Ready to uplevel the digital structures in your organization and protect your legacy by ensuring you continue to grow? All areas in the functionality of an organization need to be considered when participating in digital transformation, but there are four important areas that you can begin with that will help you find other opportunities. This video outlines each and gives ideas for how to get started. Length: 4:21 Learning Objectives Explore opportunities for enhancing productivity and fostering creativity through the integration of digital tools.;Identify potential barriers to effective communication within your organization and explore how digital systems can address these challenges to facilitate seamless communication.;Examine how collaborative digital applications and platforms enable teams to work together efficiently and unleash their creative potential.;Investigate how digital technology can revolutionize marketing efforts and recognize the impact of digital marketing on business growth.
Is your team ready for a technology upgrade? When we talk about digital transformation or technology upgrades, we usually think about changes in corporate processes, the development of a new business model, or streamlining. However, we don't usually think about how the workforce will respond. It is important that a team is supportive of an organization's digital transformation as it often means learning new ways of doing things. This microlearning video will outline ways to communicate with your teams about the benefits of new ways of doing things. This video is great for managers, IT leaders, and human resource departments. Length: 3:06 This video is great for managers, IT leaders, and human resource departments. Length: 3:06 Learning Objectives Comprehend how the introduction of digital technologies can trigger cultural shifts within an organization, including the division between digital enthusiasts and those resistant to change.;Recognize the positive outcomes that result from fostering a digital corporate culture, including enhanced collaboration, increased autonomy, innovation, and a workforce aligned with technology trends.;Highlight the significance of leadership in setting a corporate vision that promotes digitalization and cultural change, emphasizing the need for a united digital platform to achieve long-term success.
The Role of an Agile PM within a Digital Transformation Program Historically, we have associated project managers with traditional delivery efforts, so is the term 'Agile Project Manager' an oxymoron? Do we need Agile PMs within our organization? If yes, what does an Agile Project Manager do within a digital transformation initiative? Agile is no longer a development framework or methodology used solely by software teams; ever since the pandemic, more organizations are using Agile principles in their digital transformation efforts. How an Agile PM becomes critical to align team members to deliver on digital transformation goals Ways an Agile PM demonstrates servant leadership to build a self-organized and self-sufficient delivery team Mental model differences to embrace agility in the project manager role Success traits needed to serve as an effective Agile project manager
Big data is transforming industries big and small, but do you know what it is? Big Data refers to the huge amount of information available that can be analyzed by computers in order to identify patterns and get meaning that might be too complex for traditional methods. In this course, you'll learn what this means for businesses and how Big Data is already transforming different industries. Our digital transformation series continues with a micro-learning video designed to help strengthen employees' digital competence and understanding of 'big data.' Because big data is a resource that so many organizations use, it is important that team members know how what it is and how it may benefit their role or the organization as a whole. Length: 3:01 Learning Objectives Analyze the fundamental concept of Big Data, discerning its role as a computational tool for extracting meaningful patterns and insights from vast and rapidly evolving datasets that may be impractical to analyze through traditional methods.;Evaluate the profound impact of Big Data on business strategies, recognizing its potential to transform organizations by harnessing the power of accurate, real-time information for predictive analytics.;Explore how Big Data extends beyond internal operations to incorporate external world information and enhance decision-making processes in various industries.;Gain insights into how organizations can leverage Big Data to gain a competitive advantage while respecting privacy and ethical standards.
To stay relevant, organizations must be able to adapt to the digital and technological progress taking place around them. And it is also important to consider the ways that doing so will creating ongoing change in their day-to-day operations. The shockwaves created by digital transformations will be felt by executives, employees, business partners, customers, clients, and potentially the public at large. To better understand what changes you may face, this video outlines five of these changes. This micro-learning course is great for managers and stakeholders. Length: 4:50 Learning Objectives Recognize the internal dynamics that arise when an organization undergoes a digital transformation, detecting the factors that contribute to resistance and hesitancy in adopting digital workflows while identifying strategies for promoting open communication and effective training to ease this transition.;Demonstrate an understanding of the elevated significance of cybersecurity in the context of digitalization. Comprehend the vulnerabilities associated with being digitally connected and develop an awareness of the policies and procedures required to maintain information security within the organization.;Explore how digital skills have become integral to various roles across industries and understand the growing importance of technological proficiency alongside traditional qualifications.
