Duration 1 Days 6 CPD hours
Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements
Duration 1 Days 6 CPD hours This course is intended for This course is intended for working professionals in various job roles, both native and non-native English speakers, who use formal and informal written communications in the course of business, and who seek to improve their grammar usage. Overview In this course, you will develop the skills to coach for results. You will: Define coaching and determine how you want to coach. Build a foundation for coaching. Establish a coaching process. Execute a coaching plan. Coach teams and coach remotely. As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios. Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors. Defining Yourself as a Coach Define Coaching Determine a Coaching Approach Developing Core Coaching Skills Evaluate Performance Develop Essential Interpersonal Skills Establishing a Coaching Process Initiate the Coaching Relationship Agree on a Coaching Plan Executing the Coaching Plan Coach Adjust the Coaching Plan Verify That Goals Have Been Met Coaching in Different Business Scenarios Coach a Team Coach Remotely
Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who may need to present information effectively in a professional environment. Overview Define what makes a presentation effective. Plan presentations. Design a presentation framework. Develop the presentation body. Create supporting materials. Prepare for your presentation. Deliver presentations. Conduct a question-and-answer session. Deliver group presentations and virtual presentations. The ability to deliver presentations is vital to achieving advancement for yourself and for your ideas. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent presentation, even stellar ideas can fail to convince your audience. In this course, you will learn to organize your ideas to create coherent and convincing oral presentations, while also utilizing available visual aids and using public-speaking techniques to strengthen your delivery. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites To ensure your success, you will need to have experience writing in a professional context and creating presentations using Microsoft Office PowerPoint. 1. Defining Presentation Effectiveness Identify Qualities of Effective Presentations Evaluate Yourself as a Presenter 2. Planning Presentations Analyze the Audience Establish Your Presentation\'s Objectives 3. Designing the Presentation Create the Presentation Structure Organize the Presentation Body Write the Conclusion First Write the Introduction 4. Developing the Presentation Body Select Evidence Write the Presentation Body Create Visuals 5. Creating Supporting Materials Create a Slide Deck Create Speaker Aids Create Audience Handouts 6. Preparing for Your Presentation Rehearse the Presentation Plan Event Logistics 7. Delivering Presentations Connect with Your Audience Present Powerfully Utilize a Slide Deck Effectively 8. Conducting a Question-and-Answer Session Answer Questions Handle Challenging Questions 9. Presenting in Common Business Scenarios Plan and Deliver a Virtual Presentation Plan and Deliver Group Presentations 10. Key Course Information This course focuses on the skills necessary to prepare and deliver an effective presentation; that being said, the learner will not be creating, delivering, or designing a specific presentation from start to finish in this course (this course only provides the foundational knowledge for doing this work back at the office). This course consists of instructor lecture along with course activities corresponding with the main course objectives. In terms of the course activities, 50% will be discussion based - 25% will be in a group-work format - and 25% will be hands-on/involve a digital tool, such as a PowerPoint or Word file. The intent is for students leaving this course to take the skills learned and apply them to their efforts of creating more effective presentations upon returning to the workplace. Additional course details: Nexus Humans Effective Presentations (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Presentations (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves. Overview Understand the role of the business analyst and core competencies for performing successfully Discuss the criticality of business analysis and requirements for successful project outcomes Understand the main professional associations and standards supporting business analysts in the industry Discuss the common problems with requirements and explore approaches to address these issues Obtain a clear understanding of the various requirements types and the significance for eliciting each type Demonstrate your ability to identify stakeholders Explore various methods for understanding and analyzing stakeholders Discuss and apply good planning practices to requirements elicitation efforts Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques Understand how to