28080 Development courses in Coventry delivered Online

Parenting -The greatest love you'll ever know, and the most challenging journey you'll ever take. Parenting is a journey that is full of both love and challenges. It is a journey that will test your strength, patience, and love. But it is also a journey that will bring you immense joy and satisfaction. This Parenting course is perfect for anyone who is interested in learning more about parenting and child care and development. Whether you are a new parent, an experienced parent, or a professional working with children, this course will provide valuable insights and information. Enrol today and start your journey to becoming a better parent! Our course starts with the basics of Parenting and gradually progresses towards advanced topics. Therefore, each lesson of this Parenting is intuitive and easy to understand. Why would you choose the Parenting course from Compliance Central: Lifetime access to Parenting course materials Full tutor support is available from Monday to Friday with the Parenting course Learn Parenting skills at your own pace from the comfort of your home Gain a complete understanding of Parenting course Accessible, informative Parenting learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study Parenting in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Parenting Course Parenting Curriculum Breakdown of the Parenting Skills Training Course Advanced Parenting Skills PROMO Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Teaching Values They Will Keep! Parenting Basics ... And Beyond! Powerful Communication Skills The Power Of Re-Framing & Building Agreements WHY Do Kids Do The Things They Do? 'The Parent's Pledge' Disciplining The RIGHT Way! The Power of 'Life Lessons' The kid's Pledge The Parents Pledge CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Parenting course. Requirements To enrol in this Parenting course, all you need is a basic understanding of the English Language and an internet connection. Career path Parenting. Nannying Babysitter Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The Professional Certificate Course in Globalization and Economic Development provides learners with comprehensive knowledge about globalization and its economic impact. Throughout the course, participants will learn about the features of global business and the advantages and disadvantages of conducting business on a global scale. The course also covers the global business environment and the challenges and problems of conducting business globally. Additionally, learners will gain an understanding of the new trade theory and the organization of the international business. By the end of the course, learners will have gained expertise in globalization and economic development, making them better equipped to succeed in the global business landscape. The Professional Certificate Course in Globalization and Economic Development is a comprehensive program that covers various aspects of conducting business on a global scale. The course is designed for individuals seeking to gain expertise in globalization and its impact on the economy. After the successful completion of the course, you will be able to learn about the following, The Globalization. What Is Business Globalization. Features of Global Business Advantages and Disadvantages of Global Business. Global Business Environment. Problems of Global Business. New Trade Theory The organization of International Business The Professional Certificate Course in Globalization and Economic Development provides learners with comprehensive knowledge about the concept of globalization and its impact on the economy. Throughout the course, participants will learn about the features of global business and the advantages and disadvantages of conducting business on a global scale. The course also covers the global business environment and the challenges and problems that arise when conducting business globally. Additionally, learners will gain an understanding of the new trade theory and the organization of international business. By the end of the course, learners will have gained expertise in globalization and economic development, making them better equipped to succeed in the global business landscape. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Globalization and Economic Development Self-paced pre-recorded learning content on this topic. Globalization And Economic Development Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Professionals in international business Business owners and entrepreneurs Students pursuing degrees in economics or business Anyone interested in gaining expertise in globalization and economic development   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Elevating your career in "Life Coaching, Leadership & Management" has never been more crucial. Recent studies indicate a 40% increase in demand for professionals skilled in these areas over the past five years, reflecting a dynamic shift in the corporate and personal development sectors. This rise is propelled by the recognition of effective leadership, efficient management, and impactful life coaching as indispensable skills in navigating today's complex work environments and personal challenges. Our "Life Coaching, Leadership & Management with Train the Trainer QLS Endorsed Diploma" bundle is meticulously designed to address this growing need, offering a comprehensive suite of QLS Endorsed and CPD QS Accredited courses. This unique combination of Life Coaching, Leadership & Management" ensures that learners are not only equipped with theoretical knowledge but also develop a profound understanding of