Recent studies show that the nexus of Entrepreneurship, Business Management & Customer Service has become increasingly vital in today's dynamic market landscape. With the rapid evolution of consumer preferences and technological advancements, businesses are seeking professionals who can adeptly navigate these realms. According to recent data from the Office for National Statistics, industries prioritizing customer service, efficient business management, and innovative entrepreneurial strategies have shown a significant uptick in growth, outpacing their counterparts. In response to these trends, our comprehensive Entrepreneurship, Business Management & Customer Service bundle equips learners with the essential tools and insights needed to excel in these interconnected domains. Embark on a transformative journey with our Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma , meticulously designed to empower individuals with the knowledge and skills to thrive in diverse professional settings. Through a curated blend of QLS Endorsed Diplomas and CPD QS Accredited Courses, participants delve deep into the intricacies of customer service representation, entrepreneurship training, and advanced business management practices. With a focus on both theoretical frameworks and practical applications, learners gain a holistic understanding of how these disciplines intertwine to drive organisational success. QLS Endorsed Courses: Course 01: Certificate in Customer Service - Representative at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Entrepreneurial Mindset Course 05: Advanced Pitching for Startups Course 06: Make Business Plans: Forecasting and Budgeting Course 07: Business Law Course 08: Financial Ratio Analysis for Business Decisions Course 09: Capital Budgeting & Investment Decision Rules Course 10: Business Management Course 11: Setting & Achieving Goals Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. It covers Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma. Learning Outcomes: Demonstrate proficiency in customer service principles and techniques at QLS Level 3. Apply entrepreneurial mindset strategies to identify and capitalise on emerging opportunities through Entrepreneurship, Business Management & Customer Service courses. Utilise advanced pitching techniques to effectively communicate business ideas and secure investments by Entrepreneurship, Business Management & Customer Service courses. Develop comprehensive business plans encompassing forecasting, budgeting, and financial analysis over Entrepreneurship, Business Management & Customer Service courses. Navigate legal frameworks and ethical considerations inherent in business operations. Employ critical thinking and decision-making skills to achieve strategic goals in Entrepreneurship, Business Management & Customer Service. In our Entrepreneurship, Business Management & Customer Service bundle, learners delve into an array of topics essential for success in today's competitive business landscape. Through QLS Endorsed Diplomas and CPD QS Accredited Entrepreneurship, Business Management & Customer Service Courses, participants gain comprehensive insights into customer service representation, entrepreneurship, and advanced business management strategies. From mastering the art of effective communication with customers to honing the skills necessary to lead and innovate within organisations, this Entrepreneurship, Business Management & Customer Service bundle provides a holistic approach to professional development. Participants in Entrepreneurship, Business Management & Customer Service courses will explore the principles and practices of customer service at QLS Level 3, equipping them with the knowledge and techniques required to deliver exceptional customer experiences. Additionally, they will delve into the nuances of entrepreneurship, learning to cultivate an entrepreneurial mindset and identify opportunities for innovation and growth. Through advanced courses in business management, participants will develop proficiency in areas such as financial analysis, strategic planning, and decision-making, empowering them to drive organisational success and navigate the complexities of today's business environment. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Entrepreneurship, Business Management & Customer Service package is designed for: Aspiring entrepreneurs keen on honing their entrepreneurial skills in Entrepreneurship, Business Management & Customer Service. Business professionals seeking to enhance their management capabilities in Entrepreneurship, Business Management & Customer Service. Customer service representatives aiming to elevate their service delivery. Students pursuing careers in business administration or Entrepreneurship, Business Management & Customer Service . Individuals transitioning into entrepreneurship from other industries. Professionals looking to expand their knowledge base in Entrepreneurship, Business Management & Customer Service and stay abreast of industry trends. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Entrepreneurship, Business Management & Customer Service bundle is beneficial for anyone looking to build their career as: Entrepreneur or startup founder Business manager or director Customer service manager Business consultant Project manager Sales manager Marketing manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Get ready for an exceptional online learning experience with the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor package has something for everyone. As part of the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Introduction to VAT Tax Accounting Diploma Internal Audit Skills Diploma Business Accounting Training Bookkeeping & Accounting Payroll Management Course Corporate Finance Commercial law Business Law Financial Statements Fraud Detection Training Finance Principles Financial Reporting Debt Management - Online Course Hacked Credit and Debit Card Recovery Course Document Control Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor. Build a strong knowledge base in your chosen course via the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor. Benefit from the flexibility and convenience of online learning. With the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor, a rich anthology of 15 diverse courses. Each course in the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisVAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle offers you the flexibility and convenience to learn at your own pace. Make the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the VAT, TAX, Accounting, Bookkeeping, Financial Analysis & Internal Auditor bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the VAT, TAX, & Accounting bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Get ready for an exceptional online learning experience with the Train the Trainer - Certificate in Corporate Training bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Train the Trainer - Certificate in Corporate Training is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Train the Trainer package has something for everyone. As part of the Train the Trainer - Certificate in Corporate Training package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Train the Trainer bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Train the Trainer - Certificate in Corporate TrainingCPD Accredited Courses: Course 01: Train the Trainer - Part 1 Course 02: Train the Trainer - Part 2 Course 03: Coaching & Mentoring Course 04: Train the Trainer Coach: Complete Guide to Coaching Trainers Course 05: Train the Trainer Serenity - How to