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626 Digital Literacy courses delivered Online

Dyslexia Awareness Course

4.3(43)

By John Academy

Course overview Millions of people have Dyslexia globally. It's a learning disability that impairs a person's ability to read and write. In this Dyslexia Awareness Course, you will get a glimpse of how Dyslexia affects the learning process and discover the strategies for working with Dyslexia.  This Dyslexia Awareness Course will equip you with a solid understanding of Dyslexia. You will explore what causes Dyslexia and gain the ability to identify the symptoms in the young and old. You will learn about the issues faced by dyslexic students in the school and help them through each step of the problem. Finally, you will discover a range of approaches to make life easier for people living with Dyslexia. Learning outcomes Gain an excellent understanding of Dyslexia Identify what causes Dyslexia and its effects on people Determine what Dyslexia students struggle with Be able to identify the signs and symptoms of Dyslexia Learn about the cognitive approaches in Dyslexia Understand the legal rights of Dyslexics Who Is This Course For? This Dyslexia Awareness Course is beneficial for aspiring professionals interested in gaining a comprehensive understanding of Dyslexia. Parents and teachers can take this course to help kids with Dyslexia. In addition, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Dyslexia Awareness Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Teacher SEN or SENCO teacher Social care worker Job Centre advisor Child psychiatrist or therapist Dyslexia Awareness Course Module 01: Introduction to Dyslexia 00:17:00 Module 02: Dyslexia and Learning Difficulties 00:18:00 Module 03: Dyslexia in the School 00:22:00 Module 04: Cognitive Approaches in Dyslexia 00:16:00 Module 05: The Legal Rights of Dyslexics 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dyslexia Awareness Course
Delivered Online On Demand1 hour 26 minutes
£18

Dishwashing

By iStudy UK

Do you want to acquire the knowledge that will Help you Understand & Cope with Dishwashing? Discover the art of sparkling clean with our 'Dishwashing Dynamics' course - where every plate's potential is unrevealed. Embark on a journey through the world of dish care, exploring innovative techniques and sustainable practices. Transform an everyday chore into an exercise in efficiency and mindfulness, one dish at a time. Elevate your home environment or professional space with the gleam of well-kept wares and the satisfaction of impeccable hygiene. Dive into 'Dishwashing Dynamics' - because every clean dish is a canvas for culinary creation. Course Highlights Dishwashing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Dishwashing for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students.It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Dishwashing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dishwashing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dishwashing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Dishwashing Module 01: Dishwashing Basics and Hygiene 00:05:00 Module 02: Manual Dishwashing Techniques 00:05:00 Module 03: Automatic Dishwasher Types and Operations 00:05:00 Module 04: Dishwashing Detergents, Chemicals, and Safety 00:05:00 Module 05: Dishwasher Maintenance 00:05:00 Module 06: Sustainable Dishwashing and Waste Management 00:04:00 Module 07: Cleaning the Kitchen 00:10:00

Dishwashing
Delivered Online On Demand39 minutes
£25

Children Entertainment Diploma

By iStudy UK

Grab the attention with this Course on Children Entertainment Are you having difficulties in keeping up with their energy? Then this course will help you. You will learn a vast number of different entertaining games you can play with children. A good game, played in the right spirit, may have great educational value. At the same time you won't feel exhausted after playing with them. Unstructured play away from screens and electronics is still critical to a child's development. It helps build their imagination. Outdoor play encourages kids to use their imaginations and be creative, and developing creativity is important to your child's future. Playing different games with other children will also help develop their social skills. Some of the most important social learning happens when there's no adult directing the activities and no website to follow. While completing the course, you will learn different ways to communicate with children through various games. The course consists of multiple units to help you grasp a better understanding. Course Highlights Children Entertainment Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Children Entertainment Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Children Entertainment Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Children Entertainment Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Children Entertainment Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Children Entertainment Diploma Introduction FREE 00:15:00 HOUSEHOLD GAMES AND AMUSEMENTS FREE 01:30:00 CHURCH AND SCHOOL SOCIALS 01:30:00 OPTICAL ILLUSIONS 01:30:00 TABLE GAMES FOR ADULTS 01:30:00 OUTDOOR GAMES FOR ADULTS 01:00:00 HOLIDAY GAMES AND AMUSEMENTS 01:00:00 OUTDOOR GAMES FOR GIRLS 01:00:00 PASTIMES FOR CHILDREN 01:00:00 INDOOR GAMES FOR YOUNG CHILDREN 01:00:00 OUTDOOR GAMES FOR YOUNG CHILDREN 01:00:00 SINGING GAMES FOR CHILDREN 01:00:00 GAMES OF ARITHMETIC 01:00:00 ONE HUNDRED CONUNDRUMS 01:00:00 Mock Exam Mock Exam- Children Entertainment Diploma 00:20:00 Final Exam Final Exam- Children Entertainment Diploma 00:20:00

