35931 Design courses in Towcester delivered Online

Introducing our Project Management Mastery Course - your ultimate guide to becoming a world-class Project Manager. Whether you're a seasoned professional looking to refine your skills or a newcomer eager to break into the field, this course is designed to transform your approach to project management. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. There is a high demand for skilled project managers in the UK. The project management field is expected to grow significantly, with an estimated need for 87.7 million professionals by 2027. Don't miss out on the opportunity to become a certified Project Manager. Enrol now and take the first step towards a more successful, fulfilling career. Transform your career, lead with confidence, and make an impact. The future of project management starts with you. Key Features: CPDQS Level 3 Diploma project management course Free Certificate from Reed CIQ Approved project management course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management course is a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of CPDQS Level 3 Diploma in Project Management Module 01: The Fundamentals of Project Management Module 02: Project Landscapes Module 03: How to Get Started for a Successful Project Module 04: SMART Goals Module 05: Managing Stakeholders Effectively Module 06: Starting off with Project Planning Module 07: Project Planning Tools Module 08: Budget Management and Procurement Module 09: Risk Identification and Management Module 10: Running a Successful Project Module 11: Closing a Project Learning Outcomes: After completing this project management you will be able to: Understand the core principles of project management and their applications. Recognise different project environments and their specific challenges with your project management skills. Initiate projects effectively for successful outcomes. Set and apply SMART goals for project management success. Engage and manage stakeholders efficiently. Plan projects using effective methodologies and tools. Accreditation All of our courses are fully accredited, including this Project Management Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Project Management. Certification Once you've successfully completed your Project Management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Project Management Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Project Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management. Moreover, this course is ideal for: Aspiring project managers seeking foundational knowledge. Team leaders wanting to enhance project management skills. Business professionals managing projects. Individuals interested in career change to project management. Recent graduates aiming to enter project management field. Requirements There are no requirements needed to enrol into this Level 3 Diploma in Project Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Diploma in Project Management course. Career path After finishing this Level 3 Diploma in Project Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management are: Project Manager Project Coordinator Project Administrator Assistant Project Manager Junior Project Manager Project Support Officer Certificates CPD Accredited Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the door to a rewarding and fulfilling future with our comprehensive course designed to transform your passion for childcare into a meaningful career. This course provides you with the knowledge and expertise needed to excel in a home-based childcare setting. You'll explore everything from initial steps and registration requirements to advanced skills that set you apart as a trusted carer. Dive deep into the core aspects of child development, ensuring you can nurture and guide children through their crucial early years with confidence and care. Key Features: CPD Certified Developed by Specialist Lifetime Access Safety, health, and happiness are the cornerstones of any child's upbringing. Our carefully curated modules ensure you're equipped with the latest insights on safeguarding children, promoting their well-being, and adhering to essential laws and regulations. Learn how to create a safe and nurturing environment, prepare healthy meals, and support children with special needs. Each module is designed to build your capabilities, ensuring you can provide the highest standard of care and support. Join us on this transformative journey and become a beacon of trust and excellence in home-based childcare. Course Curriculum Module 01: Introduction to Home-Based Childcare Module 02: Registering as an Approved Home-Based Childcarer Module 03: Effective Skills of a Childcarer Module 04: Children's Learning and Development Module 05: Safeguarding Children Module 06: Health and Safety Module 07: Healthy Food for Children Module 08: Children with Special Needs Module 09: Law and Legislation Learning Outcomes: Identify key principles of home-based childcare for implementation. Understand the process of becoming an approved childcarer efficiently. Apply effective childcare skills to nurture children's development effectively. Analyze stages of children's learning and development for tailored support. Implement safeguarding measures to ensure children's welfare and protection. Demonstrate knowledge of health, safety, and nutritional requirements for children. