679 Diploma in Education & Training (DET) courses delivered On Demand

Follow your dreams by enrolling on the ADHD Awareness and Parent Training course today and develop the experience, skills and knowledge you need to enhance your expert development. ADHD Awareness and Parent Training will help you arm yourself with the qualities you need to work towards your dream job. Study the ADHD Awareness and Parent Training training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The ADHD Awareness and Parent Training course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This ADHD Awareness and Parent Training course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the ADHD Awareness and Parent Training course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the ADHD Awareness and Parent Training course, to ensure you are supported every step of the way. Get a digital certificate as proof of your ADHD Awareness and Parent Training course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the ADHD Awareness and Parent Training course. The ADHD Awareness and Parent Training course is designed by industry experts and is tailored to help you learn new skills with ease.  The ADHD Awareness and Parent Training is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the ADHD Awareness and Parent Training when it suits you. Access the ADHD Awareness and Parent Training course modules from any internet-enabled device, including computers, tablets, and smartphones. The ADHD Awareness and Parent Training course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the ADHD Awareness and Parent Training now and start learning instantly! What You Get Out Of Studying ADHD Awareness and Parent Training With Janets: Receive a digital Certificate upon successful completion of the ADHD Awareness and Parent Training course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The ADHD Awareness and Parent Training training course is delivered through Janets' online learning platform. Access the ADHD Awareness and Parent Training content from any internet-enabled device whenever or wherever you want to. The ADHD Awareness and Parent Training course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The ADHD Awareness and Parent Training is ideal for those who already work in this sector or are an aspiring experts . This ADHD Awareness and Parent Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The ADHD Awareness and Parent Training is open to all students and has no formal entry requirements. To study the ADHD Awareness and Parent Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The ADHD Awareness and Parent Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the ADHD Awareness and Parent Training and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content ADHD Awareness and Parent Training Module 1: Introduction to ADHD Introduction to ADHD 00:12:00 Module 2: ADHD in Young and Adults ADHD in Young and Adults 00:18:00 Module 3. ADHD in Family Settings ADHD in Family Settings 00:11:00 Module 4. ADHD in Educational Settings and Parent Training ADHD in Educational Settings and Parent Training 00:18:00 Module 5. ADHD and Attention Difficulties ADHD and Learning Difficulties 00:14:00 Module 6. Cognitive Approaches in ADHD Cognitive Approaches in ADHD 00:15:00 Module 7: The Organisation of Care for ADHD The Organisation of Care for ADHD 00:20:00 Assignment Assignment - ADHD Awareness And Parent Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Homesteading Gardening Diploma course today and develop the experience, skills and knowledge you need to enhance your professional development. Homesteading Gardening Diploma will help you arm yourself with the qualities you need to work towards your dream job. Study the Homesteading Gardening Diploma training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Homesteading Gardening Diploma course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Homesteading Gardening Diploma course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Homesteading Gardening Diploma course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Homesteading Gardening Diploma course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Homesteading Gardening Diploma course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Homesteading Gardening Diploma course. The Homesteading Gardening Diploma course is designed by industry experts and is tailored to help you learn new skills with ease. The Homesteading Gardening Diploma is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Homesteading Gardening Diploma when it suits you. Access the Homesteading Gardening Diploma course modules from any internet-enabled device, including computers, tablets, and smartphones. The Homesteading Gardening Diploma course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Homesteading Gardening Diploma now and start learning instantly! What You Get Out Of Studying Homesteading Gardening Diploma With Janets Free PDF certificate upon successful completion of the Homesteading Gardening Diploma Full one-year access to Homesteading Gardening Diploma Course materials Instant assessment results with the Homesteading Gardening Diploma No hidden fees with the Homesteading Gardening Diploma Full tutor support available from Monday to Friday with the Homesteading Gardening Diploma Study the Homesteading Gardening Diploma at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Homesteading Gardening Diploma Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Homesteading Gardening Diploma Study the Homesteading Gardening Diploma in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Homesteading Gardening Diploma Description  The Homesteading Gardening Diploma training course is delivered through Janets' online learning platform. Access the Homesteading Gardening Diploma content from any internet-enabled device whenever or wherever you want to. The Homesteading Gardening Diploma