Children Entertainment Diploma
Delivered Online On Demand15 hours 55 minutes
£25

Lenormand Card Reading Certification for Professionals

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 2 hours 22 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Lenormand Card Reading Certification for Professionals Master the skills you need to propel your career forward in lenormand oracle card reading. This course will equip you with the essential knowledge and skillset that will make you a confident lenormand oracle card reader and take your career to the next level. This comprehensive lenormand card reading course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lenormand card reading course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective lenormand oracle card reading practice and equip you with the essential skills, confidence and competence to assist you in the lenormand oracle card reading industry. You'll gain a solid understanding of the core competencies required to drive a successful career in lenormand oracle card reading. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for lenormand oracle card reader or for people who are aspiring to specialise in lenormand oracle card reading. Enrol in this lenormand card reading course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lenormand card reading course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this lenormand oracle card reading can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lenormand card reading course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lenormand card reading course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lenormand card reading course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction to Lenormand Card Reading Introduction to Lenormand Card Reading 00:02:00 Foundations of Lenormand Card Reading Introduction to Aura, Chakra, and Kundalini 00:03:00 The Clairsenses, Tests, and Blocks 00:14:00 Meditations to Remove All Blocks 00:13:00 Mindfulness 00:09:00 Meditation for Aura, Chakra and Kundalini Cleansing and Energizing 00:06:00 Mindfulness Exercises to Develop Clairsenses 00:03:00 The Lenormand Cards and Interpretation 00:12:00 Practical Lenormand Card Reading Blessing a Deck of Lenormand Cards 00:06:00 Types of Card Spread 00:04:00 The Single Card Spread 00:01:00 Single Question and Multiple Cards 00:04:00 The Two Card Spread 00:01:00 The Three Card Spread 00:01:00 The Four Card Spread 00:01:00 The Five Card Spread 00:01:00 The Six Card Spread 00:01:00 The Seven Card Spread 00:01:00 The Twelve Card Spread 00:01:00 The Petit Lenormand Spread 00:02:00 The Tableau Spread 00:05:00 The Celtic Spread 00:02:00 Lenormand Card Reading for Different Purpose Yearly, Weekly, and Daily Card Spreads 00:01:00 Spread for Reading on Social Media, Youtube, TV and Radio 00:01:00 Card Reading for the Future Predictions 00:01:00 Reading for Choices and Decision Making 00:01:00 Career Reading 00:01:00 Business Reading 00:01:00 Finance Reading 00:01:00 Love and Relationship Reading 00:01:00 Business aspects Spiritual Life Coaching 00:01:00 Professional, Ethical, and Legal Issues 00:09:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Lenormand Card Reading Certification for Professionals
Delivered Online On Demand
£19

Level 3 Diploma in Microsoft Word 2016

4.3(43)

