The Customer Service Manager course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Manager course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Manager WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Manager 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview TIME, one of the most influential factors in a person's life. If we ask someone, 'What can't you keep track of in your life?' The first obvious answer would be time, and the second would be money. Time is such a puzzle that we don't value it when we have ample time to do something, but we regret it heavily when it is gone.We know we will not get it back if it is wasted once. Still, we are not serious about it. Eventually, it results in stress, anxiety and regret. Ask yourself, do you want to be one of them?If not, and you need guidance, we are here to help you with our Time Management course. This course has seven modules. It is designed in such a way that you can easily understand everything about time management, and you won't repeat the mistake. Enrol today! What Can You Expect From The Course? Setting clear and achievable goals. Efficiently distributing energy throughout tasks and activities. Adapting time management strategies to your style. Developing a toolbox of effective time management techniques. Creating a structured action plan for improved time management. How will I get my certificate? After completing the course successfully, you can get the UK and internationally recognised certificate to share your achievement with potential employers or to include it in your CV. You can obtain the Digital Certificate for £3 or Original Hardcopy Certificate for £9. Shipping cost inside the UK is free, and outside the UK is £10. Who is this course for? There is no experience or previous qualifications required for enrolment on this Time Management. It is available to all students, of all academic backgrounds. Requirements Our Time Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 7 lectures • 01:13:00 total length •Identifying Goals: 00:11:00 •Energy Distribution: 00:10:00 •Time Logs: 00:11:00 •Personal World View: 00:10:00 •Strengths: 00:09:00 •A Building Your Toolbox: 00:11:00 •Establishing Your Action Plan: 00:11:00
Overview Statistics reveal that over 67% of senior executives deem negotiation skills as 'crucial' for managerial roles, reinforcing the quintessential role of negotiation in today's business landscape. 'Negotiation Essential Skills - Level 3' is a meticulously crafted course to bridge the knowledge gap in this domain. Delving deep into the rudiments of Understanding Negotiation, learners will traverse the intricacies of Phase One - Exchanging Information before transitioning to the strategic elements of Phase Two - Bargaining. The curriculum further elucidates the concept of Mutual Gain, leading to the decisive Phase Three - Closing. With modules such as Dealing with Difficult Issues, Negotiating Outside the Boardroom, and Negotiating on Behalf of Someone Else, this course ensures a holistic understanding of the subject. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Negotiation Essential Skills - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Negotiation Essential Skills - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 10 lectures • 01:23:00 total length •Understanding Negotiation: 00:10:00 •Getting Prepared: 00:09:00 •Laying the Groundwork: 00:07:00 •Phase One - Exchanging Information: 00:07:00 •Phase Two - Bargaining: 00:09:00 •About Mutual Gain: 00:13:00 •Phase Three - Closing: 00:06:00 •Dealing with Difficult Issues: 00:09:00 •Negotiating Outside the Boardroom: 00:07:00 •Negotiating on Behalf of Someone Else: 00:06:00
Document Control: Complete Document Control Course Online Do you wish to strengthen your document control abilities? If so, you are welcome to enrol in our specially created Document Control Course, which is intended to provide participants an in-depth understanding. You will learn about the advantages of document management as well as the document control lifecycle in this Document Control course. The Document Control course also explains how to make a document control system more efficient. Additionally, the Document Control course places a strong emphasis on the underlying expertise, best practices, and legal ideas related to document control. Following your completion of our Document Control programme, you'll be more efficient at work. Join in our Document Control programme to get the skills you need to become more productive and structured. Learning Outcome of Document Control Course After completing