course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Homesteading Gardening Diploma course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Homesteading Gardening Diploma course. After successfully passing the Homesteading Gardening Diploma course exam, you will be able to apply for a CPD-accredited certificate as proof of your Homesteading Gardening Diploma qualification. Certification All students who successfully complete the Homesteading Gardening Diploma course can instantly download their digital certificate. You can also purchase a hard copy of the Homesteading Gardening Diploma course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Homesteading Gardening Diploma is ideal for those who already work in this sector or are an aspiring professional. This Homesteading Gardening Diploma course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Homesteading Gardening Diploma is open to all students and has no formal entry requirements. To study the Homesteading Gardening Diploma course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Homesteading Gardening Diploma is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Homesteading Gardening Diploma and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Homesteading Gardening Diploma Understanding Homesteading 00:27:00 Homestead Gardening 00:31:00 Garden Planning Getting Started 00:40:00 Gardening 00:35:00 Planting Foods 00:33:00 KeepingAnimals- Part1 00:31:00 Keeping Animals- Part2 00:40:00 Homestead Food Making and Preservation 00:24:00 Homestead Crafts 00:18:00 Homestead Activities 00:39:00 Energy 00:23:00 Mock Exam Mock Exam - Homesteading Gardening Diploma 00:20:00 Final Exam Final Exam - Homesteading Gardening Diploma 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Child attachment is related to feelings of insecurity in children, where children their parent or primary caregiver as a safe base to explore. In the Child Attachment certificate, you will learn the key theories and main contributors in this field, deepening your understanding of the causes and development of child attachment. This online child attachment training course is ideal for parents and those who work with children. It is the perfect stepping stone for aspiring experts pursuing a career in child psychology who want to learn about the history and evolution of child attachment theory, including the different schools of thought. Gain the practical skills and knowledge to effectively deal with attachment issues in children, and learn about the influences of child attachment to overcome any challenges in this area effectively. Learning outcomes Deepen your understanding of child attachment and its key theories Learn about the internal working models that are applied in this field Understand the main contributors to this field and their schools of thought Gain the skills and practical knowledge to deal with issues of attachment effectively Learn about the concept of vulnerability in regard to child attachment Develop your knowledge of the ethical considerations of child attachment Gain an in-depth understanding of the key influences of child attachment Learn how child attachment stabilises in later childhood Description  The Child Attachment Diploma training course is delivered through Janets' online learning platform. Access the Child Attachment Diploma content from any internet-enabled device whenever or wherever you want to. The Child Attachment Diploma course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this Course for This course is ideal for parents, primary caregivers, and those who work with children. It is suitable for those looking to start a career in child psychology and wish to learn more about the different theories of attachment. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Requirements The Child Attachment Diploma is open to all students and has no formal entry requirements. To study the Child Attachment Diploma course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path On successful completion of this course, learners will have the practical and theoretical knowledge to understand the many different theories associated with child attachment. It will equip learners with the skills to explore the following related professions: Childminder/Nanny EYFS Teacher Child Psychologist Child Counsellor Course Content Module 01: Introduction to Child Attachment Introduction to Child Attachment 00:21:00 Module 02: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 03: Fundamentals of Attachment Theory Fundamentals of Attachment Theory 00:21:00 Module 04: Assessments of Attachment Assessments of Attachment 00:16:00 Module 05: Attachment Disorder Attachment Disorder 00:17:00 Module 06: Attachment-Focused Parenting Attachment-Focused Parenting 00:22:00 Module 07: Emotions and Mind-Mindedness Emotions and Mind-Mindedness 00:13:00 Module 08: Interventions, Treatment and Support Interventions, Treatment and Support 00:15:00 Assignment Assignment - Child Attachment Diploma 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview The Advanced Diploma in Microsoft Excel is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain certificates after completing the course. Enrol now for a limited-time discounted price. Like all the courses of The Teachers Training, this Advanced Diploma in Microsoft Excel is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily. We don't just provide courses at The Teachers Training; we provide a rich learning experience. After purchasing a course from The Teachers Training, you get complete lifetime access with tutor support.  