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The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional, who are involved in the design/build, renovation or relocation of a mission-critical data centre. Overview This 5-day course is designed to prepare participants to analyse a given business case and perform technical evaluation for a project plan and a set of designs for the implementation of a mission critical data centre. The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCE© builds upon knowledge gained in CDCP and CDCS courses. Participants who pass the exam will join the industry's elite data centre project design experts. CDCE© is the highest level training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCS certificate in order to be able to register for the CDCE class. CDCE© is the premier certification for data centre professionals in the data centre design/build and related fields. Data Centre Life Cycle Data centre lifecycle stages and phases Exercise: Stage/Phase/Milestone/Document mapping Design Preparation Creation of a SON ? Statement Of Need Technology review Conceptual sizing How to calculate for computer room space How to calculate facility space How to calculate incoming power Exercise: Conceptual sizing building and power Analysing capacity of existing facility Analysing investment options Site selection Permits and approvals Exercise: Site selection Conceptual design Budget and project timeline Business case preparation Project delivery structure Project management options Project manager and team Design Planning OSRA?Operational Systems Requirement Analysis TFRA?Technical Facilities Requirement Analysis Operations and maintenance review RFP?Request For Proposal process Vendor selection Design Development Project planning Design development PDR ? Preliminary Design Review Equipment selection FDR/V ? Final Design Review/Validation Exercise: Full design validation of power, cooling, floor plans, fire suppression Design freeze and LLTI Creation of construction documents BOM/BOQ ? Bill Of Material/Bill Of Quantity Exercise: Equipment selection Acquire Requirements of purchase orders Shipping terms FWT/FAT ? Factory Witness Test/Factory Acceptance Test Sequencing Incoming goods inspection and handling Asset management Construct Temporary essential services Erection of the building Permanent essential services Building inspection Snag list COF?Certificate Of Fitness Fit-Out Fit-Out Builders cleaning As-Built Drawings Test & Commissioning IET?Individual Equipment Test IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test Common mistakes with IET/IPVT Deep cleaning Exercise: IET/IPVT scripting Hand-Over Facility hand-over requirements and documents PCC?Practical Completion Certificate DLP?Defect Liability Period Defect Management ICT Systems Installation ICT Systems Testing Hand-Over/DLP Expiry FCC?Final Completion Certificate Retirement Reasons and definitions of retirement Building the business case and project plan Sequencing Transfer of site Demolishing of site Legal matters FCC?Final Completion Certificate Exam: Certified Data Centre Expert (CDCE©) The CDCE© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass. Additional course details: Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Who is this course for? The Architecture and Interior Design course is ideal for individuals aiming to master both interior design and architecture. Guided by certified tutors from Autodesk and Adobe, students will gain comprehensive skills in these fields. Click here for more info: Website Duration: 40 hours.1-on-1 Training. In-Person or Live online. When can I book: 9 am - 7 pm (Choose your preferred day and time once a week). Flexible timing with advance booking Course Features: Compatibility: Our training courses are compatible with both Mac and Windows operating systems, ensuring accessibility for all users. Price Assurance: We guarantee the best value for your investment, ensuring competitive pricing for high-quality training. Personalized Training: Benefit from one-on-one training sessions tailored to your specific needs and skill level, ensuring a personalized learning experience. Flexible Scheduling: Enjoy the flexibility to choose your preferred training time and day. Sessions are available seven days a week, from Monday to Sunday, between 9 am and 8 pm, accommodating your busy schedule. Lifetime Support: Receive lifetime email and phone support, ensuring that you have access to assistance even after completing the course. Technical Assistance: Get help with configuring your computer for software installation, ensuring a smooth learning experience without technical hurdles. Referral Discounts: Earn special discounts when you refer a friend to our courses, making learning a rewarding experience for you and your network. Group Training Savings: Avail significant savings on group training courses, encouraging collaborative learning and making education more accessible for groups. When can you schedule this Training Course? Personalized training experience with our flexible 1-on-1 sessions. Design your own timetable by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 a.m. and 7 p.m. Alternatively, you can call 02077202581 to book over the phone. How long is the training? The course spans 40 hours, which you can divide over as many days as needed to fit your ideal schedule. What's the teaching method? Our sessions are 1-on-1, offered either in-person face to face or live online. You'll receive personalized attention, tailored content, a flexible learning pace, and individual support. Live online 1-on-1 sessions over Zoom are also an option. What will you learn? In this comprehensive training program, you'll gain proficiency in a thoughtfully curated selection of software tools. Option A: AutoCAD (13 hours) SketchUp (10 hours) Vray (6 hours) Photoshop (6 hours) InDesign (5 hours) Additionally, you'll receive free online portfolio design assistance, career growth guidance, and mock interviews to enhance your job market readiness. Option B: AutoCAD (10 hours) 3ds Max (17 hours) Vray (4 hours) Photoshop (5 hours) InDesign (4 hours) Certified trainers in AutoCAD, 3ds Max, SketchUp, and Adobe software will conduct this training program. It caters to beginners, intermediate, and advanced learners, focusing on core skills for creating 2D drawings, plans, sections, elevations, construction details, and 3D visualizations. Our experienced instructors will guide you through essential commands and methodologies for producing precise 2D and 3D drawings. We have developed these CAD courses, utilizing the expertise of our professionals to provide the most efficient and effective instruction. Upon completion, participants will: Master Software Tools: Excel in AutoCAD, SketchUp, Vray, Photoshop, and InDesign for digital design. Advanced Design Skills: Create intricate 2D/3D designs, plans, and visualizations. Project Management: Manage layouts, plotting, and projects efficiently. Realistic Rendering: Produce lifelike visualizations using Vray. Creative Composition: Understand design principles for impactful creations. Portfolio Development: Create a professional online portfolio. Career Readiness: Prepare for job interviews and enhance resumes. Potential Jobs: Architect Interior/Exterior Designer CAD Technician Visualization Specialist Design Consultant Project Manager These skills open doors to varied roles in architecture and design, ensuring career growth and job readiness. Course Features: Compatibility: Our training courses are compatible with both Mac and Windows operating systems, ensuring accessibility for all users. Price Assurance: We guarantee the best value for your investment, ensuring competitive pricing for high-quality training. Personalized Training: Benefit from one-on-one training sessions tailored to your specific needs and skill level, ensuring a personalized learning experience. Flexible Scheduling: Enjoy the flexibility to choose your preferred training time and day. Sessions are available seven days a week, from Monday to Sunday, between 9 am and 8 pm, accommodating your busy schedule. Lifetime Support: Receive lifetime email and phone support, ensuring that you have access to assistance even after completing the course. Technical Assistance: Get help with configuring your computer for software installation, ensuring a smooth learning experience without technical hurdles. Referral Discounts: Earn special discounts when you refer a friend to our courses, making learning a rewarding experience for you and your network. Group Training Savings: Avail significant savings on group training courses, encouraging collaborative learning and making education more accessible for groups. When can you schedule this Training Course? Personalized training experience with our flexible 1-on-1 sessions. Design your own timetable by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 a.m. and 7 p.m. Alternatively, you can call 02077202581 to book over the phone. How long is the training? The course spans 40 hours, which you can divide over as many days as needed to fit your ideal schedule. What's the teaching method? Our sessions are 1-on-1, offered either in-person face to face or live online. You'll receive personalized attention, tailored content, a flexible learning pace, and individual support. Live online 1-on-1 sessions over Zoom are also an option. What will you learn? In this comprehensive training program, you'll gain proficiency in a thoughtfully curated selection of software tools. Option A: AutoCAD (13 hours) SketchUp (10 hours) Vray (6 hours) Photoshop (6 hours) InDesign (5 hours) Additionally, you'll receive free online portfolio design assistance, career growth guidance, and mock interviews to enhance your job market readiness. Option B: AutoCAD (10 hours) 3ds Max (17 hours) Vray (4 hours) Photoshop (5 hours) InDesign (4 hours) Certified trainers in AutoCAD, 3ds Max, SketchUp, and Adobe software will conduct this training program. It caters to beginners, intermediate, and advanced learners, focusing on core skills for creating 2D drawings, plans, sections, elevations, construction details, and 3D visualizations. Our experienced instructors will guide you through essential commands and methodologies for producing precise 2D and 3D drawings. We have developed these CAD courses, utilizing the expertise of our professionals to provide the most efficient and effective instruction.

