This practitioner-level 4 award encourages individuals in IT and technical roles to explore the many teams, ideas, and functions within an organisation and maximise their contribution. You will achieve this by learning the key concepts and considering behaviour and response in different scenarios.
This award introduces the critical concepts associated with AI and explores its relationship with the systems and processes that make up the digital ecosystem. It explores how AI can empower organisations to utilise Big Data through the use of Business Analysis and Machine Learning, and encourages candidates to consider a future vision of the world that is powered by AI.
The course is relevant to anyone requiring an understanding of the use of Agile or looking to adopt it. This includes, but is not limited to, organisational leaders and managers, marketing executives and managers, and/or all professionals working in an Agile environment, including software sesters, developers, business analysts, UX designers, project management office (PMO), project support and project coordinators.
Duration 2 Days 12 CPD hours This course is intended for People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services: Leadership and CXO, especially CIO, CTO, CPO, and CVO Transformation and evolution leads and change agents Value stream architects, managers, engineers Scrum Masters, agile and DevOps coaches and facilitators Portfolio, product and project managers, and owners Business analysts Architects, developers, and engineers Release and environment managers IT Ops, service and support desk workers Customer experience and success professionals Overview After completing this course, students will be able to: Describe the origins of value stream management and key concepts such as flow, value, and delivery Describe what value stream management is, why it's needed and the business benefits of its practice Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management Identify and describe value streams, where they start and end, and how they interconnect Identify value stream roles and responsibilities Express value streams visually using mapping techniques, define current and target states and hypothesis backlog Write value stream flow and realization optimization hypotheses and experiments Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams Understand flow metrics and how to access the data to support data-driven conversations and decisions Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs) Architect a DevOps toolchain alongside a value stream and data connection points Design a continuous inspection and adaptation approach for organizational evolution The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance. History and Evolution of Value Stream Management and its Application Value stream management?s origins Definitions of value stream management Flow Lean and systems thinking and practices Agile, DevOps and other frameworks Research and analysis Identifying Value Streams What is a value stream? Identifying value streams Choosing a value stream Digital value streams Value stream thinking Mapping Value Streams Types of maps Value stream mapping The fuzzy front end Artifacts 10 steps to value stream mapping Mapping and management VSM investment case Limitations of value stream mapping Connecting DevOps Toolchains CICD and the DevOps toolchain Value stream management processes Value stream management platforms DevOps tool categories Building an end-to-end DevOps toolchain Common data model and tools integrations Value Stream Metrics The duality of VSM Downtime in technology Lean, DORA and Flow metrics Definition of Done Value metrics Benefits hypotheses Value streams as profit centers KPIs and OKRs Inspecting the Value Stream 3 Pillars of Empiricism Organizational performance Visibility When to inspect Data and discovery Insights and trends Organizing as Value Streams Value stream alignment Team types and topologies Project to product Hierarchy to autonomy Target Operating Model Value stream people Value stream roles Value stream funding Evolving Value Streams Why now? Transitions VSM capability matrix VSM culture iceberg Learning Making local discoveries global improvements Managing value stream interdependencies
ITIL® 4 Foundation: Virtual In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle
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Course Overview The DeepSeek Masterclass: A Complete DeepSeek Zero to Hero! is designed to provide learners with a comprehensive understanding of DeepSeek AI from the ground up. Whether you are new to artificial intelligence or seeking to deepen your expertise, this course offers a structured journey through DeepSeek's functionalities and real-world applications. Learners will discover how to navigate DeepSeek for software development, business innovation, and educational advancement. Through this masterclass, individuals will build a strong theoretical foundation, explore diverse use cases, and emerge with the confidence to implement DeepSeek-driven strategies in a range of professional environments. By the end of the programme, learners