22119 Disc courses

LOOKING FOR: ADULT FICTION Clare set up the Liverpool Literary Agency in 2020 to help address inequality and underrepresentation in the publishing industry. With more than 15 years’ experience of writing and editing professionally, including the publication of two novels, Definitions (2015) and We Are of Dust (2018 - which has received development funding from the Liverpool Film Office for a TV adaptation), she has developed an in-depth knowledge of what commissioning editors and publishers expect to see from a submitted manuscript. With a background in PR and marketing, alongside teaching on creative writing programmes, Clare also has extensive experience in pitching and promoting writers and has been nominated for the Romantic Novelist Association Agent of the Year Award! Clare would love to see historical fiction, crime fiction, psychological thrillers and women’s fiction, but she is open to all great writing with a strong hook in any area (excluding non-fiction, children’s and YA). She actively encourages submissions from writers who have been traditionally under-represented. Clare would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Clare is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 10th September 2025

Paediatric tracheostomy Tracheostomy care Paediatric care Tracheostomy management Pediatric airway management CPD accredited course Child tracheostomy care Tracheostomy tube change Emergency tracheostomy procedures Paediatric respiratory care Tracheostomy complications Paediatric patient airway Tracheostomy nursing care Paediatric critical care Paediatric medical procedures Child airway obstruction Paediatric healthcare training CPD certification in tracheostomy care Paediatric nursing skills Tracheostomy education for caregivers

Adult Trachy Tracheostomy Care Tracheostomy Management Stoma Tracheostomy course

Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will master the skills of effective communication by learning the key principles and techniques to express your thoughts, ideas and emotions clearly and confidently. You will enhance your listening skills and adapt communication styles in various situations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand 6 barriers to effective communication. Recognise 9 tips for improving your communications skills. Understand 6 ways to stand out from the crowd. Learn about your natural behavioural and communication style. Recognise the 10 commandments of communication to build trust. Get to know the importance of non-verbal communication and why non-verbal communication matters in the workplace. Learn the importance of good communication skills in business. Recognise how to get comfortable speaking extemporaneously. Understand to focus on earning respect instead of laughs. Know how to work as a team depends on good communication. Learn to set ground rules for the team. Why Communication Course right for you? This online communication course will help you set the solid foundation of the communication kills also help you understand its benefits. You will also learn about the 6 barriers to effective communication 9 tips for improving your communications skills and 6 ways to stand out from the crowd with this comprehensive online course. This online course will also help you understand your natural behavioural and communication style and personal communication style. By taking this extensive online communication course, you will also learn the importance of listening in communication, the 10 commandments of communication to build trust, and the importance of non-verbal communication. By the end of the course, you will obtain extensive knowledge and understanding of how to read body language and use the same both personally and professionally. Communication Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What You Should Know About Communication 6 Barriers to Effective Communication 9 Tips for Improving Your Communications Skills 6 Ways to Stand Out from the Crowd Understanding Your Natural Behavioral and Communication Style Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve Communicating with the Four DISC Styles Understanding Your Personal Communication Style - Why it is Important How Communication Styles Can Influence Workplace Culture The Importance of Listening in Communication The 10 Commandments of Communication to Build Trust Body Language of Listeners Important Active Listening Skills and Techniques to Understand Someone's Needs Active Listening: Avoid Miscommunication with Clients and Colleagues How Listening Impacts Conflict The Importance of Non-Verbal Communication Communicating with Your Body How to Learn Body Language How to Learn Another Culture's Non-verbal Cues The Importance of Non-Verbal Communication Why Nonverbal Communication Matters in the Workplace Developing Good Communication Skills is Key in Business Ask for Honest Feedback Start and End with Key Points Get Comfortable Speaking Extemporaneously Get to Know Your Audience. Focus on Earning Respect Instead of Laughs Working as a Team Depends on Good Communication Encourage Trust and Cooperation Among Employees on Your Team Delegate Problem-solving Tasks to The Team Delegate Problem-solving Tasks to The Team Set Ground Rules for The Team Facilitate Communication Review Who should take this course? This comprehensive communication course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge ofcommunication. Entry Requirements There are no academic entry requirements for this communication course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

This Silver Ring Workshop is designed for absolute beginners. It will be a great introduction to working with silver and will see you make your very own silver ring, using skills acquired during your day.

Not Ready? Ddim yn Barod? The SEXtember Campaign was launched in 2015 to encourage people to discuss sexual health matters openly and without embarrassment during the month of September.  This year's campaign theme is 'Not ready? It's your choice. Get contraception that works for you - and prevent unplanned pregnancy' The seminar will explore why people are not using reliable forms of contraception, what methods are currently available and from where, and key messages we should be sharing with people who are at risk of unplanned pregnancy. The seminar is free of charge and will be held in the Lecture Theatre, Education Centre, Ysbyty Gwynedd. We will also be providing a Teams link to view the seminar, if you can't be there in person. More information on SEXtember can be found here.  We look forward to seeing you!  Lansiwyd ymgyrch SEXtember yn 2015 i annog pobl i drafod materion iechyd rhywiol yn agored ac heb embaras drwy gydol mis Medi. Thema’r ymgyrch eleni yw: ‘Ddim yn barod? Dy dyfodol di, dy ddewis di. Cael atal cenhedlu sy’n gweithio i ti – a pheidio â chael beichiogrwydd digynllun.’ Bydd y seminar yn archwilio pam nad yw pobl yn defnyddio dulliau dibynadwy o atal cenhedlu, pa ddulliau sydd ar gael ar hyn o bryd a ble i'w cael, a’r negeseuon allweddol y dylem eu rhannu gyda phobl sydd mewn perygl o feichiogrwydd digynllun. Mae’r seminar yn rhad ac am ddim ac yn cael ei gynnal yn y Theatr Ddarlithio, Canolfan Addysg, Ysbyty Gwynedd. Byddwn hefyd yn darparu dolen Teams i wylio’r seminar os nad ydych yn gallu bod yno’n bersonol. Gellir dod o hyd i fwy o wybodaeth am SEXtember yma. Rydym yn edrych ymlaen at eich gweld!

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Are challenging people getting in the way of your happiness, well-being and success? You may find them at work, in social situations, you may live them or they may be members of your family? Even worse when you see them getting away with things; getting their way even though there is no sense to it; getting advantages over everyone else; and in many cases being rewarded for their abusive behaviour with promotion and other advantages! You probably would never want to behave the way they do. You don’t have it in you or you just couldn’t live with yourself if you behaved like that. Maybe your attempts to confront them have failed and you’ve ended up with egg on your face, with them having more opportunity to have a “dig” at you. As a result, you may have come to the conclusion that it’s the nasty people that get ahead, and someone like you just has to put up with this behaviour from others.