Design Sinking: How to Fail at Design Thinking - and How to Do It Better Design Thinking is ubiquitous these days. From developing new payment processes for car parks to optimizing the patient experience in public hospitals, from designing blockchain scenarios for savings banks to improving the employee experience at tech start-ups, from building intrapreneurial ventures for mobility providers to designing business models for aircraft parts logistics, from large-scale digital transformation campaigns on enterprise level to designing whole strategies of start-ups, SMEs and major corporations alike... Looking back to the last years as an innovation consultant and facilitator, the list could go on and on. Browsing all those cases one might easily get the impression that Design Thinking is some kind of 'magic wand' to just do it all - better, faster, cheaper and of course instantly ready for implementation, with a 100% guaranteed success rate. Germans would call it a 'Eierlegende Wollmilchsau' (engl. fig. 'egg laying wool-milk-pig'). Of course, it is not. Nevertheless, it has undoubtedly proven to be a highly important tool to master the transformations we're facing on so many levels.
Using Design Thinking to Drive Innovation A new kind of leadership and thinking is required if innovation is the goal. The Design Thinking approach allows us to address a wide range of complex challenges, using a human-centered perspective towards solving a problem. The Design Thinking creative methods enable organizational change, combining what is desirable from a user point of view with what is economically viable and technologically feasible to create a better future for customers. However, Design Thinking is not another process, delivery framework or set of steps that needs to be followed; it requires a change of individual mindset and organizational culture. By sharing personal experience, Denis Vukosav will provide insights on how to encourage change and use Design Thinking to successfully drive innovation in an organization. Additionally, some of the key Design Thinking challenges on the innovation journey will be discussed and ways to resolve them will be suggested. Assess the benefits of the Design Thinking approach Recognize the challenges of innovation and ways to overcome them Identify leadership styles required for managing Design Thinking organizations
This course takes you through the full spectrum of basic to advanced topics, equipping you with the skills you need to get started with Git and GitHub. With the help of exercises and activities, you will be able to grasp all the concepts of Git and GitHub with ease.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adobe Photoshop para principiantes Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adobe Photoshop para principiantes Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adobe Photoshop para principiantes Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adobe Photoshop para principiantes Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adobe Photoshop para principiantes ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adobe Photoshop para principiantes there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adobe Photoshop para principiantes course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Adobe Photoshop para principiantes does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Adobe Photoshop para principiantes was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adobe Photoshop para principiantes is a great way for you to gain multiple skills from the comfort of your home. Adobe Photoshop para principiantes Introduction 00:01:00 Navegando la imagen 00:03:00 Recortar girar imagenes 00:03:00 Cambiar tamaño 00:04:00 Brillo y contraste 00:02:00 Pincel 00:07:00 Selecciones 00:06:00 Varita mágica 00:02:00 Capas 00:05:00 Transformacion libre 00:05:00 Formatos de archivo de imagen 00:06:00 Tampón de clonar 00:05:00 Relleno 00:04:00 Pincel corrector puntual 00:04:00 Texto 00:03:00 Estilos de capa 00:04:00 Modos de color 00:01:00 Profundidad de bits 00:05:00 Objetos inteligentes 00:05:00 Máscaras de capa 00:03:00 Degradados 00:04:00 Bote de pintura 00:02:00 Pixeles vs curvas 00:05:00 Capas de forma 00:04:00 Espacios de color 00:02:00 Histograma 00:02:00 Niveles 00:03:00 Curvas 00:03:00 Canvas 00:03:00 Pluma vectorial - Trazados 00:07:00 Panel y pincel de historia 00:05:00 Archivo nuevo 00:02:00 Modos de fusión 00:06:00 Corrección ojos rojos 00:01:00 Tono Saturación Luminosidad 00:03:00 Panorama 00:02:00 Raw 00:04:00 Máscara de recorte 00:02:00 Acciones 00:03:00 Deformador puppet 00:04:00 Remuestreo al cambiar de tamaño 00:04:00 Máscaras vectoriales 00:02:00 Sobreexponer 00:03:00 Subexponer 00:01:00 Esponja 00:04:00 Desenfoque 00:02:00 Licuar 00:03:00 Enfocar 00:01:00 Pixelar 00:01:00 GalerÃa de filtros 00:04:00 Capas de ajuste 00:02:00 Final 00:01:00
