690 Diploma in Education & Training (DET) courses

Overview This comprehensive course on Sewing Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sewing Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sewing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sewing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 15 sections • 15 lectures • 05:07:00 total length •Knowing Your Sewing Machine: 00:26:00 •Types of Sewing Machine: 00:22:00 •Sewing Supplies and Products: 00:34:00 •Threads: 00:27:00 •Fabric Basics and Common Stitches: 00:20:00 •Working with Patterns: 00:22:00 •Cutting, Marking and Getting Ready to Sew: 00:20:00 •Sewing a Seam: 00:22:00 •Hand Stitches: 00:25:00 •Hems: 00:23:00 •Sewing Machine Maintenance: 00:25:00 •T-Shirts: 00:23:00 •Baby Blankets: 00:18:00 •Assignment - Sewing Diploma: 00:00:00 •Order Your Certificate: 00:00:00

Overview Become an expert in the maintenance of water and heating systems and learn how to be a professional in a thriving industry. This comprehensive course will swiftly train you to become a Domestic Plumbing specialist and could help you start a lucrative new career. The Domestic Plumbing and Repair Training Diploma course is designed to make you fully proficient with the installation and upkeep of all major water supplies to a home or building. Alongside the fundamental training designed to transform you into an approved Plumber, you will gain comprehensive knowledge about the components, tools, systems, and fixtures you will use. UK laws and regulations are also covered. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Domestic Plumbing and Repair Training Diploma. It is available to all students, of all academic backgrounds. Requirements Our Domestic Plumbing and Repair Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 03:00:00 total length •Module 01: Basic Components of Plumbing: 00:15:00 •Module 02: Principles of Effective Plumbing Systems: 00:15:00 •Module 03: The Plumbing Tools: 00:15:00 •Module 04: The Plumbing Process: 00:15:00 •Module 05: Central Heating Systems: 00:15:00 •Module 06: Domestic Cold Water System: 00:15:00 •Module 07: Domestic Hot Water System - Part 1: 00:15:00 •Module 08: Domestic Hot Water System - Part 2: 00:15:00 •Module 09: The Sanitation System and Repairs: 00:15:00 •Module 10: Domestic Rainwater System Installation: 00:15:00 •Module 11: Plumbing Projects: Case Study: 00:15:00 •Module 12: UK Standards for Plumbing: 00:15:00

Overview Develop essential professional skills with the Domestic Plumbing and Heating Installer Complete Diploma course. This Domestic Plumbing and Heating Installer Complete Diploma course includes easy to digest, in-depth modules providing learners with thorough, proficient knowledge. It delivers essential domestic heating and plumbing training which will benefit you personally and professionally. Upon completing the course, you can save money by carrying out plumbing and heater installation by yourself, and will have the necessary skills to kickstart your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Domestic Plumbing and Heating Installer Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Domestic Plumbing and Heating Installer Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:00:00 total length •Module 01: Basic Components of Plumbing: 00:15:00 •Module 02: Principles of Effective Plumbing Systems: 00:15:00 •Module 03: The Plumbing Tools: 00:15:00 •Module 04: The Plumbing Process: 00:15:00 •Module 05: Central Heating Systems: 00:15:00 •Module 06: Domestic Cold Water System: 00:15:00 •Module 07: Domestic Hot Water System - Part 1: 00:15:00 •Module 08: Domestic Hot Water System - Part 2: 00:15:00 •Module 09: The Sanitation System and Repairs: 00:15:00 •Module 10: Domestic Rainwater System Installation: 00:15:00 •Module 11: Plumbing Projects: Case Study: 00:15:00 •Module 12: UK Standards for Plumbing: 00:15:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 56 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dialectical behaviour therapy Understand the core competencies and principles of dialectical behaviour therapy Explore the various areas of dialectical behaviour therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dialectical behaviour therapist Dialectical Behaviour Therapy Training Course Online Master the skills you need to propel your career forward in dialectical behaviour therapy. This course will equip you with the essential knowledge and skillset that will make you a confident dialectical behaviour therapist and take your career to the next level. This comprehensive dialectical behaviour therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this dialectical behaviour therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective dialectical behaviour therapy practice and equip you with the essential skills, confidence and competence to assist you in the dialectical behaviour therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dialectical behaviour therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dialectical behaviour therapist or for people who are aspiring to specialise in dialectical behaviour therapy. Enrol in this dialectical behaviour therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive dialectical behaviour therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dialectical behaviour therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This dialectical behaviour therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This dialectical behaviour therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This dialectical behaviour therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction About the Instructor 00:01:00 About the Course 00:06:00 What is Counselling & Psychotherapy Definition of Counselling 00:07:00 Counselling & Psychotherapy 00:06:00 Approaches in Counselling & Psychotherapy 00:12:00 About Dialectical Behaviour Therapy (DBT) What is DBT? 00:05:00 What is 'dialectical'? 00:06:00 History & Philosophy of DBT 00:05:00 DBT Strategies & 'Life Skills' What is 'Mindfulness' 00:08:00 What is 'Distress Tolerance' 00:09:00 What is 'Emotion regulation' 00:10:00 What is 'Interpersonal Effectiveness' 00:05:00 Treatment by DBT Multistage approach of DBT 00:05:00 The Stages of Treatment in DBT 00:11:00 Prioritising Treatments Targets 00:05:00 How to set up 'learning environment' for the client 00:07:00 How to conduct 'Behavioural Analysis' 00:10:00 DBT for Psychological Disorders Uses of DBT 00:02:00 DBT in the treatment of Borderline Personality Disorder 00:07:00 DBT in the treatment of Depression 00:09:00 DBT for treatment of Anxiety & OCD 00:08:00 DBT for treatment of 'Eating Disorders' 00:08:00 Effectiveness of DBT How effective is DBT? 00:07:00 Criticism and Limitations of DBT 00:04:00 Thank You and Good Bye! 00:03:00 Assessment Assessment - Dialectical Behaviour Therapy 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Overview Learn how to bless mess and become an expert in housekeeping by joining the instructive Housekeeping Training Complete Diploma course. The diploma course offers all-inclusive knowledge on housekeeping with easy-to-understand study materials to get you an in-depth overview of this profession and its responsibilities. Our expert instructors will also train you on using various products and tools for effective housekeeping. On successful completion, you will have all the necessary skills to become a proficient housekeeper and foster your career opportunities in the relevant job market. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Housekeeping Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Housekeeping Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 14 lectures • 06:40:00 total length •Introduction to Housekeeping: 00:30:00 •Housekeeping Principles: 00:15:00 •Understanding Staff Duties: 00:45:00 •Cleaning: 00:30:00 •Inventory Control: 00:45:00 •Planning & Organising the Housekeeping Department: 00:30:00 •Understanding Budgeting: 00:30:00 •Carpet Maintenance: 00:45:00 •Staffing: 00:45:00 •Standard Operational Procedures in Hotel Housekeeping: 00:15:00 •Laundry Operation in Hotel: 00:15:00 •Health and Safety: 00:15:00 •Mock Exam - Housekeeping Training Complete Diploma: 00:20:00 •Final Exam - Housekeeping Training Complete Diploma: 00:20:00