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring home-based childcarers seeking formal training. Parents considering offering childcare services from home. Individuals interested in childcare careers focusing on home environments. Professionals aiming to enhance childcare skills for personal development. Anyone seeking comprehensive knowledge of home-based childcare practices. Career path Home-Based Childcarer Childminder Nanny Childcare Assistant Early Years Practitioner Family Support Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to radiant, youthful skin with our expertly designed course, crafted for those who seek the pinnacle of skincare knowledge. Imagine understanding the intricate layers of your skin, knowing exactly what nutrients it craves, and tailoring your skincare regimen to fit your unique skin type. Dive deep into the fascinating world of dermatology, where you will discover how to care for every skin type and ethnicity, ensuring your skin remains healthy and glowing. Uncover the best techniques for reducing the signs of ageing, mastering hair removal, and diagnosing common skin conditions. Our comprehensive curriculum covers everything you need to know, from dealing with troublesome acne to managing seasonal skin care changes. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Explore the nuances of skin disorders, including eczema and other keratinising conditions, and learn how to effectively treat skin infections. Embrace the wisdom of preventative care with remedies designed for sun exposure, ensuring your skin remains protected and vibrant year-round. This course is your gateway to becoming a skincare connoisseur, armed with the knowledge to maintain impeccable skin health for yourself and others. Embark on this journey to unlock your skin's full potential and revel in the confidence that comes with a flawless complexion. Course Curriculum Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skin Care For Different Skin Types Module 04: Skin Care For Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis Of Skin Disease Module 08: Eczema Module 09: Keratinising And Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies For Acne Prone Skin Module 12: Seasonal Skin Care Module 13: Effect Of The Sun And Its' Remedies Learning Outcomes Understand the basic structure and functions of skin anatomy. Identify essential nutrients vital for healthy skin. Develop skincare routines tailored to various skin types. Apply skincare practices suitable for different ethnicities. Explore methods to reduce ageing effects on the skin. Diagnose and manage common skin diseases and disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in skincare and beauty. Aspiring dermatologists and skincare specialists. Beauty salon owners and workers. Healthcare providers focusing on dermatology. Anyone wanting to improve personal skincare knowledge. Career path Dermatology Assistant Skincare Consultant Aesthetician Beauty Therapist Dermatology Nurse Cosmetic Clinic Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's contemporary landscape, the Diploma in Candle Making Business Course holds pivotal importance. Learning the intricacies of Candle Making not only nurtures a creative outlet but also cultivates essential entrepreneurial skills. With modules covering the Basics, Steps, and various techniques like Handmade, Moulded, and Dipped Candles, this course equips individuals with a comprehensive skill set. Safety protocols and business setup strategies ensure a holistic understanding of the trade. In the UK, where artisanal crafts are revered, mastering Candle Making opens doors to a plethora of job opportunities. Graduates can expect competitive salaries, with entry-level positions starting at £20,000 annually, scaling upwards with experience. Moreover, the sector is witnessing a notable surge, with a 15% increase in demand projected over the next five years. Hence, investing in this course not only enhances individual proficiency but also aligns with the growing market trends, offering a promising career trajectory in the ever-expanding Candle Making industry. Key Features: CPD Certified Candle Making Business Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Basics of Candle Making Module 02: Steps of Candle Making Module 03: Handmade Candles Module 04: Moulded Candles Module 05: Dipped Candles Module 06: Basic Candle Recipes Module 07: Adapting Safety in Candle Making Module 08: Decorating Module 09: Setting Up a Business Module 10: Marketing Strategies Learning Outcomes: Master basics, steps, and techniques of candle making process. Create unique handmade, moulded, and dipped candles effectively. Formulate basic candle recipes for diverse aesthetic preferences. Implement safety measures ensuring risk-free candle production environment. Enhance candle designs through various decorating techniques. Develop business acumen by setting up and marketing candle business. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma on Candle Making Business Course can be taken by anyone who wants to understand more about the topic. With the aid of this Candle Making Business course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma on Candle Making Business Course is ideal for: Beginners interested in candle making as a hobby. Entrepreneurs aspiring to start a candle making business. Craft enthusiasts seeking to enhance candle making skills. Individuals passionate about handmade artisanal products. Anyone keen on exploring the candle making industry. Requirements Learners do not require any prior qualifications to enrol on this Diploma on Candle Making Business Course. You just need to have an interest in Diploma on Candle Making Business Course. Career path After completing this Diploma on Candle Making Business Course you will have a variety of careers to choose from. The following job sectors of Diploma on Candle Making Business Course are: Candle Maker - £18K to 25K/year Artisanal Candle Designer - £20K to 30K/year Candle Business Owner - £25K to 40K/year Candle Making Instructor - £22K to 35K/year Candle Retail Manager - £21K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