The Animation for Beginners Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Animation for Beginners Course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Introduction 00:02:00 The 12 Principles of Animation Introduction of the 12 principles of Animation 00:02:00 Squash and Stretch 00:03:00 Ease In and Out 00:02:00 Timing 00:02:00 Anticipation 00:04:00 Follow Through and Overlapping Action 00:02:00 Exaggeration 00:02:00 Arcs 00:04:00 Secondary action 00:02:00 Pose to Pose and Straight Ahead 00:02:00 Appeal 00:01:00 Staging 00:01:00 Solid Drawing 00:01:00 JUMPING ELEPHANT Jumping Elephant part 1 00:14:00 Jumping Elephant part 2 00:18:00 WALKCYCLE Introduction 00:10:00 Overview of The App Flippa Clip 00:05:00 Walkcycle of Cartoony Elephant - Part 1 00:23:00 Walkcycle of Cartoony Elephant - Part 2, Overlapping Action 00:07:00 Walkcycle of Cartoony Elephant - Part 3, Adding The Ears 00:06:00 Walkcycle of Cartoony Elephant - Part 4, Outlines 00:15:00 Walkcycle of Cartoony Elephant - Part 5, Clean up 00:06:00 Walkcycle of Cartoony Elephant - Part 6, Adding the eyes 00:08:00 Walkcycle of Cartoony Elephant - Part 7, Adding the Pupils 00:04:00 Walkcycle of Cartoony Elephant - Part 8, Coloring 00:06:00 Walkcycle of Cartoony Elephant - Part 9, Adding Shadows 00:16:00 Walkcycle of Cartoony Elephant - Part 10, Adding Background 00:14:00 Walkcycle of Cartoony Elephant - Part 11, Coloring the Background 00:15:00 RUNCYCLE Runcycle - INTRODUCTION 00:05:00 RunCycle of a Cartoony Bunny - Part 1, Draw the frames 00:17:00 RunCycle of a Cartoony Bunny - Part 2, Refining the Drawings 00:11:00 RunCycle of a Cartoony Bunny - Part 3, Adding the Ears 00:07:00 RunCycle of a Cartoony Bunny - Part 4, Front Run 00:28:00 RunCycle of a Cartoony Bunny - Part 5, Adding the Facials 00:08:00 DIALOGUE Dialogue - Drawing Thumbnails 00:05:00 Dialogue - Timing the Key Poses 00:21:00 Dialogue - Polishing the Animation 00:09:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description Adobe Photoshop is the world's leading image creating and editing application. It can be used to create and enhance photos, logos, 3D artwork, etc. Adobe Photoshop CS3 Complete course will give you an overall outlook and skillset necessary to master this application. This course starts off with the introductory aspects of this program. You will get accustomed with the features, interface, presents, basic editing tools, etc. which will build your foundation. After that, you will move to an intermediate stage where you will learn about layers, retouching tools, filters, etc. Advanced and Expert level modules learning of Adobe Bridge tasks, working with metadata, device central, plugins, smart objects, frame animations, slices, advanced photography and colour tools, etc. Learning Outcomes: Introduction to Photoshop CS3, new features, starting the program, workspace overview and exiting the program On screen options like the Menu Bar, Toolbox, Palettes, and The Status Bar Opening, creating, saving files, also find out about different file formats and how to view file info Customize the Toolbox and Palettes, choose a screen mode and save your workspace Using help menu, help, how to and online help Learn the toolbox through selection, crop and slice, retouching, painting and other types of tools Save, access and delete presets, along with using the preset palette Explore different palette options like navigator and info palettes and more View rulers, set up guides, view the grid, and set snap options Print your pictures through page setup, print command, print dialogue box, and printing single copies Understand pixels, bitmap and vector images, find out pixel information with info palette and basic anatomy of images Understand Image Resolution, change image size through pixels, image resampling, using auto resolution, dimension constraints, and changing the image document size Understand, flip and rotate canvas; and further work with canvas size, colour, and anchor point RGB and CMYK colours, colour setting and modes Using colour palette, ramp, picker and swatches Select complete images; use marquee, lasso, quick selection and refine edge tool; magic wand; and selection through colour range Add or subtract from selection, modify selections through moving, rotating, resizing, scaling, inverting, skewing and feathering options Save selected regions, cut, copy, paste, delete selections along with deselect and history palette Crop and trim images, adjust exposure, and convert to black and white Use basic editing tools like undo, redo, clear, duplicate and place Understanding Layers, using layers palette, hiding and displaying layers, changing layer opacity, and arranging layers Create, delete and rename layers; also create layers using cut or copy options Make adjustments with layers, use fill layers, layer style and effects, add colour stroke, and group layers Utilize Auto-Align and Auto- Blend options, link, duplicate, merge and export layers Understand retouching and use the blur, sharpen and smudge tools Best ways to work with Hue, saturation, lightness, brightness and contrast, and shadows and highlights Retouch photos with healing brush, patch tool, clone stamp, and pattern stamp tool Best practices to use paint bucket, brushes, custom brushes, airbrush, and pencil tool Working with horizontal, vertical, modifying type tools; while performing spell checks and using the character palette Working with lines, shapes, custom shapes, utilizing pens and freeform pens, adding or deleting anchor points and curves, converting path to a selection, and