1673 Diploma in Management Studies (DMS) courses

Craft an Effective Information Management Strategy and unlock the true potential of your organisation's data with our course. Learn about databases, management information systems, auditing information systems, and more. Join us to dive into the world of information management and turn data into valuable insights that drive business success. Learning outcomes: Understand the fundamentals of information management and its importance in modern organisations. Develop a comprehensive information management strategy that aligns with your business goals. Learn about databases and their role in information management. Gain knowledge of management information systems and how they can improve decision-making. Explore the principles of auditing information systems and data protection. Understand ethical and social issues related to information management and data protection. In this course, you'll discover the importance of crafting an effective information management strategy to maximise the value of your organization's data. Our modules cover everything from the basics of information management to the principles of data protection, providing a thorough understanding of the field. With the help of our expert instructors, you'll develop the skills and knowledge you need to create a strategy that aligns with your business goals. This course is perfect for professionals looking to deepen their understanding of information management and its role in driving business success. Whether you're an IT professional, business analyst, or data scientist, this course will help you gain the skills you need to succeed in your career. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Career path Information Manager: £30,000 - £65,000 Data Analyst: £25,000 - £45,000 IT Manager: £35,000 - £70,000 Business Analyst: £25,000 - £55,000 Database Administrator: £25,000 - £55,000 Cybersecurity Analyst: £25,000 - £60,000

Overview Construction management is vast, and the global construction market is forecasted to grow by 85% to $15.5 TRILLION worldwide by 2030. The Diploma in Construction Management becomes an essential learning tool for those aspiring to spearhead this growth. This comprehensive course covers all the critical facets of construction management, equipping students with the essential knowledge and in-demand skills to oversee complex Construction projects seamlessly. From understanding the project life cycle to mastering the legal aspects of contracting, this Construction diploma offers a holistic approach to the dynamic world of construction management. Master key areas, from project phases to essential construction management techniques, and propel your career in this dynamic field. Enrol today! Key Features of the Course: FREE Construction Management CPD-accredited certificate Get a free student ID card with Construction Management training (£10 applicable for international delivery) Lifetime access to the Construction Management course materials The Construction Management program comes with 24/7 tutor support Get instant access to this Construction Management course Learn Construction Management training from anywhere in the world The Construction Management training is affordable and simple to understand The Construction Management training is an entirely online Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Construction Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Construction Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as: Construction Manager Site Manager Project Manager Quantity Surveyor Estimator Site Engineer Building Surveyor Health and Safety Manager Sustainability Manager General Foreman Course Curriculum 1 sections • 18 lectures • 06:43:00 total length •Module 01: Introduction to Construction Management: 00:19:00 •Module 02: Project Life Cycle and Success: 00:28:00 •Module 03: Cost Management: 00:22:00 •Module 04: Preliminary Site Investigation and Site Organisation: 00:24:00 •Module 05: Site Management: 00:19:00 •Module 06: Planning and Management of Equipment: 00:32:00 •Module 07: Construction Materials Management: 00:22:00 •Module 08: Vendor Analysis in Construction Management: 00:24:00 •Module 09: Construction Procurement: 00:18:00 •Module 10: Stock Control: 00:22:00 •Module 11: Supply Chain Management: 00:21:00 •Module 12: The Main Participators: 00:21:00 •Module 13: Quality Assurance and Customer Care: 00:21:00 •Module 14: Legal Aspects of Contracting: 00:19:00 •Module 15: Human Resources Management: 00:22:00 •Module 16: Risk and Value Management: 00:21:00 •Module 17: Communications, Information and Documentation of Construction: 00:24:00 •Module 18: Health and Safety in Construction Management: 00:24:00

Are leaders born or made? Is proper people management the key to optimise workplace productivity? Maybe you are an employee but in future, want to be a leader. Leader is an admirable position to take up. Leaders have more power over people. To manage people, you need to have people management skills. This course will teach you how to motivate your team and improve people management, helping you to learn Leadership and People Management skills within a DAY! In short, the Leadership and People Management Diploma will teach you all the skills that you need to become a great leader. This People Management course is designed to familiarize you with the essential, compelling leadership skills that every manager needs to thrive in the business industry and bring the best out of their employees. In this course, you will understand the essential principles of becoming a successful, thriving manager. Enrol Now to start boosting your leadership skills! Key topics to be covered Leadership Basics Managing People Management Leadership and People Management Activities Recommended Reading Learning Outcomes Leadership is essential for any management role, and managing people requires a specific skill set. This People management online course will provide you required skills: You will learn about the role of leadership in HR management Know how to become a great leader and develop your emotional intelligence in leadership management Learn how to lead and influence people, build successful teams and relationships, handle workplace challenges & conflicts effectively Know how to increase the productivity of your team Gain a comprehensive understanding of extraordinary ways to be a better leader Who is this course for? Anyone who wants to improve their people management skills and leadership skills Students Those who have a keen career interest in the corporate industry Why Choose this Course? Earn e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Enrol this premium course NOW!!! What are you waiting for? Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path On successful completion of the Leadership and People Management Diploma course, learners will have both practical and theoretical knowledge of leadership skills. You will be able to apply those skills in the corporate world.  You will gain the skills and ability to increase the productivity of employees of your office through effective people management. You can conduct leadership training in the UK to explore your new career opportunity. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99, and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

The Diploma in Stock Trading Psychology at QLS Level 4 now comes to you accompanied by the 4 Premium Courses Bundle. Enrol now & get access to the following additional courses: Course 01: Forex Trading Diploma Course 02: Business Data Analysis Course 03: Tax Accounting Course Huge Price Drop! These Courses Worth: £1660; Save Now- £1648! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Stock Trading course might help you get there! Expand your expertise with high-quality training - study the Stock Trading course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Stock Trading online training course. This Diploma in Stock Trading Psychology at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Stock Trading course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Stock Trading course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Stock Trading course. This Stock Trading training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Stock Trading Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Stock Trading course: Module 01: Introduction Module 02: Stock Trading Basics Module 03: Investment Theories and Strategies Module 04: Trading Psychology Module 05: Fundamental Analysis Module 06: Technical Analysis Module 07: Analysing Industries Module 08: Understanding Brokerage Orders and Trading Techniques Module 09: Recognising the Risks Module 10: Stock Trading Frauds Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Stock Trading Psychology at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Stock Trading course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< According to the International Diabetes Federation, over 4.5 million people in the UK live with diabetes, and this number is expected to rise to over 5.5 million by 2030. As a result, there is an increasing demand for individuals who can provide care and support to those with diabetes. Our Diabetes Awareness course is designed to equip you with the knowledge and skills to understand, manage and prevent diabetes, making it a valuable addition to your CV. This Diploma in Diabetes Awareness at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! By the end of the Diabetes Awareness course, you will have developed an understanding of the diagnosis, treatment and management of diabetes. You will also be able to identify the different types of diabetes and their symptoms and be familiar with the aims of treatment. You will have the knowledge to identify and prevent hypoglycaemia and understand the challenges associated with living with diabetes. This course will give you the necessary foundation to provide support and care to those with diabetes. Take a step toward a brighter future! Why Choose Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Curriculum Breakdown *** Here is the Curriculum Breakdown of this course: Module 1: Diagnosing Diabetes Module 2: Aims of Treatment Module 3: The Diabetes Challenge Module 4: Cost of Diabetes in Social Care Module 5: Type 1 Diabetes Module 6: Type 2 Diabetes Module 7: Treatment of Type 2 Diabetes Module 8: Prediabetes Module 9: Gestational Diabetes Module 10: Other Types of Diabetes Module 11: Hypoglycaemia Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to develop an understanding of diabetes. Healthcare professionals who want to expand their knowledge. Caregivers and support workers who work with individuals with diabetes. Requirements You will not need any prior background or expertise to enrol in this course. Career path Nurse: £24K - £40K Specialist Dietitian: £25K - £45K Researcher: £28K - £50K Clinic Manager: £30K - £45K Physician: £40K - £100K Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Diabetes Awareness at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Diabetes Awareness