progress from elicitation to analysis to documentation Write well-formed and validated requirements Gain understanding of the best practices for writing quality requirements Learn the technical writing techniques that apply directly to writing requirements documents Discuss writing pitfalls, risks that impact requirements, and how to address them Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation Learn approaches for validating requirements Understand the difference between validating requirements and validating the solution With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. Review of Foundational Concepts Definition of a business analysis Definition of business analyst BA role vs. PM role Business analysis competencies Benefits of business analysis Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis core concepts Discussion: Project challenges Understanding Requirements Common problems with requirements Understand the problem first Define the business need Situation statements and moving to requirements Understanding requirement types Business requirements Stakeholder/User Requirements Solution Requirements Functional Requirements Non-Functional Requirements Assumptions and Constraints Discussions: Requirement problems, business needs, and identifying non-functional requirements Discovering Stakeholders Definition of a stakeholder Stakeholder types Identifying stakeholders Performing stakeholder analysis Stakeholders and requirements Tips for identifying stakeholders Grouping stakeholders Creating a RACI model Tips for analyzing stakeholders Documenting results of stakeholder analysis Workshop: Discovering stakeholders Preparing for Requirements Elicitation Planning for elicitation Benefits of elicitation planning What do you plan? The elicitation plan Setting objectives for elicitation Determining the scope for elicitation Establishing pre-work Determining the outputs for the session The iterative nature of elicitation Elicitation roles Elicitation planning techniques Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation Workshop: Planning for elicitation Conduct Requirements Elicitation Elicitation skillset Types of elicitation techniques Using active listening in elicitation Techniques for performing elicitation Benchmarking/Market Analysis Brainstorming Business Rules Analysis Collaborative Games Concept Modeling Data Mining Data Modeling Document Analysis Focus Groups Interface Analysis Interviews Observation Process Modeling Prototyping Survey or Questionnaire Workshops Write Effective Requirements Elicitation and Analysis Requirements related issues Implications of bad requirements Elicitation and documentation Writing skillset Documenting requirements Modeling requirements Defining the project life cycle Impact of project life cycle on documentation Requirements specifications Characteristics of good requirements Guidelines for writing textual requirements Structuring a requirement Writing pitfalls Traceability Requirements attributes Risks associated to requirements Discussions: Project Life Cycle and Correcting Poorly Written Requirements Workshops: Documenting Requirements and Identify Characteristics of Good Requirements Confirm and Communicate Elicitation Requirements Business analysis communication Requirements communication Communication skills The 7 Cs Timing of communication Planning communication Importance of Collaboration Planning collaboration Documenting communication/collaboration needs Confirming elicitation results Verify requirements Characteristics of good requirements (revisited) Requirements checklist Requirements validation Signing off on requirements Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation Signoff Workshops: Communicating Requirements and Obtaining Signoff Evaluate the Solution Business analyst role in solution evaluation Why solutions under perform What we are looking for in solution evaluation When does solution evaluation occur Performing solution evaluation Planning solution evaluation Metrics that might exist Evaluating long term performance Qualitative vs. quantitative measures Tools & techniques used in solution evaluation Comparing expected to actuals When solution evaluation discovers a variance Tools/techniques for analyzing variances Proposing a recommendation Communicating results of solution evaluation Discussion: Addressing Variance Wrap up and Next Steps Useful books and links on writing effective requirements BABOK© Guide Business Analysis for Practitioners: A Practice Guide Additional course details: Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Administrator Architect Database Administrator Overview To provide an acceptable response time to users and manage resources effectively, you learn how to monitor performance and manage resources within the multitenant container database and its pluggable databases, and within each pluggable database. Another important aspect is the data movement between non-CDBs and pluggable databases, and between