1721 Diploma in Management Studies (DMS) courses

Overview Gain knowledge of substance misuse by enrolling in our Diploma in Substance Misuse course.This Diploma in Substance Misuse course will equip you with the skills to identify misused substances and their effects, including legal highs, illegal drugs and alcohol. It will teach you the causes, signs and types of substance misuse. This course will also explainthe significant social, personal and medical factors that can lead to substance misuse, as well as discuss the patterns of abuse.Raise awareness of substance misuses and educate yourself on the effects of drugs, with the Diploma in Substance Misuse course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Substance Misuse. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Substance Misuse is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 18 lectures • 07:35:00 total length •Module 1: Substance Misuse and Outreach Worker: 00:25:00 •Module 2: Substances: Drugs, Alcohol and Others: 00:20:00 •Module 3: Abuses of Substance Misuse: 00:30:00 •Module 4: Why People Use Drug and Alcohol?: 00:25:00 •Module 5: The Nature of Substance Misuse: Biological, Psychological and Social Perspectives: 00:30:00 •Module 6: Understand Possible Causes of Substance and Drug Abuse: 00:25:00 •Module 7: Implementing Substance Use Policy: 00:20:00 •Module 8: Effects of Drugs on the Body and Mind: 00:25:00 •Module 9: Enhancing Assessment and Treatment of Substance Misuse: 00:40:00 •Module 10: Health Consideration: 00:40:00 •Module 11: Specific Treatment Situations: 00:30:00 •Module 12: Substance Misusers: Children: 00:20:00 •Module 13: Risk Factors: 00:20:00 •Module 14: Pharmacological Agents Used in the Management of Substance Misuse Problems: 00:20:00 •Module 15: Planning and Implementing a Practice Improvement Subject: 00:20:00 •Module 16: Prevention and Awareness: 00:30:00 •Module 17: Substance Use Capabilities Across All Level of Social Work: 00:15:00 •Module 18: Career Consultancy: 00:20:00

Overview This comprehensive course on Stakeholder Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Stakeholder Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Stakeholder Management. It is available to all students, of all academic backgrounds. Requirements Our Stakeholder Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:27:00 total length •Introducing Stakeholder Management: 00:16:00 •Stakeholder Theories: 00:18:00 •Stakeholder Mapping: 00:17:00 •Building Strong Business Relationships With Stakeholders: 00:16:00 •Stakeholder Engagement: 00:18:00 •Stakeholder Engagement Through Effective Communication: 00:27:00 •Monitoring and Evaluating the Engagement: 00:16:00 •Managing Stakeholder Conflict: 00:19:00 •Assignment - Stakeholder Management: 00:00:00

Description: Draw your imagination through moving pictures Because of the emergence of lots of TV channels, Web Series, and YouTube Channels, the job of a scriptwriter is a demanding one. The Diploma in Drama and Comedy Writing course teaches you the practical ways of writing a complete episode of drama and comedy for TV and web series. Throughout the course, you will learn to break down the creative process into several components and produce scripts within limited times. The course shows you to the difference between TV writing and other genres of writing so that you can create a script for drama and comedy. In short, the course will help you to bloom your creativity and present your imagination and thoughts in the form of drama. SO, enrol the course learn to write the script for TV drama. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Drama and Comedy Writing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Drama and Comedy Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Writing for TV Course Welcome to the Writer's Greatest Untapped Income Source 00:15:00 Introduction to Writing for TV, Cable and Satellite Networks 01:00:00 Your Ideas and How to Present Them 01:00:00 What's Different About TV Writing? 01:00:00 Scripting, Editing and the Story Bible 00:30:00 A Special Masterclass On Comedy Writing 00:30:00 The Money and How You Get Paid 00:30:00 Mock Exam Mock Exam - Diploma in Drama and Comedy Writing 00:20:00 Final Exam Final Exam - Diploma in Drama and Comedy Writing 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to creating optimal circumstances for people to live and work. The reality is that every company, whether you run a micro-business or a large multinational corporation, can take steps to create sustainable, socially responsible environments that contribute to positive workplaces, communities, and future. Learning Outcomes: Provide a definition to an Environmental Management System EMS) as well as the benefits of creating in your organisation Realise greenwashing as well