If you want to walk, talk and move with confidence, then our Empowerment through Confidence course is just perfect for you. This course is designed to help you cultivate unshakable self-assurance and embrace the limitless possibilities of your life. You will understand what confidence is all about and how you can come into achieving it. From insightful assessments illuminating your current standing to strategic techniques for overcoming hurdles. Don't let self-doubt hold you back any longer. Invest in yourself and your future by enrolling in Empowerment through Confidence today. Your journey to a more confident, empowered, and successful you starts here. Key Features This Empowerment through Confidence Course Includes: This Empowerment through Confidence Course CPD Certified Developed by Specialist Lifetime Access Why Choose Our Course? Choosing our Empowerment through Confidence course is a smart investment in your professional future. Our Empowerment through Confidence course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Empowerment through Confidence course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Empowerment through Confidence course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Empowerment through Confidence Course: Module 01: Understanding Confidence Module 02: Assessing Your Confidence Module 03: Identifying Your Sticking Points Module 04: Building Self-Confidence Module 05: Developing Physical Confidence Module 06: Communicating Your Confidence Module 07: Demonstrating Confidence in the Workplace Module 08: Building Respectful Relationships Learning Outcomes Empowerment through Confidence Course Comes with: Understand the essence of confidence and its significance. Evaluate personal confidence levels and identify areas for improvement. Overcome obstacles and develop unwavering self-assurance. Cultivate physical presence and exude confidence through body language. Articulate ideas confidently, commanding attention and respect. Navigate workplace dynamics with confidence and professionalism. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Empowerment through Confidence course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Empowerment through Confidence. Moreover, this course is ideal for: Individuals seeking personal and professional growth. Students preparing for academic or career challenges. Professionals aiming to enhance their leadership capabilities. Entrepreneurs striving to exude confidence in their ventures. Anyone desiring to radiate assurance and captivate audiences. Requirements There are no requirements needed to enrol into this Empowerment through Confidence course. We welcome individuals from all backgrounds and levels of experience to enrol into this Empowerment through Confidence course. Career path After finishing this Empowerment through Confidence course you will have multiple job opportunities waiting for you. Some of the the following Job sectors are: Sales Executive Public Relations Officer Event Manager Human Resources Manager Marketing Coordinator Team Leader Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Our Computer Forensic Investigator (CFI) course is designed for both beginners and seasoned professionals, equipping you with the expertise to uncover and analyze electronic evidence, transforming you into a skilled Forensic Investigator. Our comprehensive curriculum begins with the basics of digital forensics, guiding you through the preparation phase of investigations and essential pre-investigation procedures. As you progress, you will master the art of data collection, handling both live and static data from various sources. Delve into the intricacies of different file systems and hard disk structures, uncovering crucial information hidden within them. Computer is an integral part of our curriculum, ensuring you are well-versed in the latest techniques and strategies. Join our Computer Forensic Investigator (CFI) course to access unparalleled content and expert guidance, ensuring you are well-prepared for the dynamic field of computer forensics. Elevate your skills, increase your job opportunities, and start a journey to become a top-notch Forensic Investigator. Don't miss this chance to advance your career-enroll in our Computer Forensic Investigator (CFI) course today. Key Features: CPD Certified Computer Forensic Investigator (CFI) course Free Certificate This Computer Forensic Investigator (CFI)course is Developed by Specialist Lifetime Access The Computer Forensic Investigator (CFI) course is meticulously divided into easy-to-follow sections, ensuring a seamless learning experience. Gain hands-on experience in tackling real-world challenges, including those encountered during Computer investigations. Learn advanced techniques to counter anti-forensics measures and implement effective countermeasures to safeguard your investigations. By the end of the Computer Forensic Investigator (CFI) course, you will possess the skills and confidence to conduct thorough digital investigations, addressing the complexities of cybercrime with proficiency. Start your journey to becoming a leading Forensic Investigator today. Enroll in our Computer Forensic Investigator (CFI) course now and transform your career in digital investigations. Why Choose Our Course? By choosing our Computer Forensic Investigator (CFI)course is a smart investment in your professional future. Our Computer Forensic Investigator (CFI) course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Computer