The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale
This award introduces the critical concepts associated with AI and explores its relationship with the systems and processes that make up the digital ecosystem. It explores how AI can empower organisations to utilise Big Data through the use of Business Analysis and Machine Learning, and encourages candidates to consider a future vision of the world that is powered by AI.
In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions.
Duration 3 Days 18 CPD hours This course is intended for Developers who have some familiarity with serverless and experience with development in the AWS Cloud Overview In this course, you will learn to: Apply event-driven best practices to a serverless application design using appropriate AWS services Identify the challenges and trade-offs of transitioning to serverless development, and make recommendations that suit your development organization and environment Build serverless applications using patterns that connect AWS managed services together, and account for service characteristics, including service quotas, available integrations, invocation model, error handling, and event source payload Compare and contrast available options for writing infrastructure as code, including AWS CloudFormation, AWS Amplify, AWS Serverless Application Model (AWS SAM), and AWS Cloud Development Kit (AWS CDK) Apply best practices to writing Lambda functions inclusive of error handling, logging, environment re-use, using layers, statelessness, idempotency, and configuring concurrency and memory Apply best practices for building observability and monitoring into your serverless application Apply security best practices to serverless applications Identify key scaling considerations in a serverless application, and match each consideration to the methods, tools, or best practices to manage it Use AWS SAM, AWS CDK, and AWS developer tools to configure a CI/CD workflow, and automate deployment of a serverless application Create and actively maintain a list of serverless resources that will assist in your ongoing serverless development and engagement with the serverless community This course gives developers exposure to and practice with best practices for building serverless applications using AWS Lambda and other services in the AWS serverless platform. You will use AWS frameworks to deploy a serverless application in hands-on labs that progress from simpler to more complex topics. You will use AWS documentation throughout the course to develop authentic methods for learning and problem-solving beyond the classroom. Introduction Introduction to the application you will build Access to course resources (Student Guide, Lab Guide, and Online Course Supplement) Thinking Serverless Best practices for building modern serverless applications Event-driven design AWS services that support event-driven serverless applications API-Driven Development and Synchronous Event Sources Characteristics of standard request/response API-based web applications How Amazon API Gateway fits into serverless applications Try-it-out exercise: Set up an HTTP API endpoint integrated with a Lambda function High-level comparison of API types (REST/HTTP, WebSocket, GraphQL) Introduction to Authentication, Authorization, and Access Control Authentication vs. Authorization Options for authenticating to APIs using API Gateway Amazon Cognito in serverless applications Amazon Cognito user pools vs. federated identities Serverless Deployment Frameworks Overview of imperative vs. declarative programming for infrastructure as code Comparison of CloudFormation, AWS CDK, Amplify, and AWS SAM frameworks Features of AWS SAM and the AWS SAM CLI for local emulation and testing Using Amazon EventBridge and Amazon SNS to Decouple Components Development considerations when using asynchronous event sources Features and use cases of Amazon EventBridge Try-it-out exercise: Build a custom EventBridge bus and rule Comparison of use cases for Amazon Simple Notification Service (Amazon SNS) vs. EventBridge Try-it-out exercise: Configure an Amazon SNS topic with filtering Event-Driven Development Using Queues and Streams Development considerations when using polling event sources to trigger Lambda functions Distinctions between queues and streams as event sources for Lambda Selecting appropriate configurations when using Amazon Simple Queue Service (Amazon SQS) or Amazon Kinesis Data Streams as an event source for Lambda Try-it-out exercise: Configure an Amazon SQS queue with a dead-letter queue as a Lambda event source Writing Good Lambda Functions How the Lambda lifecycle influences your function code Best practices for your Lambda functions Configuring a function Function code, versions and aliases Try-it-out exercise: Configure and test a Lambda function Lambda error handling Handling partial failures with queues and streams Step Functions for Orchestration AWS Step Functions in serverless architectures Try-it-out exercise: Step Functions states The callback pattern Standard vs. Express Workflows Step Functions direct integrations Try-it-out exercise: Troubleshooting a Standard Step Functions workflow Observability and Monitoring The three pillars of observability Amazon CloudWatch Logs and Logs Insights Writing effective log files Try-it-out exercise: Interpreting logs Using AWS X-Ray for observability Try-it-out exercise: Enable X-Ray and interpret X-Ray traces CloudWatch metrics and embedded metrics format Try-it-out exercise: Metrics and alarms Try-it-out exercise: ServiceLens Serverless Application Security Security best practices for serverless applications Applying security at all layers API Gateway and application security Lambda and application security Protecting data in your serverless data stores Auditing and traceability Handling Scale in Serverless Applications Scaling considerations for serverless applications Using API Gateway to manage scale Lambda concurrency scaling How different event sources scale with Lambda Automating the Deployment Pipeline The importance of CI/CD in serverless applications Tools in a serverless pipeline AWS SAM features for serverless deployments Best practices for automation Course wrap-up Additional course details: Nexus Humans AWS Developing Serverless Solutions on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Developing Serverless Solutions on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Critical Thinking and Creative Problem Solving: In-House Training Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application
Taking the twelve stages of Joseph Campbell's 'Hero's Journey' structure as a loose framework, this course offers the chance to write about themes such as risk, desire for change, resistance to change, travel, and encounters with others through a variety of prompts. There are opportunities to share your work, but no obligation.
