PowerPoint for Business in 60 Minutes Course Description Copyright Ross Maynard 2021 Course Description Welcome to PowerPoint for Business in 60 Minutes. Microsoft PowerPoint has been around for nearly 35 years, and I am sure you are familiar with it, and have experienced many PowerPoint presentations – some good; many extremely tedious! Creating a business presentation in PowerPoint presents a number of challenges and there is a danger of “death by PowerPoint”. I recently attended a meeting which was supposed to be a planning discussion but which the person leading the meeting insisted on introducing with a PowerPoint presentation of 60 slides – mostly bullet points! We were hardly in the mood for action planning after that assault on our senses. PowerPoint is good for presenting business results or for a training course, but you need to plan your slideshow carefully to avoid bullet-point boredom and to keep your audience engaged and interested. And that is the purpose of this course – to teach you PowerPoint techniques which you may not be familiar with, and which will help you improve the impact of your business presentations. Less is more in a slide show so it is important to use techniques and effects which will help engage your audience and draw their attention to the points that matter. In “PowerPoint for Business in 60 Minutes”, I cover six key topics that will help you produce more impactful business presentations: The best slide transitions and animations for business presentations The morph transition to make the narration of an agenda, or similar list, or a team photograph extremely slick and professional The Zoom effect to create a summary slide with hyperlinks to zoom into the section that you or your audience choose How to animate charts to highlight the key points you want to bring out How to embed Excel tables with slicers into PowerPoint, and why PowerPoint is not developed enough to make this useful for a business presentation How to turn your PowerPoint presentation into a video. This is the technique I am most often asked how to do. This is not a full “PowerPoint from scratch” course: it assumes familiarity of Microsoft’s ubiquitous programme. Instead, the course takes only 1 hour of your time to focus on key techniques that can help you improve the impact of the presentations you create. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Identify the most useful slide transitions and animations for business presentations Use the morph transition to draw the audience’s attention Create a “zoom” summary slide to jump to user-selected sections of slides Animate charts to highlight key points Embed a Microsoft Excel table in a PowerPoint slide Create a video with commentary of their PowerPoint presentation Curriculum Lesson 1: Transitions and Animations Lesson 2: The Morph Transition Lesson 3: Zoom Lesson 4: Animating Charts Lesson 5: Excel Tables and Slicers in PowerPoint (or Not!) Lesson 6: Making a PowerPoint Video Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel Questions What slide effect allows you to give the illusion of moving around a larger “page”? The Wipe transition. The Dissolve transition. The Push transition. The Fly-In animation What does “Zoom” in PowerPoint allow you to do? Zoom creates the illusion of “zooming in” on a particular part of a slide Zoom creates a summary slide with hyperlinks to the individual slides or sections contained in the summary Zoom creates a smooth object animation from one slide to another to animate, for example, an agenda or timeline Zoom is used to highlight areas of a chart or graphic to draw the audience’s attention What is the main problem with embedding a Microsoft Excel table with slicers into PowerPoint? The slicers do not work, and the table cannot be manipulated, in presentation mode in PowerPoint The table cannot be opened or manipulated in PowerPoint slide view Microsoft Excel and PowerPoint are incompatible with each other The file size created is too large for most business PCs to handle When seeking to create an MP4 video file from a PowerPoint presentation, why is it advisable to record the commentary separately? PowerPoint’s built-in recording facility is unreliable and frequently crashes It’s much quicker to record the audio separately and then insert it into PowerPoint and save as a video file Separate video editing software needs to be used to improve the video’s look and sound where the audio is recorded directly in PowerPoint It removes the stress of commentating “live” on the presentation while recording it, and allows any mistakes and errors to be cut out
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In today's competitive landscape, standing out is not just an advantage - it's essential. With our comprehensive Personal Branding Diploma, you'll gain the knowledge and skills needed to craft a unique, compelling personal brand that resonates with your audience and propels your career or business forward. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will discover how to define and enhance their personal brand. They'll learn how to identify the strengths, values, and unique qualities that set them apart. They'll explore techniques to refine their brand image, focusing on appearance, personality traits, and online presence through social media. Through practical exercises, learners will gain skills in managing and developing their brand identity effectively. They'll also understand the importance of maintaining consistency and authenticity across personal and professional interactions. Furthermore, the course equips learners with strategies to navigate and mitigate brand crises, ensuring they can uphold their reputation even in challenging situations. Overall, participants will emerge with a comprehensive understanding of personal branding principles and practical tools to build and manage their personal brand successfully. Course Curriculum Module 01: Defining Yourself (I) Module 02: Defining Yourself (II) Module 03: Sharpening Your Brand Module 04: Appearance Matters Module 05: Branding Personality Traits Module 06: Social Media (I) Module 07: Social Media (II) Module 08: Controlling and Developing Your Image Module 09: Personal and Professional Influences Module 10: Brand Management During a Crisis Learning Outcomes: Define personal brand elements for effective self-representation strategies. Refine brand identity to resonate with target audiences authentically. Enhance appearance to align with personal brand messaging and values. Cultivate desirable personality traits to strengthen brand perception. Utilize social media platforms for strategic brand promotion and engagement. Manage personal and professional influences to maintain brand authenticity and integrity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Graduates seeking to establish a strong professional presence online. Entrepreneurs aiming to enhance their personal brand visibility. Professionals in marketing or public relations seeking personal branding expertise. Individuals transitioning careers who want to redefine their personal brand. Anyone interested in building a compelling and authentic online persona. Career path Brand Consultant Social Media Manager Personal Stylist Public Relations Officer Marketing Strategist Image Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
