different scenarios: delivery v spend
6 Trouble-shooting
Why are we where we are?
What has caused the project to spend at the rate it is?
Why is it delivering at the rate it is?
What are the root causes?
What can we do about it?
Delivered in Harpenden or UK Wide or OnlineHarpenden or UK WideorOnlineFlexible Dates
Most organisations and businesses are trying to navigate the best way back to a functional working framework. But two things need to happen -
1. The working practices need to be efficient, sustainable and compatible for meeting the demands and needs of the organisation; it’s clients, it’s workforce and it’s Leaders
2. The culture needs to be welcoming, authentic and supportive otherwise there will be disenfranchisement and potentially a churn of staff and loss of talent
What has been proven to be a very successful approach to mitigate the dangers of demotivated team members and poor efficiency levels is a bespoke ‘Ushering the Team Back to the Workplace’ workshop.
Programme Outline
Below is a template of an actual Programme that has been delivered very successfully for clients such as the NHS; Claranet; Jotun Paints & Workspace.
This, however, can be modified to suit any group or size.
It will be designed to reflect the Organisation’s preferred Hybrid working framework and communication systems.
The options of having the innovative Real Play technique to help handle delicate conversations is especially effective.
The biggest gain is to reconnect the relationships via the activities and exercises, which would be selected carefully.
Key commitments and buy-in is always the priority outcomes - which this programme will help deliver in just 1 day.
The objectives include:
Making the transition back to working as a collaborative team
Enhancing the Leadership skills of the team
Reviewing/establishing the Hybrid working protocols
Galvanising the Team spirit
Maintain inclusivity among full-time; part-time and Region based team members
Energising and motivational
Fun!
Exercise – Round the Bend
The team are to follow the instructions delivered as they walk (and jump) through the route – always keeping a safe distance apart.
The instructions become more complicated as they progress.
Debriefing points:
Dealing with Change
Attention to Detail
Adapting approach
Optimising results
Exercise - Number Crunch
(3 x Cohorts of 12/13)
The team must be effectively led and motivated to work as one unified group to reach their objective of visiting each numbered location within a very tight deadline.
Debriefing points:
Support and co-ordination
Strategy and planning
Adapting approach
Optimising results
Tutorial – Team Dynamics
Tuckman model
Phases of Development towards Maturity
Exercise - Juggling
(3 x Cohorts of 12/13)
The group(s) will be invited to optimise the number of ‘clients’ (juggling balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group’s preparation and approach to a variety ‘customers’ needs.
Debriefing points:
Ensuring effective communication
Clarifying the approach for dealing with the unexpected
Setting expectations and reviewing delivery
Treating every colleague with care and respect
Tutorial - Email Etiquette
The primary standards – best practices
ABSURD model
Preparation and planning
Top Tips
World Cafe
The team are split into 5-6 sub-groups – each with a specific review focus:-
What recommendations do you have to engage the team back into the Workplace?
How do we ensure the framework is efficient?
What are the best ways to optimise team working strategically when most/all team members are in the office?
What potential barriers are there?
How do we accommodate for the Regional team members?
What are the benefits to bringing the team back to the workplace?
Each session has 2 – 3 rounds with each table’s ‘host’ sharing feedback for applying to the Team Action Plan – or Charter.
Debriefing points:
Each Syndicate’s recommendations and capture the key actions they generate
'Real Play'
We offer an innovative solution to bring real Leadership/team scenarios to life. We use actors who improvise scenarios which have been specified by the group.
The group is split the group into 2 sub-groups, one with the Actor, the other with the Trainer.
Each group has a brief and has to instruct their Trainer/Actor on how to approach the scenario supplied.
The Actor and Trainer perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction.
The outcome is the responsibility of the team(s) – not the performers
Assign 24 x ‘Directors’ (4 for each Player – Phil & Julia – for each Real Play.
Potential Real Play Scenarios:
Engaging with a team member as to how the new working plans will be applied.
Overcoming concerns to the new working practices/framework
Addressing issues where a team member feels excluded from the teamworking practices/culture
Debrief the Programme
Individual Action Plans
Team Priorities for application into the workplace
Delivered in Bardsey + 3 more or UK Wide or OnlineBardsey + 3 more or UK WideorOnlineFlexible Dates
Learn how to use OneNote to create, organize and populate electronic notebooks.