personal growth, resilience, and the art of mentoring, positioning them as sought-after professionals in their field. QLS Endorsed Courses: Course 01: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 02: Diploma in Leadership & Management at QLS Level 5 Course 03: Diploma in Life Coaching & Career Development at QLS Level 5 CPD QS Accredited Courses: Course 04: Coaching & Mentoring Course 05: Personal Development Coach with Positive Psychology Training Course 06: Networking Skills for Personal Success Course 07: The Power of Change Course 08: Assertiveness and Self Confidence Development Course 09: The Power of Resilience Course 10: Spiritual Life Coaching Diploma Course Course 11: Learn to Make a Fresh Start in Your Life Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Life Coaching, Leadership & Management" bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Life Coaching, Leadership & Management with Train the Trainer QLS Endorsed Diploma . Learning Outcomes: Mastery in Leadership and Management: Gain an in-depth understanding of Life Coaching, Leadership & Management" to effectively lead teams and manage resources. Professional Life Coaching Skills: Develop the ability to coach and mentor individuals for personal and career growth, fostering positive change and resilience through Life Coaching, Leadership & Management". Advanced Communication Techniques: Learn the art of assertiveness and self-confidence to enhance interpersonal skills and workplace dynamics by Life Coaching, Leadership & Management" courses. Career Development Strategies: Equip yourself with tools for impactful CV writing, job searching, and career planning for sustained professional growth. Personal Development and Positive Psychology: Understand the principles of positive psychology for personal development, spiritual life coaching, and creating a resilient mindset across Life Coaching, Leadership & Management" courses. Public Speaking and Presentation Mastery: Master public speaking and presentation skills to communicate effectively and persuasively in any setting. This "Life Coaching, Leadership & Management" bundle stands as a beacon for those aspiring to elevate their professional and personal spheres through comprehensive theoretical understanding and transformative insights. The meticulously designed Life Coaching, Leadership & Management" courses delve deep into the realms of effective leadership, robust management practices, and the nuanced art of life coaching. As participants journey through the Life Coaching, Leadership & Management" diplomas and accredited courses, they will unravel the complexities of leading with empathy, managing with precision, and coaching with a transformative impact. The curriculum is structured to foster a deep understanding of how positive psychology, assertiveness, and resilience can be harnessed to not only navigate but thrive in the challenges of personal development and professional leadership. Beyond the core competencies of leadership and management, this Life Coaching, Leadership & Management" bundle offers a unique exploration into personal growth and career development strategies. It equips learners with the skills to craft compelling narratives for career advancement, from impactful CV writing to mastering the art of networking. Each Life Coaching, Leadership & Management" courses are a stepping stone towards becoming a more effective communicator, a more resilient individual, and a more inspirational leader. Learners are guided to explore the power of change and resilience, developing a toolkit for personal success that is both broad and deeply nuanced. The "Life Coaching, Leadership & Management" bundle is not just about professional growth; it's a transformative journey that prepares individuals to make meaningful impacts in their lives and the lives of those they lead and coach. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Life Coaching, Leadership & Management" package is designed for: Aspiring and current managers seeking to enhance their leadership capabilities in Life Coaching, Leadership & Management". Individuals interested in becoming professional life coaches or mentors through Life Coaching, Leadership & Management" course. Professionals aiming to improve their public speaking and presentation skills. Those looking to develop personal resilience and positive psychology practices. Career changers or individuals seeking to redefine their professional path with Life Coaching, Leadership & Management". Anyone interested in personal development and effective communication skills. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Specialize as a Life Coach, including spiritual coaching. Assume leadership roles with advanced management skills. Guide individuals through career transitions as a Career Advisor. Train in corporate settings focusing on personal development and workplace culture. Consult on personal development and self-confidence. Excel in networking and relationship management professionally. Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Overview   With the ever-increasing demand for courses in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in courses may be.   Learning about courses or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in courses. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on courses is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Course Development course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Course Development course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Course Development course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of courses, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in courses, Anyone looking for a certificate of completion on doing an online training on this topic, Students of courses, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Course Development course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Is it Worth Creating Online Courses Is it Worth Creating Online Courses 00:00 Module 2 - Things to Know Before You Start Developing Your Course Things to Know Before You Start Developing Your Course 00:00 Module 3 - Is Your Online Course Idea Worth Gold Is Your Online Course Idea Worth Gold 00:00 Module 4 - Determine Your eLearning Course Content Formats Determine Your E-Learning Course Content Formats 00:00 Module 5 - Structuring a Curriculum that Standout Structuring a Curriculum that Standout 00:00 Module 6 - Develop Your Online Course Content Develop Your Online Course Content 00:00 Module 7 - More about Creating Video Lessons More about Creating Video Lessons 00:00 Module 8 - Setting Up Your Online School Setting Up Your Online School 00:00 Module 9 - Design Your Course Sales Page Design Your Course Sales Page 00:00 Module 10 - Launch Your Online Course Launch Your Online Course 00:00 Module 11 - Market Your Online Course Market Your Online Course 00:00

Overview Start a career as an estate agent by gaining the skills and qualifications required to work in the real estate sector. This course will teach you everything you need to know to become a professional real estate agent. In this Estate Agent & Personal Development Level 3 course, you will learn sales techniques, communication skills and personal leadership skills. In addition, you will learn professional negotiation techniques, time management strategies and many other skills vital to succeed in the modern real estate sector. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Estate Agent & Personal Development Level 3. It is available to all students, of all academic backgrounds. Requirements Our Estate Agent & Personal Development Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:47:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00

Agile Practices for All Projects: Virtual In-House Training Agile methods are becoming increasingly prevalent, and have facilitated projects in reducing time to market, being adaptive to changing customer requirements, and increasing value to customers and organizations. These benefits have been implemented in both IT and non-IT environments to help all types of projects. This course will present key Agile techniques and processes that can be readily incorporated into your projects to enable greater flexibility and higher productivity, while maintaining the traditional project lifecycle framework. The overall goal of the course is for learners to be able to integrate appropriate Agile elements and/or techniques into any project in any environment. What you will Learn Course participants will understand the basic Agile approach, and the various methods for achieving agility and will be able to: Recall project management principles and methodologies Explain Agile practices and compare several Agile methods Apply Agile software development techniques in a project lifecycle framework Employ Agile processes in a project management framework Foundation Concepts Project Lifecycles What is Agile? Agile Benefits Agile Methods Agile Roles Agile Requirement Techniques Agile Requirements User Stories Just in Time (JIT) Requirements Agile Software Development Techniques Agile Design Agile Development Agile Testing Agile Deployment Agile Initiating & Planning Processes Agile Initiating Agile Planning Agile Delivery Processes Agile Execution Agile Monitoring & Control Agile Closing Implementing Agile Practices Agile Approaches Outside of Software Development Dispelling Agile Myths Applying Agile Techniques & Processes Summary and Next Steps What did we learn, and how can we implement this in our work environments?

Business Analysis Fundamentals: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals to pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What you will Learn At the end of this program, you will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the business analyst (BA) function The role of the BA as change agent An introduction to the BABOK® Guide BA roles and relationships through the project life cycle (PLC) Business Analysis Planning and Monitoring Overview of business analysis planning and monitoring (BAP&M) Business analysis planning and monitoring - process and tools Business analysis planning and monitoring - roles and responsibilities Business analysis planning and monitoring - governance, information management, and performance improvement Elicitation and Collaboration Overview of elicitation and collaboration Elicitation and collaboration techniques Requirements Life Cycle Management Overview of requirements life cycle management Requirements life cycle management task details Strategy Analysis Overview of strategy analysis Analyze current state Define future state Assess risks Define change strategy Requirements Analysis and Design Definition Overview of requirements analysis and design definition (RA&DD) The anatomy of requirements RA&DD task descriptions RA&DD techniques Solution Evaluation Overview of solution evaluation Solution evaluation tasks Solution evaluation in development stages Underlying Competencies Overview of underlying competencies (UC) Underlying competencies

