35770 Design courses in Washington delivered Online

About this training course This 5-days comprehensive training course provides not only an introduction into the issues associated with the development of the pipeline transportation of CO2 from its Capture, it's transportation, storage and usage but also provides an in depth understanding of the issues to be considered in the development, design and operations of these pipelines. The theme throughout this training course is CO2 Flow Assurance and Innovative Technologies. Each training day will consist of lectures in the morning and a hands-on workshop in the afternoon. The workshop allows the participants to appreciate the design process associated with CO2 transport and its operations. Various software will be available during the workshop to predict thermo hydraulics and associated phase flows through CO2 pipelines and the attached infrastructure. Further software to assess surge and environmental safety will also be available. The CO2 pipeline design approach will consider an integrated solution through modelling the CO2 capture system as well as the host storage facility. The participants will have a total appreciation of the methodology required to develop a CO2 transportation system and have an understanding of all of the Flow Assurance, risks, and operating issues and technology requirements. Training Objectives After the completion of this training course, participants will be able to: Understand the process required and identify data to analyse Flow Assurance for CO2 pipeline transport Review and Identify the Flow Assurance issues required to be evaluated for CO2 pipeline transport design and operations methodology. These include; Hydrates, Slugging, Corrosion, Scaling, Fluid Phase Behaviour and transient conditions Establish the studies to be undertaken for each area of CO2 transport including 'Rules of Thumb' and software to be used Comprehend the need for innovative methods and the technologies to mitigate Flow Assurance issues and the need for economics considerations Appreciate the need for an integrated analysis of the CO2 transport system from the CO2 capture to the host storage facility Gain an appreciation of the emerging and enabling technologies for CO2 transport and storage application Dive deeper into the operational strategies requirements to mitigate Flow Assurance issues Target Audience This training course is suitable and will greatly benefit the following specific groups: Reservoir Engineers Flow Assurance Engineers Thermodynamics Engineers Process and Chemical Engineers Pipeline Engineers Facilities Engineers Control and Subsea Engineers working in the Oil and Gas industries Engineers in other disciplines may attend that require an appreciation of CO2 pipeline transport Control and Subsea Engineers working in the Oil and Gas industries Engineers in other disciplines may attend that require an appreciation of CO2 pipeline transport Course Level Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 5 days in total (35 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training Course delivery: The maximum number of participants allowed for this training course is 20. A basic understanding of thermo-hydraulics would be advantageous. Morning Lectures and afternoon hands-on practical workshop. Special features: PC-based simulation software demonstration Workshop for hands-on training Course References & Additional resources: 'CO2 Transport from Capture to Storage and Usage', 1st Edition Handouts Pre & Post Assessment Trainer Your expert course leader is a renowned specialist in flow assurance management for the oil & gas field developments. His expertise enables him to support the operating and contracting companies as well as financial institutions regarding due diligence on offshore development investment decisions and associated operational system risks. Technical assessment of fields for acquisition and production enhancement opportunity. He possesses specialist expertise in evaluating difficult pipeline fluids transport such as Ethylene, Carbon Dioxide and Hydrogen through feasibility studies and technical reviews for clients. He has an exceptional academic background and natural leadership abilities are supported by practical experience of diverse projects worldwide, along with numerous publications at key conferences and publication of four books. Particular interests in developing novel and innovative technologies for subsea applications to solve difficult flow assurance problem areas and improve field development economics. He has worked on major industry projects including; Concorde aircraft fuelling system, the Channel Tunnel aerodynamics and the first deep water oil field development (Foinaven) in the West of Shetland. He is also currently developing a renewable energy solar farm and carbon neutral energy crop (Miscanthus) for domestic and commercial power generation application. He has developed in-house resources including specialist oil & gas field development evaluation software for subsea and onshore field infrastructure development options including; costing and financial analysis, reservoir viability, flow assurance assessment, subsea processing and boosting technologies, flow induced vibrations, surge analysis, heat transfer and chemical injection systems. Patents: · Subsea Seabed Power Generation for Depleting Gas fields Using Renewable Energy · Gas to Liquids Absorption Technology (GTLA) for subsea and onshore Flow Assurance applications · Subsea Gas Compressor System using pigs and liquid pumps · Pressure Boosting using water injection pumps · B&W Mentor subsea multi-phase meter · Surge suppression using a contained gas method for pipeline systems POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