Course overview
Duration: 4 hours
OneNote is a digital notebook and can be a great way to easily take notes. Whether for meetings, on training courses or to help with to do lists. It works very much like it’s paper copy equivalent but, of course, with lots of enhanced features.
Its integration with Outlook and the other office applications means you can easily take notes and link them to documents meeting details and then email them out. You can even add audio and video notes as reminders.
Objectives
By the end of the course you will be able to:
Create and manage notebooks
Add contents
Tag and prioritise content
Create notes from other applications
Create To Do Lists and integrate into Outlook
Content
Using OneNote
Creating notebooks
Creating sections and pages
Formatting pages
Using page templates
Creating page templates
Reordering sections and pages
Deleting sections and pages
Creating OneNote content
Adding text
Bullet lists
Adding tables
Adding images
Adding drawings
Adding links
Adding audio and video notes
Tagging
Tagging
Creating custom tags
Creating to-do lists
Searching and filtering for tags
Notes
Creating quick notes
Filtering them in OneNote notebooks
Linked notes
Outlook integration
Linking to tasks in Outlook
Flagging notes for follow up
Inserting Outlook meeting content
Taking minutes
Emailing OneNote pages
Send emails to OneNote
Delivered in Horsham or OnlineHorshamorOnlineFlexible Dates
Learn the proper way to use PowerPoint and the background features that can make a real difference.
Course overview
Duration: 1 day (6.5 hours)
Our PowerPoint – Professional Presentations course looks at creating professional, business focussed presentations quickly and easily. It ensures delegates are aware of the key concepts in using the tool such as slide masters and by the end of the day you will be able to create and run high quality presentations.
This course is designed for new and existing users of PowerPoint who want to get the best out of the tool.
Objectives
By the end of the course you will be able to:
Create a new presentation
Amend the slide master/template
Create text slides
Animate text on slides
Insert pictures and objects
Set object animation
Insert and work with SmartArt
Create charts
Run a presentation
Content
Creating a new presentation
Creating a new presentation from a template
Using your company template
Changing slide layouts
Copying, deleting and inserting slides
Using the slide master
Modifying the Slide Master
Using Slide layouts
Multiple Slide Masters
Slide dates, footers and numbers
Creating text slides
Working with bullet points
Setting spacing
Changing text and bullet styles
Using Outline view
Text animation on a slide
Slide titles
Bullet points
Applying animation to the Slide Master
Animating text
Slide titles
Bullet points
Applying animation to Slide Master
Drill Down vs Drill Through
Review of drill down
Creating drill through pages
Using drill through
Inserting and working with pictures
Inserting pictures
Inserting online pictures
Formatting pictures
Adding Drawings
Inserting lines and shapes
Using Quick Styles
Selecting and grouping objects
Aligning and positioning objects
Add text to a shape
Duplicating objects
Object animation
Simple object animations
Working with SmartArt
Inserting SmartArt Graphics
SmartArt formatting
Converting text to SmartArt
Inserting charts
Creating a slide with a graph
Changing chart types
Setting chart options
Graph animations
Presenting your presentation
Slide show settings
Using Presenter view
Using the PowerPoint viewer
Slide show presentation tips
Delivered in Horsham or OnlineHorshamorOnlineFlexible Dates
Price on Enquiry
NVQ DIPLOMA IN CLADDING OCCUPATIONS (CONSTRUCTION)
REFERENCE CODE
601/8330/5
COURSE LEVEL
NVQ Level 2
THIS COURSE IS AVAILABLE IN
Course Overview
This qualification is aimed at those who are involved in installing roof sheeting and cladding systems and associated tasks on site working from drawings and specifications. It is not expected that candidates working in this industry all do the same activities or use the same equipment and machinery so there is a group of optional units to cover these matters, however all candidates will need to prove competence in preparing the resources required, installation of sheeting and cladding systems and rainwater goods (gutters, pipes, downpipes and angles (swan necks, off sets), brackets and supports, sumps, overflows and outlets). All work completed must be carried out in accordance with Building Regulations and Industry recognised safe working practices, including the disposal of waste.
The qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete. To provide this opportunity in addition to the core skills above, candidates will also be able to select optional units recognising skills including, repair and/or refurbishment of roof sheeting/cladding/rainscreen systems, working with boom and/or scissor type mobile elevating platforms (MEWPs), installing solar collectors, use of ergonomic manipulating machines or slinging/signalling the movement of loads.