This course aims to provide learners with a comprehensive understanding of the nature and process of Information Systems Development, Software Development Process, Programming Language, Globalization and the role of IT, Information Systems Ethics, Acceptable Use Policies, Intellectual Property, Privacy in Information Systems and future trends. After the successful completion of the course, you will be able to learn about the following, Understand the nature and process of Information Systems Development, its lifecycle, and Implementation Methodologies. Learn about Software Development Processes, models and technologies. Understand the nature, generations and types of Programming Language. Appreciate the concept of Globalization and the role of IT in Globalization. Learn about Information Systems Ethics and the Code of Ethics. Appreciate Acceptable Use Policies and Intellectual Property in IT. The concept of Privacy in Information Systems, its challenges and future trends. This course will provide learners with an understanding of the nature and process of Information Systems Development and Implementation Methodologies. The course will cover the Software Development Process, including models and technologies, and the nature, generations, and types of Programming Language. Learners will also learn about the role of IT in Globalization and the impact of Information Systems on the global economy. This course will provide learners with an understanding of the nature and process of Information Systems Development and Implementation Methodologies. The course will cover the Software Development Process, including models and technologies, and the nature, generations, and types of Programming Language. Learners will also learn about the role of IT in Globalization and the impact of Information Systems on the global economy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Recognizing Information Systems Development and Globalisation Self-paced pre-recorded learning content on this topic. Recognizing Information Systems Development and Globalization Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. IT Professionals Software Developers Programmers Business Owners & Entrepreneurs Managers and Executives Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

About this Training Course This course will provide detailed learning to the various aspects of the design, analysis and operation of subsea control systems for a variety of field development options to allow effective management of subsea facilities either from offshore structures or from shore bases. This will include power and telemetry focussing on electrical, hydraulic and electro-hydraulic systems, shut down systems, and application of intelligent monitoring and 'smart' fields. Training Objectives By attending this course, participants will be able to: To provide detailed knowledge and understanding of the requirements for, and design of, subsea electrical, electro-hydraulic, hydraulic and programmable control systems. Knowledge of the components and uses of a wide variety of subsea control systems the requirements for and design implications, of umbilicals and control lines (power and telemetry) Knowledge of, and ability to model, power requirements subsea and detailed understanding of the requirements and objectives of pre-commissioning, both at the factory and in situ. Knowledge of the standards involved in design of equipment, control and application of manual and automatic shut-down valves, and emergency response systems Introduction to design of redundancy and the role of spare capacity and to be able to put this knowledge to effect to contribute to detailed field design. An understanding of obsolescence management in subsea control systems Target Audience This course is intended for Offshore and Onshore Subsea Production Control Systems; Engineers, Technicians, Supervisors, Operators; Graduates; Apprentices; transfers from other industries, and existing staff with a limited exposure to Production Control and a need to understand the more technical aspects of the system. Companies not directly involved in the day-to-day support of the industry, but occasionally involved in supplying and supporting operators; manufacturers and suppliers of Oil and Gas equipment and services may also find this a useful course to understand how their equipment and technical expertise is integrated into the Offshore system. Trainer For most of his working life, your expert course leader has been in a role that has enabled him to pass on skills and knowledge to others. A full-time role in Training and Development came about in 1996 with the offer to take up a full-time teaching post at Aberdeen College. In 1998, he was recruited by Kvaerner Oilfield Products, an Oil & Gas industry company, specialising in Subsea Control Systems, to develop and implement a Training & Competence program acceptable for its staff of over 600 and their client companies - a challenge he could not resist. In 2003, he broadened his horizons and became an independent Training & Development consultant. Building a reputation for delivering training and development to the Oil & Gas industry to the highest standards, he later joined Jee Ltd, a leading subsea engineering and training company based in Aberdeen. He was tasked with a wide portfolio of training, coaching & mentoring to achieve high levels of competence for the client's staff and customers. He is also a Science and Engineering Ambassador (Scotland), promoting the need for engineers and technicians for Scotland's industries, a frequent consultant to the European Economic & Social Committee for standardising Vocational Skills training and competence throughout the EU. He holds memberships in the Society of Operations Engineers, Chartered Institute of Personnel & Development and Society of Underwater Technologies. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans