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27930 Development courses in Nottingham delivered Online

Voice Acting Training for Voice Actors

By Compliance Central

The MOST DEMANDED PATHWAY are WAITING for YOU Are you eager to explore the thrilling world of Voice Acting and become a real "Voice Actor"? This means that instead of just recording commercials, promos, and announcements as voiceovers for income, you can hone your vocal acting skills and gain the ability to act in various audio scenarios! Look no further - this comprehensive voice acting training course will provide you with everything you need to get ahead. From learning about dialects and accents to developing character voices, you'll be able to start your journey towards becoming an expert voice actor. With interesting activities, amusing examples, and constructive exercises designed to challenge your abilities, you're sure to find this voice acting course rewarding, invigorating, and truly captivating. Voice Acting Course Package: Course 01: Voice Actor Training Course 02: Public Speaking Voice Acting Training Learning Outcomes: Upon successful completion of this highly appreciated Voice Acting Training course, you'll be a skilled professional, besides- Discover your "business voice". Develop your marketing and branding skills. Determine the tools you'll need to construct your studio. Learn proper studio etiquette and recording techniques. Learn the fundamentals of audio editing for a clear sound. Find out how and where to land your first jobs. Create a character bag that contains a variety of personas. Along with the Voice Acting Training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Embark on your next step in life today - enrol now and make yourself one step closer to success. Course contains advanced and latest curriculum study modules: Course 01: Voice Actor Training Module 01: Introduction Module 02: Voiceover Basics Module 03: Finding Your Voice Module 04: Using Your Instrument Module 05: Exercising Your Voice Module 06: Useful Tips Module 07: Plan Your Demo Module 08: The Audition Module 09: Record Your Voice Module 10: The Studio Module 11: Promoting Your Voice Module 12: UK Voice Acting Industry Course 02: Public Speaking Module 01: Hook Your Audience Module 02: Show Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Close Well CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to master professional acting abilities to turn your inherent talent in creating 'funny voices' into paid regular work, this is for you! Great for seasoned voice actors who want to increase their revenue by adding gaming and animation studios to their clientele! Ideal for trained actors who need to make money while waiting for stage bookings. All varieties of voices are required for voice acting job in video games and animation, therefore regardless of your age, this course is for you to help start your voice acting career! Requirements To enrol in this Voice Acting Training course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Voice Acting course, you can explore trendy and in-demand jobs related to Voice Training, such as- Voiceover Artist: £20,000 to £50,000 per year Audiobook Narrator: £25,000 to £50,000 per year Commercial Voice Actor: £25,000 to £60,000 per year Video Game Voice Actor: £25,000 to £60,000 per year Animation Voice Actor: £25,000 to £60,000 per year Certificates 1 CPD Accredited Hard Copy Certificate Hard copy certificate - Included 1 CPD Accredited Hard Copy Certificate- Delivery charge: Inside the UK: £3.99, Outside of the UK: £9.99 Certificate of completion Digital certificate - Included CPD Accredited PDF Certificate Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Other CPD Accredited Hard Copy Certificate for £9.99 Delivery charge: Inside the UK: Free Outside of the UK: £9.99

Voice Acting Training for Voice Actors
Delivered Online On Demand10 hours
£12

Essential Components of European Medical Device Regulations

5.0(2)

By Online Training Academy

Unlock the secrets to navigating the intricate landscape of European medical device regulations with our comprehensive course. Designed for those who seek mastery in understanding and applying the latest EU standards, this course is your gateway to compliance excellence. Dive deep into the regulatory environment, where you'll explore the essential components that govern the medical device industry in Europe. Learn how to seamlessly integrate these regulations into your practice, ensuring your products meet the highest standards of safety and efficacy. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Discover the nuances of reporting requirements and identification processes, critical for maintaining transparency and accountability. Our expertly curated content guides you through establishing a robust quality system, pivotal for regulatory success. Equip yourself with the knowledge to confidently manage regulatory submissions and navigate quality audits with ease. Join a community of like-minded professionals and elevate your regulatory expertise, ensuring your organisation stays ahead in the competitive medical device market. Enrol now to transform your approach to European medical device regulations and lead with confidence in a compliant and efficient manner. Course Curriculum Module 01: Overview to European Regulations on Medical Devices Module 02: Essential Components of EU MDR Module 03: Reporting Requirements and Identification Module 04: Quality System in Medical Device Regulation Learning Outcomes: Understand the core elements of European medical device regulations. Identify key components of EU Medical Device Regulation (MDR). Master reporting requirements and device identification processes. Implement quality systems in medical device regulation. Analyse essential EU MDR regulatory requirements. Navigate the complexities of EU medical device compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Regulatory affairs specialists in the medical device industry. Quality assurance professionals in healthcare. Compliance officers in medical device companies. Medical device product managers. Legal advisors in healthcare regulation. Career path Regulatory Affairs Specialist Quality Assurance Manager Compliance Officer Medical Device Consultant Product Manager Regulatory Affairs Associate Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Essential Components of European Medical Device Regulations
Delivered Online On Demand1 hour 48 minutes
£12