Digital Mindset in Financial Organizations: On-Demand This seminar presents the challenges, benefits, and pitfalls of digital transformation forfend tech companies, wealth management, and relationship management. We will also take a quick look into the future that digital transformation can bring to financial organizations. What You Will Learn At the end of this program, you will be able to: Understand the impact that digital is making on the economy and on customer expectations in the financial services marketplace Assess the nature and drivers of the digital transformation Understand digital change and definition of transformation and the challenge of digitalization on new banking business models, bundling and unbundling services, and disruptive financial technologies Evaluate digital transformation successes and failures in the financial services world Understand how digitalization affects high net worth clients, their access, loyalty, and use of digitalization in their banking and investments Develop an awareness of technology change and trends in banking and financial technology to meet the challenges of customer service and financial technology in the future Getting Started Foundation Concepts: Digital Transformation What is "New" about Digitalization? Driving Forces Digital Transformation Successes Digital Transformation and the High-Value Client Digital Wealth Management Omnichannel Concept Pathway to Digital Wealth Data Transformation Digital Technologies and Relationship Management Relationship Management The Evolution of Touch Points The human factor in Digital Transformations Financial Technology Trends Big Data and Analytics Other Major Trends Preview of Coming Attractions
Duration 1.75 Days 10.5 CPD hours This course is intended for The course is aimed at experienced project managers, business management and specialists in both private and public companies. A good understanding of the basic mechanisms in organisations and markets is required. Overview Knowledge of the 4 dimensions needed for efficient business transformation and digital transformation: Platform, Planning, People and Processes Be able to look at your own organisation in an outside-in perspective Insight into the journey from a precise project scope to the project's components of work packages and to the following organisational implementation Ability to define precise digital service processes Understanding of business and organisational dynamics Tools to break down a defined business algorithm to specific specifications for an IT project Transformation Framework integrates well known management theory with common project management methods. Provides access to a unique and coherent toolbox and IT workbench, which includes the ability to transform digital strategies. The Structure Of 4Dimensions Framework The Digital Ecosystem Organisational setup Structure of the Business Platform Understanding of the course goal The 4D Framework Platform Dimension Plan Dimension People Dimension Working with the framework Views Approaches Wrap up of the day How To Work With 4Dimensions Framework Wrap up of day 1 Toolbox Change sheets Agile Transformation Plan Case work How to use the transformation tool 4dimensions.info How to succeed with the transformation Transformation roles How to get started
Duration 3 Days 18 CPD hours This course is intended for This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery. Overview By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher. Prerequisites Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. 1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimise and Automate 2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION Digital Technology Digital Business Digital Organisation Digitisation Digital Transformation Business Strategy and Business Models Digital and IT Strategy Products Services Relationship Between Digital, IT Strategy and Components of ITIL SVS. 3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN Environmental Analysis External Analysis: PESTLE Internal Analysis: Four Dimensions of Service Management 4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy Organisation?s Position in a Particular Market or Industry Digital Positioning Tool to Determine Appropriate Position for a Digital Organization 5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION Ecosystem Industry/Market Organisational Influenced factors Achieving Customer/Market Relevance Achieving Operational Excellence Internal and External Focus Balanced Approach 6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE How to Apply Approaches to Achieve Customer/Market Relevance Customer Journeys Omnichannel Delivery and Support Context-Sensitive Delivery and Support Customer Analytics Customer Feedback and 360ø Approaches How to Achieve Operational Excellence in the Four Dimensions of Service Management Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following Financial Policies Portfolio Optimization Funding Projects, Products and Services Balancing Cost of Innovation and Operation Charging Models Assess Strategic Approaches for Digital Organizations 7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY Concept of Risk Management in the Context of a Digital Organisation Context of Digital and IT Strategy Identify Risk Assess Risk Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk Explain the Concept of Innovation, Including its Key Elements and Techniques Apply Techniques to Develop and Maintain a Culture of Innovation 8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites How to Define and Communicate a Vision and a Strategy How to Use Business Cases to Advocate for a Digital and IT Strategy 9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY How to Define Operating Models for Digital Organisations Major Skills Required of Leaders in Digital Organisation Apply Approaches to Strategy Coordination and Implementation: Large-Scale Transformation Incremental Transformation Mergers and Acquisitions Individual Changes Approaches to POMs (Parallel Operating Models) How to Assess Success of a Digital and IT Strategy Typical Activities of a Digital Transformation Programme
Leading a Learning and Digital Transformation Project With the rising complexity of the world characterized by its uncertainty, learning at the speed of business is more important than ever. Learning & Development corporate universities are strongly challenged in the way they are designing and deploying learning solutions - they have to imagine a new value proposition to transform themselves as business partners. Learn how Jean-Roch Houllier has managed L&D strategic projects for transforming, digitalizing and proposing a strong value-added & international learning offer. General context: Learning stakes, trends & ambition for the corporate university Building the project 'baseline': Vision, strategy & project pillars Delivering the project: Key achievements and lessons learned; special focus on the digital learning onboarding project Driving change: Change management at the heart of the project & emergence of new competencies for L&D
ITIL® 4 Leader: Digital and IT Strategy: In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment