28700 Development courses in Edinburgh delivered Online

If you are interested in counselling or therapy related to psychology, the Diploma in Dialectical Behaviour Therapy (DBT) course is the best option for you. The course introduces you to one of the effective treatment named Dialectical Behaviour Therapy that emphasises the psychosocial aspects of treatment - how a person interacts with others in different environments and relationships. Dialectical Behaviour Therapy (DBT) is a type of cognitive-behavioural therapy that helps the clients to acquire new skills to manage painful emotions and decrease conflict in relationships. Throughout the course, you will learn how to set up a DBT counselling session with your clients. The course teaches you how counselling and psychotherapy are used in DBT method. Upon completion, you will be able to apply the therapy method to your clients. What Will I Learn? Know how to use DBT approach in their work Know how counselling & psychotherapy is used Know how to structure therapeutic sections ('online' or 'offline') Requirements An interest in counselling or psychology A basic knowledge of what counselling or psychotherapy involves An awareness that counselling has different approaches Introduction About the Instructor FREE 00:02:00 About the Course FREE 00:06:00 What is Counselling & Psychotherapy Definition of Counselling FREE 00:07:00 Counselling & Psychotherapy 00:07:00 Approaches in Counselling & Psychotherapy 00:12:00 About Dialectical Behaviour Therapy (DBT) What is DBT? 00:05:00 What is 'dialectical'? 00:06:00 History & Philosophy of DBT 00:06:00 DBT Strategies & 'Life Skills' What is 'Mindfulness' 00:08:00 What is 'Distress Tolerance' 00:10:00 What is 'Emotion regulation' 00:11:00 What is 'Interpersonal Effectiveness' 00:06:00 Treatment by DBT Multistage approach of DBT 00:06:00 The Stages of Treatment in DBT 00:11:00 Prioritising Treatments Targets 00:05:00 How to set up 'learning environment' for the client 00:07:00 How to conduct 'Behavioural Analysis' 00:11:00 DBT for Psychological Disorders Uses of DBT 00:03:00 DBT in the treatment of Borderline Personality Disorder 00:07:00 DBT in the treatment of Depression 00:09:00 DBT for treatment of Anxiety & OCD 00:08:00 DBT for treatment of 'Eating Disorders' 00:08:00 Effectiveness of DBT How effective is DBT? 00:07:00 Criticism and Limitations of DBT 00:05:00 Thank You and Good Bye! 00:04:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course at a glance Boost your career in emergency management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why Emergency Management Training Course for Wardens right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this Emergency Management for Wardens course will set you up with a solid foundation to become a confident emergency warden and develop more advanced skills. This comprehensive Emergency Management for Wardens course is the perfect way to kickstart your career in the field of emergency management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Emergency Management Training Course for Wardens Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Welcome Meet Your Trainers Is This Course for You? Potential Emergencies for Venues Emergency Planning, Identification and Analysis Plus Fire Emergencies Bomb Threats Active Shooter and Terrorism Crowd Related Emergencies Emergency Control Organisation ECO Considerations Emergency Response Procedures Notification, Communication, Control, Response, Evacuation Human Behaviour and Children Lifts and Escalators, Media, People with Disabilities Personal Effects, Emergency Colour Codes, Recovery Warden Skills Leadership and Communication in Emergencies Being Calm Under Pressure and Situational Awareness Tactical Decision Games, Drills and Exercises Wrap Up Wrap Up Who should take this course? This comprehensive Emergency Management for Wardens course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of emergency management. Entry Requirements There are no academic entry requirements for this Emergency Management for Wardens course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Enter the dynamic world of sports representation through the Sport Agent Diploma course. Navigate the fundamentals of the sports agent industry, exploring the roles and responsibilities of sports agents. Study the diverse characteristics and socioeconomic aspects of sports agents, dissect agency models and regulations, and understand the nuances of brand building and representation. Develop crucial skills in networking, sponsorship, and agency operations while learning the pathway to becoming a successful sports agent. Learning Outcomes: Gain insights into the foundations and evolution of the sports agent industry. Understand the diverse duties and functions performed by sports agents. Analyze the various characteristics and types of sports agents and their socioeconomic impact. Navigate through sports agency models and regulatory frameworks. Develop strategies for effective brand building and representation. Master networking techniques and grasp the significance of sponsorship in sports representation. Cultivate the essential skills required for successful sports agency operations. Map out the steps and