Microsoft Azure Machine Learning

4.5(3)

By Studyhub UK

Picture this: A vast cloud realm, brimming with data, all ready to weave tales of insight and wisdom. Welcome aboard our 'Microsoft Azure Machine Learning' odyssey! This isn't just a course; it's a canvas where technology meets art. Unravel the mysteries of Azure Machine Learning Studio, dance with data modules, and play with predictions about incomes and the price tags of fancy cars. Ready for a whirlwind romance with data? Learning Outcomes Become best pals with Microsoft Azure Machine Learning Studio - it's cooler than it sounds! Play detective with a variety of puzzling machine learning modules. Predict tomorrow! Well, not literally, but we'll dabble in forecasting incomes and car prices. Revel in the drama of data as we churn stories from raw numbers. Flip through the fascinating pages of notebooks in Azure, a bibliophile's techy delight. Why choose this Microsoft Azure Machine Learning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Microsoft Azure Machine Learning Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Microsoft Azure Machine Learning course for? Tech aficionados itching to ride the cloud wave. Curious data wizards eager to add Azure spells to their grimoire. Project champs on a quest for the perfect cloud platform. Code artists seeking to stitch machine learning into their digital tapestry. Future stars of tech, dreaming big and aiming higher. Career path Azure Machine Learning Maestro - £45,000 - £65,000 Data Alchemist - £50,000 - £72,000 Cloud Castle Architect - £70,000 - £92,000 Machine Learning Magician - £55,000 - £78,000 Storyteller of Stats - £60,000 - £85,000 Azure Artisan - £40,000 - £60,000 Prerequisites This Microsoft Azure Machine Learning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Azure Machine Learning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Azure Machine Learning Module 01: Introduction to Microsoft Azure Machine Learning Studio and Administration 00:22:00 Module 02: Various Modules in Machine Learning 00:13:00 Module 03: Prediction of Income (Automated Tutorial) 00:33:00 Module 04: Prediction of Automobile Price using Linear Regression Algorithm 00:59:00 Module 05: Dataset Processing and Analysis (Sample-1) 00:57:00 Module 06: Cross Validation for Regression (Sample-2) 00:28:00 Module 07: Clustering Group Iris data (Sample-3) 00:17:00 Module 08: Introduction on Notebook in Microsoft Azure Machine Learning Studio 00:18:00 Assignment Assignment - Microsoft Azure Machine Learning 00:00:00

Microsoft Azure Machine Learning
Delivered Online On Demand4 hours 7 minutes
£10.99

Professional Certificate Course in Big Data Infrastructure in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Dive into the heart of Big Data Infrastructure, exploring storage systems, distributed file frameworks, and processing paradigms. This course provides a comprehensive understanding of key components like HDFS, Apache Spark, and Cassandra, offering insights into their architecture, use cases, and real-world applications. This course is a deep dive into the complex landscape of Big Data Infrastructure. From unravelling the architecture of Apache Spark to dissecting the benefits of distributed file systems, participants gain expertise in assessing, comparing, and implementing various Big Data storage and processing systems. Scalability, fault-tolerance, and industry-specific case studies add practical depth to theoretical knowledge. After the successful completion of this course, you will be able to: Understand the Components of Big Data Infrastructure, Including Storage Systems, Distributed File Systems, and Processing Frameworks. Identify the Characteristics and Benefits of Distributed File Systems Such as Hadoop Distributed File System (H.D.F.S). Describe the Architecture and Capabilities of Apache Spark and its Role in Big Data Processing. Recognise the Use Cases and Benefits of Apache Cassandra as a Distributed N..O.S.Q.L Database. Compare and Contrast Different Big Data Storage and Processing Systems Such as Hadoop, Spark, and Cassandra. Understand the Scalability and Fault-tolerance Mechanisms Used in Big Data Infrastructure, Such as Sharding and Replication. Appreciate the Challenges Associated with Deploying and Managing Big Data Infrastructure, Such as Hardware and Software Configuration and Security Considerations. Explore the intricacies of Big Data Infrastructure, from understanding storage systems to unraveling the nuances of distributed file frameworks and processing engines. Gain a comprehensive view of scalability, fault-tolerance mechanisms, and industry-specific challenges through engaging case studies. Equip yourself to navigate the dynamic landscape of Big Data with confidence and expertise. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Big Data Infrastructure Self-paced pre-recorded learning content on this topic. Big Data Infrastructure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Big Data Infrastructure Engineer Hadoop Administrator Spark Developer Cassandra Database Administrator Big Data Solutions Architect Data Infrastructure Manager NoSQL Database Analyst Big Data Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Big Data Infrastructure in London 2024
Delivered Online On Demand14 days
£28

