28049 Development courses in Coventry delivered Online

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Research refers to the systematic investigation of something to finding the facts. In the modern world where technology is everywhere, you are both blessed and disturbed by the amount of information loaded in any field. Sometimes, it is very difficult for you to find the real and meaningful knowledge about your desired subject. The Research Skills Training Course will help you to know the tips for finding the proper information using some different tools. Throughout the course, you will be knowledgeable about the basic skills of researching such as note-taking, recalling, reading, etc. In brief, the course will help you where to find and how to find the information. Learning Outcomes: Figure out the benefits to a proper research as well as documentation Study for maximum information retention as well as recall Get effective notes Devise plan for a research strategy Recognise as well as apply different kinds of research sources Produce preliminary as well as final outlines Get to know the ways in which you can use style guidelines along with being able to recognise the common styles Learn documenting as well attributing your work to be sure of you are not copying Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Research Skills Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Research Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Why Are Research Skills Important? 00:05:00 Basic Skills 00:15:00 Planning Your Research Strategy 00:15:00 Where to Look and What to Look For 00:15:00 Finding Information the Old-Fashioned Way 00:15:00 Researching with the Internet 00:15:00 Getting Ready to Write 00:05:00 Putting Pen to Paper 00:15:00 Mock Exam Mock Exam- Research Skills Training Course 00:20:00 Final Exam Final Exam- Research Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Travel & Tourism Diploma Level 4 course is designed to provide an insight to travel and tourism operations, with an in-depth look at the types of tourism organisations and roles in this field. In this course, learners will gain a comprehensive understanding of how the travel and tourism industry has evolved and the many career opportunities in this sector.  The course covers essential areas of travel and tourism, such as sustainability in tourism, travel pitfalls, popular travel destinations, and tour operations. Throughout, learners will develop crucial skills such as customer service and business communication and will learn how to utilise social media to market tourist destinations. There are no specific entry requirements for this course, and students of all academic backgrounds can enrol.  Enrol today, and kickstart your career in this exciting industry. Learning Outcomes of The Travel & Tourism Diploma Level 4: Gain a solid understanding of today's UK travel and tourism industry Familiarise with the characteristics of travel and tourism organisations Explore your career opportunities in this sector and the different types of roles Broaden your knowledge of sustainability in tourism & its socio-cultural impact Learn how to utilise social media platforms for marketing travel destinations Develop your communication skills to deliver excellent customer service Understand the fundamentals of running a successful travel business Have an excellent understanding of contemporary issues in travel and tourism Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? This introductory training course is suitable for those who are interested in a career in the travel and tourism industry. It is ideal for beginners who are new to the field and wish to gain accreditation and skills to fast track their career. Career Path On successful completion of this course, learners will have the practical skills and knowledge to explore a wide range of roles within the travel and tourism sector, including a wide range of salaries. Related professions in this field include: Travel Agent Business Travel Consultant Tour Operator Information Clerk Luxury Travel Consultant Cruise Ship Director

Hotel management is a service industry which focuses on serving the needs of its clients. Our award-winning Hotel Management Training is designed for them who are seeking to gain key management and service skills required to work in hospitality industry. The course is equally suitable for those individuals who are already working in the industry and seek to enhance their skills for performing some technical functions or organising and managing teams in the workplace. The Hotel Management Training will teach you about hotel operations such as front office, housekeeping, food and beverage production, etc. This course is focusing on developing strong fundamental understanding in the key areas of hospitality operations and management. You will acquire a thorough appreciation of the lodging industry, as well as gain operational and strategic skills required for hotel, tourism and restaurant management. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Diploma in Hotel Management is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Through this Health Nutrition Course, you will learn about all the tools you need to devise a nutritional plan tailored according to the requirements and choices. Build a solid theoretical and practical knowledge in essential nutrition and strategies in areas of weight management, functional foods and menu planning. Upon completion of the course, you can advise people on what to eat to lead a healthy lifestyle or achieve a specific health-related goal. Gain the education and experience to work in various settings, including hospitals, cafeterias, nursing homes, and schools. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Health Nutrition Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Car Detailing, Car Maintenance & Car Restoration Online The Car Detailing Car Maintenance & Car Restoration course will equip you with the basic knowledge to service your own car and recognise when it is not being serviced correctly! This comprehensive Car Detailing Car Maintenance & Car restoration course is perfect for you to learn how to take care of your car so that it stays in top condition and lasts for years to come. Our Car Detailing Car Maintenance & Car restoration Course is designed to teach you everything you need to know to keep your car in great shape. Through this Car Detailing Car Maintenance & Car restoration course, you will learn workshop bench Skills, replace your brakes, check your tire pressure, and much more. We cover all the basics of Car Detailing Car Maintenance & Car restoration and repair so that you can save money and feel confident working on your own vehicle. This Car Detailing Car Maintenance & Car Restoration course will also help you understand various car systems such as the cooling system, fuel system, electrical system, and so on. Our Car Detailing Car Maintenance & Car restoration Course is the perfect way to improve your skills and knowledge whether you are a complete beginner or have some experience working on cars. The Car Detailing Car Maintenance & Car Restoration course will help you gain the confidence to tackle any maintenance or repair job on your own, saving you time and money in the long run. Enroll in our Car Detailing Car Maintenance & Car Restoration Course today and start taking control of your Car Detailing Car Maintenance & Car Restoration needs. Main Course: Car Detailing Car Maintenance & Car restoration Additional Courses Are : Course 01: Manual Handling Course 02: Bicycle Maintenance [ Note: Free PDF certificate as soon as completing the Car Detailing Car Maintenance & Car Restoration course] Car Detailing, Car Maintenance & Car Restoration Industry Specialists developed this Car Detailing, Car Maintenance & Car Restoration Course into 18 user-friendly modules/ lectures. Assessment Method of Car Detailing Car Maintenance & Car Restoration After completing each module of the Car Detailing Car Maintenance & Car Restoration course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Car Detailing, Car Maintenance & Car Restoration After completing the MCQ/Assignment assessment for this Car Detailing Car Maintenance & Car Restoration course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Car Detailing, Car Maintenance & Car Restoration This Car Detailing Car Maintenance & Car Restoration course is open to anybody who is interested in Car Mechanic. Requirements Car Detailing, Car Maintenance & Car Restoration There are no specific requirements for this Car Detailing Car Maintenance & Car Restoration Course because it does not require any advanced knowledge or skills. Career path Car Detailing Car Maintenance & Car Restoration