at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world is a thriving ecosystem in the UK. Did you know that according to the Federation of Small Businesses, there are over 5.5 million businesses in the UK, employing over 60% of the workforce? Have you ever wondered how these businesses function or how they make crucial decisions? This Business Studies course will equip you with the knowledge and skills to navigate the exciting world of commerce. This Business Studies course delves into the core functionalities of a successful business. You'll explore operations management, project management, and business process improvement methods. Learn how businesses plan and forecast operations to meet demand, and how they measure and improve performance. Gain insights into financial management, including cash flow, credit control, and risk mitigation strategies. The course also covers the crucial aspects of the business environment, human resource management, and exceptional customer service practices. Courses included in this Package: Course 01: Diploma in Business Studies at QLS Level 5 Course 02: Business Management Course 03: Business Law Learning Outcomes of Business Studies Apply operations management principles for efficient production. Develop project plans and manage resources for successful completion. Analyze business processes and identify areas for improvement. Implement strategies for financial management and risk mitigation. Manage human resources effectively to create a motivated workforce. Design and deliver exceptional customer service experiences. Enrolling in this Business Studies course is an investment in your future. With the valuable knowledge and skills you'll gain, you'll be well-positioned to thrive in a dynamic business environment. Take the first step towards a rewarding career in business-enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Business Studies at QLS Level 5 Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05- Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Business Management Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Strategic Analysis And Product Scope Module 05: Project Management Module 06: Business Development And Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management Of Cash And Credit Module 11: Managing Risk And Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation And Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £119 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Studies course. This course is open to everybody. Entrepreneurs Business Owners Career Changers Students Professionals Managers Requirements You will not need any prior background or expertise to enrol in this Business Studies Skills. Career path This Business Studies course will allow you to kickstart or take your career in the related sector to the next stage. Business Analyst Project Manager Human Resources Marketing Manager Finance Officer Business Owner Certificates CPD Accredited Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Business Studies at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Overview The Diploma in People Management Training and Recruitment Process course offers comprehensive training in human resources and people management. Covering modules on HR introduction, employee recruitment and selection, training and development, performance appraisal, employee relations, motivation and counselling, workplace health and safety, employee termination, employer records and statistics, and essential UK employment law. Learning Outcomes: Develop a strong understanding of human resources management principles and practices. Acquire skills in employee recruitment and selection, identifying the right candidates for various roles. Learn techniques for employee training and development to enhance their skills and productivity. Understand the significance of performance appraisal management in evaluating employee performance. Gain insights into promoting positive employee relations, motivation, and counseling in the workplace. Learn strategies for ensuring workplace health and safety and safeguarding employee well-being. Familiarize yourself with the employee termination process, adhering to legal and ethical considerations. Understand the importance of employer records and statistics in effective people management. Acquire essential knowledge of UK employment law, including regulations and compliance requirements. Why buy this Diploma in People Management Training and Recruitment Process? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diploma in People Management Training and Recruitment Process there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to embark on a career in human resources. Managers seeking to enhance their team-leading capabilities. Business owners aiming to streamline their HR processes. Graduates desiring a foundational understanding of people management. HR professionals looking to update their knowledge with current UK legal standards. Prerequisites This Diploma in People Management Training and Recruitment Process does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in People Management Training and Recruitment Process was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Assistant: £18,000 - £25,000 Annually Recruitment Consultant: £22,000 - £30,000 Annually Training and Development Officer: £24,000 - £35,000 Annually HR Manager: £35,000 - £50,000 Annually Employee Relations Advisor: £28,000 - £40,000 Annually Health and Safety Coordinator: £22,000 - £30,000 Annually Course Curriculum Module 01: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 08: Employee Termination Employee Termination 00:18:00 Module 09: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:30:00 Assignment Assignment - Diploma in People Management Training and Recruitment Process 00:00:00