Our expert instructors are always available to answer all your questions and make your learning experience exquisite. After completing the Advanced Diploma in Microsoft Excel, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV. What You Will Learn Get to know about relevant job opportunities. Format data labels, create excel values and build basic formulas in excel. Learn all the functions like SUM(), MIN(), MAX() etc Be able to insert images and shapes and customise icons Change layout views, convert spreadsheets into PDFs and print specific ranges of cells Learn how to group and filter pivot table data Skills You Will Gain Keyboard shortcuts Conditional formatting Flash Fill Filters/ AutoFilter Fast Track your Excel skills Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Assessment To successfully complete the course you must have to attend the MCQ assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Criminology & Profiling Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Criminology & Profiling Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 06 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Criminology and Profiling Introduction to Criminology and Profiling 00:23:00 Module 02: Classification of Crime Classification of Crime 00:18:00 Module 03: Violent Crimes Violent Crimes 00:29:00 Module 04: The Crime Scene The Crime Scene 00:30:00 Module 05: Dealing with Crime Dealing with Crime 00:41:00 Module 06: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 07: Forensic Science Forensic Science 00:35:00 Module 08: Phases of Profiling Phases of Profiling 00:33:00 Module 09: Criminal Profiling: Science, Logic and Metacognition Criminal Profiling: Science, Logic and Metacognition 00:28:00 Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:22:00 Module 11: Victimology Victimology 00:25:00 Module 12: The Criminal Justice System in England and Wales The Criminal Justice System in England and Wales 00:19:00

Are you aware of the importance of communication etiques? Do you know that there specially made etiquette for customer telephone service? If you are curious and want to know how to improve yourself to be able to communicate well, then this course will help you with that! Description: When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person's phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Customer Service: Telephone Etiquette is a useful qualification to possess, and would be beneficial for the following careers: Call Centre Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Diploma in Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Follow your dreams by enrolling on the Diploma in Principles of Management and Leadership course today and develop the experience, skills and knowledge you need to enhance your professional development. Diploma in Principles of Management and Leadership will help you arm yourself with the qualities you need to work towards your dream job. Study the Diploma in Principles of Management and Leadership training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Diploma in Principles of Management and Leadership course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Diploma in Principles of Management and Leadership course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Diploma in Principles of Management and Leadership course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Diploma in Principles of Management and Leadership course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Diploma in Principles of Management and Leadership course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Diploma in Principles of Management and Leadership course. The Diploma in Principles of Management and Leadership course is designed by industry experts and is tailored to help you learn new skills with ease. The Diploma in Principles of Management and Leadership is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Diploma in Principles of Management and Leadership when it suits you. Access the Diploma in Principles of Management and Leadership course modules from any internet-enabled device, including computers, tablets, and smartphones. The Diploma in Principles of Management and Leadership course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Diploma in Principles of Management and Leadership now and start learning instantly! What You Get Out Of Studying Diploma in Principles of Management and Leadership With Janets: Receive a digital Certificate upon successful completion of the Diploma in Principles of Management and Leadership course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description:  The Diploma in Principles of Management and Leadership training course is delivered through Janets' online learning platform. Access the Diploma in Principles of Management and Leadership content from any internet-enabled device whenever or wherever you want to. The Diploma in Principles of Management and Leadership course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certification All students who successfully complete the Diploma in Principles of Management and Leadership course can instantly download their digital certificate. You can also purchase a hard copy of the Diploma in Principles of Management and Leadership course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Diploma in Principles of Management and Leadership is ideal for those who already work in this sector or are an aspiring professional. This Diploma in Principles of Management and Leadership course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Diploma in Principles of Management and Leadership is open to all students and has no formal entry requirements. To study the Diploma in Principles of Management and Leadership course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Diploma in Principles of Management and Leadership is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Diploma in Principles of Management and Leadership and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Leadership and Organisational Management - Updated Version Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Mock Exam Mock Exam- Leadership and Organisational Management 00:20:00 Final Exam Final Exam- Leadership and Organisational Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this