Creative Writing Online If you want to learn about Creative Writing and become an expert in the field, you have arrived at the right place. You must not miss out on the four Creative Writing courses if you want to thrive in your workplace and stand out from the crowd. This Creative Writing course will give you in-depth knowledge of proofreading and why it is necessary. Creative Writing will also cover the aspects of copy editing. If you complete this Creative Writing course, you will be able to proofread and edit any writing at your workplace. Thus, through this course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Enrol Creative Writing today and take the next step towards your personal and professional goals. Courses Including with Creative Writing Course 01: Level 4 Copywriting Course 02: Level 5 Report Writing Course Course 03: Level 5 Proofreading & Copy Editing Course 04: Minute Taking Course Learning Outcomes By the end of this Creative Writing Bundle course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Others Benefits Include Creative Writing Bundle Course 4 PDF Certificate Free Free Retake Exam 24/7 Live Support Lifetime Access Course Curriculum Creative Writing Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method After completing each module of Creative Writing you will find automated MCQ quizzes. Certification After completing the MCQ/Assignment assessment for this Creative Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Creative Writing This Creative Writing Bundle course is ideal for all. This Bundle course is highly valuable if you want to be a successful executive in your workplace. Creative Writing Bundle course is also needed for business owners, managers, supervisors, freelance writers. Requirements Creative Writing This Creative Writing course is ideal for all. This Creative Writing course is highly valuable if you want to be a successful executive in your workplace. Creative Writing is also needed for business owners, managers, supervisors, freelance writers. Career path Creative Writing This Creative Writing course will open the door for many positions! Such as, Freelance Writer, Copywriter, Proofreader, Business Executives Certificates Certificate of completion Digital certificate - Included

Do you want to learn the skills required to become a professional copywriter? Then you have come to the right place. By enrolling on our exclusive Creative Writing course, you will learn how to become an excellent copywriter and the go-to person for various lucrative projects. This Creative Writing course takes you on a step-by-step tour of the copywriter's role and covers all of the skills and knowledge you need to succeed in this field. Through this Creative Writing course, you will quickly gain the skills you will need to make a name for yourself in the commercial writing marketplace. By the end of this Creative Writing course, you can be confident that you will have a distinct advantage in practising professional copywriting and attracting satisfying assignments. While you will learn the fundamentals of writing, you will also know how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. Learning Outcomes After completing this Creative Writing course, the learner will be able to: Understand the basics of Copywriting. Know how to write Headlines to get attention. Know the tips and tricks for writing clear copy. Gain a solid understanding of the writing process. Know how to write print advertisements. Know how to write direct mail. Gain in-depth knowledge about writing brochures, catalogues, and other sales materials. Know how to write commercials and multimedia presentations. Understand how to write for the Web. Have a thorough understanding of writing email marketing. [ Note: Free PDF certificate as soon as completing the Creative Writing course] Course Curriculum Creative Writing Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Assessment Method After completing each module of Creative Writing you will find automated MCQ quizzes. Certification After completing the MCQ/Assignment assessment for this Creative Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? This Creative Writing course is ideal for all. This Creative Writing course is highly valuable if you want to be a successful executive in your workplace. Creative Writing is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Creative Writing course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Creative Writing course will open the door for many positions! Such as, Freelance Writer, Copywriter, Proofreader, Business Executives