as the routes of how the organisation can avert 'greenwashing' Fet to know the six KPI areas that are involved with the Eco-management as well as the Audit Scheme (EMAS) Knowing the paths that are essential to make a progress to an EMS. Being competent to fix the Environmental influences along with Aspects in an organisation Decipher as well as execute an Environmental Significance standard to the Organisational Environmental influences Establish objectives as w3ell as Targets for the crucial organisational environmental influences Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Environmental Management Systems Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Environmental Management Systems Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Environmental Management 00:15:00 Developing an EMS 00:15:00 Environmental Aspects and Impacts 00:05:00 Environmental Significance 00:15:00 Objectives and Targets 00:05:00 Mock Exam Mock Exam- Environmental Management Systems Course 00:20:00 Final Exam Final Exam- Environmental Management Systems Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Level 5 Diploma | QLS Endorsed+CPD QS Accredited - Dual Certification | 24/7 Tutor Support | All-Inclusive Cost

The Recreation and Leisure Management Diploma course provides comprehensive training on various aspects of managing leisure facilities, hotels, and tourism services. Participants will learn about leadership, human resource management, marketing, health, safety, and welfare in the leisure industry, gaining essential skills for successful management in this sector. Learning Outcomes: Understand the fundamentals of leisure management and the principles of managing leisure facilities effectively. Gain knowledge of the travel, tourism, and lodging industry and how to manage hotels and lodging services. Learn the techniques of planning for leisure services and effectively marketing leisure and recreation offerings. Develop leadership and human resource management skills specific to the leisure industry. Acquire knowledge of health, safety, and welfare regulations applicable to leisure and recreation settings. Why buy this Recreation and Leisure Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Recreation and Leisure Management Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring professionals seeking a career in leisure management, hotel management, or tourism. Current leisure facility managers, hospitality professionals, or tourism professionals looking to enhance their skills and knowledge. Prerequisites This Recreation and Leisure Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Leisure Facility Manager: Oversee and manage leisure facilities such as sports centers, amusement parks, or entertainment venues. Hotel Manager: Manage day-to-day operations of hotels, ensuring guest satisfaction and efficient service delivery. Tourism Manager: Plan and organize tourism services and activities for travel agencies or tourism companies. Recreation Program Coordinator: Develop and implement recreation programs for communities or organizations. Event Coordinator: Organize and manage leisure events, conferences, and special gatherings. Course Curriculum Module 01: Introduction to Leisure Management Introduction to Leisure Management 00:20:00 Module 02: Managing and Maintaining a Leisure Facility Managing and Maintaining a Leisure Facility 00:23:00 Module 03: Travel, Tourism and Leisure Travel, Tourism and Leisure 00:24:00 Module 04: Managing Hotel and Lodging Managing Hotel and Lodging 00:25:00 Module 05: Planning for Leisure Services Planning for Leisure Services 00:18:00 Module 06: Leadership in Leisure Industry Leadership in Leisure Industry 00:18:00 Module 07: Human Resource Management in Leisure Industry Human Resource Management in Leisure Industry 00:13:00 Module 08: Marketing of Leisure and Recreation Marketing of Leisure and Recreation 00:29:00 Module 09: Health, Safety and Welfare Health, Safety and Welfare 00:13:00 Assignment Assignment - Recreation and Leisure Management Diploma 00:00:00

Embark on an exciting journey into the world of 'Digital Product Management' with our comprehensive course designed to transform you into a skilled digital product manager. In today's fast-paced digital landscape, the role of a product manager is more crucial than ever. This course provides you with a solid foundation in digital product management, starting with the basics and leading you through market understanding, strategy development, and the intricacies of product roadmaps. Dive into the world of development methodologies and discover how to harness the power of analytics and metrics for informed decision-making. Explore the nuances of product marketing and understand the legal aspects that underpin successful digital product management. Whether