Are you wondering how assertiveness and confidence can help in your career? Then know more through this course then gain self-esteem and assertiveness skills for your career advancement. Description: Anyone who wants to become successful needs to become confident and assertive. This course is designed to help you with that. You will learn the meaning of self-confidence and the important styles of communication. You will know the types of negative thinking and how to overcome these. Then know the importance of body language and learn how to set goals. You will also learn what practice setting SMART goals are and how to utilise it for your benefit. In this course you will learn the necessary skills, knowledge and information about Self Esteem and Assertiveness Skills to become successful. Who is the course for? Professionals who are having a hard time gaining self-confidence People who have an interest in knowing about self-esteem and assertiveness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Self Esteem and Assertiveness Skills Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Manager Top Executive. Self Esteem and Assertiveness Skills Course Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Activities Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Final Exam Final Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships. With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM. Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Training Course 03: Know Your Customer (KYC) Course 04: Principles of Customer Service Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Learning Objectives: By the end of this course, you will: Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth. Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention. Gain expertise in using CRM systems to manage customer data and gain valuable insights. Learn to integrate CRM with digital technologies to streamline and enhance customer interactions. Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance. Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field. Why Choose Our Customer Relationship Management (CRM) Course? FREE Customer Relationship Management (CRM) certificate accredited Get a free student ID card with Customer Relationship Management (CRM) Training Get instant access to this Customer Relationship Management (CRM) course. Learn Customer Relationship Management (CRM) from anywhere in the world Customer Relationship Management (CRM) is affordable and simple to understand Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Relationship Management (CRM) course materials Customer Relationship Management (CRM) comes with 24/7 tutor support So enrol now in this Customer Relationship Management (CRM) Today to advance your career! Start your learning journey straightaway! This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Relationship Management - CPD Certified This bundle is suitable for everyone. Requirements Customer Relationship Management - CPD Certified You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified. Career path Customer Relationship Management - CPD Certified This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Gain comprehensive expertise in Payroll Management, HR, Payroll, PAYE, and Taxation with this all-inclusive course. Learn how to manage payroll processes, calculate wages, handle employee benefits, and stay compliant with tax regulations, including PAYE (Pay As You Earn). This course covers essential topics such as payroll systems, tax deductions, national insurance, and legal requirements for payroll operations. Perfect for HR professionals, payroll administrators, and anyone looking to advance their career in payroll management, this course will equip you with the knowledge and skills to manage payroll efficiently and ensure full compliance with tax laws.
Overview This comprehensive course on Good Manufacturing Practice (GMP) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Good Manufacturing Practice (GMP) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Good Manufacturing Practice (GMP). It is available to all students, of all academic backgrounds. Requirements Our Good Manufacturing Practice (GMP) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 05:38:00 total length •Basic Concept of GMP and Safety Regulations: 00:41:00 •Good and Bad Manufacturing Practice: 00:44:00 •Preventing and Controlling Contamination: 00:37:00 •Maintenance and Hygiene: 00:41:00 •GMP for Pharmaceutical Industry: 00:56:00 •GMP for Food Industry: 00:34:00 •GMP for Cosmetics Industry: 00:54:00 •IT Applications on GMP: 00:31:00 •Assignment - Good Manufacturing Practice (GMP): 00:00:00