requirements to become a reputable and proficient sports agent. Why buy this Sport Agent Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sport Agent Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sport Agent Diploma course is ideal for Individuals aspiring to pursue a career as a sports agent. Sports enthusiasts interested in the business and management side of sports. Professionals in marketing, business, or law exploring opportunities in sports representation. Athletes and former athletes seeking to transition into sports agency roles. Prerequisites This Sport Agent Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Sports Agent: £25,000 - £40,000 Sports Agent (Mid-Level): £40,000 - £70,000 Senior Sports Agent: £60,000 - £100,000 Sports Agency Owner: £80,000 - £150,000 Sports Agency Director: £100,000 - £200,000. Course Curriculum Module 01: Introduction to Sports Agent Industry Introduction to Sports Agent Industry 00:08:00 Sports Agent 00:12:00 Module 02: Duties and Functions of Sports Agent Duties and Responsibilities of a Sports Agent 00:08:00 Functions of a Sports Agency 00:10:00 Module 03: Characteristics, Types and Socio-Economic Aspects of Sports Agents Characteristics of a Sports Agency 00:28:00 Different Types of Sports Agents and Services 00:25:00 The Social and Economic Weight of Sports Agents 00:45:00 Module 04: Sports Agency Model and Regulations Sports Agency Model 00:20:00 Statutory and Common Law Duties on Sports Agents 00:18:00 Module 05: Representative Bodies and Brand Building Sports Agents' Representative Bodies 00:15:00 Brand Building and Management 00:06:00 Module 06: Networking, Sponsorship and Required Skills Networking and Sponsorship 00:08:00 Skills Required for Sports Agents 00:10:00 Module 07: Becoming a Sports Agent How to Become a Sports Agent 00:15:00 Assignment Assignment - Sport Agent Diploma 00:00:00

Empower your professional journey with our insightful The Purpose of Professional Boundaries: Ethical and Professional Practice course. Our curriculum is meticulously designed to shed light on the essence and significance of professional boundaries, an integral element in maintaining a healthy and efficient workplace environment.    Boost your understanding of relationships, legal aspects, and the purpose of maintaining professional boundaries, and leverage them to grow mutual respect, integrity, and productivity at work. Advance your knowledge with our engaging modules, covering a wide spectrum of topics from comprehending negative consequences to upholding your professional boundaries.    Discover the critical role of codes of conduct in preserving the sanctity of professional relationships and learn how to handle the delicate balance of professional interactions. Our comprehensive course serves as a blueprint for navigating the complexities of professional ethics and boundaries. Position yourself ahead in your career by mastering the art of maintaining professional boundaries.    The Purpose of Professional Boundaries course is ideal for anyone seeking to excel in their professional life, enhance their workplace relations, and promote ethical conduct. Equip yourself with the necessary tools and knowledge to make a positive impact on your professional environment. Start your journey towards ethical and professional excellence by enrolling in the course today! Learning Outcome   Understand the concept and purpose of professional boundaries. Navigate the complexities of relationships within professional boundaries. Comprehend the legal implications of professional boundaries. Learn the principles and support mechanisms for maintaining professional boundaries. Understand the repercussions of crossing professional boundaries. Acquire skills to uphold codes of conduct and sustain professional boundaries. Who is this course for: Professionals aiming to foster a healthy workplace environment. Managers seeking to implement ethical practices within their teams. Individuals aiming to understand and navigate workplace relationships. Those interested in learning about the legal aspects of professional boundaries. Aspiring leaders seeking to enhance their professional conduct. Certification After studying the course materials of The Purpose of Professional Boundaries: Ethical and Professional Practice course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed The Purpose of Professional Boundaries: Ethical and Professional Practice course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path The Purpose of Professional Boundaries course offers valuable insights for individuals across all professional fields. It provides a strong foundation for aspiring managers, HR professionals, and leaders, shaping them into effective, ethical, and respected figures in their workplace. The course enhances your professional growth and offers significant advantages in roles that require strong interpersonal skills and ethical practices.   Course Curriculum Module 01: What are professional boundaries What are professional boundaries 00:25:00 Module 02: Purpose of a professional boundary Purpose of a professional boundary 00:25:00 Module 03: Relationships and professional boundaries Relationships and professional boundaries 00:35:00 Module 04: Professional Boundaries and the Law Professional Boundaries and the Law 00:30:00 Module 05: Principles and Support for Maintaining Professional Boundaries Principles and Support for Maintaining Professional Boundaries 00:25:00 Module 06: Code of Conducts Code of Conducts 00:22:00 Module 07: Understanding Negative Consequences Understanding Negative Consequences 00:22:00 Module 08: Maintaining Boundaries Maintaining Boundaries 00:30:00

Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: HR professionals, leaders, managers, and wellbeing champions who are responsible for creating and maintaining mental health support systems and promoting work-life balance within their organisations. Course Objectives By the end of this course, participants will be able to: Understand the importance of mental health and wellbeing in the workplace. Learn strategies for creating a workplace culture that supports mental health and resilience. Develop practical tools to prevent burnout and promote work-life balance. Identify systems and resources to help employees maintain mental health and manage stress. Design and implement a workplace wellbeing plan that fosters employee engagement and productivity. Course Outline Module 1: The Importance of Workplace Wellbeing What is workplace wellbeing? Understanding mental health, emotional wellbeing, and work-life balance The link between employee wellbeing and organisational performance Statistics and trends: The rising importance of mental health in the workplace The business case for prioritising mental health: reducing absenteeism, turnover, and improving productivity Legal and ethical considerations in workplace mental health Module 2: Mental Health in the Workplace Recognising the signs of mental health challenges (e.g., anxiety, depression, stress) The impact of workplace culture on employee mental health Stress and burnout: Causes, symptoms, and prevention strategies The role of leadership in promoting mental health and supporting employees Confidentiality and stigma: Overcoming barriers to mental health support Module 3: Creating a Culture of Wellbeing Building a supportive and inclusive workplace culture that prioritises mental health Encouraging open dialogue: How to talk about mental health and reduce stigma The role of leadership in modelling and promoting wellbeing practices Policies and practices to promote work-life balance (e.g., flexible working, remote work options) The importance of employee engagement in fostering a culture of wellbeing Module 4: Systems and Resources for Mental Health Support Developing an Employee Assistance Program (EAP) and other mental health resources Peer support networks and mental health champions within the workplace Mental health first aid training: How to support colleagues in need Creating accessible resources for employees to manage their mental health (e.g., online tools, workshops, apps) Integrating wellbeing initiatives into existing HR systems: policies, performance management, and professional development Module 5: Strategies for Managing Stress and Preventing Burnout Stress management techniques for individuals and teams Time management, task prioritisation, and setting boundaries to reduce stress Mindfulness and relaxation exercises to combat workplace stress Encouraging regular breaks, physical activity, and healthy work habits Building resilience: Developing coping strategies for challenging situations Preventing burnout: Identifying early warning signs and taking proactive measures Module 6: Promoting Work-Life Balance Defining work-life balance in today’s connected world Strategies for setting boundaries between work and personal life Managing expectations: How to avoid overworking and reduce the pressure to be "always on" The importance of taking breaks, vacations, and "disconnecting" from work Flexible working arrangements and how they contribute to balance Supporting parents, carers, and individuals with other life commitments Module 7: Implementing a Workplace Wellbeing Plan Conducting a wellbeing audit: Understanding current practices and identifying gaps Designing a comprehensive wellbeing program: Key components and best practices Measuring the success of wellbeing initiatives: Metrics, feedback, and employee engagement Aligning wellbeing efforts with organisational goals and values Action planning: Creating a roadmap for rolling out workplace wellbeing initiatives Communicating wellbeing resources and encouraging employee participation Module 8: Sustaining Wellbeing in the Workplace Embedding mental health and wellbeing into the organisation’s long-term strategy Continuous improvement: Monitoring and refining wellbeing programs Engaging employees in ongoing wellbeing activities (e.g., wellness challenges, workshops, wellness days) Training leaders and managers to foster ongoing mental health support Celebrating successes and recognising the importance of mental health in organisational culture Delivery Style Interactive, with a blend of group discussions, case studies, and role-playing activities Practical exercises for creating wellbeing strategies and action plans Relaxation techniques and mindfulness exercises incorporated into the sessions Tools and templates for creating