• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

32756 Development courses

CRM - CPD Accredited

4.9(27)

By Apex Learning

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

CRM - CPD Accredited
Delivered Online On Demand
£45

HR Management : Crisis Communication

By Imperial Academy

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

HR Management : Crisis Communication
Delivered Online On Demand
£12

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

5.0(1)

By Empower UK Employment Training

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
Delivered Online On Demand1 hour 48 minutes
£5

Sage 50 Payroll Basics

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Sage 50 Payroll Basics course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Sage 50 Payroll Basics course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Sage 50 Payroll Basics and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Sage 50 Payroll Basics course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Sage 50 Payroll Basics course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Sage 50 Payroll Basics will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Sage 50 Payroll Basics Module 1: Payroll Basics 00:10:00 Module 2: Company Settings 00:08:00 Module 3: Legislation Settings 00:07:00 Module 4: Pension Scheme Basics 00:06:00 Module 5: Pay Elements 00:14:00 Module 6: The Processing Date 00:07:00 Module 7: Adding Existing Employees 00:08:00 Module 8: Adding New Employees 00:12:00 Module 9: Payroll Processing Basics 00:11:00 Module 10: Entering Payments 00:12:00 Module 11: Pre-Update Reports 00:09:00 Module 12: Updating Records 00:09:00 Module 13: e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) 00:16:00 Module 15: Employee Records and Reports 00:13:00 Module 16: Editing Employee Records 00:07:00 Module 17: Process Payroll (December) 00:12:00 Module 18: Resetting Payments 00:05:00 Module 19: Quick SSP 00:10:00 Module 20: An Employee Leaves 00:13:00 Module 21: Final Payroll Run 00:07:00 Module 22: Reports and Historical Data 00:08:00 Module 23: Year-End Procedures 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Sage 50 Payroll Basics
Delivered Online On Demand3 hours 42 minutes
£11.99

Occupational Therapy, Physiotherapy & CBT - 8 Courses Bundle

By NextGen Learning

In the UK, it's a fascinating fact that one in three adults will require some form of physical therapy or mental health support during their lifetime. This statistic highlights the critical importance of comprehensive healthcare education, which is exactly what our "Occupational Therapy, Physiotherapy & CBT" course offers. Designed for those aspiring to make a significant impact in the healthcare sector, this course blends essential therapeutic practices with an in-depth understanding of mental health and well-being. The Eight CPD Accredited courses that the bundle includes are: Course 01: Occupational Therapy Course 02: Physiotherapy Course 03: Sports Therapy Course 04: Advanced Reflexology Course 05: CBT Tools and Strategies Course 06: EFT Course 07: Psychology of Anxiety and Stress Course 08: First Aid at Work In response to the 30% surge in the UK's mental health services demand and a 25% increase in physiotherapy and occupational therapy needs, our course "Occupational Therapy, Physiotherapy & CBT" offers vital training in these growing fields. This course combines practical skills in Occupational and Physiotherapy with sought-after CBT techniques, enriched by modules in Sports Therapy, Advanced Reflexology, EFT, and First Aid at Work. Learning Outcomes: After completing this Occupational Therapy, Physiotherapy & CBT course, anyone will be able to know: Gain a comprehensive understanding of Occupational Therapy principles. Develop expertise in physiotherapy, sports therapy, and advanced reflexology. Acquire skills in CBT tools and strategies to address anxiety and stress. Explore the psychology of anxiety and stress. Obtain First Aid at Work certification. Be well-prepared for a successful career in Occupational Therapy and related fields. "Occupational Therapy, Physiotherapy & CBT" offers an enriching pathway into the world of holistic healthcare, combining the art and science of physical and mental well-being. This course intricately blends the hands-on techniques of physiotherapy and occupational therapy with the insightful strategies of cognitive behavioural therapy. Designed for those dedicated to nurturing health and wellness, it provides the perfect platform to embark on a fulfilling career in the diverse and impactful realm of healthcare. The course also embraces specialised areas such as sports injury management and advanced reflexology, enhancing your ability to treat a wide range of conditions. It further includes essential training in emotional freedom techniques and first aid, ensuring you are well-prepared to respond to various healthcare scenarios. This comprehensive course is perfect for those aspiring to make a significant impact in the fields of occupational therapy, physiotherapy, and mental health support. Enrol now in "Occupational Therapy, Physiotherapy & CBT" and take the first step towards a fulfilling career in holistic healthcare. Whether you're looking to start a new career path or enhance your existing skills, this course is your gateway to making a real difference in the world of physical and mental well-being. Don't miss this opportunity to transform lives, including your own - join us today! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Occupational Therapy, Physiotherapy & CBT course is for: Aspiring occupational therapists and related healthcare professionals. Students with a psychology or healthcare background. Those interested in anxiety and stress treatment through occupational therapy. Individuals are interested in advanced reflexology and EFT. Those looking to enhance first aid skills for occupational therapy. Requirements Without any formal requirements, you can delightfully enrol in this Occupational Therapy, Physiotherapy & CBT course. Career path Our Occupational Therapy, Physiotherapy & CBT course will prepare you for a range of careers, including: Occupational Therapist Physiotherapist Sports Therapist Reflexologist CBT Practitioner EFT Practitioner First Aid Trainer The salary range is between £25,000 to £45,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Occupational Therapy, Physiotherapy & CBT - 8 Courses Bundle
Delivered Online On Demand32 hours
£39