Overview This comprehensive course on Ethical Hacking with Kali Linux will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ethical Hacking with Kali Linux comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ethical Hacking with Kali Linux. It is available to all students, of all academic backgrounds. Requirements Our Ethical Hacking with Kali Linux is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 150 lectures • 05:54:00 total length •Introduction to the course: 00:05:00 •Virtual box installation: 00:16:00 •Kali linux installation: 00:14:00 •Enabling full screen: 00:18:00 •Basic commands part 1: 00:10:00 •Basic commands part 2: 00:21:00 •Basic commands part 3: 00:13:00 •Changing ip address and wireless adapter setup: 00:05:00 •Creating a bootable Kali USB drive: 00:05:00 •Essential networking terms: 00:10:00 •Essential hacking terms: 00:18:00 •Additional kali tools to install: 00:09:00 •Changing our MAC address with mac changer: 00:06:00 •Google hacking: 00:13:00 •Nikto basics: 00:11:00 •Whois tools: 00:07:00 •Email harvesting: 00:06:00 •Shodan: 00:10:00 •Zone transfer with Dig: 00:08:00 •Installing Metasploitable: 00:07:00 •Nmap part 1: 00:16:00 •Nmap part 2: 00:12:00 •Nmap part 3: 00:12:00 •Zen map: 00:08:00 •TCP scans: 00:16:00 •Nmap by passing defenses: 00:17:00 •Nmap scripts part 1: 00:09:00 •Nmap scripts part 2: 00:14:00 •Installing OWASP: 00:08:00 •HTTP request: 00:10:00 •HTTP response: 00:10:00 •Burpsuite configuration: 00:13:00 •Editing packets in Burpsuite: 00:12:00 •Whatweb and Dirb: 00:10:00 •Password recovery attack: 00:16:00 •Burpsuite login bruteforce: 00:11:00 •Hydra login bruteforce: 00:09:00 •Session fixation: 00:14:00 •Injection attacks: 00:06:00 •Simple command injection: 00:11:00 •Exploiting command injection vulnerability: 00:08:00 •Finding blind command injection: 00:14:00 •SQL basics: 00:10:00 •Manual SQL injection part 1: 00:13:00 •Manual SQL injection part 2: 00:21:00 •SQL map basics: 00:17:00 •XML injection: 00:16:00 •Installing XCAT and preventing injection attacks: 00:06:00 •Reflected XSS: 00:11:00 •Stored XSS: 00:13:00 •Changing HTML code with XSS: 00:07:00 •XSSer and XSS sniper: 00:14:00 •Wireless attacking theory: 00:11:00 •Enabling monitor mode: 00:05:00 •Capturing handshake with airodump: 00:15:00 •Rockyou.txt: 00:14:00 •Cracking with aircrack: 00:16:00 •Cracking with hashcat: 00:15:00 •Creating password lists with crunch: 00:18:00 •Creating password lists with cup: 00:07:00 •Rainbow tables part 1: 00:17:00 •Rainbow tables part 2: 00:06:00 •Installing fluxion: 00:06:00 •Finding and cracking hidden networks: 00:08:00 •Preventing wireless attacks: 00:08:00 •ARP protocol basics: 00:10:00 •Man in the middle attack theory: 00:07:00 •Installing MITMf: 00:07:00 •Manual ARP spoofing: 00:13:00 •Problems while installing MITMf: 00:06:00 •HTTP traffic sniffing: 00:08:00 •DNS spoofing and HTTPS password sniffing: 00:24:00 •Hooking browser with BEEF: 00:16:00 •Screenshotting targets browser: 00:11:00 •Cloning any webpage: 00:09:00 •Ettercap basics: 00:07:00 •MFS console environment: 00:16:00 •Metasploit modules explained: 00:12:00 •Bruteforcing SSH with Metasploit: 00:15:00 •Attacking tomcat with metasploit: 00:09:00 •Getting meterpreter with command injection: 00:25:00 •PHP code injection: 00:06:00 •Metasploitable exploits: 00:07:00 •Wine installation: 00:12:00 •Creating windows payloads with Msfvenom: 00:10:00 •Encoders and Hex editors: 00:19:00 •Windows 10 meterpreter shell: 00:12:00 •Meterpreter environment: 00:11:00 •Windows 10 privilege escalation: 00:11:00 •Preventing privilege escalation: 00:06:00 •Post exploitation modules: 00:14:00 •Getting Meterpreter over Internet with port forwarding: 00:11:00 •Eternalblue exploit: 00:20:00 •Persistence module: 00:13:00 •Hacking over the internet with Ngrok: 00:10:00 •Android device hacking with venom: 00:10:00 •The real hacking begins now!: 00:02:00 •Variables: 00:14:00 •Raw input: 00:11:00 •If else statements: 00:10:00 •For loops: 00:07:00 •While loops: 00:08:00 •Python lists: 00:08:00 •Functions: 00:15:00 •Classes: 00:10:00 •Importing libraries: 00:07:00 •Files in python: 00:12:00 •Try and except the rule: 00:05:00 •Theory behind reverse shells: 00:07:00 •Simple server code: 00:13:00 •Connection with reverse shell: 00:07:00 •Sending and receiving messages: 00:11:00 •Sending messages with while true loop: 00:08:00 •Executing commands on target system: 00:10:00 •Fixing backdoor bugs and adding functions: 00:20:00 •First test using our backdoor: 00:18:00 •Trying to connect every 20 seconds: 00:12:00 •Creating persistence part 1: 00:06:00 •Creating persistence part 2: 00:17:00 •Changing directory: 