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24973 Development courses in Cardiff delivered On Demand

Administration Coordinator

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Administration Coordinator course might help you get there! Expand your expertise with high-quality training - study the Administration Coordinator course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Administration Coordinator online training course. The Administration Coordinator course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Administration Coordinator course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Administration Coordinator training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Administration Coordinator course: >> Coordinator << Module 1: Introduction to Office Administration Module 2: Skills of an Effective Administrator Module 3: Business Etiquette Module 4: Business Telephone Skills Module 5: Mail Services and Shipping Module 6: Travel Arrangements Module 7: Organising Meeting and Conferences Module 8: Record Keeping and Filing Systems Module 9: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Administration Coordinator course. hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Administration Coordinator course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Administration Coordinator
Delivered Online On Demand8 hours
£12

Office Admin Diploma

4.7(47)

By Academy for Health and Fitness

Learn new skills and develop your professional knowledge with the Office Admin Diploma and learn from home at a pace that suits you. The course has been expertly designed for you to complete through distance e-learning and achieve a professional proficiency all without leaving your own home! Successful completion of the course will see you achieve a CPD certified proficiency which will add significant weight to your CV and impress potential employers when applying for new jobs. Once you enrol on the course, you will have full course access for one year, meaning you are free to complete the Admin, Secretarial and PA Diploma at a pace that suits you. Enrol on the Admin, Secretarial and PA Diploma now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on the course , you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the course and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So, enrol in this course today and open doors to enchanting career opportunities ahead. Why should you choose the Admin, Secretarial and PA course with Academy for Health & Fitness? • Opportunity to earn a certificate accredited by CPD after completing this course • Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) • Globally accepted standard structured lesson planning • Innovative and engaging contents and activities • Assessments that measure higher-level thinking and skills • Complete the programme in your own time, at your own pace • Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here are the topics you will cover on the Office Admin Diploma Course: ***Office Admin Diploma*** Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Admin, Secretarial and PA Diploma. Enrol on the Admin, Secretarial and PA Diploma and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors.

Office Admin Diploma
Delivered Online On Demand11 hours
£12

COVID-19 In Healthcare

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique COVID-19 In Healthcare course might help you get there! Expand your expertise with high-quality training - study the COVID-19 In Healthcare course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the COVID-19 In Healthcare online training course. The COVID-19 In Healthcare course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the COVID-19 In Healthcare course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This COVID-19 In Healthcare training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the COVID-19 In Healthcare course: Module 1: Introduction to Covid-19 Module 2: Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS Module 3: The Strike of Pandemic Around the World and Great Britain Module 4: Effects of Covid-19 on Human Life Module 5: Diagnoses and Treatments Module 6: Preventions and Social Measures to Be Taken Module 7: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Assessment Process Once you have completed all the modules in the COVID-19 In Healthcare course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this COVID-19 In Healthcare course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this COVID-19 In Healthcare course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

COVID-19 In Healthcare
Delivered Online On Demand2 hours
£12

CRM: Customer Relationship Management

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

CRM: Customer Relationship Management
Delivered Online On Demand10 hours
£12

Consumer Rights Awareness

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Consumer Rights course might help you get there! Expand your expertise with high-quality training - study the Consumer Rights course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Consumer Rights online training course. The Consumer Rights course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Consumer Rights course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Consumer Rights training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction to Consumer Rights Module 02: The Consumer Rights Act Module 03: Consumer Contracts Explained Module 04: General Data Protection Regulations Explained Module 05: Fraud Protection Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Consumer Rights course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Consumer Rights 06:31 1: Introduction to Consumer Rights Preview 06:31 Module 02: The Consumer Rights Act 14:06 2: The Consumer Rights Act 14:06 Module 03: Consumer Contracts Explained 11:51 3: Consumer Contracts Explained 11:51 Module 04: General Data Protection Regulations Explained 12:36 4: General Data Protection Regulations Explained 12:36 Module 05: Fraud Protection 18:48 5: Fraud Protection 18:48 Assessment (Optional) 17:00 6: MCQ Exam 17:00 Order Your Certificate 02:00 7: Order Your CPD Certificate 01:00 8: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Consumer Rights course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Consumer Rights Awareness
Delivered Online On Demand1 hour 24 minutes
£12

