27961 Development courses in Belfast delivered Online

The Diploma in Drama and Comedy Writing is organised into 7 units and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 5 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Welcome to the Writer’s Greatest Untapped Income Source Introduction to Writing for TV, Cable and Satellite Networks Your Ideas and How to Present Them What’s Different About TV Writing? Scripting, Editing and the Story Bible A Special Masterclass On Comedy Writing The Money and How You Get Paid

In today's dynamic financial landscape, mastering Financial Analysis is not just advantageous but imperative. A comprehensive Financial Analysis TrainingCourse covers essentialmodules such asIntroduction to Financial Analysis, Balance Sheet, Income Statement, Cash Flow Statement, and more. Understanding these facets equips individuals with the proficiency to dissect financial data effectively. In the modern world, where businesses operate in intricate ecosystems, the ability to conduct thorough Financial Analysis is highly sought after. It's not merely a skill but a necessity for informed decision-making and strategic planning. In the UK job market, proficiency in Financial Analysis opens doors to lucrative opportunities with competitive salaries averaging around £45,000 to £60,000 per annum. The demand for skilled financial analysts is on a steady rise, with job postings increasing by 10% annually, demonstrating the sector's growth potential. Hence, investing in a Financial Analysis course not only enhances employability but also ensures a promising career trajectory in the finance sector. Key Features: CPD Certified Financial Analysis Training Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Financial Analysis Module 02: The Balance Sheet Module 03: The Income Statement Module 04: The Cash Flow Statement Module 05: Financial Reporting Module 06: Analysing Profitability Module 07: The Applications and Limitations of EBITDA Module 08: Credit Analysis Module 09: Equity Analysis Module 10: Ratio Analysis Learning Outcomes: Analyse financial statements to assess company performance and stability effectively. Evaluate profitability metrics to determine business viability and growth potential. Interpret cash flow statements to gauge liquidity and financial health. Apply ratio analysis techniques to make informed investment decisions. Conduct credit analysis to assess the creditworthiness of individuals and businesses. Perform equity analysis to understand stock performance and investment opportunities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Analysis Training course is accessible to anyone eager to learn more about this topic. Through this Financial Analysis Training course, you'll gain a solid understanding of Financial Analysis Training. Moreover, this Financial Analysis Training course is ideal for: Finance professionals seeking advanced financial analysis skills enhancement. Business students aiming to gain practical financial analysis expertise. Entrepreneurs and business owners interested in understanding financial performance. Anyone aspiring to pursue a career in financial analysis roles. Investors looking to sharpen their investment decision-making abilities. Requirements There are no requirements needed to enrol into this Financial Analysis Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Financial Analysis Training course. Career path After finishing this Financial Analysis Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Financial Analysis Training are: Financial Analyst - £30K to 60K/year. Credit Analyst - £25K to 50K/year. Equity Analyst - £35K to 70K/year. Finance Manager - £40K to 80K/year. Risk Analyst - £28K to 55K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of financial control and embark on a journey to financial freedom with our comprehensive course on Managing Personal Cash Flow. Designed to empower you with the knowledge and tools needed to navigate the intricate world of personal finance, this course is your ultimate guide to securing a stable and prosperous financial future. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, you will learn all about managing your money effectively. First, you'll understand why it's important to know about personal finance and how it affects your life. Then, you'll dive into the basics of personal cash flow and learn how to manage it wisely. You'll also explore tax and financial strategies to make sure you're handling your money smartly. Understanding personal insurance and how it fits into your financial plan will also be covered. Accounting principles related to personal finances will be introduced to give you a solid foundation. You'll then learn how to plan your cash flow and design a personal budget to meet your financial goals. Additionally, you'll explore borrowing, credit, and debt management to avoid financial pitfalls. Finally, you'll understand the relationship between money and mental health and how to manage your money for overall well-being. Course Curriculum Module 01: Understanding the Importance of Personal Finance Module 02: Introduction to Personal Cash Flow Module 03: Understanding Tax and Financial Strategies Module 04: Managing Personal Insurance Module 05: Accounting and Personal Finances Module 06: Cash Flow Planning Module 07: Designing a Personal Budget Module 08: Borrowing, Credit and Debt Module 09: Money and Mental Health Module 10: Understanding Personal Money Management Learning Outcomes: Understand the significance of personal finance for long-term financial stability. Analyze personal cash flow and its role in financial planning. Apply tax and financial strategies to optimize personal finances effectively. Evaluate different types of personal insurance and their management strategies. Implement basic accounting principles to manage personal finances efficiently. Develop and maintain a personal budget to achieve financial goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance personal financial management skills. Those interested in understanding personal cash flow dynamics. Anyone looking to optimize tax and financial strategies for personal gain. Individuals aiming to manage personal insurance effectively. Those seeking to improve personal accounting and financial planning skills. Career path Financial Advisor Tax Consultant Insurance Broker Personal Accountant Budget Analyst Credit Counsellor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of financial control and embark on a journey to financial freedom with our comprehensive course on Managing Personal Cash Flow. Designed to empower you with the knowledge and tools needed to navigate the intricate world of personal finance, this course is your ultimate guide to securing a stable and prosperous financial future. