Name: Boost Customer Satisfaction: Join us 1 Day Training in Newcastle
Price: 595 GBP
Availability: InStock

Newcastle

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Mangates

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Newcastle

Emotional intelligence 1 Day Training in Newcastle

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

St Asaph

Emotional Intelligence 1 Day Training in St Asaph

Emotional intelligence 1 Day Training in St Asaph

Slough

Emotional Intelligence 1 Day Training in Slough

Emotional intelligence 1 Day Training in Slough

Portsmouth

Emotional Intelligence 1 Day Training in Portsmouth

Emotional intelligence 1 Day Training in Portsmouth

Liverpool

Emotional Intelligence 1 Day Training in Liverpool

Emotional intelligence 1 Day Training in Liverpool

Kingston upon Hull

Emotional Intelligence 1 Day Training in Kingston upon Hull

Emotional intelligence 1 Day Training in Kingston upon Hull

London

Course Description:Welcome to our comprehensive "Venepuncture &amp; Cannulation" course! This specialized program is designed for healthcare professionals seeking to excel in the essential skills of venepuncture and cannulation. With abundant opportunities for hands-on practice, participants will gain the expertise needed to confidently perform these procedures, making a positive impact in patient care.Course&nbsp;Overview:Venepuncture and cannulation are vital procedures in various healthcare settings, allowing healthcare professionals to obtain blood samples and establish intravenous access for essential treatments. In this course, we will cover the fundamental principles of venepuncture and cannulation, equipping participants with the necessary knowledge and practical skills to perform these procedures safely and effectively.Key Learning Objectives:Venepuncture Essentials: Understand the anatomy of veins, venepuncture indications, and the steps for obtaining blood samples.Cannulation Techniques: Learn the principles of intravenous cannulation, site selection, and securing the cannula in place.Infection Control: Explore best practices for infection prevention during venepuncture and cannulation procedures.Patient Assessment and Preparation: Master patient assessment skills to determine the appropriate approach and prepare patients for the procedures.Complications and Troubleshooting: Identify potential complications related to venepuncture and cannulation and learn troubleshooting strategies.Hands-On Practice: Engage in supervised hands-on sessions to practice both venepuncture and cannulation techniques on anatomical models.Expert Instruction:Our experienced instructors, experts in venepuncture and cannulation, will provide comprehensive guidance and offer insights to enhance your procedural skills.Practical Opportunities:This course offers numerous opportunities for hands-on practice, allowing participants to gain confidence through real-life simulation scenarios.Certification and CPD Accreditation:Upon successful completion of the course, you will receive a certification, recognizing your proficiency in venepuncture and cannulation techniques. Additionally, this course is CPD accredited, providing 7 hours toward nursing revalidation, supporting your continuous professional development and meeting your regulatory requirements.Join us on this transformative journey to become a skilled venepuncture and cannulation practitioner. Enroll today and acquire the knowledge and hands-on experience to deliver high-quality patient care and excel in your healthcare career.

Course Description:
Welcome to our comprehensive "Venepuncture & Cannulation" course! This specialized program is designed for healthcare professionals seeking to excel in the essential skills of venepuncture and cannulation. With abundant opportunities for hands-on practice, participants will gain the expertise needed to confidently perform these procedures, making a positive impact in patient care.
Course Overview:
Venepuncture and cannulation are vital procedures in various healthcare settings, allowing healthcare professionals to obtain blood samples and establish intravenous access for essential treatments. In this course, we will cover the fundamental principles of venepuncture and cannulation, equipping participants with the necessary knowledge and practical skills to perform these procedures safely and effectively.
Key Learning Objectives:
Venepuncture Essentials: Understand the anatomy of veins, venepuncture indications, and the steps for obtaining blood samples.
Cannulation Techniques: Learn the principles of intravenous cannulation, site selection, and securing the cannula in place.
Infection Control: Explore best practices for infection prevention during venepuncture and cannulation procedures.
Patient Assessment and Preparation: Master patient assessment skills to determine the appropriate approach and prepare patients for the procedures.
Complications and Troubleshooting: Identify potential complications related to venepuncture and cannulation and learn troubleshooting strategies.
Hands-On Practice: Engage in supervised hands-on sessions to practice both venepuncture and cannulation techniques on anatomical models.
Expert Instruction:
Our experienced instructors, experts in venepuncture and cannulation, will provide comprehensive guidance and offer insights to enhance your procedural skills.
Practical Opportunities:
This course offers numerous opportunities for hands-on practice, allowing participants to gain confidence through real-life simulation scenarios.
Certification and CPD Accreditation:
Upon successful completion of the course, you will receive a certification, recognizing your proficiency in venepuncture and cannulation techniques. Additionally, this course is CPD accredited, providing 7 hours toward nursing revalidation, supporting your continuous professional development and meeting your regulatory requirements.
Join us on this transformative journey to become a skilled venepuncture and cannulation practitioner. Enroll today and acquire the knowledge and hands-on experience to deliver high-quality patient care and excel in your healthcare career.