Duration 3 Days 18 CPD hours This course is intended for This course is designed for IT professionals with baseline skills in computer hardware, software support, and development who want to learn how to design, develop, implement, operate, and manage Internet of Things devices and related systems. It is for those interested in learning more about embedded systems, microcontroller programming, IoT security, and the development life cycle for IoT projects. While students will gain hands-on experience assembling a prototype IoT device and using software development tools, these activities are closely guided, so previous experience in electronics assembly and programming are not required. This course prepares students for taking the CertNexus Certified Internet of Things (IoT) Practitioner (Exam ITP-110). Overview In this course, you will learn how to apply Internet of Things technologies to solve real-world problems. You will: Construct and program an IoT device. Communicate with an IoT device using wired and wireless connections. Process sensor input and control an actuator on an IoT device. Manage security, privacy, and safety risks on IoT projects. Plan an IoT prototyping and development project. In this course, you will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network. You will create an IoT device based on an ESP8266 microcontroller, implementing various common IoT features, such as analog and digital sensors, a web-based interface, MQTT messaging, and data encryption. The instructor led course includes an exam voucher for the Certified Internet of Things Practitioner (CIoTP) exam (exam ITP-110). Planning an IoT Implementation Select a General Architecture for an IoT Project Identify Benefits and Challenges of IoT Constructing and Programming an IoT Device Select and Configure a Processing Unit Select a Microcontroller Power Source Use a Software Development Kit to Program an IoT Device Communicating with an IoT Device Communicate Using Wired Connections Communicate Using Wireless Connections Communicate Using Internet Protocols Processing IoT Data Process IoT Device Input and Output Process Data in the Cloud Provide Machine to Machine Communication Managing Risks on IoT Projects Identify IoT Security and Privacy Risks Manage IoT Security and Privacy Risks Manage IoT Safety Risks Undertaking an IoT Project Identify Real World Applications for IoT Follow the IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Certified Internet of Things Practitioner (CIoTP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified Internet of Things Practitioner (CIoTP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for In order to be successful in this class, incoming attendees are required to have current, hands-on experience in developing basic web applications, and be versed in HTML5, CSS3 and JavaScript. This is an intermediate level web development class, designed for experienced web developers, new to Angular, that need to further extend their skills in modern web development. Overview At the end of this five-day course, students will have an application up and running that incorporates components, directives, custom pipes, reactive forms, routes, services, unit testing, and the REST API. They will add authentication, implement the Material library, and learn how to maintain state with NgRX. They will then take a deeper dive including making their own custom directives, lazy loading modules, and E2E testing. They will learn how to enhance their application with animations and create their own Angular library. Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn explore: What Angular is and why should you use it How Angular reduces the amount of code that you must write to add rich functionality to both existing and new web pages What TypeScript is, why it is useful, and how to use it with Angular How to facilitate development and deployment using Angular CLI How to work with the various aspects of the Angular architecture to implement clean, responsive web interfaces How Routers can support navigation within a Single Page Application What the best practices are for using Angular so that it works unobtrusively and performs well How to use Angular with HTTP to support JSON, REST, and other services Working with the Ahead of Time compiler including its impact of developers and the development process How to defend against DOM-based XSS How to manage routing decisions based on pre-defined criteria such as a successful authentication How to meet huge data requirements by processing asynchronous data streams with RxJS Simplify server-side rendering How to facilitate unit testing Enhance an Angular user interface with animations and other advanced features Optimize Angular applications with various tools and techniques Maintain state within an Angular application What Angular 9 brings to the table and its relationship to Angular 8 Mastering Angular is a five-day, hands-on course that thoroughly explores the latest Angular features and advances, demonstrating how to solve the traditional challenges of JavaScript web application development. Throughout the course students will build custom components using application routes, form validation, and unit-testing. The course starts with an introduction of Angular CLI and TypeScript, and then delves into component-driven development with Angular components, covering data-binding, directives, services, routing, HTTP, the RxJS library, forms unit testing, and REST. Students will also learn how to add authentication, use the Material library, learn the NgRX design pattern to implement the NgRX store, make custom directives, enhance their application with animations, write an E2E test, and increase their application's efficiency by lazy loading modules and creating their own Angular library Angular Overview Overview of Angular Architecture Getting Started with Angular Getting Started with TypeScript Bootstrapping with Angular CLI Angular Project Structure Working with Angular Components and Events Third Party Libraries Dynamic Views Pipes Angular Forms Forms and the Forms API Single Page Applications and Routes Single Page Applications Services and Dependency Injection Modules Using RESTful Services Overview of REST Angular and REST Angular Best Practices Angular Style Guide What is New in Angular 9 Reactive Programming in Angular Working with RxJS Security and Authentication DomSanitizer JSON Web Tokens Route Guards Enhancing the Angular App Angular Animations Angular Material Angular Elements Deep Dive into Angular Testing and Angular Deep Dive into Components and Directives Deep Dive into Services and Dependency Injection Optimizing for the Enterprise Lazy Loading Optimizing with Universal Creating Your Own Angular Library Maintain State with NgRX NgRX Store Lesson: ES6+ Sass and SCSS for Angular and Material