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, you will learn all about managing your money effectively. First, you'll understand why it's important to know about personal finance and how it affects your life. Then, you'll dive into the basics of personal cash flow and learn how to manage it wisely. You'll also explore tax and financial strategies to make sure you're handling your money smartly. Understanding personal insurance and how it fits into your financial plan will also be covered. Accounting principles related to personal finances will be introduced to give you a solid foundation. You'll then learn how to plan your cash flow and design a personal budget to meet your financial goals. Additionally, you'll explore borrowing, credit, and debt management to avoid financial pitfalls. Finally, you'll understand the relationship between money and mental health and how to manage your money for overall well-being. Course Curriculum Module 01: Understanding the Importance of Personal Finance Module 02: Introduction to Personal Cash Flow Module 03: Understanding Tax and Financial Strategies Module 04: Managing Personal Insurance Module 05: Accounting and Personal Finances Module 06: Cash Flow Planning Module 07: Designing a Personal Budget Module 08: Borrowing, Credit and Debt Module 09: Money and Mental Health Module 10: Understanding Personal Money Management Learning Outcomes: Understand the significance of personal finance for long-term financial stability. Analyze personal cash flow and its role in financial planning. Apply tax and financial strategies to optimize personal finances effectively. Evaluate different types of personal insurance and their management strategies. Implement basic accounting principles to manage personal finances efficiently. Develop and maintain a personal budget to achieve financial goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance personal financial management skills. Those interested in understanding personal cash flow dynamics. Anyone looking to optimize tax and financial strategies for personal gain. Individuals aiming to manage personal insurance effectively. Those seeking to improve personal accounting and financial planning skills. Career path Financial Advisor Tax Consultant Insurance Broker Personal Accountant Budget Analyst Credit Counsellor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Money talks—and in this Finance & Investment Course, it actually makes sense. Whether you're someone who reads the financial pages for fun or someone who still confuses stocks with socks, this course is tailored to give you a clearer understanding of how money works, grows, and flows. From basic budgeting and personal finance principles to the strategic side of investing, we break down the world of finance without turning it into a sleep-inducing spreadsheet session. It’s structured for those who want to make sharper financial choices, without needing a maths degree or a tie. The Finance & Investment Course also explores investment strategies, market movements, risk factors, and portfolio planning—minus the waffle. You’ll gain insights into stocks, bonds, funds, and more, in plain English. There’s no need to dress up for class or fight traffic to a lecture hall—everything is online, smartly written, and designed to suit your pace. If you’ve ever wondered where your money goes, or better yet, how to make it go further, this is your chance to learn with confidence and a few light chuckles along the way. Learning Outcomes By the end of the course, learners will be able to: Gain a thorough understanding of the financial industry and financial concepts Know the roles and responsibilities and gain the skills required to become a financial advisor Know how private wealth management is different from wealth management Learn about financial risks, financial risk management and the process of managing financial risks Gain in-depth knowledge on financial planning, its importance and objectives Become familiar with divorce financial planning, how to divide the money and property from splitting divorce costs and settlements Understand the basic principles of investing and how to build an investment portfolio Find out about Google Analytics, its features and uses Key Features of this Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Finance & Investment course is as follows: ***Finance & Investment*** Module 01: Introduction to Finance Module 02: Essential Skill for Financial Advisor Module 03: Financial Planning Module 04: Wealth Management and Guide to Make Personal Financial Statements Module 05: Financial Risk Management and Assessment Module 06: Investment Planning Module 07: Divorce Planning Module 08: Google Analytics for Financial Advisors Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