EF Training & Consultancy Ltd

Venepuncture and cannulation course
Venepuncture training for healthcare professionals
Cannulation skills development
Intravenous access techniques
Blood sample collection training
Infection control in venepuncture
Hands-on venepuncture practice
Cannula insertion training
Nursing revalidation hours
CPD accredited course
Healthcare professional skills development
Venepuncture and cannulation procedures
Venepuncture certification program
Intravenous catheter insertion
Best practices in venepuncture
Patient assessment for venepuncture
Troubleshooting venepuncture complications
Venepuncture and cannulation simulation
Real-life venepuncture scenarios
Healthcare career advancement with venepuncture skills


Venepuncture & Cannulation

General Admission

Harrogate

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Harrogate

Boost Customer Satisfaction: Join us 1 Day Training in Harrogate

Worcester

Customer Service Essentials 1 Day Training in Worcester

Boost Customer Satisfaction: Join us 1 Day Training in Worcester

Customer Service Essentials 1 Day Training in Newcastle

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle

Oldham

<div data-id="707b00e3" data-element_type="container" data-settings='{"content_width":"full"}' style="color: rgb(9, 13, 24); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(9, 13, 24);"><div data-id="1c97cfcc" data-element_type="widget" data-widget_type="woocommerce-product-content.default" style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">Information that is required to be submitted to customs to enable goods to be imported and exported, preparing for when the UK leaves the EU.The course looks at the procedures required to deal with customs.It is vitally important that importers and exporters understand the information required to be submitted, fines and inspections are things that no company wants to endure.Understanding these procedures from both a commercial and operational level, will improve a company&rsquo;s import-export efficiency, and help them understand the importance of SOPS and good compliance.Please note: If you are working towards your British Chamber of Commerce (BCC) Foundation Award, this course will count towards 1 of your 6 modules. Please make sure you select the &lsquo;Yes&rsquo; option in the dropdown option for BCC when booking.</div></div><div data-id="60285c8" data-element_type="container" data-settings='{"content_width":"full"}' style="color: rgb(9, 13, 24); box-sizing: border-box;" fr-original-style=" color: rgb(9, 13, 24);"> </div>

Information that is required to be submitted to customs to enable goods to be imported and exported, preparing for when the UK leaves the EU.
The course looks at the procedures required to deal with customs.
It is vitally important that importers and exporters understand the information required to be submitted, fines and inspections are things that no company wants to endure.
Understanding these procedures from both a commercial and operational level, will improve a company’s import-export efficiency, and help them understand the importance of SOPS and good compliance.
Please note: If you are working towards your British Chamber of Commerce (BCC) Foundation Award, this course will count towards 1 of your 6 modules. Please make sure you select the ‘Yes’ option in the dropdown option for BCC when booking.

Export Unlocked Limited

Compliance & Safety

International Trade

British Chambers of Commerce (BCC)

Import/Export

Customs

This course looks at the procedures required to deal with customs.

It is vitally important that importers and exporters understand the information required to be submitted.