Internal Audit: A Guide for Management

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Internal Audit course might help you get there! Expand your expertise with high-quality training - study the Internal Audit course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Internal Audit online training course. The Internal Audit course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Internal Audit course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Internal Audit training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Experts created the Internal Audit course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Internal Audit course materials. Then, from any internet-enabled device, access the Internal Audit course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Audit Interviews Audit Procedures Auditing as a Form of Assurance Career as an Auditor Internal Control and Control Risk Reporting Audit Outcome Technology-Based Internal Audit UK Internal Audit Standards Assessment Process Once you have completed all the modules in the Internal Audit course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Internal Audit course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Internal Audit: A Guide for Management
Delivered Online On Demand3 hours
£12

Advanced Training on SEO & SMM Strategies

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Training on SEO & SMM Strategies will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Training on SEO & SMM Strategies will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Training on SEO & SMM Strategies and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Training on SEO & SMM Strategies is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Training on SEO & SMM Strategies. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Training on SEO & SMM Strategies will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market.

Advanced Training on SEO & SMM Strategies
Delivered Online On Demand14 hours 29 minutes
£11.99

Prevention and Control of Infection

4.7(47)

By Academy for Health and Fitness

Deal Price is Active! Offer Ends Soon; Hurry Up!! Did you know? There were around 700,000 deaths from antibiotic-resistant infections in 2019, and another 200,000 people died in the UK in 2019 from the Norovirus. The primary problem is that people are overprescribing antibiotics and not following proper hygiene practices. Prevention and control of infection is a key part of healthcare in the UK. Reducing the risk of infections in healthcare settings and in the community is important. This can be done through various measures, such as good hand hygiene, appropriate use of personal protective equipment, effective cleaning and decent contamination of equipment, and effective waste management. The role of infection within a health or social care setting poses a significant risk to service users, patients, carers, and staff. Without effective infection prevention and control approaches, the infection can cause disease and harm and impair the quality of life and healthcare experiences. In addition, it is important to ensure that healthcare workers know the risks associated with infections and how to reduce them. Finally, it is essential to have effective systems in place to monitor and manage infection control and to ensure that any outbreaks are identified and addressed quickly. If you are interested in learning more about infection prevention and control training but need help figuring out where to start. In that case, this course will give you a solid foundation to help you advance your career and get more useful abilities. So, enrol now! Learning Outcomes Learn to define infection prevention and control Become familiar with the principles of infection prevention and control Become familiar with the infection control legislation Discover the most common and less common infections found in the UK caused by animals and insects Learn how blood and body fluids spread infections Learn how food and water spread infections Why Prefer this Prevention and Control of Infection in Health Care Settings Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. For the convenience of the students, this course on infection prevention and control is divided into several different modules and sub-modules. You will learn about the fundamentals of infection, infection control, infectious agents, the mode of transmission of infection, a susceptible host, different types of infections, healthcare-associated infections, policy and legislation on infection control, and much more. *** Course Curriculum *** Prevention and Control of Infection in Health Care Settings Course Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Prevention and Control of Infection in Health Care Settings course. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Learners in the healthcare industry and those seeking employment in the healthcare industry will all benefit from this Prevention and Control of Infection in Health Care Settings course. Also, learners of the following professions can enrol on this Prevention and Control of Infection in Health Care Settings course: Quality and patient safety professionals Hair care and beauty professionals Traditional beauty industry employees Individuals working in a caring environment Individuals preparing to work in the care sector Caretakers at home Requirements This Prevention and Control of Infection in Health Care Settings course have no set prerequisites for enrollment. Anybody with a laptop, tablet, or smartphone can access this course. You only need to be older than 16 and have a love and a passion for learning. Career path The Prevention and Control of Infection in Health Care Settings course will improve your candidature for numerous jobs in the healthcare sector. Given below are the job titles you can land: Hospital Manager Public Health Nurse Infection Preventionist Registered Nurse Epidemiologist Infectious Disease Physician Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Prevention and Control of Infection
Delivered Online On Demand11 hours
£12