the Document Control, learners will know about: Introduction to document control. The basics of document control. Keep document identification as a Document Control expert. Document classifying, filing & information security for Document Controlling. Document Control also explains documents lifecycle and document distribution. Project document control, prepare final documentation controlling and specifications for Document Control in an organisation. The Document Control course teaches electronic document management systems. Interactions with project teams, engineering teams, managers described in other modules of Document Control course. Special Offers of this Document Control: Complete Document Control Course This Document Control: Complete Document Control Course includes a FREE PDF Certificate. Lifetime access to this Document Control: Complete Document Control Course Instant access to this Document Control: Complete Document Control Course Get FREE Tutor Support to this Document Control: Complete Document Control Course Document Control: Complete Document Control Course Online You will learn the fundamentals of document control as well as how to recognize it in this course on document control. The classification and security of the document management system are also covered in the Document management course. Furthermore, the course on document control has a strong emphasis on the document control lifecycle, legal ideas, best practices, and underlying expertise. After completing our Document Control program, you will be more efficient at creating the final paperwork and management. You may manage teams, engineering, and document control as a document control specialist. Who is this course for? Document Control: Complete Document Control Course Online This Document Control course is open to students without any prior understanding of Document Control. Requirements Document Control: Document Control Course Online To enrol in this Document Control: Complete Document Control Course, students must fulfil the following requirements. To join in our Document Control: Complete Document Control Course, you must have a strong command of the English language. To successfully complete our Document Control: Complete Document Control Course, you must be vivacious and self driven. To complete our Document Control: Complete Document Control Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Document Control: Complete Document Control Course. Career path Document Control: Complete Document Control Course Online Training in Document Control: Complete Document Control is a special chance to develop important abilities and progress your career.
Are you fascinated by the inner workings of computers and the ever-evolving world of technology? Are you seeking an exciting career path combining your passion for computer maintenance, cybersecurity, and cutting-edge advancements? Look no further! Our comprehensive "Computer Maintenance, PAT & Cyber Security" bundle will equip you with the skills and knowledge needed to thrive in this rapidly growing industry. The need for skilled computer maintenance professionals has never been greater in today's digital landscape. By joining our Computer Maintenance course, you'll gain valuable knowledge and practical skills to set you apart from the competition. Whether you aspire to work in IT helpdesk support, computer repair services, network administration, or cybersecurity, this course covers all the essential aspects to kick-start your career. Learning Outcomes: Develop expertise in building and configuring computers, enabling you to provide comprehensive computer maintenance services. Acquire advanced knowledge of network security, encryption, and cybersecurity principles, empowering you to protect networks and data from cyber threats. Master computer vision using C++ and OpenCV with GPU support, equipping you to work on cutting-edge projects like computer vision and augmented reality. Gain proficiency in troubleshooting Windows 10 issues, enhancing your skills as an IT helpdesk technician and enabling you to resolve complex software problems through our Computer Maintenance course. Obtain certification in Portable Appliance Testing (PAT), enabling you to ensure electrical safety in workplaces and comply with industry regulations. Our comprehensive computer maintenance course bundle is designed to equip you with the skills and knowledge necessary to excel in these in-demand fields. With a focus on practical learning and real-world applications, this bundle offers a unique opportunity to build a strong