Delivered In-Person in Manchester or UK WideManchester or UK WideFlexible Dates
Price on Enquiry
NVQ DIPLOMA IN CLADDING OCCUPATIONS (CONSTRUCTION)
REFERENCE CODE
601/8331/7
COURSE LEVEL
NVQ Level 3
THIS COURSE IS AVAILABLE IN
Course Overview
This qualification is aimed at those who are involved in installing Rainscreen wall cladding systems and/or roof sheeting and cladding systems that involve curved and complex roof and wall formations in the workplace, working from drawings and specifications.
It is not expected that candidates working in this industry all do the same activities or use the same equipment and machinery so the qualification has been developed to make it as widely available as possible by having 2 distinct pathways.
All work completed must be carried out in accordance with Building Regulations and Industry recognised safe working practices, including the disposal of waste. The qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete.
To provide this opportunity in addition to the relevant mandatory pathway units of installation of the relevant system (roof and wall sheeting and cladding or rainscreen wall cladding systems) , candidates will also be able to select optional units recognising skills including, repair and/or refurbishment of roof sheeting/cladding/rainscreen systems, working with boom and/or scissor type mobile elevating platforms (MEWPs), installing solar collectors, use of ergonomic manipulating machines or slinging/signalling the movement of loads. The standards cover the most important aspects of the job.
This qualification is at Level 3, although some units may be at different levels, qualifications at this level are primarily aimed at those who are fully trained and experienced in a wide range of roles that may involve decision making, quality checks, work planning and dealing with non-routine or complex installations.
The qualification consists of 3 mandatory units and 2 pathways, Wall sheeting and cladding and Rainscreen Wall Systems.
Candidates must achieve the 3 qualification mandatory units plus the required credits from the selected pathway.
The minimum credit value of the Wall sheeting and cladding qualification is 132 credits, the minimum credit value of the Rainscreen wall systems qualification is 104 credits.
Delivered In-Person in Manchester or UK WideManchester or UK WideFlexible Dates
Price on Enquiry
NVQ DIPLOMA IN DECORATIVE FINISHING – PAINTING AND DECORATING (CONSTRUCTION)
REFERENCE CODE
610/0054/0
COURSE LEVEL
NVQ Level 3
THIS COURSE IS AVAILABLE IN
Course Overview
Who is this qualification for?
This qualification is aimed at those who are involved in setting out and erecting masonry structures onsite working from drawings and specifications. The structures could be brick and blockwork or local materials. It is not expected that candidates working in this industry all do the same activities, so the qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete.
To provide this opportunity in addition to the mandatory units’ candidates will also be able to select optional units recognising specific skills
What is required from candidates?
Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 610 hours.
Qualifications are also required to indicate the number of hours of teaching someone would normally need to receive in order to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 334.
Group A MANDATORY UNITS Level Credit
Confirming Work Activities and Resources for an Occupational Work Area in the Workplace
Developing and Maintaining Good Occupational Working Relationships in the Workplace
Confirming the Occupational Method of Work in the Workplace
Conforming to General Health, Safety and Welfare in the Workplace
Erecting and Dismantling Access/Working Platforms in the Workplace
Preparing surfaces for painting and/or decorating in the workplace
Applying surface coatings by brush and roller in the workplace
Optional units Group A – Minimum of 1 unit must be achieved from this group
Hang wallcoverings (standard and foundation papers) in the workplace
Hanging non-standard width wallcoverings in the workplace 3 20
Optional units Group B-Minimum of 1 unit must be achieved from this group
Applying coatings by the airless spray method in the workplace
Summary of the:
LEVEL 3 NVQ DIPLOMA IN DECORATIVE FINISHING-PAINTING AND DECORATING (CONSTRUCTION)
Producing and applying complex stencils in the workplace 3 21
Hanging wallcoverings to complex surfaces in the workplace 3 32
Hanging wallcoverings (specialised paper) in the workplace 4 30
Assessment Guidance:
Evidence should show that you can complete all of the learning outcomes for each unit being taken.
Types of evidence:
Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions.
Quantity of evidence:
Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time.
Potential sources of evidence:
The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence:
Accident book/reporting systems
Photo/video evidence
Safety records
Work diaries
Training records
Timesheets
Audio records
Telephone Logs
Job specifications and documentation
Meeting records
Delivery Records
Records of toolbox talks
Witness testimonies
Equipment
Correspondence with customers
Prepared materials and sites
Notes and memos
Completed work
Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for these qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy
Delivered In-Person in Manchester or UK WideManchester or UK WideFlexible Dates
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