00:12:00 •Uploading and downloading files: 00:22:00 •Downloading files from the internet: 00:23:00 •Starting programs using our backdoor: 00:07:00 •Capturing screenshots on the target PC: 00:19:00 •Embedding backdoor in an image part 1: 00:13:00 •Embedding backdoor in an image part 2: 00:09:00 •Checking for administrator privileges: 00:12:00 •Adding help option: 00:09:00 •Importing Pynput: 00:10:00 •Simple keylogger: 00:10:00 •Adding report function: 00:11:00 •Writing key strokes to a file: 00:14:00 •Adding the keylogger to our reverse shell part 1: 00:23:00 •Adding the keylogger to our reverse shell part 2: 00:08:00 •Final project test: 00:14:00 •Printing banner: 00:11:00 •Adding available options: 00:11:00 •Starting threads for bruteforce: 00:08:00 •Writing function to run the attack: 00:11:00 •Bruteforcing router login: 00:10:00 •Bypassing antivirus with your future programs: 00:14:00 •Sending malware with spoofed email: 00:15:00 •What will you learn in this section?: 00:03:00 •Why is ethical hacking a valuable skill?: 00:23:00 •What is the best ethical hacking certification?: 00:17:00 •Tips for getting your first job as an ethical hacker: 00:18:00 •How I started my career as an ethical hacker: 00:14:00 •How to price your work: 00:11:00 •Bonuses. Enjoy the Benefits: 01:05:00 •Assignment - Ethical Hacking with Kali Linux: 00:00:00
Overview This comprehensive course on Food and Beverage Manager will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Food and Beverage Manager comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Food and Beverage Manager. It is available to all students, of all academic backgrounds. Requirements Our Food and Beverage Manager is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 6 lectures • 01:15:00 total length •Introduction to Food and Beverage Service: 00:10:00 •Operations in Food and Beverage Management: 00:20:00 •Menu Setting in Food and Beverage Service: 00:15:00 •Sales, Customers and Staff: 00:15:00 •Event Management: 00:10:00 •Responsibilities of a Manager: 00:05:00
Overview This comprehensive course on Fundamentals of Quality Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Fundamentals of Quality Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Fundamentals of Quality Management. It is available to all students, of all academic backgrounds. Requirements Our Fundamentals of Quality Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 4 lectures • 05:26:00 total length •Quality Management Fundamentals: 01:27:00 •Quality Management Planning: 01:19:00 •Quality Management Implementation: 01:13:00 •Quality Management Improvement: 01:27:00
Course Overview: Are you ready to unlock the world of digital possibilities by understanding the art and science of data analytics? We live in an era where data back every decision and every action requires insightful analysis. Clive Humby said, "Data is the new oil, and it's the new oil, so it's an invaluable resource for companies worldwide. This comprehensive course covers a broad spectrum of data analytics, starting with an engaging 'Introduction to the World of Data,' before delving into the fundamental components like the 'Basics of Data Analytics,' 'Statistics for Data Analytics,' and the 'Actions Taken in the Data Analysis Process.' Each subsequent module is carefully designed to guide you through various stages of data analytics. You'll explore 'Data Mining,' work with 'Excel for Data Analytics,' and discover 'Tools for Data Analytics.' The curriculum wraps up with a focus on 'Data-Analytic Thinking' and 'Data Visualisation.' Enrol today and start your journey to becoming a data analytics expert! Key Features of the Course: This course comes with a CPD certificate, affirming your proficiency in data analytics. It offers 24/7 learning assistance to ensure you get the most out of your learning journey. The content is presented in easy-to-understand and engaging learning materials, carefully curated to make your journey in data analytics enlightening. Who is This Course For? This course suits professionals seeking to leverage data analytics in their respective fields, individuals aspiring to venture into the data science arena, and students keen to acquire contemporary skills for the digital age. What You Will Learn: Understand the fundamental concepts of data analytics. Apply statistical techniques to analyse large data sets. Implement effective strategies for data collection and storage. Master the art of data mining and extraction of valuable insights. Utilise Excel and other tools effectively for data analysis. Develop a data-analytic mindset for problem-solving. Translate data insights into compelling