foundation and open doors to exciting career prospects. Computer Maintenance, PAT & Cyber Security Bundle Curriculum are: Building Your Own Computer Computer Networks Security from Scratch to Advanced Computer Vision By Using C++ and OpenCV with GPU support Advance Windows 10 Troubleshooting for IT HelpDesk Portable Appliance Testing (PAT) Internet of Things Cyber Security Awareness Training Encryption Take advantage of this incredible opportunity to enhance your skills and embark on a rewarding career in computer maintenance, PAT, and cyber security. Enrol now and take the first step towards a future filled with exciting opportunities and job prospects in this fast-paced and ever-evolving industry. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Computer Maintenance course is for: Aspiring computer maintenance professionals. IT helpdesk technicians. Individuals are interested in cybersecurity. Tech enthusiasts. Professionals in the electrical industry. Career path Our Computer Maintenance course will prepare you for a range of careers, including: Computer Maintenance Technician (£20K-£25K) Network Security Analyst (£30K-£45K) IT Helpdesk Technician (£20K-£30K) Cybersecurity Specialist (£40K-£70K+) Computer Vision Engineer (£40K-£60K) Electrical Safety Inspector (£25K-£35K) Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
In a world where adaptability and swift decision-making rule the roost, the domain of Agile project management unfurls numerous opportunities for aspiring professionals. The AGILE Foundation & Practitioner Bundle is meticulously designed to usher you into this vibrant world, ensuring you're not just a participant but a connoisseur adept at navigating the intricate nuances of project management with finesse. Within these 8 courses, the AGILE Foundation & Practitioner expertise goes beyond theory, providing practical insights and preparation for critical certifications such as the PMI-ACP. The AGILE Foundation & Practitioner training does not simply stop at Agile and Scrum. It extends its prowess into crucial realms such as Cost Control & Project Scheduling, and Project Risk Management, ensuring a well-rounded skill set that is indomitable in the face of project challenges. Moreover, crafting a robust Project Charter and mastering Operations Management are prominent in this intensive course. Elevate your career with the AGILE Foundation & Practitioner Bundle, and steer your projects with unparalleled expertise and strategic insight in the industry. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Project Management Course 2: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 3: Scrum Master Training Course Course 4: Agile Scrum Master Certification Course 5: Cost Control & Project Scheduling Course 6: Operations Management Course 7: Project Management: How to Build a Project Charter Course 8: Project Risk Management In the AGILE Foundation & Practitioner package framework, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Learning Outcomes: Upon completion of the AGILE Foundation & Practitioner Bundle, learners will be able to: Implement Agile and Scrum methodologies confidently after gaining comprehensive insights from the AGILE Foundation & Practitioner Bundle. Elevate readiness for the PMI-ACP Exam using focused preparatory materials from the AGILE Foundation & Practitioner course. Ensure projects adhere to budget and schedule with AGILE Foundation & Practitioner's best cost control and scheduling practices. Craft effective Project Charters, aligning stakeholders and objectives, employing AGILE Foundation & Practitioner guidelines. Mitigate project risks strategically, leveraging AGILE Foundation & Practitioner's risk management approaches. Enhance project efficiency and resource utilisation, applying operations management principles from the AGILE Foundation & Practitioner training. The AGILE Foundation & Practitioner Bundle is a comprehensive course tailored to immerse learners in the multifaceted world of Agile project management. As participants delve into this course, they'll acquire both foundational knowledge and advanced practitioner techniques. The curriculum underscores the importance of nimble methodologies, offering practical applications in real-world scenarios. This ensures that learners not only understand theoretical frameworks but are also equipped to apply these strategies in their professional environments. The knowledge doesn't stop there. With an emphasis on crafting impactful project charters, this AGILE Foundation & Practitioner bundle ensures every project you helm starts with clarity and vision. Add to that a thorough understanding of risk management and operations, and you emerge as a project leader par excellence, ready to take on challenges and drive teams to success. In essence, the AGILE Foundation & AGILE Practitioner Bundle is more than just a course - it's your roadmap to excellence in the ever-evolving realm of project management. Empower your project management journey with proven Agile methodologies. Enrol in the AGILE Foundation & AGILE Practitioner Bundle today and elevate your career to new heights. Don't miss out - secure your spot now! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the AGILE Foundation & AGILE Practitioner bundle is: Individuals keen on deepening their firm understanding in their respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this AGILE Foundation & AGILE Practitioner bundle. Career path Our AGILE Foundation & Practitioner Bundle will prepare you for a range of careers, including: Project Manager Scrum Master Agile Coach Agile Project Manager The combined salary range for this bundle is £ 25K to £90K. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Are you ready to embark on an enlightening journey of wisdom with the SEO bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Search Engine Optimaisation (SEO) Expert Certificate. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: SEO - Search Engine Optimisation Course 02: The Ultimate SEO Blueprint - Easily Ranking #1 On Google Course 03: Content Writing & Copy Writing For SEO and Sales Course 04: Digital Marketing - Growth Hacking Techniques - Online Course Course 05: Social Media Marketing Course -The Step by Step Guide Course 06: Do It Yourself Local SEO For The Small Business Owner Course 07: Get SEO Clients For Your Digital Marketing Agency Course 08: Learn to Drive Traffic into Sales through Digital Marketing Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Search Engine Optimaisation (SEO) Expert Certificate bundle illuminate your path to wisdom. The Search Engine Optimaisation (SEO) Expert Certificate bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Search Engine Optimaisation (SEO) Expert Certificate package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the SEO bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Search Engine Optimaisation (SEO) Expert Certificate community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the SEO bundle. Establish robust bases across each course nestled within the SEO bundle. Decipher intricate concepts through the articulate content of the SEO bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the SEO bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The SEO bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the SEO bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The SEO bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the SEO bundle allows learners to make meaningful contributions to their chosen fields. Embark on the SEO journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the SEO bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the SEO bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Do you want to learn how to create a winning sales script? Do you understand the vibrant structure of a sales script to convince your buyers? If so, take a look at our Sales Scripts course. Its precise contents aim to take you further in your quest. The course teaches you how to craft effective sales scripts to fix more sales appointments with the topmost decision makers, ambitious accounts, and highly competitive clients. It provides you with some practical instruction step by step to learn how to create phone scripts to get involved with more meetings, webinar presentation, demos, and many phone appointments. The course also introduces you to sales script tools for customizing your business model using MS PowerPoint What you'll learn Build a complete sales funnel and start sending traffic to get your first sales Build a highly interactive list of repeat hyper-buyers Discover how to double or even triple your business overnight Learn how to sell dozens of $12,000 & $25,000 high ticket offers Requirements You should know how to use a computer at a beginner level We have a script... If you have a FRONT-END product that is priced $1-$10If you have a FRONT-END product that is priced $10+ If you have a MID-TICKET product that is priced $1,000-$5,000 If you have a CONTINUITY PROGRAM product that is a Trial Offer If you have a CONTINUITY PROGRAM product that is priced $1-$200 / mo. If you have a BACK-END product that is priced $5,000-$100,000 Introduction Introduction FREE 00:01:00 The Success Formula 00:02:00 Your Dream Client 00:02:00 Mindset Changes 00:04:00 What It Is Not 00:05:00 What It Actually Is 00:03:00 Why Websites Are Dead 00:04:00 Terminology 00:05:00 100 Clicks a Day 00:09:00 Make Your Own Products or Affiliate 00:02:00 The Value Ladder Value Ladder Overview 00:07:00 Bait Overview 00:19:00 WWWH Script 00:04:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Mid Ticket Overview 00:09:00 Perfect Webinar Funnel Walkthrough 00:03:00 Perfect Webinar Script 00:15:00 Continuity Overview 00:06:00 Magic Bullet Script 00:02:00 Backend Funnel Overview999 00:04:00 2 Step Close Script 00:07:00 Affiliate Value Ladder Buildout 00:10:00 Your Value Ladder Buildout999 00:20:00 Course Certification
Write to capture the attention of viewers Do you want to be a web writer? If you have the writing skills and vocabulary, you can easily be one. This course will teach you how to be a web writer. Web content writers compose content specifically for online consumption. The digital media field is growing as new technologies drive users to the Web, but these types of content writers can face stiff competition for available positions. They are usually freelancers and may work for several clients. Web writing is not limited to just content writing. It could extend to writing blogs and web copywriting. Since you need to follow a unique style and type of content in web writing, learning how to write blogs and web copywriting will be helpful if you chose to have a career in web writing. In this course you will learn to produce a wide variety of content for the Web, from articles and reviews to game scripts. The different skills such as writing blogs and web copywriting will also be taught. So get started right away. Course Highlights Web Writing Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Web Writing Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Web Writing Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Web Writing Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Web Writing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Writing Blogs What is Creative Blogging? FREE 00:30:00 Researching Demands For Your Passion FREE 01:00:00 Setting Up Your Blog 01:00:00 Your Blog Content 01:00:00 Turn Your Blog Into a Money Making Machine 01:00:00 Getting a Swarm of Traffic to your Blog 01:00:00 Web Copywriting Why Writing Copy for the Web is Different FREE 00:15:00 Visitors Are The Most Important FREE 00:30:00 Plan in Order to Succeed 00:30:00 How to Write an Effective Copy for the Web 00:30:00 How to Find the Effective Keywords and the Keyword Phrases 00:15:00 Keep it Short and Elegant 00:30:00 Other Essential Components for Good Copywriting 01:30:00 Get a Headline that Grabs 00:15:00 How to Write a Headline 00:15:00 Test the Tones of Your Headlines 00:15:00 Make Your Text Links Look Alike 00:30:00 Be Positive from the Beginning till the End 00:30:00 Conclusion 00:15:00 Copywriting That Sells Introduction 00:30:00 Structure 01:00:00 Headlines 00:30:00 Tone of voice 01:00:00 Online style 01:00:00 Reassurance 01:00:00 Reading strategies 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Web Writing Diploma 00:30:00 Final Exam Final Exam- Web Writing Diploma 00:30:00
Want to know how to hack a website and fix vulnerabilities in computer systems and networks? Are you a web administrator or developer who wants to secure your website? This Learn Website Hacking From Scratch is ideal for those who have little or no knowledge of website hacking, and want an introductory guide to this topic. In this website hacking and penetration testing course for beginners, you'll start with learning the basics of how to exploit and mitigate websites and web applications, moving on to more advanced techniques, where topics covered include bypassing security, accessing databases, SQL injection and cross-site scripting (XSS). You'll also familiarise with the Linux operating system and BeEf web browser attacking framework. On course completion, you'll have the practical skills and knowledge to exploit networks like an attacker. Enrol in this Learn Website Hacking From Scratch today and start hacking systems like the experts! What you'll learn Install hacking lab & needed software (works on Windows, OS X and Linux). Discover, exploit and mitigate a number of dangerous vulnerabilities. Use advanced techniques to discover and exploit these vulnerabilities. Bypass security measurements and escalate privileges. Intercept requests using a proxy. Hack all websites on same server. Bypass