pluggable databases. It is also important to understand the procedures of upgrading an Oracle Database multitenant container database or an Oracle Database pluggable database. Finally, students discover the way multitenant container database and pluggable databases are created and monitored in the Cloud. This course covers all aspects of the multitenant architecture, providing detailed information on the components of an Oracle multitenant container database and its regular and application pluggable databases. You learn why and how to create and manage a multitenant container database and its regular and application pluggable databases, with storage structures appropriate for the business applications. You practice cold and hot cloning, plugging unplugged pluggable databases in multitenant container databases using various methods. CDB BasicsCDB and Regular PDBsApplication PDBs and Application InstallationPDB CreationCDB and PDB ManagementStorageSecurityBackup and DuplicateRecovery and FlashbackPerformance MonitoringResources AllocationData MovementUpgrade methods
Duration 3 Days 18 CPD hours This course is intended for This class is intended for the following job roles: [Cloud] information security analysts, architects, and engineers Information security/cybersecurity specialists Cloud infrastructure architects Additionally, the course is intended for Google and partner field personnel who work with customers in those job roles. The course should also be useful to developers of cloud applications Overview This course teaches participants the following skills: Understanding the Google approach to security Managing administrative identities using Cloud Identity. Implementing least privilege administrative access using Google Cloud Resource Manager, Cloud IAM. Implementing IP traffic controls using VPC firewalls and Cloud Armor Implementing Identity Aware Proxy Analyzing changes to the configuration or metadata of resources with GCP audit logs Scanning for and redact sensitive data with the Data Loss Prevention API Scanning a GCP deployment with Forseti Remediating important types of vulnerabilities, especially in public access to data and VMs This course gives participants broad study of security controls and techniques on Google Cloud Platform. Through lectures, demonstrations, and hands-on labs, participants explore and deploy the components of a secure Google Cloud solution. Participants also learn mitigation techniques for attacks at many points in a Google Cloud-based infrastructure, including Distributed Denial-of-Service attacks, phishing attacks, and threats involving content classification and use. Foundations of GCP Security Google Cloud's approach to security The shared security responsibility model Threats mitigated by Google and by GCP Access Transparency Cloud Identity Cloud Identity Syncing with Microsoft Active Directory Choosing between Google authentication and SAML-based SSO GCP best practices Identity and Access Management GCP Resource Manager: projects, folders, and organizations GCP IAM roles, including custom roles GCP IAM policies, including organization policies GCP IAM best practices Configuring Google Virtual Private Cloud for Isolation and Security Configuring VPC firewalls (both ingress and egress rules) Load balancing and SSL policies Private Google API access SSL proxy use Best practices for structuring VPC networks Best security practices for VPNs Security considerations for interconnect and peering options Available security products from partners Monitoring, Logging, Auditing, and Scanning Stackdriver monitoring and logging VPC flow logs Cloud audit logging Deploying and Using Forseti Securing Compute Engine: techniques and best practices Compute Engine service accounts, default and customer-defined IAM roles for VMs API scopes for VMs Managing SSH keys for Linux VMs Managing RDP logins for Windows VMs Organization policy controls: trusted images, public IP address, disabling serial port Encrypting VM images with customer-managed encryption keys and with customer-supplied encryption keys Finding and remediating public access to VMs VM best practices Encrypting VM disks with customer-supplied encryption keys Securing cloud data: techniques and best practices Cloud Storage and IAM permissions Cloud Storage and ACLs Auditing cloud data, including finding and remediating publicly accessible data Signed Cloud Storage URLs Signed policy documents Encrypting Cloud Storage objects with customer-managed encryption keys and with customer-supplied encryption keys Best practices, including deleting archived versions of objects after key rotation BigQuery authorized views BigQuery IAM roles Best practices, including preferring IAM permissions over ACLs Protecting against Distributed Denial of Service Attacks: techniques and best practices How DDoS attacks work Mitigations: GCLB, Cloud CDN, autoscaling, VPC ingress and egress firewalls, Cloud Armor Types of complementary partner products Application Security: techniques and best practices Types of application security vulnerabilities DoS protections in App Engine and Cloud Functions Cloud Security Scanner Threat: Identity and Oauth phishing Identity Aware Proxy Content-related vulnerabilities: techniques and best practices Threat: Ransomware Mitigations: Backups, IAM, Data Loss Prevention API Threats: Data misuse, privacy violations, sensitive/restricted/unacceptable content Mitigations: Classifying content using Cloud ML APIs; scanning and redacting data using Data Loss Prevention API Additional course details: Nexus Humans Security in Google Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Security in Google Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Horizon Cloud Service on Microsoft Azure administrators, system integrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of Horizon Cloud Service on Microsoft Azure Discuss the initial Microsoft Azure configurations required for the Horizon Cloud Service on Microsoft Azure deployment Discuss Horizon Cloud Service on Microsoft Azure networking concepts Discuss Horizon Cloud Service on Microsoft Azure AD requirements and integration best practices Determine steps and requirements to deploy or upgrade Horizon Cloud Service on Microsoft Azure Recognize Horizon Cloud Service console controls that are available for administrators Identify Horizon Cloud upgrade features and benefits List the steps and considerations to take when setting up a primary VM to be used as an assignable image Identify how to access desktops and application from Horizon Cloud Service on Microsoft Azure Discuss and create Remote Desktop Session Host Farms Explain power management options in the RDSH farm Create VDI desktop assignments and entitlements Manage assignable images on Horizon Cloud Service on Microsoft Azure Describe and Use Image management service for Horizon Cloud Service on Microsoft Azure Describe the integration of Dynamic Environment Manger with Horizon Cloud Service on Microsoft Azure Manage user personalization and application configurations using the Dynamic Environment Manager management console and application profiler Discuss the usage of App Volumes for Horizon Cloud Service on Microsoft Azure Discuss the integration of Workspace ONE Access with Horizon Cloud Service on Microsoft Azure Interpret scalability considerations for Horizon Cloud Service on Microsoft Azure Determine the process of deploying, configuring, and paring Horizon Cloud Connector into your pod's environment Apply troubleshooting techniques relevant to Horizon Cloud Service and Microsoft Azure Summarize the analytics and monitoring capabilities in Horizon Cloud Service on Microsoft Azure This five-day, hands-on training provides you with the knowledge, skills, and abilities to achieve competence in deploying and managing VMware Horizon© Cloud Service? on Microsoft Azure. This training increases your skills and competence in using the VMware Horizon© Cloud Administration Console and Microsoft Azure portal.Through a combination of hands-on labs and interactive lectures, you learn how to import and manage images for VDI and RDSH assignments. You also learn how to configure and use the Universal Broker function, VMware App Volumes?, Workspace ONE Access and VMware Dynamic Environment Manager? in the Horizon Cloud Service on Microsoft Azure deployment. Course Introduction Introduction and course logistics Course objectives Introduction to Horizon Cloud Service on Microsoft Azure Identify Horizon Cloud Service on Microsoft Azure features, benefits, and licensing options Interpret Horizon Cloud Service on Microsoft Azure architecture components to identify configuration prerequisite Interpret Horizon Cloud Service on Microsoft Azure deployment models Discuss the initial Microsoft Azure configurations required for the Horizon Cloud Service on Microsoft Azure deployment Microsoft Azure Networking Requirements Summarize Horizon Cloud connectivity considerations and tasks Discuss Horizon Cloud on Microsoft Azure networking concepts Identify ports required for local connections, remote connections, and endpoint operating system firewall rules Active Directory List the features and limitations of supported AD configurations Discuss Horizon Cloud Service on Microsoft Azure AD integration best practices Determine Horizon Cloud Service on Microsoft Azure AD requirements Deployment and Upgrades Determine steps and requirements to deploy Horizon Cloud Service on Microsoft Azure Discuss the features and benefits of using multiple tenant subnets for desktops and RDSH Discuss the features and benefits of using Internal and External UAG Recognize Horizon Cloud Service console controls that are available for administrators Identify Horizon Cloud upgrade features and benefits Creating Images Outline the process and choices to set up primary VMs Identify the configuration choices for importing primary VMs List steps to install the user software on the primary VM Identify steps to convert a