The Event Planner Certificate course provides a comprehensive introduction to event management and equips learners with the essential knowledge and skills to become successful event planners. From understanding the role of an event planner to mastering event classification, marketing, catering, decorations, and security, this course covers all aspects of event planning. Learning Outcomes: Gain a foundational understanding of event management and the role of an event planner. Learn how to classify different types of events and identify the specific needs and requirements for each category. Acquire knowledge and strategies for effectively planning, marketing, and coordinating events to meet clients' expectations. Develop expertise in managing event logistics, including invitations, catering, decorations, and waste disposal. Understand the importance of event security and learn measures to ensure the safety and well-being of event attendees. Explore the process of establishing and developing an event planning business, including marketing and client acquisition. Why buy this Diploma in Event Planner at QLS Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Event Planner at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Event Planner at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Event Planner at QLS Level 5 is a great way for you to gain multiple skills from the comfort of your home. Certification After studying the course materials of the Diploma in Event Planner at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Event Management Introduction to Event Management 00:26:00 Module 02: Role of an Event Planner Role of an Event Planner 00:33:00 Module 03: Event Classification Event Classification 00:30:00 Module 04: Events and Clients Events and Clients 00:20:00 Module 05: Steps to Plan an Event Steps to Plan an Event 00:29:00 Module 06: Invitation to the Event Invitation to the Event 00:27:00 Module 07: Event Marketing Event Marketing 00:33:00 Module 08: Catering at Events Catering at Events 00:24:00 Module 09: Event Decorations Event Decorations 00:27:00 Module 10: Cleaning and Waste Disposal Cleaning and Waste Disposal 00:22:00 Module 11: Event Security Event Security 00:18:00 Module 12: Developing an Event Planning Business Developing an Event Planning Business 00:25:00 Assignment Assignment - Diploma in Event Planner at QLS Level 5 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This Diploma in Retail Management at QLS Level 5 course combines the principles of effective retail management with an in-depth exploration of consumer behaviour. Learn key strategies in retail strategy, buying, pricing, supply chain management, and sales processes. Understand the significance of consumer behavior, target customers effectively, and develop skills to lead retail teams and manage store security. Explore multi-channel selling, retail brand management, and compliance with health and safety regulations and the Consumer Rights Act. Learning Outcomes Grasp essential concepts of retail management and strategy. Master the intricacies of retail buying, merchandising, and pricing. Explore supply chain management's role in retail success. Develop strong sales skills and handle customer interactions. Understand the impact of consumer behavior on retail strategies. Target customers effectively by analyzing trends and preferences. Enhance communication and leadership skills for retail management. Comply with regulations, health and safety, and consumer rights. Why choose this Diploma in Retail Management at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Retail Management at QLS Level 5 course for? Aspiring retail managers seeking a comprehensive skill set. Current retail professionals aiming for career advancement. Entrepreneurs planning to start and manage their retail ventures. Individuals interested in understanding consumer behavior's role in retail. Career path Retail Store Manager - Average Earnings: £25,000 - £40,000 per year. Retail Operations Manager - Average Earnings: £30,000 - £45,000 per year. District/Area Manager - Average Earnings: £35,000 - £55,000 per year. Retail Director - Average Earnings: £50,000 - £90,000 per year. Marketing Manager - Average Earnings: £30,000 - £50,000 per year Prerequisites This Diploma in Retail Management at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Diploma in Retail Management at QLS Level 5 00:20:00 Final Exam Final Exam - Diploma in Retail Management at QLS Level 5 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview 'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work.  In this Diploma in Customer Service & Handling Complaints course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time.  Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today. Why buy this Diploma in Customer Service & Handling Complaints? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Service & Handling Complaints you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Customer Service & Handling Complaints does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Customer Service & Handling Complaints was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Customer Service & Handling Complaints is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00