will have developed the knowledge and insights necessary to use DeepSeek as a transformative tool across multiple disciplines. Course Description This in-depth course covers a wide range of essential topics, including the foundations of artificial intelligence, DeepSeek system setup, and its applications across various sectors such as business, education, and software development. Learners will explore how DeepSeek can be leveraged to create smart solutions for students, empower business professionals, and support teaching practices. The masterclass delivers an immersive learning experience that blends conceptual knowledge with strategic application insights. Participants will build expertise in utilising DeepSeek to enhance efficiency, support innovation, and foster professional growth. Whether learners are looking to enter the AI space or to future-proof their careers, this course equips them with the essential skills and understanding to confidently engage with DeepSeek technologies in a competitive landscape. Course Modules Module 01: Getting Started Module 02: Foundations of Artificial Intelligence (AI) Module 03: Setting up DeepSeek AI for Beginners Module 04: DeepSeek for Software Developers Module 05: DeepSeek for Business Professionals Module 06: DeepSeek Smart Solutions for Students Module 07: The Power of DeepSeek Module 08: DeepSeek for Teaching Professionals (See full curriculum) Who is this course for? Individuals seeking to master DeepSeek AI from basic to advanced levels. Professionals aiming to integrate DeepSeek solutions into their organisations. Beginners with an interest in artificial intelligence, software development, or educational technology. Educators and trainers wishing to incorporate AI-based strategies into teaching. Career Path AI Solutions Specialist Software Developer (AI Focus) Business Innovation Consultant Educational Technology Specialist Data Analysis Support Roles AI Application Support Officer Digital Transformation Assistant
Course Overview The DeepSeek Masterclass: A Complete DeepSeek Zero to Hero! provides a comprehensive exploration of the DeepSeek AI ecosystem, designed to guide learners from fundamental understanding to advanced applications. This course equips individuals with the knowledge to navigate the capabilities of DeepSeek across various domains such as software development, business analysis, and education. Whether you're looking to stay current in a rapidly evolving technological landscape or explore how AI transforms diverse sectors, this course offers a structured pathway. By the end of the programme, learners will be able to understand DeepSeek’s architecture, apply its tools across multiple contexts, and critically evaluate its potential within both technical and professional settings. Course Description This course delves into the foundational principles and progressive applications of DeepSeek, starting from basic concepts in artificial intelligence through to its tailored use in education, business, and software environments. Learners will explore how to configure and interpret DeepSeek outputs, understand the structure of AI decision-making, and evaluate its integration across various workflows. Key modules address the needs of developers, educators, students, and professionals seeking efficient AI-driven solutions. Throughout the course, learners will be introduced to scenario-based uses of DeepSeek, helping them build a contextual understanding of its functions. The curriculum is designed to support strategic thinking, digital literacy, and informed adoption of AI tools in both academic and professional environments. Course Modules Module 01: Getting Started Module 02: Foundations of Artificial Intelligence (AI) Module 03: Setting up DeepSeek AI for Beginners Module 04: DeepSeek for Software Developers Module 05: DeepSeek for Business Professionals Module 06: DeepSeek Smart Solutions for Students Module 07: The Power of DeepSeek Module 08: DeepSeek for Teaching Professionals (See full curriculum) Who is this course for? Individuals seeking to build an informed understanding of DeepSeek and AI. Professionals aiming to implement AI solutions within their field. Beginners with an interest in artificial intelligence and its uses. Educators, students, and technologists exploring innovative learning and working tools. Career Path AI Integration Analyst Business Intelligence Associate Education Technology Consultant Software Solution Strategist Digital Transformation Specialist AI Literacy Educator
Overview The objective of this course is to equip professionals with comprehensive knowledge and practical skills in WEB 3 technologies and crypto assets. Participants will gain a deep understanding of the underlying principles of blockchain, the operational mechanics of cryptocurrencies, the potential impact of these technologies on the banking sector and the latest trends. Who the course is for Consultants Analysts Managers C-Level executives People in need of knowledge to develop a blockchain strategy People working with blockchain projects Regulators Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now