In today's modern world, understanding and addressing anxiety in children and young people, especially during the COVID-19 pandemic, is paramount. This course delves deeply into the causes and manifestations of anxiety disorders, with specific focus on its impact on children and youth. Given the unprecedented challenges posed by the pandemic, learning to support and manage anxiety in this demographic is crucial. Through modules dedicated to the effects of COVID-19 on children and young people, as well as strategies for supporting them during these trying times, participants gain invaluable skills. Additionally, the course explores methods for managing anxiety within families and provides guidance on bereavement during the pandemic. By mastering these techniques, individuals not only enhance their ability to mitigate anxiety in children and youth but also boost their employability, especially in the UK where mental health awareness in educational and social settings is increasingly prioritized. Enroll in this course today to acquire essential knowledge and skills in addressing anxiety in children and young people, and make a meaningful difference in their lives. Key Features: CPD Certified Anxiety in Children and Young People Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Anxiety and It's Causes Module 02: Anxiety Disorders Module 03: Anxiety in Children Module 04: Anxiety in Young People Module 05: Impact of Covid 19 on Children and Women and Young People Module 06: Supporting Children During Covid 19 Module 07: Supporting Young People During Covid 19 Module 08: Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak Module 09: Treatment of Anxiety Disorder Module 10: Bereavement Guide During COVID 19 Learning Outcomes: Identify causes and triggers of anxiety in children and adolescents. Recognize different types of anxiety disorders affecting young individuals. Understand the specific manifestations of anxiety in children. Explore the impact of COVID-19 on the mental health of children. Implement effective strategies for managing anxiety within families. Provide essential support and guidance to children and young people during COVID-19. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anxiety in Children and Young People course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anxiety in Children and Young People. Moreover, this course is ideal for: Parents seeking to understand and support their children better. Educators aiming to create a supportive environment for their students. Mental health professionals looking to enhance their understanding and skills. Social workers striving to assist vulnerable children and young people. Anyone concerned about the well-being of children and adolescents. Requirements There are no requirements needed to enrol into this Anxiety in Children and Young People during COVID-19 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Anxiety in Children and Young People during COVID-19 course. Career path After finishing this Anxiety in Children and Young People course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Anxiety in Children and Young People are: Child and Adolescent Psychiatrist - £60K to 90K/year Clinical Psychologist specializing in Child Mental Health - £40K to 70K/yr School Counsellor - £25K to 40K/yr Family Therapist - £30K to 50K/yr Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In a world where financial stability feels more like a myth than a reality, mastering the art of corporate finance becomes indispensable. Imagine having the insight to decode complex financial statements, the foresight to execute meticulous long-term financial planning, and the acumen to turn a profit even in the bleakest economic climates. Our course will transform your understanding of the financial landscape, equipping you with the knowledge to navigate and thrive amid financial uncertainty. You'll delve deep into the intricacies of corporate finance, exploring everything from growth strategies to the subtle dance between risk and return. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Beyond the theoretical foundations, this journey encompasses practical strategies to bolster profitability when the economy takes a downturn. You'll learn the secrets of capital budgeting, risk management, and the nuanced regulations that govern the financial world. Moreover, you'll gain an insider's perspective on carving out a successful career path in corporate finance. This is not just another course; it's a pivotal step towards financial mastery and resilience, setting you apart in a competitive landscape. Embark on this transformative journey and harness the power to make informed, strategic financial decisions that withstand the test of time. Course Curriculum Module 01: Introduction to Corporate Finance Module 02: Long Term Financial Planning and Growth Module 03: Analysis of the Financial Statement Module 04: Capital Budgeting Module 05: Financial Risk-Return Tradeoff Module 06: Profitability During Financial Downturn Module 07: Managing Profitability in Financial Downturn Module 08: Corporate Finance Regulations Module 09: Career Path in Corporate Finance Learning Outcomes: Understand fundamental principles and concepts in corporate finance. Develop strategies for long-term financial planning and sustainable growth. Analyse financial statements to assess company performance and health. Evaluate investment opportunities using capital budgeting techniques. Balance financial risk and return in decision-making processes. Identify profitability strategies during financial downturns. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring corporate finance professionals. Business managers seeking financial acumen. Individuals interested in financial planning. Analysts aiming for corporate finance roles. Entrepreneurs managing financial challenges. Career path Financial Analyst Corporate Treasurer Investment Banker Risk Manager Financial Controller Corporate Finance Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Statistical Analysis Training Course is pivotal in the modern world, offering essential skills that are increasingly demanded across various industries. As businesses and organizations generate vast amounts of data, the ability to analyze and interpret this data becomes crucial. Learning from The Statistical Analysis Training Course equips individuals with expertise in key areas such as probability, hypothesis testing, regression analysis, and predictive analytics, enhancing their employability. In