filters and client-side security Adopt SQL queries to discover and exploit SQL injections in secure pages Gain full control over target server using SQL injections Discover & exploit blind SQL injections Install Kali Linux - a penetration testing operating system Install windows & vulnerable operating systems as virtual machines for testing Learn linux commands and how to interact with the terminal Learn linux basics Understand how websites & web applications work Understand how browsers communicate with websites Gather sensitive information about websites Discover servers, technologies and services used on target website Discover emails and sensitive data associated with a specific website Find all subdomains associated with a website Discover unpublished directories and files associated with a target website Find all websites hosted on the same server as the target website Discover, exploit and fix file upload vulnerabilities Exploit advanced file upload vulnerabilities & gain full control over the target website Discover, exploit and fix code execution vulnerabilities Exploit advanced code execution vulnerabilities & gain full control over the target website Discover, exploit & fix local file inclusion vulnerabilities Exploit advanced local file inclusion vulnerabilities & gain full control over the target website Exploit advanced remote file inclusion vulnerabilities & gain full control over the target website Discover, fix, and exploit SQL injection vulnerabilities Bypass login forms and login as admin using SQL injections Writing SQL queries to find databases, tables and sensitive data such as usernames ad passwords using SQL injections Bypass filtering, and login as admin without password using SQL injections Bypass filtering and security measurements Read / Write files to the server using SQL injections Patch SQL injections quickly Learn the right way to write SQL queries to prevent SQL injections Discover basic & advanced reflected XSS vulnerabilities Discover basic & advanced stored XSS vulnerabilities Discover DOM-based XSS vulnerabilities How to use BeEF framwork Hook victims to BeEF using reflected, stored and DOM based XSS vulnerabilities Steal credentials from hooked victims Run javascript code on hooked victims Create an undetectable backdoor Hack into hooked computers and gain full control over them Fix XSS vulnerabilities & protect yourself from them as a user What do we mean by brute force & wordlist attacks Create a wordlist or a dictionary Launch a wordlist attack and guess admin's password Discover all of the above vulnerabilities automatically using a web proxy Run system commands on the target webserver Access the file system (navigate between directories, read/write files) Download, upload files Bypass security measurements Access all websites on the same webserver Connect to the database and execute SQL queries or download the whole database to the local machine Requirements Basic IT Skills No Linux, programming or hacking knowledge required. Computer with a minimum of 4GB ram/memory Operating System: Windows / OS X / Linux Who this course is for: Anybody who is interested in learning website & web application hacking / penetration testing Anybody who wants to learn how hackers hack websites Anybody who wants to learn how to secure websites & web applications from hacker Web developers so they can create secure web application & secure their existing ones Web admins so they can secure their websites Course Introduction Course Introduction FREE 00:02:00 Preparation - Creating a Penetration Testing Lab Lab Overview & Needed Software 00:08:00 Installing Kali 2019 As a Virtual Machine Using a Ready Image 00:10:00 Installing Kali 2019 As a Virtual Machine 00:10:00 Installing Metasploitable As a Virtual Machine 00:04:00 Preparation - Linux Basics Basic Overview of Kali Linux 00:05:00 The Linux Terminal & Basic Linux Commands 00:11:00 Configuring Metasploitable & Lab Network Settings 00:06:00 Website Basics What is a Website? 00:04:00 How To Hack a Website? 