CUSTOMS PROCEDURES & DOCUMENTATION

Running a careers themed Takeover Day: Afternoon Cuppa Session  
 
Tuesday 13 May, 2pm - 3.30pm

Join us for an informal virtual briefing and discussion session to inspire your own careers themed Takeover Day. 

Established by Kids in Museums in 2010, Takeover Day is when museums, galleries, historic homes, archives and heritage sites invite young people to take over jobs normally done by adults. Over 5,000 people, from toddlers to 25 year olds, now take part each year. This year, Takeover Day is on Friday 21 November.

The theme for Takeover Day in 2025 is careers. We are bringing Takeover Day back to its roots and highlighting how it can support young people of all ages to learn about different jobs in museums and develop their skills, both in the sector and beyond. The date also coincides with Discover Creative Careers Week.

In this session, we will:

Provide a range of ideas to inspire your own careers themed Takeover Day with local children and young people,
Hear a case study from the Great North Museum: Hancock about hosting their first careers themed Takeover Day in 2024,
Create opportunities for attendees to informally share their ideas for Takeover Day or experience of other careers focused projects they have undertaken.

Please bring along your own cuppa and snacks! 

Take a look at the full schedule. 
 
This event will be delivered virtually over one and a half hours.  

Kids in Museums

Running a careers themed Takeover Day: Afternoon Cuppa Session

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

Droitwich Spa

Southampton

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Monthly free to attend support group for people with hoarding behaviour.&nbsp; Facilitated by Founder/Chair Megan Karnes.&nbsp; Provides both psychological and practical support.

Monthly free to attend support group for people with hoarding behaviour. Facilitated by Founder/Chair Megan Karnes. Provides both psychological and practical support.

HoardingUK

Monthly free to attend support group for people with hoarding behaviour.  Facilitated by Founder/Chair Megan Karnes.  Provides both psychological and practical support.

Place in the Space

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;">TEA &#39;N CHAT - &nbsp;Introducing AI in Textiles Education&nbsp;A FUN AND FASCINATING ONLINE LIVE SESSION WITH ROY BALLAM<div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">19 MARCH 2024TIME: &nbsp;7-8pm&nbsp;&nbsp;&nbsp;FREE EVENT<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;">Artificial Intelligence is already here and being used in businesses and in schools. Become an AI expert and transform the way you and your colleagues can change the way you work.&nbsp;Get ahead of the curve, keep up to date and join us for this TEA &#39;N CHAT with our very own techie geek ROY BALLAM, who will introduce the potential use of AI in textiles education.&nbsp;You will see AI in action, demonstrating how different tools could save you time, support your planning and teaching, enhance pupil experience, and further your creativity. The pros and cons of AI will also be highlighted. Transform your teaching with AI tools, save time, and get creative!The session will show how AI could help you:&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; font-style: italic; box-sizing: border-box;" fr-original-style="font-size: 16px; font-style: italic;">create teaching schemes and lesson plans&nbsp;</li><li style="font-size: 16px; font-style: italic; box-sizing: border-box;" fr-original-style="font-size: 16px; font-style: italic;">explore subject specific knowledge&nbsp;</li><li style="font-size: 16px; font-style: italic; box-sizing: border-box;" fr-original-style="font-size: 16px; font-style: italic;">generate and explore ideas, concepts, themes and designers&nbsp;</li><li style="font-size: 16px; font-style: italic; box-sizing: border-box;" fr-original-style="font-size: 16px; font-style: italic;">write questions and assessment frameworks&nbsp;</li><li style="font-size: 16px; font-style: italic; box-sizing: border-box;" fr-original-style="font-size: 16px; font-style: italic;">unleash creativity in textile design, colour, styles and fashion. &nbsp;</li></ul>This is a &lsquo;must-attend&rsquo;&nbsp;session for all those interested in AI (or just starting to discover its potential) and wishing to discover how it could be used in school. It is a stepping stone for the more in-depth&nbsp;Integrating AI in textiles education&nbsp;event being held on the 11 May 2024.</div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"> COURSE LEADER: &nbsp; ROY BALLAM &nbsp;BA (Hons), MA, School Education Consultant<img src="https://images.cademy.co.uk/textiles-skills-centre/9b61b89b-c982-4dd2-b44b-0b22e86d67db/original.jpeg" style="width: 200px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; -webkit-user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 200px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable wysiwyg_padded_img_cls">Roy works as a school education consultant, after leaving a leading charity as Managing Director and Head of Education.&nbsp;He has been involved in numerous teaching and education programme, initiatives and publications, including those in the UK and internationally.&nbsp; He is an experienced educational leader specialising in education management, training, resource development and research, and policy development and implementation. Throughout his career, he has used ICT to help bring subject-specific learning to life and support teachers through innovative, but pragmatic approaches. Roy originally trained as a food and textiles teacher and has been a GCSE moderator and A-level principal examiner.  &nbsp;<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;">The&nbsp;Textiles Skills Centre Associates&nbsp;are a team of volunteers that manage the social media platforms and website, and offer support, mentorship and advice to textile teachers and trainees. We organise free resource networking events each month (Tea &#39;N Chat) and are always on hand to help and encourage when needed. We are always looking for new Associate members, so if you would like to join this small team then do contact us at:&nbsp;info@textileskillscentre.comAt the moment all costs are met by our team and time is given freely. If you are able to support us with a donation, however small, this will help to enhance the work we are doing.You can donate using the DONATION button below which will take you to the Paypal donations page, or select an amount when you book the event. All donations gratefully received.<a href="https://www.paypal.com/donate/?hosted_button_id=P3GCCAAFZBJWC" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; -webkit-user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">DONATION</a>