you're an aspiring product manager or a professional looking to enhance your skills, this course is your key to unlocking the secrets of digital product management. Learning Outcomes Master the basics of digital product management. Understand market dynamics and customer needs. Develop effective product management strategies. Create and manage product roadmaps. Implement various development methodologies. Utilize analytics, metrics, and marketing strategies in product management. Why choose this Digital Product Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Digital Product Management course for? Individuals aspiring to become digital product managers. Professionals seeking to enhance their product management skills. Marketing and business professionals interested in digital products. Entrepreneurs and startup founders. Anyone looking to understand the complex world of digital product management. Career path Product Manager: £35,000 - £75,000 Senior Product Manager: £60,000 - £100,000 Product Director: £80,000 - £150,000 Entrepreneur/Startup Founder: Variable Marketing Manager: £30,000 - £60,000 Business Development Manager: £30,000 - £60,000 Prerequisites This Digital Product Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Digital Product Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01 Basics of Digital Product Management Basics of Digital Product Management 00:45:00 Module 02 Understanding Market and Customers Understanding Market and Customers 00:40:00 Module 03 Strategy Development Strategy Development 02:20:00 Module 04 Roadmap Roadmap 00:45:00 Module 05 Development Methodologies Development Methodologies 01:30:00 Module 06 Analytics and Metrics Analytics and Metrics 01:10:00 Module 07 Marketing Marketing 00:50:00 Module 08 Legal Aspects Legal Aspects 00:50:00 Assignment Assignment - Digital Product Management 00:00:00

Do you want to master the essential mathematical skills for data science and machine learning? Do you want to learn how to apply statistics and probability to real-world problems and scenarios? If yes, then this course is for you! In this course, you will learn the advanced concepts and techniques of statistics and probability that are widely used in data science and machine learning. You will learn how to describe and analyse data using descriptive statistics, distributions, and probability theory. You will also learn how to perform hypothesis testing, regressions, ANOVA, and machine learning algorithms to make predictions and inferences from data. You will gain hands-on experience with practical exercises and projects using Python and R. Learning Outcomes By the end of this course, you will be able to: Apply descriptive statistics, distributions, and probability theory to summarise and visualise data Perform hypothesis testing, regressions, ANOVA, and machine learning algorithms to make predictions and inferences from data Use Python and R to implement statistical and machine learning methods Interpret and communicate the results of your analysis using appropriate metrics and visualisations Solve real-world problems and scenarios using statistics and probability Why choose this Advanced Diploma in Statistics & Probability for Data Science & Machine Learning at QLS Level 7 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Statistics & Probability for Data Science & Machine Learning at QLS Level 7 course for? This course is for anyone who wants to learn the advanced concepts and techniques of statistics and probability for data science and machine learning. This course is suitable for: Data scientists, machine learning engineers, and analysts who want to enhance their skills and knowledge Students and researchers who want to learn the mathematical foundations of data science and machine learning Professionals and managers who want to understand and apply data-driven decision making Hobbyists and enthusiasts who want to explore and learn from data Anyone who loves statistics and probability and wants to challenge themselves Career path Data Scientist (£35,000 - £55,000) Machine Learning Engineer (£40,000 - £60,000) Statistician (£35,000 - £55,000) Data Analyst (£40,000 - £60,000) Business Intelligence Analyst (£45,000 - £65,000) Senior Data Analyst (£50,000 - £70,000) Prerequisites This Advanced Diploma in Statistics & Probability for Data Science & Machine Learning at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Statistics & Probability for Data Science & Machine Learning at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Section 01: Let's get started Welcome! 00:02:00 What will you learn in this course? 00:06:00 How can you get the most out of it? 00:06:00 Section 02: Descriptive statistics Intro 00:03:00 Mean 00:06:00 Median 00:05:00 Mode 00:04:00 Mean or Median? 