working with paths Understanding, using, undoing rasterize, and flatting image Using quick, layer, vector, and clipping mask options Types of channels, using channels palette, and creating alpha channel Changing images through the Photoshop filter gallery, and smart filters like sharpen, sharpen edges, and blur filters Using artistic, distort, pixelate, noise and other types of effects filters Liquifying an image, using pattern maker, and embedding watermarks in images Understand, record, play and edit actions Undo actions using history, saving and using actions, and clearing and resetting actions pallete Batch processing multiple images, understanding and utilizing droplets Layer scripts, exporting layers to files, and using scripts event manager Examine Adobe bridge, learn to open and close it, use the interface, filter and sort images Preview and open photos, set camera raw preferences, download photos from cameras, and search for specific photos Discover how to rotate images, customize the content pane, rate pictures, and change views Get an overview of the bridge workspace, saving, deleting and accessing custom workspaces Explore stacks, how to create them, expanding and collapsing options, ungrouping, moving photos to top of stacks and playing stacks Understand Metadata, and furthermore create, edit and apply Metadata template Rename batch, colour management using Bridge, preview files in device central, and purging the cache Merge to HDR, create PDF presentations and web photo gallery, and use the image processor Understanding device central, opening it and choosing a device Understanding plug-ins, reviewing installed plug-ins, accessing more plug-ins and using them Opening and working with PDF documents in Photoshop, working with PDF documents, saving them, adding security controls and creating PDF presentation Setting up your preferences, using adobe presets, opening the preset manager, saving and loading presents Understanding smart objects, converting layers to smart objects, creating them via copying and from files Editing smart object contents, replacing the contents, resizing objects and exporting smart objects Saving for the Web, Optimizing JPEG and GIF Images, using zoomify options and creating rollovers Creating simple frame animations, playing the frames, managing them, enhancing animation with tweening and saving animations Utilizing slices in a variety of different ways Using photomerge, understanding HDR and creating HDR images Understanding Grayscale, converting images to grayscale, using spot colour, working with colour balance and variations Soft proofing images, printing colour separations, creating contact sheet and picture package Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Adobe Photoshop CS3 Complete Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Adobe Photoshop CS3 Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 1 Introduction 00:15:00 The Photoshop CS3 Screen 00:15:00 File Management Basics 00:30:00 Modifying Your Photoshop Layout 00:30:00 Getting Help 00:30:00 Introduction to the Photoshop Toolbox 01:00:00 Using Tool Presets 00:15:00 Introduction to the Photoshop Palettes 00:30:00 Getting Started 00:15:00 Printing your Image 00:15:00 Understanding Digital Images 00:30:00 Image Size and Resolution 01:00:00 Working with Your Canvas 00:30:00 Working with Color 01:00:00 Working with Color Tools 00:30:00 Making Selections 01:00:00 Manipulating Selections 01:00:00 Editing with Selections 00:15:00 Adjusting Your Image 00:30:00 Basic Editing Tools 00:15:00 Module: 2 Using Layers 00:30:00 Working with Layers 00:30:00 More on Layers 00:30:00 Advanced Layers 00:30:00 Working with Retouch Tools 00:30:00 More Retouching Tools 01:00:00 Working with Color, Brightness, and Contrast 00:30:00 Retouching With Stamps and Brushes 01:00:00 Working with Brushes 00:30:00 Using Type Tools 00:30:00 More Photoshop Drawing Tools 00:30:00 Rasterization 00:30:00 Using Masks 00:30:00 Working with Channels 00:30:00 Modifying Images with Filters 00:30:00 Using Effects Filters 00:30:00 Advanced Filter Tasks 00:30:00 Module: 3 Understanding Actions 01:00:00 Working with Actions 00:30:00 Using Actions with Multiple Images 00:30:00 Using Scripts compress 00:30:00 Basics of Adobe Bridge 01:00:00 Locating Photos in Bridge 00:30:00 Basic Bridge Tasks 01:00:00 Using Workspaces 00:30:00 Working with Stacks 00:30:00 Working with Metadata 01:00:00 Performing File Tasks Using Bridge 01:00:00 Performing Photoshop Tasks Using Bridge 01:00:00 Module: 4 Using Device Central 00:15:00 Working with Plug-ins 00:15:00 Photoshop and PDF Documents 00:30:00 Photoshop Options 00:15:00 Basics of Smart Objects 00:15:00 Editing Smart Objects 00:15:00 Creating Web Images 00:10:00 Creating Frame Animations 00:30:00 Using Slices 01:00:00 Advanced Photography Tools 00:15:00 Advanced Color Tools 00:30:00 Advanced Printing Features 00:30:00 Mock Exam Mock Exam- Adobe Photoshop CS3 Complete Course 00:30:00 Final Exam Final Exam- Adobe Photoshop CS3 Complete Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview: 'UX Writing: Crafting Effective Microcopy' Welcome to 'UX Writing: Crafting Effective Microcopy,' your comprehensive guide to mastering the art of UX writing. In