By John Academy

Description: Microsoft Word is a windows based application which lets you create and edit different types of documents that you can type. It is one of the most fundamental types of software that anyone learns for using a computer. Level 3 Diploma in Microsoft Word 2016 is a complete course on all the aspects of this program. In this course, you will learn about MS word interface, how to create and edit a document, backups, etc. As you move up the hierarchy of modules, you will know about different formatting tools available in MS Word. These tools will allow you to add styles, borders, tables, graphics objects, and other customization. In the end, these skillsets will be very helpful. Learning Outcomes: Word 2016 user interface, creating basic documents and utilizing help Managing text through modifying, finding and replacing, and selecting them; and arranging texts through tabs and lists Understanding the commands on the home tab and mini toolbar Paragraph layout tool, borders, shading, styles and formatting management techniques Maximizing your ability to utilize tables within Word 2016 Inserting symbols and special characters along with techniques for adding them Managing your page's appearance with colours, borders, watermarks, headers, footers and page setup dialogue box Reviewing documents through spell check, research pane and thesaurus Document accessibility options Customizing the user interface, modifying save options and managing other file types Sorting data, controlling cell layout, performing calculations, and creating and modifying charts for tables Creating and modifying text, list and table styles along with applying and customizing document themes Modifying images, integrating them with texts, adding screenshots and videos to documents Discussion on text boxes, shapes, WordArt and SmartArt Inserting building blocks, specially Quick Parts and fields Controlling text flow through setting paragraph options, using section breaks, formatting text as columns, and linking text boxes Utilizing templates to the best of your abilities Ways to merge mail along with creating data source and merging envelopes and labels Best ways to use Macros in order to automate tasks Changing user information, sharing documents, working with comments and comparing document changes Collaborate on documents by reviewing them, merging changes and co-authoring Discover how to best use reference tools, like captions, cross-references, bookmarks, hyperlinks, footnotes, endnotes, citations and bibliographies Working with master documents and subdocuments Adding cover page; creating an index, table of contents, and ancillary tables; and managing outlines to simplify and manage large documents Suppressing information from a document, setting editing restrictions, adding digital signature platforms, and restricting document access Find out techniques for saving and exporting form data, along with creating and manipulating forms Using SharePoint Server with Word in order to create, compare and combine different document versions Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Microsoft Word 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Microsoft Word 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Identify the Components of the Word Interface 00:30:00 Create a Word Document 00:30:00 Help 00:30:00 Navigate and Select Text 00:30:00 Modify Text 00:30:00 Find and Replace Text 00:30:00 Apply Character Formatting 00:30:00 Align Text Using Tabs 00:30:00 Display Text as List Items 00:30:00 Control Paragraph Layout 00:30:00 Apply Borders and Shading 00:30:00 Apply Styles 00:30:00 Manage Formatting 00:30:00 Insert a Table 00:30:00 Modify a Table 00:30:00 Format a Table 00:30:00 Convert Text to a Table 00:30:00 Sort a List 00:30:00 Renumber a List 00:30:00 Customize a List 00:30:00 Insert Symbols and Special Characters 00:30:00 Add Images to a Document 00:30:00 Apply a Page Border and Color 00:30:00 Add a Watermark 00:30:00 Add Headers and Footers 00:30:00 Control Page Layout 00:30:00 Check Spelling and Grammar 00:30:00 Other Proofing Tools 00:30:00 Check Accessibility 00:30:00 Customize the Word Interface 00:30:00 Additional Save Options 00:30:00 Manage Additional File Types 00:30:00 Module : 2 Sort Table Data 00:30:00 Control Cell Layout 00:30:00 Perform Calculations in a Table 00:30:00 Create a Chart 00:30:00 Create and Modify Text Styles 00:30:00 Create Custom List or Table Styles 00:30:00 Apply and Customize Document Themes 00:30:00 Resize an Image 00:30:00 Adjust Image Appearance 00:30:00 Integrate Pictures and Text 00:30:00 Insert and Format Screenshots 00:30:00 Insert Video 00:30:00 Create Text Boxes and Pull Quotes 00:30:00 Draw Shapes 00:30:00 Add WordArt and Other Text Effects 00:30:00 Create Complex Illustrations with SmartArt 00:30:00 Insert Building Blocks 00:30:00 Insert Fields Using Quick Parts 00:30:00 Control Paragraph Flow 00:30:00 Insert Section Breaks 00:30:00 Insert Columns 00:30:00 Link Text Boxes to Control Text Flow 00:30:00 Create a Document Using a Template 00:30:00 The Mail Merge Features 00:30:00 Merge Envelopes and Labels 00:30:00 Create a Data Source Using Word 00:30:00 Automate Tasks Using Macros 00:30:00 Create a Macro 00:30:00 Module : 3 Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Restrict Document Access 00:15:00 Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Word 2016 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Word 2016 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Microsoft Word 2016
Delivered Online On Demand40 hours
£19

Professional Diploma in Information Technology

By iStudy UK

Course Overview Are you looking to improve your computer literacy or kickstart a career in the IT sector? This Professional Information Technology Course covers all the basics, from the anatomy of a PC to programming language and essential software. You will also explore the role of an IT Technician and Computer Programmer, including career path and opportunities. Through tutor-led guidance, you will learn about the latest IT technologies and gain the core skills required to gain employment in this field. You will also deepen your understanding of IT security and troubleshooting issues, to protect your PC and networks. Once you have successfully completed this course, a range of professions will be open to you, and you will have the certification and skills to maintain and upgrade any PC with confidence. This Information Technology Course is an introductory course, with no specific entry requirements. Fast track your career online and gain the practical knowledge to become an IT Technician or Programmer! What You Will Learn This Diploma in Information Technology is ideal for aspiring IT professionals and those who wish to improve their computer literacy. It provides essential information and guidance on networking, programming, troubleshooting and other key topics, covering the fundamental components of a PC. Understanding the Components of a PC Do You Need to Upgrade Your PC? Essential Software Every PC Must Have How to Install and Organise Your PC Tips & Guidelines for Troubleshooting How to Speak to a Technician The Role of a Computer Programmer An Introduction to Programming Language The Basics of Computer Networking Network Routing, Switching, Bridging & Security Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Professional Diploma in Information Technology
Delivered Online On Demand37 hours
£25

French Language Level 2

4.3(43)

