Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Risk Management & Outsourcing School Excursions, Camps & Activities Do you contract out school camps, excursions or international tours? If so, you need to understand what risks you've transferred & what risks you've retained. This course steps you through exactly what you need to know when contracting something out.
Kaizen Land - Gamifying Daily Stand-Up and Overcoming Anti-Patterns Learn how the gingerbread men are taking over the daily Stand-Up and forever changing the mornings of development teams everywhere. Have your Daily Stand-Ups become stale? We'll talk through the evolution of an idea that ended up demolishing monotony, obliterating anti-patterns and spawning smiles. We'll talk through the implementation of a game board during one team's stand-up through the infectious adoption and evolution of its existence. You'll hear how teams tackled some of their greatest impediments and helped build a zone of psychological safety all while having fun. By the end of this session, you'll be prepared to bring this back to your team and create your own success stories. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Kickstart your career with our Complete Python from Scratch: Start your career in Python 3+ course. Python is an all-purpose language with one of the biggest and abundant library features. It is used for a wide range of purposes such as web development, scripting, testing, app development, and data science. So it's one of the most sought after skills by employers. The Complete Python from Scratch: Start your career in Python 3+ course is designed to give you a complete understanding of the programming language right from setup to advanced level applications.The experience will provide you with the chance to work in a variety of sectors including web development, machine learning, data security, analytics and so much more. It will prepare you with sound theoretical and practical knowledge of Python programming that will prepare you to work with evidence-based strategies. If you are keen to equip yourself with knowledge of programming with Python and make a strategic career intervention, then choose our Complete Python from Scratch: Start your career in Python 3+ course. Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field, and you can show off your certificate in your LinkedIn profile and in your resume to impress employers and boost your career. Our Complete Python from Scratch: Start your career in Python 3+ course is packed with 14 modules, with a total of 18 hours of learning materials. You will be able to study this course at your own pace, from anywhere and at any time. Enrol today and upgrade your knowledge on Python programming to lead a more prosperous life.
Ever wonder why some businesses flourish while others flounder? The secrets lie in effective business management. Business Management is more than just leadership; it's about charting the course for success, innovating for the future, and ensuring financial stability. Introducing the Advanced Diploma in Business Management - Level 7 bundle, a comprehensive set of courses that delivers a robust theoretical foundation in key areas. From the intricacies of Business Analysis and Development to the structured approach of Project Management and the agility of Scrum Master, this bundle encompasses it all. Augmented with Leadership, Management Training, and Financial Management courses, it aims to sculpt future business stalwarts. Whether you're eyeing that managerial position, considering starting your own venture, or just seeking to expand your business prowess, this course is your stepping stone. Embrace the future with confidence; embark on this learning journey today. Learning Outcomes Comprehend core concepts of Business Management. Understand the fundamentals of Business Analysis. Familiarise with Business Development strategies. Gain insights into Project Management techniques. Grasp principles of Leadership & Management Training. Discover the essence of Agile Scrum methodologies. Learn the nuances of Financial Management. The Advanced Diploma in Business Management - Level 7 bundle is meticulously designed to offer learners a profound theoretical insight into the realm of business. Whether it's understanding the analytical aspects of Business Analysis, the strategic importance of Business Development, or the organised approach of Project Management, this course sheds light on every vital facet. Further, by diving into the realms of Leadership & Management Training, you prepare to take on authoritative roles with finesse. Additionally, the Agile Scrum Master course introduces the agile mindset, pivotal in today's fast-paced business environment. Rounding up with Financial Management, the bundle ensures a holistic understanding, emphasising the benefits and applications of each topic to empower you for an illustrious career in business management. Courses in this Business Management bundle Course 01: Advanced Diploma in Business Management Additional Free Courses: Course 02: Business Analysis Course 03: Business Development Course 04: Advanced Diploma in Project Management at QLS Level 7 Course 05: Diploma in Leadership & Management Training at QLS Level 5 Course 06: Agile Scrum Master Course 07: Financial Management Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Who is this course for This Business Management course is ideal for: Aspiring Business Managers. Entrepreneurs seeking managerial insights. Management graduates aiming for comprehensive knowledge. Business Analysts aiming to broaden their horizons. Requirements To enrol in this Business Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Manager Business Analyst Business Development Manager Project Manager Agile Scrum Master Financial Manager Certificates 7 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99
Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server. This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches. Prerequisites Before attending this course, students must have: -Experience with Windows networking technologies and implementation. - Experience with Windows Server administration, maintenance, and troubleshooting. 1 - Review Windows PowerShell Learn about Windows PowerShell Get familiar with Windows PowerShell applications Identify factors to install and use Windows PowerShell Configure the Windows PowerShell console Configure the Windows PowerShell Integrated Scripting Environment (ISE) Use Visual Studio Code with PowerShell 2 - Understand the command syntax in Windows PowerShell Discover the structure of PowerShell cmdlets Discover the parameters for using PowerShell cmdlets Review the tab completion feature in PowerShell Display the About files content in PowerShell 3 - Find commands and Get-Help in Windows PowerShell Define modules in PowerShell Find cmdlets in PowerShell Use command aliases in PowerShell Use Show-Command and Get-Help in PowerShell Interpret the help file contents and update the local help content in PowerShell 4 - Manage Active Directory Domain Services using PowerShell cmdlets Manage user accounts in PowerShell Manage groups and group memberships in PowerShell Manage computer accounts in PowerShell Manage organizational units and Active Directory objects in PowerShell 5 - Manage network service settings for Windows devices using PowerShell cmdlets Manage IP addresses in PowerShell Manage IP routing in PowerShell Manage DNS clients in PowerShell Manage Windows Firewall settings in PowerShell 6 - Manage Windows Server settings using PowerShell cmdlets Automate management tasks using the Group Policy management cmdlets Manage server roles and services using PowerShell cmdlets Manage Hyper-V Virtual Machines using PowerShell cmdlets Manage Internet Information Services using PowerShell cmdlets 7 - Manage settings for a local Windows machine using PowerShell cmdlets Manage Windows 10 using PowerShell Manage permissions with PowerShell 8 - Understand the Windows PowerShell pipeline Review Windows PowerShell pipeline and its output Discover object members in PowerShell Control the formatting of pipeline output 9 - Select, sort, and measure objects using the pipeline Sort and group objects by property in the pipeline Measure objects in the pipeline Select a set of objects in the pipeline Select object properties in the pipeline Create and format calculated properties in the pipeline 10 - Filter objects out of the pipeline Learn about the comparison operators in PowerShell Review basic filter syntax in the pipeline Review advanced filter syntax in the pipeline Optimize the filter performance in the pipeline 11 - Enumerate objects in the pipeline Learn about enumerations in the pipeline Review basic syntax to enumerate objects in the pipeline Review advanced syntax to enumerate objects in the pipeline 12 - Send and pass data as output from the pipeline Write pipeline data to a file Convert pipeline objects to other forms of data representation in PowerShell Control additional output options in PowerShell 13 - Pass pipeline objects Pipeline parameter binding Identify ByValue parameters Pass data by using ByValue Pass data by using ByPropertyName Identify ByPropertyName parameters Use manual parameters to override the pipeline Use parenthetical commands Expand property values 14 - Connect with data stores using PowerShell providers Define Windows PowerShell providers Review the built-in providers in PowerShell Access provider help in PowerShell 15 - Use PowerShell drives in PowerShell Explain PowerShell drives in PowerShell Use PowerShell drive cmdlets in PowerShell Manage the file system in PowerShell Manage the registry in PowerShell Work with certificates in PowerShell Work with other PowerShell drives in PowerShell 16 - Review CIM and WMI Review architecture of CIM and WMI Review repositories in CIM and WMI Locate online class documentation by using CIM and WMI cmdlets 17 - Query configuration information by using CIM and WMI List local repository namespaces and classes by using CIM and WMI Query instances by using commands and WMI Query Language Connect to remote computers by using CIM and WMI cmdlets Query repository classes from remote computers by using CIMSession objects 18 - Query and manipulate repository objects by using CIM and WMI methods Discover methods of repository objects by using CIM and WMI Locate class methods and documentation by using CIM and WMI Invoke methods of repository objects by using CIM and WMI 19 - Manage variables in Windows PowerShell scripts Define variables in Windows PowerShell scripts Create variable names in Windows PowerShell scripts Assign values and types to variables in Windows PowerShell scripts Identify the methods and properties of variables in Windows PowerShell scripts Use string variables and methods in Windows PowerShell scripts Use date variables and methods in Windows PowerShell scripts 20 - Work with arrays and hash tables in Windows PowerShell scripts Define an array in Windows PowerShell scripts Work with array lists in Windows PowerShell scripts Define