today's digital landscape, every word matters, and with this course, you'll learn how to wield language to create seamless user experiences that captivate and engage. Module 1: Introduction to UX Writing Begin your journey into the world of UX writing by understanding its fundamental principles and importance in product design. Explore the role of UX writers and how they contribute to enhancing user experiences across various platforms and devices. Module 2: Understanding User Flows and User Journeys Delve into the psychology behind user behavior and learn how to map out user flows and journeys effectively. Discover how to anticipate user needs and pain points, ensuring a smooth and intuitive navigation experience. Module 3: Writing Clear and Concise Headings and Labels Master the art of crafting clear and concise headings and labels that guide users through your product seamlessly. Learn techniques for choosing the right words to convey meaning effectively while maintaining consistency and clarity. Module 4: Creating Effective Button Texts and CTAs Explore the impact of persuasive button texts and calls-to-action (CTAs) on user engagement and conversion rates. Discover strategies for crafting compelling CTAs that compel users to take action and drive desired outcomes. Module 5: Writing Helpful Form Instructions and Error Messages Learn how to write form instructions and error messages that alleviate user frustration and promote successful completion of tasks. Discover best practices for providing clear guidance and feedback throughout the user interaction process. Module 6: Creating Engaging Microcopy for Empty States and Loading Screens Elevate your user experience with engaging microcopy for empty states and loading screens. Explore creative techniques for keeping users informed, entertained, and engaged during moments of inactivity or waiting. By the end of this course, you'll possess the skills and knowledge needed to craft compelling microcopy that enhances user satisfaction, drives conversions, and sets your product apart in today's competitive market. Join us on this journey to unlock the power of words in shaping unforgettable user experiences. Course Curriculum Module 1_ Introduction to UX Writing Introduction to UX Writing 00:00 Module 2_ Understanding User Flows and User Journeys Understanding User Flows and User Journeys 00:00 Module 3_ Writing Clear and Concise Headings and Labels Writing Clear and Concise Headings and Labels 00:00 Module 4_ Creating Effective Button Texts and CTAs Creating Effective Button Texts and CTAs 00:00 Module 5_ Writing Helpful Form Instructions and Error Messages Writing Helpful Form Instructions and Error Messages 00:00 Module 6_ Creating Engaging Microcopy for Empty States and Loading Screens Creating Engaging Microcopy for Empty States and Loading Screens 00:00
Overview With the ever-increasing demand for Animation in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Animation may be. Learning about Animation or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Animation . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Animation is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Animation course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Animation course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Animation course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Animation , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Animation , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Animation , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Animation course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum 16168 Chapter 1 The Baby Boomers Chapter 1 The Baby Boomers 00:00 Chapter 2 Baby Boomer Trends Chapter 2 Baby Boomer Trends 00:00 Chapter 3 Market Demands of the Boomers Chapter 3 Market Demands of the Boomers 00:00 Chapter 4 Health and Wellness in the Network Marketing Industry Chapter 4 Health and Wellness in the Network Marketing Industry 00:00 Chapter 5 Network Marketing Trends and Phrases Chapter 5 Network Marketing Trends and Phrases 00:00 Chapter 6 Building Your Own Product Awareness Chapter 6 Building Your Own Product Awareness 00:00 Module 5 Compliance and Ethics Module 5 Compliance and Ethics 00:00 Module 6 Risk and Types of Risk Module 6 Risk and Types of Risk 00:00 Module 7 Introduction to Risk Management Module 7 Introduction to Risk Management 00:00 Module 8 Risk Management Process Module 8 Risk Management Process 00:00 Module 1 Introduction to Compliance Module 1 Introduction to Compliance 00:00 Module 2 Five Basic Elements of Compliance Module 2 Five Basic Elements of Compliance 00:00 Module 4 Compliance Audit Module 4 Compliance Audit 00:00 Chapter 13 Dealing with Customer Objections Chapter 13 Dealing with Customer Objections 00:00 Chapter 14 Closing Techniques Chapter 14 Closing Techniques 00:00 Chapter 15 Connecting Sales and Persistence Chapter 15 Connecting Sales and Persistence 00:00 Chapter 16 Sales Management Chapter 16 Sales Management 00:00 Chapter 17 Sales Communications and Exhibitions Chapter 17 Sales Communications and Exhibitions 00:00 Chapter 18 Networking Success by Associations Chapter 18 Networking Success by Associations 00:00