ChatGPT for Marketing and Productivity with AI Tools

By The Teachers Training

Overview ChatGPT for Marketing and Productivity with AI Tools Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this ChatGPT for Marketing and Productivity with AI Tools Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: The AI Marketing Playbook Unit 01: Start an Account with ChatGPT 00:02:00 Unit 02: What the Company OpenAI Say About Itself 00:02:00 Unit 03: What OpenAI Say About The Limitations of the Chatbot 00:02:00 Unit 04: Chatbot Prompt Examples Given By Open AI 00:02:00 Unit 05: Will Chat GPT Be a Paid Application 00:01:00 Unit 06: Chat GPT Idea Generation 00:02:00 Unit 07: Chat GPT - Idea Qualification and Accuracy 00:03:00 Unit 08: ChatGPT - Accuracy and Citations 00:02:00 Unit 09: Chat GPT - Creating HTML Instances 00:01:00 Unit 10: Chat GPT - How to Solve Specific Business Problems 00:02:00 Unit 11: Chat GPT - Statistical Verification of Information 00:01:00 Unit 12: Chat GPT - Rewrite Content for Different Contexts 00:02:00 Unit 13: ChatGPT - Content Checked With AI 00:02:00 Unit 14: ChatGPT - Simplifying Information 00:01:00 Unit 15: ChatGPT - How to Ask the Chatbot about Context 00:01:00 Unit 16: ChatGPT - How to Cross-Post Queries 00:01:00 Unit 17: ChatGPT - How to Narrow Down the Context of Your Query 00:02:00 Unit 18: ChatGPT - How to Solve a Business Process 00:02:00 Unit 19: ChatGPT - Developing a Methodology From Experts 00:01:00 Unit 20: The Future of ChatGPT 00:01:00 Section 02: How to Use ChatGPT and AI for Marketing Unit 01: Autonous AI Agents 00:01:00 Unit 02: Connecting to Open AI 00:01:00 Unit 03: Getting an OpenAI Key 00:01:00 Unit 04: Agent GPT - Autonomous AI 00:02:00 Unit 05: GoalGPT - Autonomous Agents 00:01:00 Unit 06: Cognosis - Autonomous AI 00:02:00 Unit 07: Aomni - Autonomous Agent 00:01:00 Unit 08: Durable - Build a Website with AI 00:01:00 Unit 09: Eightify Summaries 00:02:00 Unit 10: Genei - Do Higher Quality Research with AI 00:01:00 Unit 11: Ellicit - Do Higher Quality Research with AI 00:01:00 Unit 12: Inciteful - Do Higher Quality Research with AI 00:02:00 Unit 13: SciteAI Determine the Credibility of Your Research 00:01:00 Unit 14: Eleven Labs - Voice Cloning 00:02:00 Unit 15: AgentGPT - Wrap Up and Return 00:01:00 Unit 16: Cognosys - Wrap Up and Return 00:01:00 Unit 17: Aomni - Wrap Up and Return 00:01:00 Unit 18: Goal GPT - Wrap Up and Return 00:01:00 Unit 19: Uploading Research Reports to Summarization Applications 00:01:00 Unit 20: Perspective on The Future of AI 00:01:00 Section 03: Productivity with AI Tools Unit 01: Meta Search Sites 00:02:00 Unit 02: SMMRY for Summarzing 00:01:00 Unit 03: ChatGPT Plugins Waitlist 00:01:00 Unit 04: Using Microsoft Bing Search 00:02:00 Unit 05: Using Google Bard 00:01:00 Unit 06: Microsoft Word Speech To Text 00:01:00 Unit 07: Transcribe Audio in Microsoft Word 00:02:00 Unit 08: Speechify 00:02:00 Unit 09: Exact Image Creation 00:01:00 Unit 10: AI Design Tools 00:02:00 Unit 11: Learn How to Prompt 00:01:00 Unit 12: Content Improvement 00:01:00 Unit 13: Idea Generation 00:01:00 Unit 14: Audio Enhancement with Adobe 00:02:00 Unit 15: Clean up Audio With Cleaanvoice 00:01:00 Unit 16: Notion-AI 00:01:00 Unit 17: Pictory 00:01:00 Unit 18: Lex 00:01:00 Unit 19: ChatPDF 00:01:00 Unit 20: Conclusion and the Future of Generatie AI - Searchie 00:01:00