Mental Health First Aid - 8 Premium Courses Bundle

By NextGen Learning

Unlock the power of understanding with our comprehensive Mental Health First Aider Training bundle, meticulously designed eight courses that equip you with vital insights into mental health. This Mental Health First Aider Training bundle encompasses eight courses that delve into the heart of mental health awareness. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Mental Health First Aid Certification Course 02: Mental Health Nursing Course 03: Concussion and Brain Injury Awareness Course 04: Mental Health Support Worker Course 05: Advanced Diploma in Psychology Course 06: Counselling Skills Training Course 07: Substance Abuse & Mental Health Interventions Course 08: Addiction and Mental Health - Dual Diagnosis Explore crucial insights into psychological health, master empathetic communication techniques, and gain proficiency in effective intervention strategies. With a focus on substance abuse, dual diagnosis complexities, and brain injury awareness, this Mental Health First Aider Training bundle equips you to be a reliable pillar of support. Enrol now and make a difference! Learning Outcomes Recognize early signs of distress and provide empathetic support. Communicate effectively with individuals facing mental health challenges. Intervene in cases of substance abuse and dual diagnosis. Understand the impact of concussions and brain injuries. Assist as a proficient Mental Health Support Worker. Utilise psychology and counselling skills to offer guidance and support. The Mental Health First Aider Training bundle responds to the growing need for informed allies to bridge the gap between mental health issues and meaningful assistance. Positioned as an oasis of knowledge, this Mental Health First Aider Training bundle encompasses a series of courses, each tackling crucial aspects of mental health with precision and depth. From mastering empathetic communication to unravelling the intricacies of substance abuse and dual diagnosis scenarios, the courses lay a robust foundation. So "how" can you make a tangible impact? The Mental Health First Aider Training bundle arms you with techniques enabling you to identify signs of distress and offer empathetic support effectively. It's a transformational solution for anyone looking to contribute positively to the lives of those facing mental health challenges. The promise of this Mental Health First Aider Training bundle lies in its potential to equip you with the expertise to be an empathetic pillar of support. By embracing the knowledge gleaned from these courses, you're pledging to be a reliable source of understanding and assistance, empowering individuals on their mental health journeys. Your commitment to learning and compassion will create a ripple effect, fostering a culture of empathy and well-being. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Compassionate supporters. Practical solution seekers. Effective communicators. Substance abuse interveners. Brain injury informers. Future Support Workers. Career path Mental Health Support Worker: £21,000 - £26,000 annually Substance Abuse Counsellor: £23,000 - £30,000 annually Community Outreach Worker: £20,000 - £25,000 annually Mental Health Advocate: £25,000 - £30,000 annually Rehabilitation Counsellor: £24,000 - £32,000 annually Crisis Intervention Specialist: £22,000 - £28,000 annually Social Services Coordinator: £23,000 - £28,000 annually Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Mental Health First Aid - 8 Premium Courses Bundle
Delivered Online On Demand34 hours
£39

Copywriting Level 4

By The Teachers Training

Advance your skills with Copywriting Level 4. Learn advanced techniques to craft compelling copy that drives engagement and converts readers into loyal customers.