00:08:00 Skewness 00:08:00 Practice: Skewness 00:01:00 Solution: Skewness 00:03:00 Range & IQR 00:10:00 Sample vs. Population 00:05:00 Variance & Standard deviation 00:11:00 Impact of Scaling & Shifting 00:19:00 Statistical moments 00:06:00 Section 03: Distributions What is a distribution? 00:10:00 Normal distribution 00:09:00 Z-Scores 00:13:00 Practice: Normal distribution 00:04:00 Solution: Normal distribution 00:07:00 Section 04: Probability theory Intro 00:01:00 Probability Basics 00:10:00 Calculating simple Probabilities 00:05:00 Practice: Simple Probabilities 00:01:00 Quick solution: Simple Probabilities 00:01:00 Detailed solution: Simple Probabilities 00:06:00 Rule of addition 00:13:00 Practice: Rule of addition 00:02:00 Quick solution: Rule of addition 00:01:00 Detailed solution: Rule of addition 00:07:00 Rule of multiplication 00:11:00 Practice: Rule of multiplication 00:01:00 Solution: Rule of multiplication 00:03:00 Bayes Theorem 00:10:00 Bayes Theorem - Practical example 00:07:00 Expected value 00:11:00 Practice: Expected value 00:01:00 Solution: Expected value 00:03:00 Law of Large Numbers 00:08:00 Central Limit Theorem - Theory 00:10:00 Central Limit Theorem - Intuition 00:08:00 Central Limit Theorem - Challenge 00:11:00 Central Limit Theorem - Exercise 00:02:00 Central Limit Theorem - Solution 00:14:00 Binomial distribution 00:16:00 Poisson distribution 00:17:00 Real life problems 00:15:00 Section 05: Hypothesis testing Intro 00:01:00 What is a hypothesis? 00:19:00 Significance level and p-value 00:06:00 Type I and Type II errors 00:05:00 Confidence intervals and margin of error 00:15:00 Excursion: Calculating sample size & power 00:11:00 Performing the hypothesis test 00:20:00 Practice: Hypothesis test 00:01:00 Solution: Hypothesis test 00:06:00 T-test and t-distribution 00:13:00 Proportion testing 00:10:00 Important p-z pairs 00:08:00 Section 06: Regressions Intro 00:02:00 Linear Regression 00:11:00 Correlation coefficient 00:10:00 Practice: Correlation 00:02:00 Solution: Correlation 00:08:00 Practice: Linear Regression 00:01:00 Solution: Linear Regression 00:07:00 Residual, MSE & MAE 00:08:00 Practice: MSE & MAE 00:01:00 Solution: MSE & MAE 00:03:00 Coefficient of determination 00:12:00 Root Mean Square Error 00:06:00 Practice: RMSE 00:01:00 Solution: RMSE 00:02:00 Section 07: Advanced regression & machine learning algorithms Multiple Linear Regression 00:16:00 Overfitting 00:05:00 Polynomial Regression 00:13:00 Logistic Regression 00:09:00 Decision Trees 00:21:00 Regression Trees 00:14:00 Random Forests 00:13:00 Dealing with missing data 00:10:00 Section 08: ANOVA (Analysis of Variance) ANOVA - Basics & Assumptions 00:06:00 One-way ANOVA 00:12:00 F-Distribution 00:10:00 Two-way ANOVA - Sum of Squares 00:16:00 Two-way ANOVA - F-ratio & conclusions 00:11:00 Section 09: Wrap up Wrap up 00:01:00 Assignment Assignment - Statistics & Probability for Data Science & Machine Learning 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Learn about Office Skills (Administration, Communication and Management) Diploma from industry experts and boost your professional skill. This Office Skills (Administration, Communication and Management) Diploma course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Office Skills (Administration, Communication and Management) Diploma. You'll also gain the skills of Office Skills (Administration, Communication and Management) Diploma to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Office Skills (Administration, Communication and Management) Diploma professionals and gain first-hand experience of Office Skills (Administration, Communication and Management) Diploma problem-solving. The Office Skills (Administration, Communication and Management) Diploma  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Office Skills (Administration, Communication and Management) Diploma, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Office Skills (Administration, Communication and Management) Diploma will provide you with the latest information and updates of Office Skills (Administration, Communication and Management) Diploma. It will keep you one step ahead of others and increase your chances of growth. Why buy this Office Skills (Administration, Communication and Management) Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Skills (Administration, Communication and Management) Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Skills (Administration, Communication and Management) Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Office Skills (Administration, Communication and Management) Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Skills (Administration, Communication and Management) Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 00:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00