hash tables in Windows PowerShell Scripts Work with hash tables in Windows PowerShell scripts 21 - Create and run scripts by using Windows PowerShell Review Windows PowerShell scripts Modify scripts in the PowerShell Gallery Create scripts using Windows PowerShell Review the PowerShellGet module in Windows PowerShell Run scripts and set the execution policy in Windows PowerShell Review Windows PowerShell and AppLocker Sign the scripts digitally in Windows PowerShell 22 - Work with scripting constructs in Windows PowerShell Review and use the ForEach loop in Windows PowerShell scripts Review and use the If construct in Windows PowerShell scripts Review and use the Switch construct in Windows PowerShell scripts Review the For construct in Windows PowerShell scripts Review other loop constructs in Windows PowerShell scripts Review Break and Continue in Windows PowerShell scripts 23 - Import data in different formats for use in scripts by using Windows PowerShell cmdlets Use the Get-Content command in Windows PowerShell scripts Use the Import-Csv cmdlet in Windows PowerShell scripts Use the Import-Clixml cmdlet in Windows PowerShell scripts Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts 24 - Use methods to accept user inputs in Windows PowerShell scripts Identify values that might change in Windows PowerShell scripts Use the Read-Host cmdlet in Windows PowerShell scripts Use the Get-Credential cmdlet in Windows PowerShell scripts Use the Out-GridView cmdlet in Windows PowerShell scripts Pass parameters to a Windows PowerShell script 25 - Troubleshoot scripts and handle errors in Windows PowerShell Interpret error messages generated for Windows PowerShell commands Add output to Windows PowerShell scripts Use breakpoints in Windows PowerShell scripts Interpret error actions for Windows PowerShell commands 26 - Use functions and modules in Windows PowerShell scripts Review functions in Windows PowerShell scripts Use variable scope in Windows PowerShell scripts Create modules in Windows PowerShell scripts Use the dot sourcing feature in Windows PowerShell 27 - Manage single and multiple computers by using Windows PowerShell remoting Review the remoting feature of Windows PowerShell Compare remoting with remote connectivity Review the remoting security feature of Windows PowerShell Enable remoting by using Windows PowerShell Use one-to-one remoting by using Windows PowerShell Use one-to-many remoting by using Windows PowerShell Compare remoting output with local output 28 - Use advanced Windows PowerShell remoting techniques Review common remoting techniques of Windows PowerShell Send parameters to remote computers in Windows PowerShell Set access protection to variables, aliases, and functions by using the scope modifier Enable multi-hop remoting in Windows PowerShell 29 - Manage persistent connections to remote computers by using Windows PowerShell sessions Review persistent connections in Windows PowerShell Create and manage persistent PSSessions by using Windows PowerShell Disconnect PSSessions by using Windows PowerShell Review the feature of implicit remoting in Windows PowerShell 30 - Review Azure PowerShell module Review Azure PowerShell Review the benefits of the Azure PowerShell module Install the Azure PowerShell module Migrate Azure PowerShell from AzureRM to Azure Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules 31 - Review the features and tools for Azure Cloud Shell Review the characteristics of Azure Cloud Shell Review the features and tools of Azure Cloud Shell Configure and experiment with Azure Cloud Shell 32 - Manage Azure resources with Windows PowerShell Create a new Azure virtual machine by using Windows PowerShell commands Manage Azure virtual machines by using Windows PowerShell commands Manage Azure related storage by using Azure PowerShell Manage Azure subscriptions by using Azure PowerShell 33 - Manage users, groups, and licenses in Microsoft Entra ID by using Windows PowerShell Review benefits to manage Microsoft 365 services by using Windows PowerShell Connect to the Microsoft 365 tenant by using Windows PowerShell Manage users in Microsoft 365 by using Windows PowerShell Manage groups in Microsoft 365 by using Windows PowerShell Manage roles in Microsoft 365 by using Windows PowerShell Manage licenses in Microsoft 365 by using Windows PowerShell 34 - Manage Exchange Online by using Windows PowerShell Connect to Exchange Online by using Windows PowerShell Manage mailboxes in Exchange Online by using Windows PowerShell Manage resources in Exchange Online by using Windows PowerShell Manage admin roles in Exchange Online by using Windows PowerShell 35 - Manage SharePoint Online by using Windows PowerShell Install and connect to SharePoint Online Management Shell by using Windows PowerShell Manage SharePoint Online users and groups by using Windows PowerShell Manage SharePoint sites by using Windows PowerShell Manage SharePoint Online external user sharing by using Windows PowerShell 36 - Manage Microsoft Teams by using Windows PowerShell Review Microsoft Teams PowerShell module Install the Microsoft Teams PowerShell module Manage teams with Microsoft Teams PowerShell module 37 - Create and manage background jobs using Windows PowerShell Define the types of background jobs in Windows PowerShell Start remote jobs and CIM/WMI jobs in Windows PowerShell Monitor jobs in Windows PowerShell Retrieve results for running jobs in Windows PowerShell 38 - Create and manage scheduled jobs using Windows PowerShell Create and run Windows PowerShell scripts as scheduled tasks Define scheduled jobs in Windows PowerShell Create job option and job trigger objects in Windows PowerShell Create and register a scheduled job in Windows PowerShell Retrieve the results from a scheduled job in Windows PowerShell
