Use Cases for Business Analysis: In-House Training The use case is a method for documenting the interactions between the user of a system and the system itself. Use cases have been in the software development lexicon for over twenty years, ever since it was introduced by Ivar Jacobson in the late 1980s. They were originally intended as aids to software design in object-oriented approaches. However, the method is now used throughout the Solution Development Life Cycle from elicitation through to specifying test cases, and is even applied to software development that is not object oriented. This course identifies how business analysts can apply use cases to the processes of defining the problem domain through elicitation, analyzing the problem, defining the solution, and confirming the validity and usability of the solution. What you will Learn You'll learn how to: Apply the use case method to define the problem domain and discover the conditions that need improvement in a business process Employ use cases in the analysis of requirements and information to create a solution to the business problem Translate use cases into requirements Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of use case modeling What is a use case model? The 'how and why' of use cases When to perform use case modeling Where use cases fit into the solution life cycle Use cases in the problem domain Use cases in the solution domain Use case strengths and weaknesses Use case variations Use case driven development Use case lexicon Use cases Actors and roles Associations Goals Boundaries Use cases though the life cycle Use cases in the life cycle Managing requirements with use cases The life cycle is use case driven Elicitation with Use Cases Overview of the basic mechanics and vocabulary of use cases Apply methods of use case elicitation to define the problem domain, or 'as is' process Use case diagrams Why diagram? Partitioning the domain Use case diagramming guidelines How to employ use case diagrams in elicitation Guidelines for use case elicitation sessions Eliciting the problem domain Use case descriptions Use case generic description template Alternative templates Elements Pre and post conditions Main Success Scenario The conversation Alternate paths Exception paths Writing good use case descriptions Eliciting the detailed workflow with use case descriptions Additional information about use cases Analyzing Requirements with Use Cases Use case analysis on existing requirements Confirming and validating requirements with use cases Confirming and validating information with use cases Defining the actors and use cases in a set of requirements Creating the scenarios Essential (requirements) use case Use case level of detail Use Case Analysis Techniques Generalization and Specialization When to use generalization or specialization Generalization and specialization of actors Generalization and specialization of use cases Examples Associating generalizations Subtleties and guidelines Use Case Extensions The <> association The <> association Applying the extensions Incorporating extension points into use case descriptions Why use these extensions? Extensions or separate use cases Guidelines for extensions Applying use case extensions Patterns and anomalies o Redundant actors Linking hierarchies Granularity issues Non-user interface use cases Quality considerations Use case modeling errors to avoid Evaluating use case descriptions Use case quality checklist Relationship between Use Cases and Business Requirements Creating a Requirements Specification from Use Cases Flowing the conversation into requirements Mapping to functional specifications Adding non-functional requirements Relating use cases to other artifacts Wire diagrams and user interface specifications Tying use cases to test cases and scenarios Project plans and project schedules Relationship between Use Cases and Functional Specifications System use cases Reviewing business use cases Balancing use cases Use case realizations Expanding and explaining complexity Activity diagrams State Machine diagrams Sequence diagrams Activity Diagrams Applying what we know Extension points Use case chaining Identifying decision points Use Case Good Practices The documentation trail for use cases Use case re-use Use case checklist Summary What did we learn, and how can we implement this in our work environment?
Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change
Internet of Things training course description A concise overview course covering The Internet of Things and the technologies involved. Particular emphasis is placed on the high level architecture of IoT and the benefits achievable. What will you learn Describe the structure of the IoT List the technologies involved in IoT. Explain how IoT works. Internet of Things training course details Who will benefit: Non-technical staff working with IoT. Prerequisites: None. Duration 1 day Internet of Things training course contents What is IoT The Internet, what is IoT? IoT and M2M, IoT technologies, IoT architecture. Wired and wireless communication. IoT applications; Smart houses, smart cities, smart cars, wearable, environment, other domain specific IoTs. IoT architecture Physical objects, virtual objects, cloud computing, data capture, communications. Big data. Components Hardware, sensors, actuators, chips, firmware, embedded systems. Open source platforms. Power options: Battery, solar, PoE. IoT communication RF, ZigBee, Bluetooth, Bluetooth LE, RFID, WiFi, 802.11ah, mobile technologies. Wired. Arduino (as an example) Microcontrollers, the platform, development, Arduino software, reading from sensors, I2C, SPI. Arduino and the Internet, HTTP, WiFi, GSM. The cloud and IoT: Pachube, nimbits, ThingSpeak Security in IoT Authentication, Encryption, secure booting, firewalls.