configured primary VM to an assignable image Access Desktops and Applications Use Horizon Client to access desktops and remote applications Compare the remote display protocols that are available for Horizon Cloud Remote Desktop Session Host Farms List the steps and considerations to take when creating an RDSH farm List the actions that can be performed on farms listed on the console?s Farms page List the actions to assign an application to a user or group List the prerequisites and steps to create an RDSH session assignment VDI Desktops Compare a dedicated assignment to floating assignment Outline steps to create a VDI desktop assignment Explain the entitlement of desktops Managing Assignable Images Describe and manage assignable images Describe and Use Image management service for Horizon Cloud Service on Microsoft Azure VMware Dynamic Environment Manager Identify the VMware Dynamic Environment Manager functional areas and their benefits Prepare an infrastructure for VMware Dynamic Environment Manager Outline the steps that are required to install and configure Dynamic Environment Manager components Manage user personalization and application configurations using the Dynamic Environment Manager management console and application profiler App Volumes for Horizon Cloud Service on Microsoft Azure Explain how App Volumes works with Horizon Cloud Service on Microsoft Azure Identify the features and benefits of App Volumes in Horizon Cloud Service on Microsoft Azure Identify the interface elements of App Volumes in Horizon Cloud Service on Microsoft Azure Install and configure App Volumes in Horizon Cloud Service on Microsoft Azure Workspace ONE Access Describe the benefits of integrating VMware Horizon Cloud service with Workspace ONE Access. Describe how a user obtains access to an entitled virtual desktop or application from the Intelligent Hub catalog. Describe the importance of binding directory with Workspace ONE Access and setting up custom user attribute synchronization. Describe the importance of configuring the Remote App Access Client in Workspace ONE Access. Summarize the steps of configuring the Access settings in Horizon Cloud control panel. Access an entitled Horizon virtual desktop or application in the Intelligent Hub catalog. Scalability Considerations Discuss the Horizon Cloud Service on Microsoft Azure scalability cost and settings Describe the usage of Universal Broker in Horizon Cloud Service on Microsoft Azure Horizon Cloud Connector Describe the features and benefits of Horizon Cloud Connector List the prerequisites and requirements to connect a Horizon pod with Horizon Cloud Connector Determine the process of deploying, configuring, and paring Horizon Cloud Connector into your pod?s environment Troubleshooting Horizon Cloud Service on Microsoft Azure Discuss Horizon Cloud Service on Microsoft Azure troubleshooting basics Discuss Horizon Cloud Service troubleshooting basics Summarize the analytics and monitoring capabilities in Horizon Cloud Service on Microsoft Azure
Duration 5 Days 30 CPD hours This course is intended for Tier 1 system administrators, and integrators responsible for managing and maintaining VMware Horizon Infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Describe the installation, architecture, and requirements of Horizon Connection Server Describe the authentication and certificate options for a VMware Horizon environment Recognize the integration process and benefits of Workspace ONE Access and VMware Horizon Compare the remote display protocols that are available in VMware Horizon Describe the 3D rendering options available in VMware Horizon Discuss the scalability options available in VMware Horizon Describe the different security options for VMware Horizon environments Discuss the advanced configurations of Horizon Connection Server List the troubleshooting techniques for common Horizon Connection Server issues Interpret the Horizon Connection Server logs Identify Unified Access Gateway configuration and certificate issues List the troubleshooting steps for common Unified Access Gateway common issues Describe Blast configuration verification using logs and settings Describe the Blast optimization recommendations for different use cases Describe VMware Horizon connections and how to troubleshoot related problems Describe VMware Horizon certificates List the troubleshooting steps for common VMware Horizon certificates issues Describe Cloud Pod Architecture troubleshooting scenarios Identify and fix problems in a VMware Horizon environment VMware Horizon 8: Infrastructure Administrator and Troubleshooting is a five-day combination course of VMware Horizon 8: Infrastructure Administration & VMware Horizon 8: Infrastructure Troubleshooting. This training collection gives you the skills to install and configure a virtual desktop infrastructure platform. This course builds your skills in installing and configuring VMware Horizon© through a combination of lecture and hands-on labs. You learn how