The course covers research design principles and all main quantitative evaluation methods: randomised experiments, instrumental variables, sharp and fuzzy regression discontinuity designs, regression methods, matching methods and longitudinal methods (before-after, difference-in-differences and synthetic controls).

The course covers research design principles and all main quantitative evaluation methods: randomised experiments, instrumental variables, sharp and fuzzy regression discontinuity designs, regression methods, matching methods and longitudinal methods (before-after, difference-in-differences and synthetic controls).

Managing Successful Programmes (MSP®) 5th Edition Foundation: Virtual In-House Training Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context. The MSP® 5th Edition Foundation course is a training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS. What you will Learn At the end of this course, participants will be able to: Understand key concepts relating to programmes and MSP Understand how the MSP principles underpin the MSP framework Understand the MSP themes and how they are applied throughout the programme Understand the MSP processes and how they are carried out throughout the programme Key Concepts of MSP Programmes Three Lenses of MSP Principles Themes and Governance Organization Organization Theme Organization Structure Individual Roles Stakeholder Management Design Design Theme Benefits Risk Identification and Prioritization Target Operating Model Documents and Key Roles Justification Justification Theme Business Case Financial Planning Documents and Key Roles Structure Structure Theme Delivery Planning Dependencies Benefits Realization Plan Resourcing Documents and Key Roles Knowledge Knowledge Theme Knowledge Management Information Management Document and Key Roles Assurance Assurance Theme Assurance at Multiple Levels Assurance Planning Document and Key Roles Decisions Decisions Theme Issue Resolution Risk Response Data Gathering and Reporting Options and Analysis Document and Key Roles MSP Processes Identify the Programme    Design the Outcomes Plan Progressive Delivery Deliver the Capabilities Embed the Outcomes Evaluate New Information Close the Programme