NTP and PTP training course description This course looks at timing and synchronization as provided by NTP and PTP. Hands on sessions primarily involve using Wireshark to analyse the protocols. What will you learn Recognise the importance of timing and synchronisation. Explain how NTP works. Explain how PTP works. NTP and PTP training course details Who will benefit: Anyone using NTP or PTP but particularly relevant for those in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 1 day NTP and PTP training course contents Introduction Clock drift. Timing and synchronization. Importance in computing. Importance in broadcasting. NTP NTP versions, v0 to v4. Architecture. The intersection algorithm. Accuracy. Clock strata, Stratum 0, 1, 2 and 3. Protocol modes. Hands on NTP configuration More NTP NTP packet header. Timestamps. Variables in the header. Clock synchronization algorithm. SNTP. The Windows Time service. Hands on Wireshark and NTP analysis. PTP PTP v2, IEEE 1588. Architecture. Accuracy. Synchronization with PTP. Offset and delay. Hands on Analysing PTP packet flows. More PTP Ordinary clocks, boundary clocks, masters and grandmasters. PTP specific switch types. Hardware time stamping. SMPTE ST2059-2. PTP packet header. PTP domains. Best master clock algorithm. Hands on More Wireshark and PTP.
Peering demystified training course description A concise overview course covering The Internet and peering. Particular emphasis is placed on the structure of the Internet, how IXs benefit the Internet, IX architectures, peering and the technical buzzwords behind the IX services. What will you learn Describe the structure of the Internet Explain the role of RIPE, ARIN and IXs in the Internet Explain how IXs connect ISPs and the benefits of using IXs. Describe peering from a technical perspective including the role of BGP and AS's. Peering demystified training course details Who will benefit: Non technical staff working for Internet companies. Prerequisites: None. Duration 1 day Peering demystified training course contents IP and routers IP as glue. What is a router? How routers join networks, benefits and disadvantages of routers, default gateways, routing tables, routing protocols. Addressing IP address format, rules of IP addressing, where to get IP addresses. Subnetting and groups of IP addresses. The Internet What is the Internet? The big picture, IP basics, registering IP addresses, DNS and registering domain names, whois, The IAB, IANA, ICANN, RIPE and other Internet organisations. ISPs Top ISPs, Tier 1, Tier 2 and Tier 3 ISPs, backbone providers, circuit providers, content providers, virtual ISPs, the internal network of ISPs. Customer connections to ISPs (DSL, Leased lines, MPLSâ¦) ISP to ISP connections: Peering points Public peering versus private peering, NAPs, Internet Exchanges, Metropolitan Area Exchanges, LINX, other major peering points, the geography of the Internet. BGP and ASNs. How to peer. IRRs. IX architecture Ethernet switching.
We are offering an Annual Child Protection Awareness Course at your organisation for up to 50 people for a low cost of £800+vat. It’s essential that anyone who works or volunteers with children or young people has the knowledge and skills needed to help keep children safe. But what does that mean in practice? Statutory guidance sets out the child protection requirements for people working or volunteering with children in the UK.
Even if you have completed a level 3 NVQ or a previous version of the wiring regulations, you still will have to prove you are conversant with the current standards. So therefore, keeping up to date with the latest wiring regulations satisfies these requirements. Although the BS 7671 can be a tricky book to navigate, our course has been designed in such a way as to ensure that you will have the knowledge to identify and find the topics covered in each of the relevant parts of the book. Further information can be found here: C&G 2382-22 BS7671 18th Edition — Optima Electrical Training (optima-ect.com)
A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.
In the past, popular thought treated artificial intelligence (AI) as if it were the domain of science fiction or some far-flung future. In the last few years, however, AI has been given new life. The business world has especially given it renewed interest. However, AI is not just another technology or process for the business to consider - it is a truly disruptive force.
Domestic Abuse Perpetrator Program 'Empowering Change'