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Statistical Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Statistical Analysis at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Statistical Analysis at QLS Level 5 course. Due to Statistical Analysis at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Statistical Analysis at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Statistical Analysis at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Statistical Analysis at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Statistical Analysis at QLS Level 5 course. This Statistical Analysis at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Statistical Analysis at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Statistical Analysis at QLS Level 5 course: Module 01: The Realm of Statistics Module 02: Basic Statistical Terms Module 03: The Center of the Data Module 04: Data Variability Module 05: Binomial and Normal Distributions Module 06: Introduction to Probability Module 07: Estimates and Intervals Module 08: Hypothesis Testing Module 09: Regression Analysis Module 10: Algorithms, Analytics and Predictions Module 11: Learning From Experience: The Bayesian Way Module 12: Doing Statistics: The Wrong Way Module 13: How We Can Do Statistics Better Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Statistical Analysis at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Statistical Analysis at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Statistical Analysis at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Statistical Analysis at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Statistical Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
When life feels like a tangled mess of to-do lists and self-doubt, the right words at the right moment can make all the difference. The Motivational Mentorship Workshop Course brings you that spark—minus the fluff. This online workshop has been created to offer refreshing insights, structured guidance, and a healthy dose of motivation that doesn’t shout in capital letters or try to sell you magic. It’s about cutting through the noise with clarity, confidence, and a sense of direction that actually makes sense. You’ll discover techniques that inspire others while staying grounded yourself—ideal for anyone who wants to lead, support or simply stop second-guessing every move. Whether you're guiding a team, helping a friend, or mentoring someone through career changes or personal setbacks, this course is built to help you make a lasting impact. It’s insightful, human, and just the right amount of clever without trying too hard. No flashy slogans—just thoughtful mentorship that sticks. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Motivational Mentorship Module 2: Building a Strong Mentor-Mentee Relationship Module 3: Goal Setting and Action Planning Module 4: Supporting Personal and Professional Growth Module 5: Overcoming Challenges and Obstacles Module 6: Diversity and Inclusion in Mentorship Module 7: Mentorship for Different Career Levels and Industries Module 8: Mentoring in a Digital Age Module 9: Ethical Considerations in Mentorship Module 10: Evaluating and Measuring Mentorship Success Module 11: The Future of Mentorship Learning Outcomes: Foster meaningful mentor-mentee relationships for enhanced professional development. Set strategic goals and devise action plans tailored to individual aspirations. Navigate diverse professional terrains with adaptability and resilience. Overcome challenges and obstacles to foster continuous personal and professional growth. Embrace diversity and inclusion principles to enrich mentorship dynamics. Leverage digital platforms effectively for mentorship in the modern professional landscape. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Mentors Professionals seeking mentorship skills Career changers Graduates entering the workforce Mid-level professionals Individuals committed to personal growth Entrepreneurs and small business owners Those passionate about diversity and inclusion in mentorship Career path Human Resources Specialist Career Coach Leadership Development Specialist Training and Development Manager Diversity and Inclusion Consultant Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Customer Relationship Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique CRM at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the CRM at QLS Level 4 course. Due to CRM at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn CRM at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The CRM at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the CRM at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this CRM at QLS Level 4 course. This CRM at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This CRM at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the CRM at QLS Level 4 course: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Customer Relationship Management at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This CRM at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements CRM at QLS Level 4 No prior background or expertise is required. Career path The CRM at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Relationship Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.