00:04:00 Information Gathering Gathering Information Using Whois Lookup 00:05:00 Discovering Technologies Used On The Website 00:06:00 Gathering Comprehensive DNS Information 00:10:00 Discovering Websites On The Same Server 00:04:00 Discovering Subdomains 00:05:00 Discovering Sensitive Files 00:07:00 Analysing Discovered Files 00:04:00 Maltego - Discovering Servers, Domains & Files 00:08:00 Maltego - Discovering Websites, Hosting Provider & Emails 00:05:00 File Upload Vulnerabilities What are they? And How To Discover & Exploit Basic File Upload Vulnerabilities 00:07:00 HTTP Requests - GET & POST 00:04:00 Intercepting HTTP Requests 00:07:00 Exploiting Advanced File Upload Vulnerabilities 00:05:00 Exploiting More Advanced File Upload Vulnerabilities 00:04:00 [Security] Fixing File Upload Vulnerabilities 00:06:00 Code Execution Vulnerabilities What are they? & How To Discover & Exploit Basic Code Execution Vulnerabilities 00:07:00 Exploiting Advanced Code Execution Vulnerabilities 00:06:00 [Security] - Fixing Code Execution Vulnerabilities 00:06:00 Local File Inclusion Vulnerabilities (LFI) What are they? And How To Discover & Exploit Them 00:06:00 Gaining Shell Access From LFI Vulnerabilities - Method 1 00:07:00 Gaining Shell Access From LFI Vulnerabilities - Method 2 00:11:00 Remote File Inclusion Vulnerabilities (RFI) Remote File Inclusion Vulnerabilities - Configuring PHP Settings 00:04:00 Remote File Inclusion Vulnerabilities - Discovery & Exploitation 00:06:00 Exploiting Advanced Remote File Inclusion Vulnerabilities 00:03:00 [Security] Fixing File Inclusion Vulnerabilities 00:06:00 SQL Injection Vulnerabilities What is SQL 00:06:00 Dangers of SQL Injections 00:03:00 SQL Injection Vulnerabilities - SQLi In Login Pages Discovering SQL Injections In POST 00:08:00 Bypassing Logins Using SQL Injection Vulnerability 00:05:00 Bypassing More Secure Logins Using SQL Injections 00:06:00 [Security] Preventing SQL Injections In Login Pages 00:08:00 SQL Injection Vulnerabilities - Extracting Data From The Database Discovering SQL Injections in GET 00:07:00 Reading Database Information 00:05:00 Finding Database Tables 00:04:00 Extracting Sensitive Data Such As Passwords 00:04:00 SQL Injection Vulnerabilities - Advanced Exploitation Discovering & Exploiting Blind SQL Injections 00:06:00 Discovering a More Complicated SQL Injection 00:07:00 Extracting Data (passwords) By Exploiting a More Difficult SQL Injection 00:05:00 Bypassing Filters 00:05:00 Bypassing Security & Accessing All Records 00:09:00 [Security] Quick Fix To Prevent SQL Injections 00:07:00 Reading & Writing Files On The Server Using SQL Injection Vulnerability 00:06:00 Getting A Reverse Shell Access & Gaining Full Control Over The Target Web Server 00:08:00 Discovering SQL Injections & Extracting Data Using SQLmap 00:07:00 [Security] - The Right Way To Prevent SQL Injection 00:05:00 XSS Vulnerabilities Introduction - What is XSS or Cross Site Scripting? 00:03:00 Discovering Basic Reflected XSS 00:04:00 Discovering Advanced Reflected XSS 00:05:00 Discovering An Even More Advanced Reflected XSS 00:07:00 Discovering Stored XSS 00:03:00 Discovering Advanced Stored XSS 00:04:00 XSS Vulnerabilities - Exploitation Hooking Victims To BeEF Using Reflected XSS 00:06:00 Hooking Victims To BeEF Using Stored XSS 00:04:00 BeEF - Interacting With Hooked Victims 00:04:00 BeEF - Running Basic Commands On Victims 00:04:00 BeEF - Stealing Credentials/Passwords Using A Fake Login Prompt 00:02:00 Bonus - Installing Veil 3.1 00:06:00 Bonus - Veil Overview & Payloads Basics 00:07:00 Bonus - Generating An Undetectable Backdoor Using Veil 3 00:10:00 Bonus - Listening For Incoming Connections 00:07:00 Bonus - Using A Basic Delivery Method To Test The Backdoor & Hack Windows 10 00:07:00 BeEF - Gaining Full Control Over Windows Target 00:04:00 [Security] Fixing XSS Vulnerabilities 00:07:00 Insecure Session Management Logging In As Admin Without a Password By Manipulating Cookies 00:06:00 Discovering Cross Site Request Forgery Vulnerabilities (CSRF) 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using a HTML File 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using Link (Preview) 00:06:00 [Security] The Right Way To Prevent CSRF Vulnerabilities 00:09:00 Brute Force & Dictionary Attacks What Are Brute Force & Dictionary Attacks? 00:04:00 Creating a Wordlist 00:07:00 Launching a Wordlist Attack & Guessing Login Password Using Hydra 00:14:00 Discovering Vulnerabilities Automatically Using Owasp ZAP Scanning Target Website For Vulnerabilities 00:04:00 Analysing Scan Results 00:04:00 Post Exploitation Post Exploitation Introduction 00:04:00 Interacting With The Reverse Shell Access Obtained In Previous Lectures 00:07:00 Escalating Reverse Shell Access To Weevely Shell 00:08:00 Weevely Basics - Accessing Other Websites, Running Shell Commands ...etc 00:07:00 Bypassing Limited Privileges & Executing Shell Commands 00:05:00 Downloading Files From Target Webserver 00:05:00 Uploading Files To Target Webserver 00:08:00 Getting a Reverse Connection From Weevely 00:08:00 Accessing The Database 00:09:00 Resources Resources - Learn Website Hacking From Scratch 00:00:00