1588 Diversity courses in Cardiff delivered Online

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

Let's start an enlightening journey with the 'British Cleaning Certification Award', a course crafted to transform novices into adept cleaning professionals.  Imagine a career where each day brings a new challenge, a fresh setting, and the satisfaction of leaving spaces purely clean. This course is developed by following the guidelines of esteemed bodies such as the British Institute of Cleaning Science and the British Cleaning Council, it is not just a learning path; it's a gateway to mastering the art of cleanliness. Dive into the depths of various cleaning realms, from the comfort of household chores to the intricacies of commercial kitchen hygiene.  Learn about the diverse equipment, eco-friendly products, and appropriate clothing that redefine cleaning standards. With modules covering non-routine waste management, chemical safety, and keyholding, the course goes beyond the basics, preparing you for real-world scenarios. Learning Outcomes: Gain comprehensive knowledge of different cleaning environments and techniques. Master the use of various cleaning equipment and eco-friendly products. Understand the principles of chemical safety and effective waste management. Acquire skills in business management, customer satisfaction, and staff supervision. Learn effective marketing strategies for a successful cleaning business. Why buy this British Cleaning Certification Award? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning Certification Award you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to enter the cleaning industry. Entrepreneurs planning to start their own cleaning business. Current cleaning professionals seeking formal certification. Managers overseeing cleaning staff and operations. Individuals interested in learning about diverse cleaning techniques. Prerequisites This British Cleaning Certification Award was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Domestic Cleaner: £15,000 - £20,000 per annum Commercial Cleaner: £17,000 - £22,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Cleaning Business Owner: Variable, depending on business size and success Health and Safety Officer (in cleaning sector): £25,000 - £35,000 per annum Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - British Cleaning Certification Award 00:20:00 Final Exam Final Exam - British Cleaning Certification Award 00:20:00

5 hours on zoom with Colin or colleague coaching