Customer Service Essentials 1 Day Training in Peterborough
Maximise your potential with bespoke individual development
Overview The course introduces the participants to the importance of personnel in any organisation, and the systematic processes of handling personnel to bring out the best in them in order to achieve the objectives of the organisation is the responsibility of the holder of this certificate. The course curriculum covers human resource planning; recruitment and selection; employee training and development; employee health and safety etc.
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