By John Academy

Description Different language learning may enhance one's knowledge providing him with various kind of knowledge about culture, ethics, and manner. It says that 'language carries culture' Ngugi Wa Thiong'o. If you want to learn the French language, the French Language Level 2 course may be the best for you. To assess its authenticity you may look at French Language Level 2 course. The course will provide you with some exquisite methods so that you can learn French easily. It gives you very easy techniques to grasp the core concept of this language. It does not matter how much meritorious or bad you are in learning. The course assists to learn vocabularies, phrase, sentence structure, and important conversational words step by step. The course will also improve your confidence to speak in front of other especially in French-speaking countries actively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? French Language Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our French Language Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the course French in just three minutes? FREE 00:05:00 Lesson 1 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:03:00 Lesson 1d 00:03:00 Lesson 2 Lesson 2a 00:03:00 Lesson 2b 00:03:00 Lesson 2c 00:03:00 Lesson 2d 00:03:00 Lesson 2e 00:05:00 Lesson 3 Lesson 3a 00:03:00 Lesson 3b 00:04:00 Lesson 3c 00:04:00 Lesson 3d 00:03:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Lesson 3g 00:04:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:05:00 Lesson 5 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:04:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:05:00 Lesson 6 Lesson 6a 00:03:00 Lesson 6b 00:04:00 Lesson 6c 00:03:00 Lesson 6d 00:04:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:04:00 Lesson 7 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:05:00 Lesson 7e 00:02:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson 8 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:05:00 Lesson 8e 00:03:00 Lesson 8f 00:04:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:03:00 Lesson 9 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:06:00 Resources Resources - French Course 00:00:00 Assessment Assignment - French Language Level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

French Language Level 2
Delivered Online On Demand3 hours 37 minutes
£18

Accredited Diploma in Customer Service: Telephone Etiquette

By iStudy UK

Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00

Accredited Diploma in Customer Service: Telephone Etiquette
Delivered Online On Demand11 hours 40 minutes
£25

Digital Transformation Course

4.3(43)

By John Academy

Description Learn how to embrace digital transformation in your business with the Digital Transformation Course course. Digital Transformation is necessary for your business as digitalization is everywhere. It will help you to enhance the successful results and improves customer experience and workplace environment. Digital transformation is the integration of digital technology into all areas of a business. The course helps you to understand digital transformation and explains its importance. You will also explore the successful companies that are doing the digital transformation and the way they do it so that you can apply or adapt the same techniques to your organization. Lastly, the course guides you to plan and create your company's digital strategies and start digital transformation in your company. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Digital Transformation Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Digital Transformation Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Digital Transformation OVERVIEW 00:05:00 DIGITAL TRANSFORMATION - WHAT IS IT? WHY DOES IT MATTER? 00:15:00 WHERE DO WE START? 00:15:00 WHO IS DOING IT WELL? 00:10:00 AWARENESS IS THE FIRST STEP 00:15:00 LET'S DO THIS 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Digital Transformation Course
Delivered Online On Demand1 hour 10 minutes
£18

Microsoft Internet Explorer 6

4.3(43)

By John Academy

Description: Microsoft Internet Explorer 6 is the sixth major revision of Internet Explorer, a web browser developed by Microsoft for Windows operating system. This Microsoft Internet Explorer 6 will help you make the most of Internet Explorer 6. If you are thinking to take this course you need a Windows-based computer with the Internet access and Internet Explorer 6, including the basic knowledge of Windows functions, and how to use the mouse and keyboard. By this Microsoft Internet Explorer 6 you will be introduced to Internet Explorer basics, the Internet Explorer interface, ways to access a Website, printing from the Web, setting your options, and much more. Learning Outcomes: Learn how to understand secure sites Get knowledge of accessing the protected sites Get to know the Internet Explorer's security features Learn to keep yourself safe Learn to manage the information Know of setting your options Learn of managing history Get additional components Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Internet Explorer 6 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Internet Explorer 6 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. DEFINITIONS 00:30:00 INTERNET EXPLORER BASICS 00:30:00 THE INTERNET EXPLORER INTERFACE 00:30:00 MORE ABOUT TOOLBARS 00:30:00 GETTING HELP 00:30:00 ACCESSING A WEB SITE 00:30:00 SEARCHING THE WEB 00:30:00 WORKING WITH DATA 00:30:00 PRINTING FROM THE WEB 00:30:00 FAVOURITE BASICS 00:30:00 CREATING AND USING FAVOURITES 00:30:00 ORGANIZING FAVOURITES 00:30:00 THE LINKS TOOLBAR 00:30:00 SECURE SITES 00:30:00 ACCESSING PROTECTED SITES 00:30:00 SECURITY FEATURES 00:30:00 KEEPING YOURSELF SAFE 00:30:00 MANAGING INFORMATION 00:30:00 SETTING YOUR OPTIONS, PART ONE 00:30:00 SETTING YOUR OPTIONS, PART TWO 00:30:00 MANAGING YOUR HISTORY 00:30:00 ADDITIONAL COMPONENTS 00:30:00 Mock Exam Mock Exam- Microsoft Internet Explorer 6 00:20:00 Final Exam Final Exam- Microsoft Internet Explorer 6 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Internet Explorer 6
Delivered Online On Demand11 hours 40 minutes
£18