Forensic Investigator (CFI) course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Computer Forensic Investigator (CFI) course is the key to unlocking your potential and advancing your professional journey. Computer Forensic Investigator (CFI Course Curriculum Module 1: Forensics Introduction Forensics Introduction - Part 1 Forensics Introduction - Part 2 Forensics Introduction - Part 3 Module 2: Forensic Readiness Forensic Readiness - Part 1 Forensic Readiness - Part 2 Forensic Readiness - Part 3 Module 3: Before the Investigation Before the Investigation - Part 1 Before the Investigation - Part 2 Before the Investigation - Part 3 Module 4: Data Acquisition Data Acquisition - Part 1 Data Acquisition - Part 2 Data Acquisition - Part 3 Module 5: Live Acquisition Live Acquisition - Part 1 Live Acquisition - Part 2 Live Acquisition - Part 3 Module 6: Static Acquisition Static Acquisition - Part 1 Static Acquisition - Part 2 Static Acquisition - Part 3 Module 7: Techniques Techniques - Part 1 Techniques - Part 2 Techniques - Part 3 Module 8: Booting Booting - Part 1 Booting - Part 2 Booting - Part 3 Module 9: File Systems File Systems - Part 1 File Systems - Part 2 File Systems - Part 3 Module 10: Hard Disks Hard Disks - Part 1 Hard Disks - Part 2 Hard Disks - Part 3 Module 11: During the Investigation During the Investigation - Part 1 During the Investigation - Part 2 During the Investigation - Part 3 Module 12: After the Investigation After the Investigation - Part 1 After the Investigation - Part 2 After the Investigation - Part 3 Module 13: Anti-Forensics Anti-Forensics - Part 1 Anti-Forensics - Part 2 Anti-Forensics - Part 3 Module 14: Countermeasures Countermeasures - Part 1 Countermeasures - Part 2 Countermeasures - Part 3 Module 15: Specialized Topics FIBCT02B FIBCT02F FIBCT02L Learning Outcomes After completing this Computer Forensic Investigator (CFI) course you will be able to : Understand foundational concepts in Computer Forensic Investigator and digital evidence handling. Develop readiness strategies for effective Forensic Investigator tasks. Prepare systematically for Computer Forensic Investigator with the CFI approach. Master CFI techniques for data acquisition from various sources. Differentiate between live and static data acquisition for Computer Forensic Investigator cases. Counter anti-forensics measures and implement CFI countermeasures as a Forensic Investigator. Certification After completing this Computer Forensic Investigator (CFI) Course, you will get a free Certificate. Accreditation This Computer Forensic Investigator (CFI) course is fully accredited by the CPD QS , giving you updated knowledge and skills to help you improve your expertise and effectiveness in your line of work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Computer Forensic Investigator (CFI) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Computer Forensic Investigator (CFI). Moreover, this course is ideal for: IT professionals seeking Forensic Investigator skills in Computer. Cybersecurity enthusiasts aiming to specialise in CFI forensics. Law enforcement officers interested in Computer Forensic Investigator. Students pursuing a career as a Forensic Investigator. Individuals fascinated by Computer Forensic Investigator. Requirements There are no requirements needed to enrol into this Computer Forensic Investigator (CFI) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Computer Forensic Investigator (CFI) course. Career path After finishing this Computer Forensic Investigator (CFI) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Computer Forensic Investigator (CFI) are. Digital Forensics Analyst specialising Forensic Investigator in cybercrime units Information Security Analyst with CFI certification IT Forensic Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview of Interpretative Phenomenological Analysis Join our Interpretative Phenomenological Analysis course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Interpretative Phenomenological Analysis course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Interpretative Phenomenological Analysis course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Interpretative Phenomenological Analysis Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Interpretative Phenomenological Analysis. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Interpretative Phenomenological Analysis course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Interpretative Phenomenological Analysis is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Interpretative Phenomenological Analysis course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Interpretative Phenomenological Analysis Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Introduction to Interpretative Phenomenological Analysis (IPA) Introduction to Interpretative Phenomenological Analysis (IPA) 00:13:00 Module 2: IPA and the Theory IPA and the Theory 00:10:00 Module 3: Planning an IPA Research Study Planning an IPA Research Study 00:15:00 Module 4: Collecting Data Collecting Data 00:15:00 Module 5: Analysis Analysis 00:15:00 Module 6: Writing Writing 00:11:00 Module 7: Advanced Designs and Innovative Approaches Advanced Designs and Innovative Approaches 00:15:00

This course will help you to prepare for the Cisco Certified Network Associate (CCNA) certification exam. The course covers all the major topics of computer networking and network devices, such as Internet Protocol (IP) addressing, routing, switching, Transmission Control Protocol/Internet Protocol (TCP/IP), Network Address Translation (NAT), Dynamic Host Configuration Protocol (DHCP), and Domain Name System (DNS).