24-Hour Flash Sale! Prices Reduced Like Never Before!! Flick a switch, push a button or even swipe on a screen, and watch it light up in vivid colours. That's the power of electricity. Across the UK, the pulse of innovation beats through the veins of electrical engineering, powering everything from the exciting gadgets in our pockets to the Killowatts and Megawatts of currents crisscrossing around city streets. With an increasing demand for expert electricians and visionary electrical engineers, the spark of opportunity is igniting brighter than ever. This course covers a broad spectrum from basic Electrician training to specialised subjects like High Voltage Generation and MATLAB Simulink. This curriculum bridges the gap between electrician work and the knowledge of electrical engineering. Whether it's understanding the intricacies of Electrical Substations or mastering Safety Protocols, students will navigate through essential topics that prepare them for future challenges. Course 01: Electrician Complete Training Course 02: Electrical Engineering for Electrical Substations Course 03: Electrical Machines for Electrical Engineering Course 04: Handyperson Course 05: PAT Training (Updated 2022) Course 06: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 07: High Voltage Generation for Electrical Engineering Course 08: Electric Circuits for Electrical Engineering Course 09: Electrical Engineering DC Circuit Analysis Course 10: Electronic & Electrical Devices Maintenance & Troubleshooting Course 11: Light Current Systems for Electrical Engineering Course 12: Distribution Station & Feeder Protection Course 13: Symmetrical Components for Three Phase Power Analysis Course 14: Data Center Training Essentials: Power & Electrical Course 15: MATLAB Simulink for Electrical Power Engineering Course 16: Advanced Electrical Safety Course 17: Per Unit Analysis for Single and Three Phase Systems Course 18: Power Analysis in AC Circuits Course 19: Short Circuit Analysis for HV Three Phase Systems Course 20: Protection and Control of High Voltage Power Circuits Spark a bright future in one of the most dynamic sectors with the help of this specialised bundle course. Equip yourself with the skills to excel in the electrician and electrical engineering fields. Enrol now! Learning Outcome of this Electrical Engineering for Electrician Bundle: Understand the fundamentals of electrical circuits and their applications in engineering. Master safety practices in high voltage engineering and electrical work. Gain proficiency in using MATLAB Simulink for electrical engineering simulations. Learn to troubleshoot and maintain a wide range of electrical devices. Develop skills in designing and protecting electrical distribution systems. Acquire knowledge in modern electrical engineering technologies and their uses. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Electrician Complete Training Module 01: Intro Basic Electricity Module 02: The Nature of Electricity Module 03: Conductors & Insulators Module 04: Current and Electric Circuits Module 05: Ohm's Law Module 06: Electric Power Module 07: Series Parallel Circuits Module 08: Circuit Theorems Module 09: Theorem Example Explained Module 10: Electric Fields and Capacitance Module 11: Magnetism and Inductance Module 12: Transient Response Capacitors & Inductors Course 02: Electrical Engineering for Electrical Substations Unit 1: Basics Of Electrical Substations Unit 2: Design Of Earthing System Unit 3: Introduction To Design Of Substation Course 03: Electrical Machines for Electrical Engineering Unit 1: Introduction To Electric Machines Unit 2: DC Machines Unit 3: Construction Of Transformers Unit 4: Fundamentals Of Magnetic Circuits Unit 5: Theoretical Part On Transformers Unit 6: Synchronous Machines Unit 7: Induction Machines =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 35 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring electricians Engineering students Technical professionals Career switchers DIY enthusiasts Industry workers Requirements You will not need any prior background or expertise to enrol in this Electrical Engineering for Electrician Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Electrical Engineer: £40,000 - £60,000 Electrician: £25,000 - £40,000 Electrical Technician: £30,000 - £45,000 Renewable Energy Engineer: £35,000 - £55,000 Power Systems Engineer: £40,000 - £65,000 Control and Instrumentation Engineer: £35,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Duration 5 Days 30 CPD hours This course is intended for Network and security architects and consultants who design the enterprise and data center networks and VMware NSX environments Overview By the end of the course, you should be able to meet the following objectives: Describe and apply a design framework Apply a design process for gathering requirements, constraints, assumptions, and risks Design a VMware vSphere virtual data center to support NSX-T Data Center requirements Create a VMware NSX Manager™ cluster design Create a VMware NSX Edge™ cluster design to support traffic and service requirements in NSX-T Data Center Design logical switching and routing Recognize NSX-T Data Center security best practices Design logical network services Design a physical network to support network virtualization in a software-defined data center Create a design to support the NSX-T Data Center infrastructure across multiple sites Describe the factors that drive performance in NSX-T Data Center This five-day course provides comprehensive training on considerations and practices to design a VMware NSX-T? Data Center environment as part of a software-defined data center strategy. This course prepares the student with the skills to lead the design of NSX-T Data Center offered in release 3.2, including design principles, processes, and frameworks. The student gains a deeper understanding of the NSX-T Data Center architecture and how it can be used to create solutions to address the customer?s business needs. Course Introduction Introduction and course logistics Course objectives Design Concepts Identify design terms Describe framework and project methodology Describe VMware Validated Design? Identify customers? requirements, assumptions, constraints, and risks Explain the conceptual design Explain the logical design Explain the physical design NSX Architecture and Components Recognize the main elements in the NSX-T Data Center architecture Describe the NSX management cluster and the management plane Identify the functions and components of management, control, and data planes Describe the NSX Manager sizing options Recognize the justification and implication of NSX manager cluster design decisions Identify the NSX management cluster design options NSX Edge Design Explain the leading practices for edge design Describe the NSX Edge VM reference designs Describe the bare-metal NSX Edge reference designs Explain the leading practices for edge cluster design Explain the effect of stateful services placement Explain the growth patterns for edge clusters Identify design considerations when using L2 bridging services NSX Logical Switching Design Describe concepts and terminology in logical switching Identify segment and transport zone design considerations Identify virtual switch design considerations Identify uplink profile, VMware vSphere© Network I/O Control profile, and transport node profile design considerations Identify Geneve tunneling design considerations Identify BUM replication mode design considerations NSX Logical Routing Design Explain the function and features of logical routing Describe NSX-T Data Center single-tier and multitier routing architectures Identify guidelines when selecting a routing topology Describe the BGP and OSPF routing protocol configuration options Explain gateway high availability modes of operation and failure detection mechanisms Identify how multitier architectures provide control over stateful service location Identify VRF Lite requirements and considerations Identify the typical NSX scalable architectures NSX Security Design Identify different security features available in NSX-T Data Center Describe the advantages of an NSX Distributed Firewall Describe the use of NSX Gateway Firewall as a perimeter firewall and as an intertenant firewall Determine a security policy methodology Recognize the NSX-T Data Center security best practices NSX Network Services Identify the stateful services available in different edge cluster high availability modes Describe failover detection mechanisms Explain the design considerations for integrating VMware NSX© Advanced Load Balancer? with NSX-T Data Center Describe stateful and stateless NSX-T Data Center NAT Identify benefits of NSX-T Data Center DHCP Identify benefits of metadata proxy Describe IPSec VPN and L2 VPN Physical Infrastructure Design Identify the components of a switch fabric design Assess Layer 2 and Layer 3 switch fabric design implications Review guidelines when designing top-of-rack switches Review options for connecting transport hosts to the switch fabric Describe typical designs for VMware ESXi? compute hypervisors with two pNICs Describe typical designs for ESXi compute hypervisors with four or more pNICs Describe a typical design for a KVM compute hypervisor with two pNICs Differentiate dedicated and collapsed cluster approaches to SDDC design NSX Multilocation Design Explain scale considerations in an NSX-T Data Center multisite design Describe the main components of the NSX Federation architecture Describe the stretched networking capability in Federation Describe stretched security use cases in Federation Compare Federation disaster recovery designs NSX Optimization Describe Geneve Offload Describe the benefits of Receive Side Scaling and Geneve Rx Filters Explain the benefits of SSL Offload Describe the effect of Multi-TEP, MTU size, and NIC speed on throughput Explain the available N-VDS enhanced datapath modes and use cases List the key performance factors for compute nodes and NSX Edge nodes