ChatGPT for Marketing and Productivity with AI Tools
Delivered Online On Demand1 hour 24 minutes
£24.99

Special Needs Premium Bundle - CPD Certified

5.0(3)

By School Of Health Care

Special Needs: Special Needs Course Online This exclusive Special Needs: Special Needs Course is designed to provide you with the knowledge and skills required for a career in special education. This Special Needs: Special Needs diploma will teach you everything you need to know about SEN and its importance in society. You will learn about the various ways in which schools provide services to children with special needs. You will also gain a thorough understanding of a SENCO's roles and responsibilities. This Special Needs: Special Needs diploma Course will further educate you on behavioural issues and common Special Needs (SEN) conditions found in schools. Special Needs: Special Needs Bundle course comes with 2 courses: Course 01: Special Educational Needs (SEN) Course 02: Level 3 Award for Special Educational Needs Coordinators in Early Years Settings Course 03: ADHD Awareness Course 04: Level 3 Certificate in Understanding Autism Course 05: EYFS Teaching Diploma Course 06: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children [ Note: Free PDF certificate as soon as completing Special Needs: Special Needs Course] Special Needs: Special Needs Course Online Industry Experts designed this Special Educational Needs (SEN) course into 09 detailed Modules. Industry Experts designed this Level 3 Award for Special Educational Needs Coordinators in Early Years Settings course into 02 detailed Modules. Certification of Special Needs: Special Needs Course After completing the Special Needs: Special Needs Course, you can instantly download your certificate for FREE. Assessment Method of Special Needs: Special Needs Course After completing Special Needs: Special Needs Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Who is this course for? Special Needs: Special Needs Course This Special Needs: Special Needs Course is ideal for anyone who wants to learn more about Special Education Needs (SEN). However, this diploma will primarily benefit job seekers seeking a career in the SEN Field as well as employees in the SEN field, including: Teachers SEN Counsellors Parents with Special Needs Children Behavioural Analysts Requirements Special Needs: Special Needs Course To enrol in this Special Needs: Special Needs Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Special Needs: Special Needs Course. Be energetic and self-motivated to complete our Special Needs: Special Needs Course. Basic computer Skill is required to complete our Special Needs: Special Needs Course. If you want to enrol in our Special Needs: Special Needs Course, you must be at least 15 years old. Career path Special Needs: Special Needs Course This Special Needs: Special Needs Course will allow you to kickstart your career in the relevant field.

Special Needs Premium Bundle - CPD Certified
Delivered Online On Demand40 hours
£40

Design your Dream Life Vision Board Workshop

By Sinéad Robertson

How to Make a Vision Board That Actually Works. Physically manifest your wildest dreams! Connect thoughts to your vision & get super clear with your direction.

Design your Dream Life Vision Board Workshop
Delivered Online On Demand2 hours
£15

Office Admin and Customer Service Diploma

5.0(1)

By Course Gate

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand48 hours
£11.99

Say It Skillfully: Tough Conversations with Great Results

By IIL Europe Ltd

Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner

Say It Skillfully: Tough Conversations with Great Results
Delivered Online On Demand30 minutes
£15

Say It Skillfully: Tough Conversations with Great Results

By IIL Europe Ltd

Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner

Say It Skillfully: Tough Conversations with Great Results
Delivered Online On Demand30 minutes
£15