TEA 'N CHAT - LINETTE MANUEL - 3D PRINTED FASHION
13 MAY 2025
TIME: 7-8pm  
 FREE EVENT
This event is held on ZOOM, so please register to get the Zoom details.



Join us for a FREE Tea 'N Chat with LINETTE MANUEL talking about her work with 3D Fashion  
Discover the exciting world of 3D printed fashion and learn how to incorporate it into your classroom. This webinar will provide you with valuable insights into the benefits, and tools associated with implementing 3D printed fashion projects into your classes.

We will go through this key topics:

What is 3D Printed Fashion?
3D Printed Basics
3D Printed Fashion Techniques
3D Printed Fashion Example Projects
Benefits of 3D Printed Fashion Classes
Advantages of 3D Printed Fashion Classes on students development
Hidden secondary impact
Best Tools and Equipment

Best filaments (including the sustainable filaments)
Best printers for 3D Printed Fashion
Best tools and softwares



Linette's work involves bridging the gap between technologies and humanity. Her previous experiences, from working at big companies such as IBM, to working in innovative startups and co-founding EduTech startup such Makeful, reflect her purpose. She is on a mission to reshape the STEAM education and make it inclusive for all. 
With 7 years of STEAM teaching experience, a well developed background in Textile Science and Engineering and extensive experience working with companies such as IBM, she decided to reshape STEAM education. As a winner of Dean’s Prize of Czech Technical University and creator of sound generative haptic suit,  Linette believes that education and technology are key to building a prosperous future for everyone.

Follow Linette here:

MAKEFUL Website: https://www.make-ful.com/about

Facebook: https://www.facebook.com/makefulmakeful/about



The Textiles Skills Centre Associates are a team of volunteers that manage the social media platforms and website, and offer support, mentorship and advice to textile teachers and trainees. We organise free resource networking events each month (Tea 'N Chat) and are always on hand to help and encourage when needed.
We are always looking for new Associate members, so if you would like to join this small team then do contact us at: info@textileskillscentre.com
At the moment all costs are met by our team and time is given freely. If you are able to support us with a donation, however small, this will help to enhance the work we are doing.
You can donate by selecting an amount at checkout, or using the ‘BUY THE TEAM A COFFEE’ button below. All donations gratefully received.
(Especially ☕ and 🍰 😋)
BUY THE TEAM A COFFEE

Textiles Skills Centre

Art Teacher

Arts & Crafts

Fashion Crafts

AI Art Generation

AI (Artificial Intelligence)

Tea 'N Chat free event - Talk with LINETTE MANUEL about 3D Fashion printing. 