Handle Challenging People Course 06: Corporate Process & Maintenance Course 07: Leadership and Management Course Course 08: Organisation & People Management Course 09: Interpersonal Skills for Professional Development Course 10: Talent Management Level 3 Course 11: Performance Management Level 3 Course 12: Facilities Management Diploma Course 13: Public Speaking Training Course 14: Corporate & Strategic Communication Skills for Managers Course 15: How to Create a Productive Workspace Course 16: Reinventing Yourself: Personal Development Training Course 17: Trying New Things Course 18: The Power of Resilience Course 19: Teach Anybody Anything Course 20: Teach to Engage Students Course 21: Motivation - Motivating Yourself & Others Course 22: Career Development Plan Fundamentals Course 23: Self Confidence & Self Esteem Course 24: Personal Development Coach with Positive Psychology Training Course 25: The Power of Creativity Course 26: The Power of Attitude Course 27: The Power of Change Course 28: How to Prepare for the Perfect Retirement Life Course 29: Learn to Eliminate Weakness Course 30: Decision Making and Critical Thinking What will make you stand out? Upon completion of this online Train the Trainer - Certificate in Corporate Training bundle, you will gain the following: CPD QS Accredited Proficiency with this Train the Trainer - Certificate in Corporate Training After successfully completing the Train the Trainer - Certificate in Corporate Training bundle, you will receive a FREE CPD PDF Certificates evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Train the Trainer - Certificate in Corporate Training. The online test with immediate results You can study and complete the Train the Trainer - Certificate in Corporate Training bundle at your own pace. Study for the Train the Trainer - Certificate in Corporate Trainingbundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Train the Trainer - Certificate in Corporate Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Train the Trainer - Certificate in Corporate Training, a rich anthology of 30 diverse courses. Each course in the Train the Trainer bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisTrain the Trainer - Certificate in Corporate Training bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Train the Trainer - Certificate in Corporate Training bundle offers you the flexibility and convenience to learn at your own pace. Make the Train the Trainer package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Train the Trainer - Certificate in Corporate Training bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Train the Trainer bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Train the Trainer - Certificate in Corporate Training bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Train the Trainer - Certificate in Corporate Trainingbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + QLS Endorsement | Assessment & Tutor Support Included
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Quality Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Quality Management at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Quality Management at QLS Level 4 course. Due to Quality Management at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Quality Management at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Quality Management at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Quality Management at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Quality Management at QLS Level 4 course. This Quality Management at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Quality Management at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Quality Management at QLS Level 4 course: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Quality Management at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quality Management at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Quality Management at QLS Level 4 No prior background or expertise is required. Career path The Quality Management at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Quality Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Quality Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
Getting Started The OTHM Level 7 Diploma in Immersive Software Engineering aims to equip learners with advanced-level knowledge and skills to design, develop, and evaluate immersive software engineering systems. By completing this qualification, learners will acquire the skills to support research and innovation in various domains, such as Web and cloud technologies, Security, Automation, Data analytics, and Project methodologies. The primary objective of this diploma is to develop critical thinking and research skills in learners to identify and address complex problems in the software engineering field. Key Benefits This qualification will bring you many vital benefits, such as; The study program is designed to be both stimulating and challenging, providing learners with a chance to gain essential subject knowledge to help them succeed in further studies or the workforce. The program's content has been updated to match the latest employer and higher education requirements. Assessments evaluate both cognitive and affective skills, along with applied skills. Learners will develop valuable knowledge and academic skills, including active research, effective writing and analysis, creative problem-solving, decision-making, and digital literacy. Key Highlights Are you aspiring to become a Software Developer? Then, the OTHM Level 7 Diploma in Immersive Software Engineering program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Immersive Software Engineering can open many career pathways including, but not limited to: Chief technology officer; Est. Salary £1,41,489 per annum Senior software engineer; Est. Salary £55,913 per annum Junior software engineer; Est. Salary £25,904 per annum Team Leader; Est. salary £27,903 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Security Engineering Reference No : Unit 1 - F/650/7994 Credit : 20 || TQT : 200 Hours This unit teaches secure software development, system hardening, authentication, encryption, network security, and web application architecture. UNIT2- Software Programming Principles and Practices in Java I Reference No : Unit 2 - H/650/7995 Credit : 20 || TQT : 200 Hours This unit teaches learners about programming languages, including what it is, how it works, and how to interact with computers. Learners will learn the basics through real-world coding examples and regular coding assignments. UNIT3- Agile Project Management Reference No : Unit 3 - J/650/7996 Credit : 20 || TQT : 200 Hours This unit covers project management, Scrum, and Kanab for IT product development. Build products iteratively and optimize value flow for customers. UNIT4- Cloud Computing & DevOps Reference No : Unit 4 - K/650/7997 Credit : 20 || TQT : 200 Hours This unit teaches cloud computing, DevOps, and various cloud models (IaaS, PaaS, SaaS), including different cloud services. UNIT5- Database & SQL Programming Reference No : Unit 5 - L/650/7998 Credit : 20 || TQT : 200 Hours The unit teaches learners the limitations of traditional storage systems, how modern relational databases overcome these challenges, and programming skills to communicate with databases using SQL. UNIT6- Web Designing Reference No : Unit 6 - M/650/7999 Credit : 20 || TQT : 200 Hours This course teaches learners to create HTML, CSS, and JavaScript web pages. Design sites, use styles, tables, lists, and HTML user input properties, and learn JavaScript basics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.