In the realm of Leadership & Management, recent data underscores its paramount importance for organizational success. A study in 2023 revealed that companies with strong Leadership & Management practices see up to a 35% increase in productivity. This demonstrates a clear link between effective Leadership & Management skills and the overall performance of an organization. Within this context, our Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma stands as a comprehensive resource for those aiming to elevate their Leadership & Management capabilities to new heights. This bundle is meticulously crafted to enrich your Leadership & Management journey, blending theoretical knowledge with insights into Motivation, Training, and Management. Whether you're aspiring to climb the career ladder or seeking to enhance your Leadership & Management proficiency, this package serves as an ideal stepping stone, offering a robust foundation in Leadership & Management principles alongside essential personal development and career growth strategies. QLS Endorsed Courses: Course 01: Award in Motivation Skills at QLS Level 2 Course 02: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 03: Diploma in Leadership & Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Organizational Behaviour, HR and Leadership Course 05: Team Management Course 06: Delegation Skills Course 07: Office Administration Course 08: UK Employment Law Course 09: Equality, Diversity and Discrimination Course 10: Workplace Stress Management Course 11: Dealing With Difficult People Training Course Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in the Leadership & Management, Train the Trainer & Motivation QLS Endorsed Diploma . Learning Outcomes Master Leadership & Management Fundamentals: Gain an in-depth understanding of core Leadership & Management principles, enabling you to lead with confidence and efficiency. Enhance Motivational Skills: Learn strategies to motivate your team effectively, fostering a productive and positive work environment. Effective Training Techniques: Acquire the skills to design and deliver impactful training sessions, enhancing the capabilities of your team in Leadership & Management contexts. Develop Strategic Management Abilities: Understand the intricacies of strategic Leadership & Management to make informed decisions that drive organizational success. Career Advancement Strategies: Equip yourself with the tools for successful career planning, CV crafting, and job searching to accelerate your career growth. Improve Personal and Professional Communication: Enhance your public speaking, presentation, and networking skills to establish and maintain effective relationships in professional settings. This Leadership & Management bundle is designed to imbue learners with a comprehensive grasp of Leadership & Management principles, preparing them for advanced roles in various sectors. Through an exploration of motivational techniques and training methodologies, participants will learn how to inspire and educate their teams effectively, thereby enhancing organizational performance and culture. Leadership & Management is at the heart of this course, with a focus on building strong foundational knowledge and strategic management capabilities. The curriculum includes an in-depth look at team management, delegation, and office administration, underpinned by a thorough understanding of UK employment law, equality, diversity, and workplace stress management. Leadership & Management is not just about leading but also about managing resources, people, and processes efficiently, skills that are covered extensively in this course. Additionally, the bundle addresses personal development aspects such as dealing with difficult people, which is crucial for effective Leadership & Management. The theoretical approach ensures that learners grasp the concepts of Leadership & Management without the need for industry-specific examples, providing a universal foundation that applies across various fields. This makes the course not only about Leadership & Management but also about developing a versatile skill set that enhances personal growth and career advancement. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive package is designed for: Individuals aspiring to leadership roles who wish to deepen their understanding of Leadership & Management. Mid-level managers aiming to enhance their Leadership & Management skills for career progression. HR professionals seeking to broaden their knowledge in Leadership & Management, motivation, and training. Team leaders wishing to improve their motivational and delegation skills within the context of Leadership & Management. Professionals looking to transition into leadership roles and requiring a solid foundation in Leadership & Management. Recent graduates interested in pursuing a career in Leadership & Management, seeking to understand the theoretical underpinnings of effective leadership. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon course completion, you'll unlock opportunities in: Leadership & Management across sectors. Training Specialists enhancing skills within organizations. Team Leader roles prioritizing motivation and delegation. Strategic Management guiding organizational strategy. Personal Development Coaching in various domains. Entrepreneurial ventures, leveraging leadership for success. Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Learn from the experts As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. Who is this course for? This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. What is a Technical Author? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (7:17) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) End of course (7:21) Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Overview With the ever-increasing demand for Structural Engineering in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Structural Engineering may be. Learning about Structural Engineering or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Structural Engineering . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Structural Engineering is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Structural Engineering course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Structural Engineering course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Structural Engineering course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Structural Engineering , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Structural Engineering , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Structural Engineering , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Structural Engineering course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Fundamentals of Structural Engineering Fundamentals of Structural Engineering 00:00 Module 2 Structural Analysis Structural Analysis 00:00 Module 3 Materials Science for Structural Engineering Materials Science for Structural Engineering 00:00 Module 4 Structural Design Structural Design 00:00 Module 5 Construction and Contract Administration Construction and Contract Administration 00:00
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2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
8 day live online class Total duration: 24 hours Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over an 8 day period