to install and configure VMware Horizon© Connection Server?, VMware Unified Access Gateway?, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Also, this course provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting Horizon Connection Server, Unified Access Gateway, protocols, connections, and certificates. This course provides a challenge lab designed to present participants with infrastructure issues that may arise in actual Horizon environments. The lab objective is to put into practice the contents covered during the training to create a working environment. Course Introduction Introductions and course logistics Course objectives Horizon Connection Server Recognize VMware Horizon reference architecture Identify the supported features of Horizon Connection Server Identify the recommended system requirements for Horizon Connection Server Configure the VMware Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the AD Lightweight Directory Service (LDS) database as a critical component of Horizon Connection Server installation Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the smart card authentication options that Horizon Connection Server supports Outline the steps to create a VMware Horizon administrator and custom roles Describe the roles available in a VMware Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a VMware Horizon environment Workspace ONE Access and Virtual Application Management Recognize the features and benefits of Workspace ONE Access Describe the features of the Workspace ONE Access console Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace ONE services Horizon Protocols Compare the remote display protocols that are available in VMware Horizon Describe Blast Describe the Blast display protocol codecs Summarize the Blast codec options List the ideal applications for each Blast codec Describe Blast and PCoIP ADMX GPO common configurations Graphics Cards Describe the 3D rendering options available in Vmware Horizon Compare vSGA and vDGA List the steps to configure graphics cards for use in a VMware Horizon environment Horizon Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization List the steps to configure graphics cards for use in a VMware Horizon environment Configure a load balancer for use in a VMware Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options Horizon Security Explain concepts relevant to secure VMware Horizon connections Describe how to restrict VMware Horizon connections Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List the Unified Access Gateway firewall rules Describe the situations in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces Troubleshooting Horizon Connection Server Identify the general troubleshooting techniques for Horizon Connection Server Explain how to use logs to identify common Horizon Connection Server problems Describe AD LDS replication Discuss common Horizon Connection Server replication issues Explain how to interpret Horizon Connection Server logs Compare successful and unsuccessful logs from common infrastructure administration tasks Troubleshooting Unified Access Gateway Identify common Unified Access Gateway deployment issues Explain how to monitor the health of a Unified Access Gateway deployment Identify and troubleshoot Unified Access Gateway certificate issues Explain how to monitor, test, and troubleshoot network errors using tcpdump and curl Detail the general Unified Access Gateway troubleshooting methods Blast Configuration Discuss Blast codecs and Encoder Switch settings Describe how to verify BLAST configuration using logs and settings Optimizing Blast List general Blast optimization recommendations Summarize Blast tuning recommendations that apply to WAN connections Summarize Blast tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe the recommended tuning options to increase display protocol quality for all use cases and applications Troubleshooting VMware Horizon Connections Explain VMware Horizon connections Describe the role of primary and secondary protocols in VMware Horizon connections Describe HTML client access connections Describe Horizon Connections load balancing Describe timeout settings, supported health monitoring strings, and suitable load balancer persistence values Identify the troubleshooting steps for failing VMware Horizon load balancer connections List the steps for troubleshooting VMware Horizon connections Troubleshooting VMware Horizon Certificates List the functions of VMware Horizon certificates Describe VMware Horizon certificate scenarios Discuss potential challenges related to certificates in VMware Horizon Describe the troubleshooting approach to VMware Horizon certificates issues Cloud Pod Architecture Describe Cloud Pod Architecture troubleshooting scenarios Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Infrastructure Administration and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Infrastructure Administration and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.