Tea 'N Chat - LINETTE MANUEL - 3D PRINTED FASHION

DONATION

Personal development groups for practitioners with B&aacute;rbara GodoyA playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"<table style="width: 100%; border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style="width: 100%;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Tuesday Evenings Group&nbsp;6 pm to 7.15 pm&nbsp;(UK Time)</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Friday Lunchtime Group 12.30 pm to 1.45 pm(UK time)</td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 21 and 28 January 4, 11, 18 and 25 February 4, 11, 18 and 25 MarchTerm Two: 6, 13, 20 and 27 May 3, 10, 17 and 24 June 1 and 8 JulyTerm Three: 23 and 30 September 7, 14, 21 and 28 October 4, 11, 18 and 25 November</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 24 and 31 January 7, 14, 21, 28 February 7, 14, 21 and 28 MarchTerm Two: 2, 9, 16, 23 and 30 May 6, 13, 20 and 27 June 4 JulyTerm Three: 26 September 3, 10, 17, 24 and 31 October 7, 14, 21 and 28 November</td></tr></tbody></table> Venue: Online (Zoom) Fee:&nbsp;&pound;350&nbsp;per term or&nbsp;&pound;900&nbsp;the whole yearB&aacute;rbara Godoy&nbsp;M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP &amp; UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetB&aacute;rbara&rsquo;s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent&rsquo;s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. B&aacute;rbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: &ldquo;Experiences&rdquo; to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work. <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/f0370d38-60f2-46d6-bd42-11b15afedfae/original.jpeg" style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> Organized by: <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/376c7e35-cd6e-46a0-9b64-dee8373e64c4/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Personal development groups for practitioners with Bárbara Godoy
A playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"
Tuesday Evenings Group 6 pm to 7.15 pm 
(UK Time)	Friday Lunchtime Group 12.30 pm to 1.45 pm
(UK time)
Spring Term Phase One - 2025
22 and 29 April
6, 13, 20 and 27 May
3, 10, 17 and 24 June
Autumn Term Phase Two - 2025
23 and 30 September
7, 14, 21 and 28 October
4, 11, 18 and 25 November
Winter Term Phase Three - 2026
20 and 27 January
3, 10, 17 and 24 February
3, 10, 17 and 24 March	Winter Term Phase One - 2025
24 and 31 January
7, 14, 21, 28 February
7, 14, 21 and 28 March
Spring Term Phase Two - 2025
25 April
2, 9, 16, 23 and 30 May
6, 13, 20 and 27 June
Autumn Term Phase Three - 2025
26 September
3, 10, 17, 24 and 31 October
7, 14, 21 and 28 November


Venue: Online (Zoom)
Fee: £350 per term or £900 the whole year
Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work.





Organized by:






Therapy Harley Street

Unlocking Our-Selves 2025: "Away With the Fairies"

Full year

One Term

EFQM Performance Improvement Practitioner Course
A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework.
The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.
 
Who is it for?
This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
 
Benefits
By the end of the course, participants will be able to:
Explain the overall RADAR logic
Explain the main principles of positive culture and mindset for driving performance
Describe how RADAR can be implemented into an organisation to improve performance at every level
Identify how to use RADAR to drive the management agenda
Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework.
Programme
The main topics covered during the EFQM Performance Improvement Practitioner training are:
RADAR logic and examples of how it can be used
Using RADAR to drive the management agenda
Using RADAR to drive strategic initiatives
Using RADAR to set up strategic KPI’s
RADAR as a Performance Improvement Framework
Case studies and group exercises
RADAR Improvement Matrix self-assessment
The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.
 
Further Development
The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. 
 
Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.
 
EFQM Performance Improvement Leader
If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours.