the UK, proficiency gained from this Statistical Analysis Training course can significantly boost job opportunities, with data analysts and statisticians earning an average salary of £35,000 to £50,000 annually. The demand for statistical analysis skills is on the rise, with the sector experiencing a growth rate of 33% over the past five years. Advantages of the Statistical Analysis Training course include a comprehensive understanding of both foundational and advanced statistical concepts, which are integral in roles across finance, healthcare, marketing, and technology. The Statistical Analysis Training Course ensures that learners are well-versed in modern analytical techniques, making them valuable assets in a data-driven economy. As the importance of data analytics continues to grow, so does the value of this training, making it an indispensable tool for career advancement. Key Features: CPD Certified Statistical Analysis Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Statistical Analysis Training Module 01: The Realm of Statistics Module 02: Basic Statistical Terms Module 03: The Center of the Data Module 04: Data Variability Module 05: Binomial and Normal Distributions Module 06: Introduction to Probability Module 07: Estimates and Intervals Module 08: Hypothesis Testing Module 09: Regression Analysis Module 10: Algorithms, Analytics and Predictions Module 11: Learning From Experience: The Bayesian Way Module 12: Doing Statistics: The Wrong Way Module 13: How We Can Do Statistics Better Learning Outcomes: Grasp fundamental statistical concepts for data analysis proficiency. Understand measures of central tendency and dispersion in datasets. Apply probability theory to make informed statistical decisions. Utilize hypothesis testing techniques to draw meaningful conclusions. Master regression analysis for predictive modelling and trend identification. Embrace Bayesian methods and enhance statistical inference capabilities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Statistical Analysis Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Statistical Analysis Training. Moreover, this course is ideal for: Aspiring data analysts seeking statistical foundations for career advancement. Professionals in research roles aiming to refine statistical analysis skills. Students pursuing degrees in mathematics, economics, or related disciplines. Business professionals looking to leverage data-driven insights for strategic decisions. Anyone interested in enhancing statistical literacy and analytical reasoning abilities. Requirements There are no requirements needed to enrol into this Statistical Analysis Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Statistical Analysis Training course. Career path After finishing this Statistical Analysis Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Statistical Analysis Training are: Data Analyst - £30K to £45K/year. Statistician - £35K to £50K/year. Market Research Analyst - £25K to £40K/year. Business Intelligence Analyst - £35K to £55K/year. Healthcare Data Analyst - £30K to £50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Whether you're an aspiring finance professional, a small business owner, or just someone who wants to understand the financial health of your investments, our Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting Course is your gateway to mastering the language of business! According to Reed a Financial Analyst can earn from £45,000 to £50,000 in a year depending on qualification, experience, location and other factors. So enrol into our Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting course for learning everything that you need to in order to thrive in this competitive market Key Features: CPD Certified Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting course Developed by Specialist Lifetime Access Course Curriculum of Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting: Module 01: Overview of Financial Analysis Module 02: Challenges in Evaluating Financial Assets and Balancing Sheets Module 03: Comprehensive Insight into the Income Statement Module 04: Unravelling the Cash Flow Statement Module 05: Financial Reporting Fundamentals Module 06: Exploration of Profitability Concepts Module 07: EBITDA - Earnings Before Interest, Taxes, Depreciation, and Amortisation Module 08: In-Depth Analysis of Credit Module 09: Essential Insights into Equity Analysis Module 10: Analysing Financial Ratios Learning Outcomes: Evaluate financial assets using balance sheets for informed decision-making. Analyse income statements for a comprehensive understanding of financial performance. Interpret cash flow statements to assess liquidity and financial stability. Demonstrate proficiency in financial analysis, reporting fundamentals and disclosure requirements. Apply profitability concepts and EBITDA analysis in financial assessment. Utilise financial ratios for in-depth analysis and benchmarking purposes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting. Moreover, this course is ideal for: Professionals in finance seeking advanced financial analysis skills. Business students aiming to enhance financial statement comprehension. Accountants looking to deepen their understanding of financial analysis and reporting. Investors interested in making informed investment decisions based on financial analysis. Individuals involved in credit analysis or equity evaluation roles. Requirements There are no requirements needed to enrol into this Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reportingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting course. Career path After finishing this Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting course you will have multiple job opportunities for you. Some of the Job sectors of Financial Analysis, Income Statement, Cash Flow, Balance Sheet & Financial Reporting are: Financial Analyst Credit Analyst Equity Research Analyst Investment Manager Corporate Treasurer Financial Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.