Do you want to learn the skills required to become a professional copywriter? Then you have come to the right place. By enrolling on our exclusive Writing : Copywriting course, you will learn how to become an excellent copywriter and the go-to person for various lucrative projects. This Writing : Copywriting course takes you on a step-by-step tour of the copywriter's role and covers all of the skills and knowledge you need to succeed in this field. Through this Writing : Copywriting course, you will quickly gain the skills you will need to make a name for yourself in the commercial writing marketplace. By the end of this Writing : Copywriting course, you can be confident that you will have a distinct advantage in practising professional copywriting and attracting satisfying assignments. While you will learn the fundamentals of writing, you will also know how to create "eye-catching" headlines and "attention-grabbing" advertisements. Along with this, you will be taught how to constantly improve your writing style and how to adapt your material based on the expectations of your client or company. ***Courses are included in this Writing : Copywriting Bundle Course Course 01: Writing : Copywriting Course 02: Level 5 Proofreading & Copy Editing Course 03: Level 5 Report Writing Course Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Learning Outcomes After completing this Writing : Copywriting course, the learner will be able to: Understand the basics of Copywriting. Know how to write Headlines to get attention. Know the tips and tricks for writing clear copy. Gain a solid understanding of the writing process. Know how to write print advertisements. Know how to write direct mail. Detailed course curriculum of the Writing : Copywriting Course: Industry Experts Designed this Copywriting course into 11 detailed modules. Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing Who is this course for? This Writing : Copywriting course is designed for those who want to be professional copywriters and want to engage in media writing. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This Writing : Copywriting course is ideal for professional writers who want to pursue a career in copywriting or a related field. Certificates Certificate of completion Digital certificate - Included

***Car Whisperer 101: Speak Your Car's Language & Save Money*** Did you know that over 70% of car owners admit they lack basic car maintenance knowledge? With car technology advancing rapidly, the need for comprehensive theoretical understanding has never been greater. "Car Maintenance and Car Restoration" is designed to bridge this gap, offering essential insights into maintaining and restoring vehicles, ensuring you stay ahead in the automotive world. Our Car Maintenance and Car Restoration course starts with the basics of Car Maintenance and Car Restoration and gradually progresses towards advanced topics. Therefore, each lesson in this Car Maintenance is intuitive and easy to understand. So, stand out in the job market by completing the Car Maintenance and Car Restoration course. Get an accredited certificate and add it to your resume to impress your employers. Learning Objectives This Car Maintenance and Car Restoration course empowers you to: Understand key car parts and their roles within the Car Maintenance and Car Restoration process. Grasp how the engine, cooling, fuel, electrical, drivetrain & braking systems work together within the Car Maintenance and Car Restoration process. Read car warning lights and take action to maintain your car. Perform basic maintenance tasks like checking fluids and tyres contributing to the Car Maintenance and Car Restoration cycle. Make informed decisions about repairs, saving on Car Maintenance and Car Restoration costs. Build a knowledge base for future Car Maintenance and Car Restoration endeavours. Kew Highlights of Car Maintenance and Car Restoration course: CPD QS Accredited Proficiency with this Car Maintenance and Car Restoration course After successfully completing the Car Maintenance and Car Restoration course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Car Maintenance and Car Restoration course The online test with immediate results You can study and complete the Car Maintenance and Car Restoration course at your own pace. Study for the Car Maintenance and Car Restoration course using any internet-connected device, such as a computer, tablet, or mobile device. ***Unveiling the Secrets Under the Hood (and Beyond): A Deep Dive into Car Maintenance and Car Restoration*** This Car Maintenance and Car Restoration course takes you on a guided journey through the intricate world of your car. You'll begin by mastering the fundamentals of car safety and delve into essential maintenance practices. Moving forward, you'll explore the various systems that make your car tick, including the engine, the cooling system, the fuel system, the electrical system, and the drivetrain (remember, we're focusing on theory, not the practical application of working on these systems). You'll also gain insights into the braking system, a crucial component for ensuring safe driving. With each module of Car Maintenance and Car Restoration, you'll build upon your knowledge, transforming from a novice car owner into a person who understands and appreciates the sophisticated engineering marvel that is your car. The Car Maintenance and Car Restoration course includes: Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance for Car Mechanics Module 03: Vehicle Warning Lights Module 04: Tyres and Wheels Module 05: The engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The drivetrain Module 10: The Braking System CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Car Maintenance and Car Restoration course is perfect for: New car owners who want to learn the basics of car maintenance. Drivers who want to understand their car better. People interested in restoring classic cars (theoretical foundation for future courses). Anyone who wants to save money on car repairs. DIY enthusiasts who want to expand their knowledge base. Individuals seeking a career change in the automotive industry (foundation for further education). Requirements This Car Maintenance and Car Restoration course is designed for anyone interested in cars. No prior knowledge or experience is required. Career path Understanding car maintenance and car restoration can open doors to a variety of exciting career paths in the automotive industry, such as: Qualified Car Mechanic Parts and Service Advisor Vehicle Body Repair Technician Car Restoration Specialist Classic Car Appraiser Automotive Sales Representative Fleet Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each