mental health initiatives in the workplace Employee engagement surveys and feedback collection techniques to measure program effectiveness Course Materials Provided Workplace Wellbeing Framework and Best Practice Guidelines Wellbeing Plan Template and Action Plan for Implementation Stress Management and Resilience Toolkit Resources for Managers: Creating Mental Health-Supportive Teams Mental Health First Aid Checklist and Employee Assistance Program Resources Resource list: Apps, books, and online resources for mental health in the workplace Optional Add-ons Follow-up sessions for managers and leaders on maintaining a mental health-friendly work environment E-learning modules on specific aspects of wellbeing (e.g., stress management, mental health first aid) One-on-one wellbeing consultations or coaching for employees Employee wellbeing workshops (e.g., mindfulness, physical wellness, nutrition)

Description: Learn to achieve financial freedom by investing in property. The Property Portfolio Making course focuses on the UK market. However, the English-speaking jurisdiction will also be benefitted from the course. If you want to be a property ladder or want to invest in property, this is the right course for you. In the course, you will learn how to use a 3+1 property strategy for gaining profit from property investment. The course discusses the procedures for raising finance, different mortgage products, how to withdraw income from your property, the pros and cons of each method, and the strategies for fast growth portfolio. You will learn how to decide while buying property. Finally, the historical nature of the property markets, how it affects the UK and the impact of inflation will be covered in the course. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Property Portfolio Making is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Property Portfolio Making is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction 00:08:00 The answer is Property 00:05:00 Mortgage Types 00:06:00 Negative Mind Chatter 00:08:00 Module: 02 Steps in the Plan 00:06:00 Property Types 00:02:00 Set it up and Forget about it 00:07:00 Raising the Capital 00:16:00 Watch your cashflow 00:08:00 Look at the costs 00:10:00 Module: 03 Portfolio building strategy 00:13:00 Historic Property Cycles 00:07:00 Make your portfolio grow faster 00:08:00 Ways to Create Income 00:02:00 Understanding Inflation 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock your potential in accounting with our Accounts Assistant Training programme. From mastering financial concepts to practical skills in bookkeeping and financial reporting, we provide comprehensive training to kickstart your career in finance.

Car Mechanic Training Online Do you love cars and want to learn how to fix them? Do you dream of becoming a skilled car mechanic, with the ability to diagnose and fix any problem that comes your way? Then look no further than our Car Mechanic Training course! Our course is designed for individuals who are passionate about cars and want to develop the skills and knowledge necessary to become successful car mechanics. You'll learn about the different components of a car, how they work together, and how to fix common problems. Why Choose Car Mechanic Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Car Mechanic Training course. Courses are included in this Car Mechanic Training Course Course 01: Bicycle Maintenance Course Curriculum of Car Mechanic Module 1: Workshop Bench Skills Module 2: Valeting Module 3: Engine Mechanical Module 4: Engine Lubrication Module 5: Engine Cooling Module 6: Air Supply, Exhaust and Emissions Certification of Car Mechanic You will receive a course completion certificate for free as soon as you complete the Car Mechanic course. Car Mechanic 4:22:00 1: Car Mechanic 4:22:00 PDF Who is this course for? Car Mechanic Training This Car Mechanic course is open to anybody who is interested in Car Mechanic. Requirements Car Mechanic Training There are no specific requirements for this Car Mechanic Course because it does not require any advanced knowledge or skills. Career path Car Mechanic Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview The Web Design course will enable you to build and maintain expert websites that will stand out from others in the crowded online market. Whether this is for your own personal use, or on behalf of a client, you'll learn to produce pages and designs that will attract plenty of individuals to your work. You'll find that this informative training program is full of up-to-date techniques and smart tricks to construct an eye-catching site. Without having to be a technical wizard, you'll learn all the fundamentals of creating web fonts, style sheets, grid structures, images, icons, and gifs. Once you have completed this entrusted course, you will achieve a greater understanding of web design and realise that functionality and user-friendliness are as necessary as an attractive colour scheme and dynamic imagery. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Requirements There is no specific requirements for our Web Design course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations.

Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.