Overview Raise awareness about Dementia and learn how to support and treat those individuals that have the condition. This Dementia Training course has been designed to teach anyone about the impact of Dementia, and what is needed to cope with it. The course has been written with help from industry experts and explains why Dementia cases are rising. It will provide you with all the necessary abilities and knowledge needed to successfully care for a Dementia patient and the changes that you can expect to see in them. The training also extends to communication techniques and appropriate medication usage. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Dementia Training. It is available to all students, of all academic backgrounds. Requirements Our Dementia Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 01:25:00 total length •Module 01: Introduction to Dementia: 00:10:00 •Module 02: Status of Dementia: 00:10:00 •Module 03: Attitudes Toward Dementia: 00:15:00 •Module 04: Awareness and Prevention of Dementia: 00:10:00 •Module 05: Law, Ethics and Safeguard Regarding Dementia: 00:10:00 •Module 06: Strategies for Caring: 00:10:00 •Module 07:The Cost of Dementia: 00:05:00 •Module 08: Drug for Dementia: 00:10:00 •Module 09: Living with Dementia: 00:05:00 •Assignment - Diploma in Dementia Care and Awareness: 00:00:00

Unlock the secrets to effective dog training with our Dog Behaviour Diploma. Learn advanced techniques in dog communication, manage aggression, and address common behavioral issues to become a confident dog trainer.

Highlights of the Course Course Type: Online Learning Duration: 120 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about TEFL / TESOL Understand the core competencies and principles of TEFL / TESOL Explore the various areas of TEFL / TESOL Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert TEFL / TESOL trainer TEFL (TESOL) Course Master the skills you need to propel your career forward in TEFL / TESOL. This course will equip you with the essential knowledge and skillset that will make you a confident TEFL / TESOL trainer and take your career to the next level. This comprehensive TEFL (TESOL) course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this TEFL (TESOL) course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective TEFL / TESOL practice and equip you with the essential skills, confidence and competence to assist you in the TEFL /TESOL industry. You'll gain a solid understanding of the core competencies required to drive a successful career in TEFL / TESOL. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for TEFL / TESOL trainer or for people who are aspiring to specialise in TEFL / TESOL. Enrol in this TEFL (TESOL) course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive TEFL (TESOL) course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this TEFL / TESOL can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This TEFL (TESOL) course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This TEFL (TESOL) course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This TEFL (TESOL) course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: TEFL Principles Module 01: TEFL Principles 00:12:00 Module 02: TEFL Methodology Module 02: TEFL Methodology 00:27:00 Module 03: Teaching a Language Module 03: Teaching A Language 00:33:00 Module 04: Teaching Vocabulary and Grammar Module 04: Teaching Vocabulary And Grammar 00:37:00 Module 05: Grammar and Tenses Module 05: Grammar And Tenses 02:07:00 Module 06: Teaching Receptive Skills Module 06: Teaching Receptive Skills 00:28:00 Module 07: Classroom Management Module 07: Classroom Management 00:32:00 Module 08: Teaching Tools Module 08: Teaching Tools 00:33:00 Module 09: Correcting Students Module 09: Correcting Students 00:22:00 Module 10: Lesson Planning Module 10: Lesson Planning 00:23:00 Assessment Assessment - TEFL (TESOL) Course 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Autism: Autism Course Online This Autism: Autism Course allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This Autism: Autism Course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! Enroll in our Autism: Autism Course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Main Course: Level 3 Certificate in Understanding Autism Other Courses of Autism: Autism Course Course 01: Speech & Language Therapy Course 02: Level 4 Early Years Course Course 03: ADHD Awareness Course [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Understanding Autism Course Module 01: Autism in Context Module 02: Positive Behavioral Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism Course After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism Course After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Anyone who is already working in this sector. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00