Overview Visual Merchandising Diploma opens doors to the captivating world of retail aesthetics. In an era where online shopping dominates, brick-and-mortar stores are reinventing themselves to offer unique experiences. The UK retail sector, valued at £358 billion in 2020, is constantly evolving, and visual merchandising plays a crucial role in this transformation. Our Visual Merchandising Diploma equips you with the skills to create eye-catching displays, optimize store layouts, and craft immersive brand experiences. From mastering exterior design to understanding the intricacies of in-store aesthetics, this course covers it all. With the rise of experiential retail, the demand for skilled visual merchandisers is soaring. This Visual Merchandising Diploma is your pathway to a creative career where artistry meets commerce. You'll gain the expertise to design window displays for high-street brands or curate in-store experiences for luxury boutiques. Join us and become a key player in the visual revolution reshaping the retail landscape. Your future in Visual Merchandising starts here with our comprehensive Visual Merchandising Diploma. In this Visual Merchandising Diploma course, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Enrolling in the Visual Merchandising course can assist you in getting into your desired career faster than you ever imagined. So without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Visual Merchandising Diploma course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Visual Merchandising Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Visual Merchandising Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Visual Merchandising Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Visual Merchandising Diploma Module 01: Introduction to Visual Merchandising Module 01: Introduction to Visual Merchandising 00:19:00 Assessment Module 01 Module 01 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 02: Store Layouts Module 02: Store Layouts 00:23:00 Assessment Module 02 Module 02 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 03: Exterior Design Module 03: Exterior Design 00:23:00 Assessment Module 03 Module 03 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 04: In-Store Design Module 04: In-Store Design 00:17:00 Assessment Module 04 Module 04 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 05: Mannequins in Visual Merchandising Module 05: Mannequins in Visual Merchandising 00:23:00 Assessment Module 05 Module 05 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 06: Display Fixtures Module 06: Display Fixtures 00:24:00 Assessment Module 06 Module 06 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 07: The Role of a Visual Merchandiser Module 07: The Role of a Visual Merchandiser 00:18:00 Assessment Module 07 Module 07 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Module 08: Challenges of Modern Visual Merchandising Module 08: Challenges of Modern Visual Merchandising 00:22:00 Assessment Module 08 Module 08 Final Quiz Exam - Visual Merchandising Diploma 00:10:00 Recommended Readings Recommended Readings - Visual Merchandising Diploma 1 week, 1 day Optional Assignment Optional Assignment - Visual Merchandising Diploma 1 week, 1 day Feedback Learner Feedback 00:00:00
**Airport Management - Level 5** Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Airport Management - Level 5 course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management - Level 5 course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management - Level 5 can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management - Level 5 course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management - Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management - Level 5 course] Detailed Course Curriculum *** Airport Management - Level 5 *** Module 01: Aviation Law and Regulation Module 02: Aviation Economics and Forecasting Module 03: Airfield Design, Configuration and Management Module 04: Airport Systems Planning and Design Module 05: Airport Management and Performance Module 06: The Airport-Airline Relationship Module 07: Airline Business Models Module 08: Airline Pricing Strategies Module 09: Airline Passengers Module 10: Airline Scheduling and Disruption Management Module 11: Airline Finance Module 12: Aviation Safety and Security Module 13: Airspace and Air Traffic Management Module 14: Aircraft Manufacturing and Technology Module 15: Air Cargo and Logistics Module 16: Airlines, Information Communication Technology and Social Media Module 17: Environmental Impacts and Mitigation Module 18: Human Resource Management and Industrial Relations Module 19: Air Transport Marketing Module 20: Air Transport in Remote Regions Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Airport Management - Level 5** The Airport Management - Level 5 Course is ideal for anyone interested in pursuing a career in airport management. Requirements **Airport Management - Level 5** There are no specific requirements for Airport Management - Level 5 course because it does not require any advanced knowledge or skills. Career path **Airport Management - Level 5** With the help of Airport Management - Level 5 course, you will be able to seek several promising career opportunities, such as: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates Certificate of completion Digital certificate - Included
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you tired of feeling like you're not doing enough to help the planet? Do you want to make a real difference in the world but don't know where to start? Our Sustainable Living Course bundle is here to help! With 11 comprehensive courses, including an QLS-endorsed overview of sustainable living, you'll gain the knowledge and tools to make a positive impact on the environment. And as an added bonus, you'll receive a hardcopy QLS certificate to show off your accomplishment! The remaining 10 courses cover topics such as process improvement, sustainable energy management, carbon literacy, environmental health, and more. You'll learn how to reduce waste, manage natural resources, and make sustainable choices in your daily life. Each course is CPD-QS accredited, meaning you'll earn credits upon completion. And with no practical skills required, this bundle is perfect for anyone looking to deepen their theoretical knowledge of sustainability. Enrol today and start making a difference with the Sustainable Living Course bundle. Together, we can create a more sustainable future for ourselves and our planet. This Sustainable Living Course Bundle Package includes: Course 01: Diploma in Sustainable Living at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Process Improvement: How to Reduce Waste Course 02: Sustainable Energy Management Course 03: Carbon Literacy Knowledge Course Course 04: Environment Management Course Course 05: Environmental Health Course 06: Environmental Law Course Course 07: Diploma in Water Treatment Course Course 08: Renewable Energy: Solar Course 09: Conservation Course 10: Land Management Course Why Prefer This Sustainable Living Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Sustainable Living Course bundle courses, you will be able to learn: Understand the principles and practices of sustainable living Develop skills in process improvement and waste reduction Manage energy use and reduce carbon emissions Understand environmental health and law Develop expertise in water and land management Understand the principles of renewable energy and conservation Apply knowledge gained to make sustainable choices in daily life ***Curriculum breakdown of An Overview of Sustainable Living*** Module 1: An Overview of Sustainable Living Module 2: Sustainable Food Module 3: Water Module 4: Wastewater Recycling Module 5: Conserving Energy Module 6: What is Bioremediation? Module 7: How to Live Green How is the Sustainable Living Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Anyone looking to deepen their theoretical knowledge of sustainability Individuals wanting to make a positive impact on the environment Professionals wanting to upskill and earn credits Students studying environmental science or related fields Career path Environmental Consultant: £22,000 - £50,000 per year Sustainability Manager: £25,000 - £60,000 per year Renewable Energy Specialist: £25,000 - £50,000 per year Environmental Health Officer: £22,000 - £45,000 per year Water Treatment Specialist: £18,000 - £40,000 per year Please note that the salary ranges are indicative and can vary based on experience and industry. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Sustainable Living at QLS Level 4 Hard copy certificate - Included