The purpose of this course is to describe the principles and procedures of Hazard and Operability (HAZOP) Studies. HAZOP is a structured and systematic technique for examining a defined system, with the objective of: Identifying potential hazards in the system. The hazards involved may include both those essentially relevant only to the immediate area of the system and those with a much wider sphere of influence, e.g. some environmental hazards; Identifying potential operability problems with the system and in particular identifying causes of operational disturbances and production deviations likely to lead to nonconforming products. An important benefit of HAZOP studies is that the resulting knowledge, obtained by identifying potential hazards and operability problems in a structured and systematic manner, is of great assistance in determining appropriate remedial measures. The course is designed using the tools and techniques identified by IEC 61882:2016. LEARNING OUTCOMES By the end of this course you will understand how to: prepare for a HAZOP study meeting and programme – including defining the scope of the study and choosing the team choose nodes (parts of the drawings or operation for HAZOP study) estimate the programme requirements for the successful completion of a study use facilitation techniques to motivate the team and keep them on task avoid common problems encountered during study meetings, including challenging behaviours formulate the HAZOP study report fulfil the team leader’s role in implementing recommendations and managing the process FOR WHOM Anyone with experience of the HAZOP technique who is required to lead HAZOP studies Process safety engineers, loss prevention specialists, production engineers, process design engineers, project engineers, process programmers and instrument control engineers Risk Managers COURSE CONTENT Introduction to HAZOPWhat is a HAZOP?What are Hazards and Risk?Limitations of HAZOPsEssential Features of HAZOP Principles of examination Design representation Design requirements and design intent Applications of HAZOP Relation to other analysis toolsFailure Mode Effect AnalysisAs Low As Reasonably Practicable (ALARP)Fail Tree AnalysisEvent Tree Analysis HAZOP study limitations Risk identification studies during different system life cycle stagesConcept stageDevelopment stageRealization stageUtilization stageEnhancement stageRetirement stage The HAZOP study procedure Initiate the study Define scope and objectives Define roles and responsibilities Preparation Plan the study Collect data and documentation Establish guide words and deviations Examination Structure the examination Guidewords and Deviations Causes, Consequences and Safeguards Perform the examination Risk Ranking Documentation and follow up Establish method of recording Output of the study Record information Sign off the documentation Follow-up and responsibilities Case Study and practical application TRAINING METHODOLOGIES Presentation Case Study Individual Exercises Group Exercises DURATION: 4 Days (Examination on day 4)

Join me, Nicola Askham, and Christelle Patriarca—a seasoned expert with 25+ years of experience in Multinationals (ex-LVMH, Bacardi, Nestlé) and Consulting—for an exclusive FREE MASTERCLASS! Christelle, a recognised authority in both Data Governance and Agile Culture Transformation, will demystify the true essence of an agile culture (spoiler alert: it’s far more than just a project management methodology!) and demonstrate how to leverage its immense potential within your Data Governance journey. Drawing from her extensive experience, Christelle will share actionable insights and real-world examples that bring these concepts to life. Limited spaces are available - register now!

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