As the world turns its attention towards sustainability, renewable energy is becoming a key part of future development. This course offers you the chance to explore the dynamic world of renewable energy management, focusing on the skills needed to contribute to this fast-growing sector. You'll gain a solid understanding of the core principles of renewable energy sources, such as solar, wind, and hydropower, and learn how they are integrated into modern energy systems. This course is designed to give you a clear view of how renewable energy is managed on a large scale, highlighting its importance in reducing carbon footprints and building sustainable infrastructure. Throughout the course, you'll uncover the role of energy management professionals, how they optimise resources, and the strategies they use to ensure efficient energy production. You'll explore the latest innovations in energy storage, grid integration, and renewable energy policies, all of which play a pivotal role in the future of energy management. With the demand for renewable energy continuing to rise, this course places you in a prime position to be part of the global shift toward cleaner energy solutions. Whether you're new to the industry or seeking to expand your knowledge, this course provides the foundation to grasp the complexities and opportunities of renewable energy management. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Renewable Energy Module 2: Energy Economics and Policy Module 3: Solar Energy Fundamentals Module 4: Wind Energy Systems Module 5: Biomass and Bioenergy Module 6: Hydropower and Ocean Energy Module 7: Geothermal Energy and Heat Pumps Module 8: Energy Storage and Future Outlook Learning Outcomes: Analyse economic influences shaping renewable energy policies. Demonstrate understanding of diverse renewable energy sources. Evaluate the environmental impact of biomass and bioenergy. Assess the technical aspects of wind energy systems. Investigate the principles of hydropower and ocean energy. Examine the applications of geothermal energy and heat pumps. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmental enthusiasts seeking in-depth renewable energy knowledge. Professionals aiming to transition into the renewable energy sector. Students pursuing a career in sustainable energy management. Engineers interested in expanding their expertise to include renewables. Policy analysts keen on understanding the economic dynamics of energy. Entrepreneurs exploring opportunities in the green energy market. Graduates in science or engineering wanting to specialise in renewables. Individuals committed to driving positive change through sustainable practices. Career path Renewable Energy Analyst Sustainable Energy Consultant Environmental Policy Advisor Wind Energy Project Manager Biomass Plant Operator Hydropower System Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Agile Project Management (AgilePM) is a highly effective approach to project delivery, focusing on flexibility, collaboration, and customer-centric methods. This course will guide you through Agile principles, teaching you how to adapt and manage projects efficiently in a dynamic, fast-paced environment. Learn the key aspects of Agile frameworks, including iterative development, team collaboration, and rapid response to change. With AgilePM, you will gain the knowledge to lead projects that meet evolving customer needs while maintaining project scope, quality, and timelines. Designed for professionals eager to refine their approach to project management, this course offers valuable insights into how Agile methodologies can be applied to various industries. Whether you are managing small teams or overseeing large-scale projects, AgilePM will enable you to deliver results with agility and confidence. Throughout the course, you will explore proven techniques for facilitating productive team interactions and maximising value delivery in every phase of your project. Expect an engaging, informative, and enriching experience that equips you with the knowledge to succeed in the modern project management landscape. Key Features of Agile Project Management CPD Accredited Agile Project Management Course Instant PDF certificate Fully online, interactive Agile Project Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Agile Project Management course to excel! To become successful in your profession, you must have a specific set of Agile Project Management skills to succeed in today's competitive world. In this in-depth Agile Project Managementtraining course, you will develop the most in-demand Agile Project Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Agile Project Management Curriculum Introduction Basic concepts Traditional Project Management Agile Project Management Which way to go: Traditional or Agile? The Skeleton and Heart of Scrum Let's Simulate a Project! [Initiation] Guaranteeing Project Success Since its Kickoff [Planning] Plan to Deliver Value [Execution] Managing the Execution [Inspection and Adaptation] Closing and Validation and Sprint [Closure] Closing a Project [EXTRA] Getting certified! [Bonus Course 1] Crash Course on Leadership [Bonus Course 2] Crash Course on Negotiation [Bonus Course 3] Crash Course on Productivity Accreditation This Agile Project Management course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Agile Project Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Agile Project Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Agile Project Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.