visualisations. Why Enrol in This Course: This course will open doors to many opportunities. You will learn from top-notch professionals, utilise quality learning materials and have access to trending and recently updated curriculum. Requirements: A basic understanding of computers A willingness to learn Career Path: The expertise gained from this Data Analytics course can pave your way into a variety of professions, such as: Data Analyst (£30,000-£60,000) Business Analyst (£35,000-£70,000) Market Research Analyst (£27,000-£55,000) Operations Analyst (£31,000-£62,000) Quantitative Analyst (£45,000-£85,000) Data Scientist (£50,000-£90,000) Data Engineer (£35,000-£75,000) Certification: On successful completion of this course, you will receive a CPD certificate, testifying your mastery in the field of data analytics. With this recognition, you can confidently showcase your skills and expertise in the professional world. Data analytics is a powerful tool that can be used to make better decisions, improve efficiency, and drive innovation. If you want to join this growing field, this course is for you! FAQ What do you mean by data analytics? Data analytics is the process of collecting, cleaning, analyzing, and interpreting data to extract insights. What data analytics actually do? Data analytics helps businesses make better decisions by providing them with insights into their data. This can include insights into customer behavior, market trends, and product performance. What are the 5 data analytics? The 5 data analytics are: Descriptive analytics: This type of analytics describes what has happened in the past. Diagnostic analytics: This type of analytics identifies the root cause of problems. Predictive analytics: This type of analytics predicts what will happen in the future. Prescriptive analytics: This type of analytics recommends actions to take based on the predictions. Visual analytics: This type of analytics uses visual representations of data to make it easier to understand. What is data analytics examples? Here are some examples of data analytics: A retailer uses data analytics to track customer behaviour and identify trends. A bank uses data analytics to predict which customers are likely to default on their loans. A healthcare provider uses data analytics to identify patients who are at risk for certain diseases. What are 4 types of analytics? The 4 types of analytics are: Descriptive analytics: This type of analytics describes what has happened in the past. Diagnostic analytics: This type of analytics identifies the root cause of problems. Predictive analytics: This type of analytics predicts what will happen in the future. Prescriptive analytics: This type of analytics recommends actions to take based on the predictions. Why do we use data analytics? We use data analytics to make better decisions, improve efficiency, and drive innovation. Here are some of the benefits of using data analytics: Better decision-making: Data analytics can help businesses make better decisions by providing them with insights into their data. Improved efficiency: Data analytics can help businesses improve efficiency by identifying areas where they can save time and money. Driven innovation: Data analytics can help businesses drive innovation by identifying new opportunities and trends. Course Curriculum 13 sections • 13 lectures • 12:25:00 total length •Introduction to the World of Data: 01:00:00 •Basics of Data Analytics: 00:40:00 •Statistics for Data Analytics: 01:00:00 •Actions Taken in the Data Analysis Process: 00:55:00 •Gathering the Right Information: 01:00:00 •Storing Data: 01:15:00 •Data Mining: 01:00:00 •Excel for Data Analytics: 01:20:00 •Tools for Data Analytics: 01:20:00 •Data-Analytic Thinking: 01:10:00 •Data Visualisation That Clearly Describes Insights: 00:45:00 •Data Visualization Tools: 01:00:00 •Assignment - Data Analytics: 00:00:00
Overview This comprehensive course on Anger Management will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Anger Management comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Anger Management. It is available to all students, of all academic backgrounds. Requirements Our Anger Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 total length •Anger Management Video 1: 00:14:00 •Anger Management Video 2: 00:14:00 •Anger Management Video 3 content 1 part A: 00:15:00 •Anger Management Video 4 content 1 part B: 00:15:00 •Anger Management Video 5 content 1 part C and content 2: 00:14:00 •Anger Management Video 6 content 3: 00:05:00 •Anger Management Video 7 content 4: 00:11:00 •Anger Management Video 8 content 5: 00:18:00 •Anger Management Video 9: 00:05:00