Customer Complaint Handler- CPD Certified

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Complaint Handler- CPD Certified
Delivered Online On Demand6 hours
£12

Clinical Training - Catheterisation

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The clinical sector has expanded so vastly that each of the individual sectors is a powerhouse of job opportunities. Catheterisation is one such prospective sector! Enrol now in our Clinical Training - Catheterisation course and be one of the stand out candidates. This Clinical Training - Catheterisation online course is designed for healthcare workers who wish to learn and improve their skills in catheterisation techniques. The course is delivered through a combination of interactive online learning materials and assessments, which allows students to progress at their own pace. This Clinical Training - Catheterisation course will cover the fundamentals of catheterisation including the types of catheter, indications, and contraindications, as well as the different techniques and procedures such as male, female and children catheterisation, and includes both theoretical and practical elements. The course also includes the evaluation of risks and the management of complications. Upon completion of the Clinical Training - Catheterisation course, students will receive a certificate of completion, which demonstrates their knowledge and understanding of catheterisation techniques. The knowledge from this course is essential for healthcare professionals working in clinical settings and will help them to provide safe and effective care to their patients. After this Clinical Training - Catheterisation course, you will be able to learn: Different types of catheters and indications for their use The procedures for catheterisation including male, female and paediatric catheterisation Potential risks and complications associated with catheterisation and how to manage them The importance of infection prevention and control when performing catheterisation Develop practical skills in catheterisation techniques through interactive and hands-on training. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain General clinical skills Health & safety in a clinical setting Risk management knowledge of the functions of the urinary system Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of Clinical Training - Catheterisation course: Module 1: Introduction Why Urinary Catheters are Used Types of Urinary Catheter Other Risks Definitions Module 2: The Urinary System The Female Urinary System The Male Urinary System How do the Kidneys and Urinary Systems Work? Facts About Urine Module 3: Patients' Guide Hygiene Questions Leg Bags Questions about Leg Bags Questions about Night Bags Questions about Catheter Valves Module 4: Guidance forNursing and Care Staff Assessing the Need Who Can Catheterise? Indications/Need Consent Catheter Selection Catheter Insertion Documentation Drainage Bags Catheter Care Bag Emptying Catheter Maintenance Solutions Suprapubic Catheters Catheter Troubleshooting Module 5: Protocol for Female Equipment Required Before Starting the Procedure Module 6: Protocol for Male Equipment Required Before Starting the Procedure Module 7: Protocol for Handling Catheter & Catheter Bags Protocol for Removing a Catheter Protocol for Emptying a Catheter Bag Protocol for Collection of a Catheter Specimen of Urine (CSU) Protocol for the Care and Management of Indwelling Catheter Assessment Process Once you have completed the modules in the Clinical Training - Catheterisation course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Training - Catheterisation course is well suited for: Nurses and nursing assistants Urologists and other physicians Critical care staff Emergency department staff Other healthcare professionals such as paramedics, physician assistants, and health care technician who want to learn or improve their catheterisation skills Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Practitioner. If you are searching for a course that fulfills the HCPC's standards, please contact the HCPC or the RCSLT. Career path This Clinical Training - Catheterisation course is going to help the learners to pursue the following jobs: Registered Nurse: £25,000-£40,000 per year. Urologist: £50,000-£90,000 per year. Critical care nurse: £25,000-£40,000 per year. Emergency department nurse: £25,000-£40,000 per year. Physician Assistant: £40,000-£60,000 per year. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Clinical Training - Catheterisation
Delivered Online On Demand2 hours
£12