Dates and time:
This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT



Cost:
£1000 + VAT

Centre for Competitiveness

EFQM Performance Improvement Practitioner Workshop - May 2025

Grantham

Master the challenges of diverse driving environments and ensure safe handling techniques with this combined Driver CPC course!This comprehensive program equips professional drivers with the skills and knowledge to navigate both urban and rural landscapes confidently.Key areas covered:<ul data-sourcepos="9:1-9:17" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-sourcepos="9:1-9:17" fr-original-style="" style="box-sizing: border-box;">Urban Driving Techniques:&nbsp;Develop strategies for navigating busy city streets,&nbsp;including managing traffic congestion,&nbsp;negotiating junctions,&nbsp;and adhering to specific urban regulations.</li><li data-sourcepos="10:1-10:24" fr-original-style="" style="box-sizing: border-box;">Rural Road Safety:&nbsp;Learn how to adapt your driving style for rural roads,&nbsp;including handling narrow lanes,unpredictable bends,&nbsp;and potential hazards like livestock and wildlife.</li><li data-sourcepos="11:1-11:27" fr-original-style="" style="box-sizing: border-box;">Safe Manual Handling:&nbsp;Gain a strong foundation in safe lifting techniques to prevent injuries when loading, unloading,&nbsp;and manoeuvring goods.</li></ul><div fr-original-style="" style="box-sizing: border-box;">Register now for safer and more efficient driving! </div>

Our comprehensive online course offers a deep dive into Manual Handling and Safe Loading of Vehicles. Whether you're a seasoned driver or just starting out, this training will equip you with essential knowledge and skills to navigate various road conditions safely and efficiently.
Manual Handling Training: Gain a strong foundation in safe lifting techniques to prevent injuries when loading, unloading, and manoeuvring goods.
Safe Loading of Vehicles: Acquire essential knowledge and practical skills for securing loads effectively, preventing accidents, and complying with road safety regulations. 
Invest in your professional development and become a safer, more compliant driver.

Please review our Terms and Conditions for more information.


Total Compliance 

Police Driving

Certificate in Emergency Response Ambulance Driving (CERAD)

Drink Driving Rehabilitation Course (DDR)

Driving Instructor

Practical Driving

Driver CPC

Driver CPC - 1 Day Periodic 7 Hour Course - Manual Handling / Safe Loading of Vehicles - ONLINE - May 25

LOOKING FOR: ADULT FICTIONSarah Williams is a Director of the <a href="http://www.sophiehicksagency.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Sophie Hicks Agency</a> which she joined in 2014 and she has worked as a literary agent for over 10 years. Sarah represents a wide range of adult fiction and non-fiction and as she runs the film and television side of the agency, she is particularly interested in books that have screen potential.She is looking for literary fiction, reading group fiction, memoir and lifestyle/personal development - basically any book that can surprise, change and challenge a reader. Recent favourites are Tides by Sara Freeman, The Paper Palace by Miranda Cowley Heller, Early Morning Riser by Katherine Heiney and In The Dream House by Carmen Maria Machado.Sarah would like you to submit a covering letter, 1 page synopsis and the first 20 - 30 pages of your manuscript in a single word document.(In addition to the paid sessions, Sarah is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">agent121@iaminprint.co.uk</a>&nbsp;to apply, outlining your case for this option which is offered at the&nbsp;discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print&nbsp;prior to the event. You also agree to email your material in one document to reach&nbsp;I Am In Print&nbsp;by the stated submission deadline and note that&nbsp;I Am In Print&nbsp;take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Wednesday 31 January 2024

LOOKING FOR: ADULT FICTION

Sarah Williams is a Director of the Sophie Hicks Agency which she joined in 2014 and she has worked as a literary agent for over 10 years. Sarah represents a wide range of adult fiction and non-fiction and as she runs the film and television side of the agency, she is particularly interested in books that have screen potential.

She is looking for literary fiction, reading group fiction, memoir and lifestyle/personal development - basically any book that can surprise, change and challenge a reader. Recent favourites are Tides by Sara Freeman, The Paper Palace by Miranda Cowley Heller, Early Morning Riser by Katherine Heiney and In The Dream House by Carmen Maria Machado.

Sarah would like you to submit a covering letter, 1 page synopsis and 
the first 20 - 30 pages of your manuscript in a single word document.

(In addition to the paid sessions, Sarah is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Wednesday 7th May 2025

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