Description Register on the Environment Design Using Unreal Engine 5 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Environment Design Using Unreal Engine 5 course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Introduction Introduction 00:02:00 Introduction Environment Creation How to Generate Ideas 00:12:00 Scene Setup 00:12:00 Scene Blockout 00:14:00 Create the Scene 00:21:00 Scene Final Touches 00:11:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 2 Days 12 CPD hours This course is intended for The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration. Overview The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance. The Data Centre Foundation Certificate (DCFC©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem. Introduction to Data Centres History of data centres Definition of different type data centres Data Centre Standards List of standards Rating definitions Data Centre Facilities Areas Listing of all areas and their functions Topology Designs Definition of Ratings Components of the Power Infrastructure Utility power Transformers Generators Fuel systems ATS UPS systems Batteries Electric panels Cabling/busbar systems Power rails/strips Lights Lights Emergency lights Cooling Infrastructure Chillers DX Systems Evaporators CRAC/CRAU/HVAC Raised floor Non-raised floor Containment ICT/Network Infrastructure Equipment racks Network cabling (fibre, copper) Cable trays and pathways TIA-606 labelling Data Centre Security Perimeter security Physical protection CCTV Access control Security management Fire Suppression Detection systems Suppression systems Prevention systems Fire extinguishers Fire Safety Monitoring and reporting DCIM EMS/BMS

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.