Power Query and Power Pivot in Microsoft Excel:  A Quickstart Guide   Course Description   Copyright Ross Maynard 2022   Course Description Power Query and Power Pivot are two tools available in Microsoft Excel. If you are serious about data analysis, then you need to know how to use these tools. This Quickstart guide will give you the skills you need to get started with these powerful features. The Power Query tool allows you to import external data and then modify it to meet your needs, before loading it into Excel. These editing tasks are all things you can do manually in Excel, but Power Query greatly speeds things up when you have a large volume of data. The Power Pivot tool allows you to connect multiple data tables in an extended pivot table. Power Pivot also introduces new analysis and query tools to further enhance data analysis. If data analysis is your thing, then this course will help you get up to speed with these feature-filled tools. Through screen-capture video, the course provides a step-by-step guide to the foundation skills needed to use both Power Query and Power Pivot effectively. The course is designed to make your first steps into Power Query easy and to build your confidence to use them on your own. Both Power Query and Power Pivot are also available in Microsoft Power BI – the data visualisation suite. Once you have learned how to use Power Query and Power Pivot in Excel with this course, you’ll have a head start in getting to grips with Power BI Get up to speed with Power Query and Power Pivot in Microsoft Excel with this Quickstart guide.     Key Learning Points  On completion of the course, delegates will be able to: Use Power Query to load data from an external source into Microsoft Excel Clean and manipulate external data before loading it into Excel Consolidate separate files with Power Query Update Excel tables with new data in the same format Use Power Query to “unpivot” report tables to prepare the data for analysis Explain the core functionality of Power Pivot Link data tables together in the Power Pivot data model Create pivot tables that draw data from several source data tables Create performance measures and new analysis in the Power Pivot data model Use the most popular DAX query language functions in Power Pivot     Curriculum Lesson 1: Power Query Quickstart Lesson 2: Consolidating Files with Power Query Lesson 3: Unpivoting a Table Lesson 4: Power Pivot Quickstart Lesson 5: Power Pivot – Adding Data and Functionality Lesson 6: Key DAX Functions for Power Pivot Lesson 7: The DAX CALCULATE Function Lesson 8: Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Starter spreadsheets for each lesson are provided so that learners can follow the steps presented.     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel     Questions What is the main feature of Power Query? The ability to link data tables together to create pivot tables that allow data to be drawn from any and all of the source tables The ability to clean and manipulate large volumes of external data efficiently and to load the result into Microsoft Excel The removal of Microsoft Excel’s restrictions on file sizes and the number of rows of data allowed The ability to visualise data in dashboards and management reports     What is the main feature of Power Pivot? The ability to link data tables together to create pivot tables that allow data to be drawn from any and all of the source tables The ability to clean and manipulate large volumes of external data efficiently and to load the result into Microsoft Excel The removal of Microsoft Excel’s restrictions on file sizes and the number of rows of data allowed The ability to visualise data in dashboards and management reports     Which of the following actions cannot be performed within Power Query? Split text into multiple columns Trimming text and removing spaces Creating calculated columns using DAX functions Make date based calculations   Which of the following statements is true? You can use Power Query to combine files that have the same format and open them all in the same spreadsheet You can use Power Query to link data tables and create pivot tables that pull data items from all the linked tables You can use Power Query to create interactive dashboard reports You can use Power Query to export data files to Microsoft Access and other databases     Which of the following provides a compelling case to use Power Pivot in Microsoft Excel? The data visualisation and presentation features of Power Pivot are much more powerful than those in Excel Power Pivot offers the ability to clean large files of data imported from other systems quickly Existing reports and tables can be “reverse engineered” (unpivoted) to create data tables for more advanced analysis Files sizes in Power Pivot are smaller than in Excel and there is no limit on the number of rows of data that can be stored. This makes it much faster and more efficient to use Power Pivot for large data sets     Power Pivot uses analysis functions from the DAX formula language. What does “DAX” stand for? Digital Architecture Extraction Data Arbitrage Extrapolation Display Analytics Extension Data Analysis Expressions Deeply Annoying Exercise   The DAX CALCULATE function is one of the most powerful and useful functions available in Power Pivot. Which statement best describes it? It performs row by row calculations defined by the user and adds the total of them all together for a specified table It performs row by row calculations defined by the user and displays the maximum result for a specified table It performs a defined calculation and then applies filters specified by the user It filters the data in a specified table according to criteria set by the user   As well as in Power Pivot in Microsoft Excel, in what application are DAX functions also available? Microsoft PowerPoint Microsoft Forms Microsoft Teams Microsoft Power BI   How do DAX functions differ from Microsoft Excel functions? DAX functions are designed specifically for use with SQL based data sources DAX functions are completely new and provide additional functionality within Microsoft Excel DAX functions never take a cell reference or a range as reference, but instead take a column or table as reference DAX date and time functions return a date as a serial number, whereas Excel date and time functions return a datetime data type  

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99