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Conflict Management 1 Day Training in Brighton

Report Writing 1 Day Training in Brighton

The qualification is designed for learners who have responsibility for promoting health choices within the workplace, or who would like to get involved in championing workplace health. This level 2 course is delivered online across two sessions, both must be attended in order to achieve the qualification. Session 1: Introduction The importance of workplace health to employers and their employees The role of a Workplace Health Champion Factors affecting physical and mental health Session 2: Recap Key behaviour change principles The need to safeguard adults as a Workplace Health Champion Key elements involved in planning and preparing for a sport of physical activity session How to measure the success of a sport or physical activity session Tutor discussion / competence of qualification.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Charity Yoga Retreat Day ~ Sunday 13th July at Barnwell Village Hall, celebrating 20 years of Yoga teaching in Northamptonshire with Harshani, and supporting a well worthy local charity for the Homeless and those in need ~ The DayLight Centre, Wellingborough. https://mindbodywellbeing.co.uk/classes-events/

The QCF approved qualification came into effect on 1st October 2013, along with new guidance on assessing the needs of First Aid in your workplace. Your risk assessments of First Aid needs may well identify the need for Emergency First Aiders at Work (EFAW) either as an addition to your First Aiders (3-day), or where your Company activities are low risk. A lot of our Clients have requested this course as extra cover when working on construction sites or similar works covered by the Principal Contractors trained site first aiders and for smaller works. Aims To give a basic knowledge to help you deal with any Emergency First Aid at Work. Course Content • Responsibilities and reporting • Assessment of the situation • Basic hygiene in First Aid • Dealing with an unresponsive casualty • Resuscitation and AED (defib) • Heart attacks • Bleeding • Minor injuries • Choking • Shock • Seizures. Prerequisites None - The course is intended either as an introduction or as a refresher. Assessment Delegates will be required to pass a multiple-choice test at the end of the training. (In addition, the HSE strongly recommend that all students undergo an annual refresher programme of about 3 hours, although this is not mandatory). Certificate On successful completion of the course, all delegates will receive a certificate of attendance. Instructions We regret that we may not be able to accept people onto a course who are more than 30 minutes late due to contact hours and the content that would be missed. It is a requirement of our regulators, to check ID for all delegates attending our courses. Driving licence, passport, work ID badge or a debit / credit card are all acceptable means of ID. Directions Location Map

Presentation Skills 1 Day Workshop in Windsor Town

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