Copywriting Level 4
Delivered Online On Demand5 hours
£15

Supporting Mental Health

By The Teachers Training

Gain a solid understanding of corporate finance with our Fundamentals Course. Learn essential concepts such as capital budgeting, risk management, and financial analysis. Master the principles that drive corporate decision-making and financial strategy. Whether you're a finance professional or a business enthusiast, this course provides the foundational knowledge needed for success in the corporate finance world."

Supporting Mental Health
Delivered Online On Demand5 hours
£15

Construction Cost Estimation Diploma

By IOMH - Institute of Mental Health

Overview The UK construction industry is a significant contributor to the nation's economy, generating over £110 billion in economic output in 2022, as reported by the Office for National Statistics. Despite challenges, the sector is projected to grow annually by 3.4% from 2023 to 2026. This growth creates a strong demand for skilled professionals in construction cost estimation. Our "Construction Cost Estimation" course is designed to meet this need, offering a thorough curriculum covering key aspects of construction management and cost estimation. The course delves into the fundamentals of construction management, explores the role of cost estimators, and examines the factors influencing cost estimation in the construction industry. Learners will gain insights into cost management techniques and effective material management for construction projects. With the industry's ongoing evolution, staying current with cost estimation methods is essential. This course provides a solid foundation for a career in construction cost estimation, potentially leading to roles such as Construction Cost Estimator, Quantity Surveyor, or Construction Project Manager. By mastering the skills taught in this Construction Cost Estimation course, participants can position themselves for success in the thriving UK construction sector. In This Construction Cost Estimation Diploma Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Construction Cost Estimation Diploma skills to help you advance your career. Acquire a comprehensive understanding of various Construction Cost Estimation Diploma topics and tips from industry experts. Learn in-demand Construction Cost Estimation Diploma skills that are in high demand among UK employers, which will help you to kickstart your career. This Construction Cost Estimation Diploma course covers everything you must know to stand against the tough competition in the Construction Cost Estimation Diploma field.  The future is truly yours to seize with this Construction Cost Estimation Diploma. Enrol today and complete the course to achieve a Construction Cost Estimation Diploma certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Construction Cost Estimation Diploma course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Construction Cost Estimation Diploma course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Construction Cost Estimation Diploma course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Construction Cost Estimation Diploma is suitable for anyone aspiring to start a career in Construction Cost Estimation Diploma; even if you are new to this and have no prior knowledge on Construction Cost Estimation Diploma, this course is going to be very easy for you to understand.  And if you are already working in the Construction Cost Estimation Diploma field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Construction Cost Estimation Diploma course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Construction Cost Estimation Diploma course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Construction Cost Estimation Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Construction Cost Estimation Diploma course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Construction Cost Estimation Diploma Module 1- Introduction to Construction Management 00:16:00 Module 2- Cost Estimation 00:34:00 Module 3- Role of Cost Estimator and New Aspects of Cost Estimation 00:10:00 Module 4 - Elements and Factors influencing Cost Estimation 00:16:00 Module 5 -Cost Estimation in Construction Industry 00:38:00 Module 6 - Cost Management 00:19:00 Module 7 - Management of Material for construction 00:20:00 Assignment Assignment - Construction Cost Estimation Diploma 00:00:00

Construction Cost Estimation Diploma
Delivered Online On Demand2 hours 33 minutes
£11.99

Complete U&P AI - Natural Language Processing (NLP) with Python

By Course Cloud

The comprehensive Complete U&P AI - Natural Language Processing (NLP) with Python has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Complete U&P AI - Natural Language Processing (NLP) with Python today, and learn from the very best the industry has to offer! This best selling Complete U&P AI - Natural Language Processing (NLP) with Python has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Complete U&P AI - Natural Language Processing (NLP) with Python is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Complete U&P AI - Natural Language Processing (NLP) with Python is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Complete U&P AI - Natural Language Processing (NLP) with Python is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Complete U&P AI - Natural Language Processing (NLP) with Python, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Complete U&P AI - Natural Language Processing (NLP) with Python will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Complete U&P AI - Natural Language Processing (NLP) with Python to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Complete U&P AI - Natural Language Processing (NLP) with Python
Delivered Online On Demand
£25