Working with Children and Young People to Respond to the Climate and Ecological Emergency This is a recording of a session which took place Wednesday 20 March 2024. Do you want to support children and young people to respond to the Climate and Ecological Emergency, but don’t know where to start? About this event The Climate and Ecological Emergency affects everyone, but its impact will be felt most by children and young people and they are becoming increasing concerned by the issue. In the Climate Network’s Climate Action Survey, more than 80% of young people revealed that they were concerned about climate change, and 75% believe it will negatively impact their future. Museums can play an important role in supporting children and young people to learn more about the Climate and Ecological Emergency, to discuss and debate the issues surrounding it, and to get involved with social action to achieve long-term change. In this webinar, delegates will: understand the importance of this work think about how to use their collections and initiate local partnerships to take their own work forward gain inspiration from case studies to inform their work. About the trainer This training webinar will be led by Kathy Moore, Deputy Chair and Environmental Responsibility Champion at GEM and Director of Climate Museum UK. Kathy recently left SHARE Museums East after 10 years to work freelance. Always passionate about environmental issues, she ran an annual, museum-led A Level conference on biodiversity for over 10 years, using natural history collections and involving many external partners. Kathy has delivered Carbon Literacy courses to a variety of museums over the last two years and is now working with Historic England to roll out their Carbon Literacy offer. She will be joined by Louise Bragan, Senior Officer: Programming and Learning at Wakefield Museums and Castles, Jodie Henshaw, Museum Curator at Mansfield Museum and and Izzy McLeod, a Amgueddfa Cymru Producer and climate communicator. Take a look at the full schedule. Who should attend? This training is aimed at staff who work in museums, art galleries and heritage sites who are interested in supporting children and young people to respond to the Climate and Ecological Emergency within their organisation.
Fastrack your career and qualify as a ski instructor while spending a winter in the world-famous resort of Meribel. Famous for its vast ski area and lively party atmosphere, this is the ideal European resort to kick-start your instructor career. As the season progresses, your skiing will transform as you work towards an internationally recognised Ski Instructor Qualification. In 10 weeks, you’ll cover piste performance training, freeride and freestyle sessions with sponsored athletes, and of course, your exams.
This programme will guide your team of up to 12 people toward delegating more effectively. The 3 part series of digital self-paced and instructor-led content explores how you can utilise practical frameworks to elevate productivity and performance. By identifying the styles of delegation that are commonly used, you will create an optimal strategy for successful delegation. During the facilitated live session there will be the opportunity to share best practice and discuss planned application to your role.
Join us in Courchevel this winter, one of the most incredible ski resorts in the world. In just ten weeks, you can become a ski instructor. You’ll explore some breathtaking terrain, make lifelong friends and develop invaluable skills that will last forever. You’ll be on the hill every day, living in a charming, traditional chalet conveniently located a few steps away from the bus stop, ski lifts, and the vibrant pulse of the town.
Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.
LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA, CHILDREN'S NON-FICTION After a childhood buried in library books and Beanos, Lydia started her career in the editorial team at Egmont, where she commissioned books such as the Carnegie Medal-winning The Poet X. She joined the Darley Anderson team in 2018, and as well as building an engaging and diverse list of authors and illustrators, she was promoted to Director in March 2024. With experience on both sides of the commissioning desk, Lydia loves working editorially with her clients and developing ideas from an initial spark into a full manuscript. She represents clients across all age groups, including picture book, chapter book, middle grade and YA, and has a particular focus on non-fiction. Lydia reads and considers widely, and among other things she is looking for snort-inducing stories for younger readers, clever and contemporary teenage and YA fiction, and non-fiction projects that take big ideas and make them easily navigable, accessible and fun. No matter the story, Lydia is drawn to voice above anything else and will always be sucked in by a strong hook. Lydia represents clients including Soofiya, Gina Blaxill, Mark Bradley, Ryan Hammond, Alice Harman, Joyce Efia Harmer, Catherine Jacob, Hannah Moffatt, Rachel Morrisroe, Nick Sheridan, Rashmi Sirdeshpande and Eva Wong Nava. If you could sum up her tastes in three words, they would be curious, characterful and heartfelt, and in three books, they would be One of Us is Lying, Nevermoor and You Are Awesome. Lydia would like you to submit a covering letter, a 1 page synopsis and the first 3 chapters or 20 pages of your completed manuscript in a single word document. For Picture Books please submit a covering letter and texts for two completed stories. (In addition to the paid sessions, Lydia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 16th June 2025
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This course is for therapists who have attended Day One TIP training with Kathryn and Amelia. Walk the Walk and Talk the Talk. How to move from trauma informed to trauma responsive. We will look at the dangers of burn out and vicarious trauma and how to to navigate and respond to this within the systems we work in. How do we: Stay safe Stay in our lane (and what is our lane working with emotional needs as educators and SLTs) Communicating relational work and showcasing it The language of interpersonal neurobiology Target setting for self and clients/ students Strategies to reduce imposture syndrome/ shape shifting. The course will be interactive with small group discussion and numbers are kept small to allow for this to be a safe container.
LOOKING FOR: PICTURE BOOKS, MG, YA, ADULT FICTION Clare Wallace joined the Darley Anderson Agency in January 2011 and is building both the Darley Anderson Children’s Agency and the Darley Anderson Illustration Agency lists as well as taking on adult fiction for debut authors. Clare is particularly looking for funny chapter books for younger readers at the moment, as well as contemporary MG, YA fantasy, romance, and rom coms, especially with underrepresented protagonists. For picture books she has the widest taste, from daft to lyrical, rhyming to prose. As well as being busy with the children’s and illustration agencies, Clare is open to debut adult fiction submissions that could be described as book club, rom-com, romance, saga, reading group, fantasy or historical fiction. She often doesn’t know what she’s looking for until she finds it (although she is not the person for steampunk or space opera). She represents picture books, middle-grade, teenage and YA and debut adult fiction. The clients Clare represents include Perdita & Honor Cargill, Caroline Crowe, Tom Ellen, Martyn Ford, Stewart Foster, Olivia Hope, A M Howell, Polly Ho-Yen, Rachel Ip, Beth Reekles, J.P. Rose, Lindsay Galvin, Dave Rudden, Deirdre Sullivan and Efua Traoré. Whatever the age range, Clare loves a big hook, a lot of heart, and a standout voice. She loves to discover memorable new characters, bold and unique voices, strong concepts and gripping storytelling. This list gives a good indication of Clare's taste but if your submission doesn’t fit a description here, it doesn’t mean Clare doesn’t want to receive it. Clare would like you to send a covering letter, a one page synopsis and the first three chapters (Max 5000 words) of your manuscript in a single word document. For picture books, please submit a covering letter and up to three completed texts. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Clare is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 18th June 2025