36253 Design courses in Reigate delivered Online

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Join us for a fun, friendly, and seriously useful networking event designed for business owners, creatives, and content-curious businesses who want to up their marketing game online. Each session features a guest expert sharing tips and real-world insights on topics like video creation, SEO, design, and more – followed by relaxed networking where you can meet like-minded people, ask questions, and share your own experiences. Whether you're a complete beginner or already posting content regularly, you'll leave with ideas you can use immediately – and maybe a few new contacts, too!

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

This 2h comprehensive online workshop is designed for analysts, researchers, and professionals eager to enhance their statistical modelling skills using R. The course focuses on practical application and interpretation of multiple regression models, enabling participants to build robust models and make data-driven decisions with confidence. What You’ll Learn: Foundations of Regression Analysis Explore the various types of regression and their applications in real-world scenarios. Assumptions of Linear Modelling Understand the critical assumptions underpinning linear models and how to test for them. Data Preparation Techniques Learn how to format and clean data effectively for use in multiple regression models. Model Fitting and Diagnostics Gain hands-on experience in fitting multiple linear regression models and evaluating their diagnostics using R. Handling Complex Data Tackle data transformation challenges and work with complex variables and interactions. Results Interpretation Master the interpretation of regression output to generate meaningful and actionable insights.

Clinical coach standardisation events

For Excel users. Extend the capabilities of Excel with Macros and VBA code.

🌿 Guided Minds: A 12-Month Meditation Journey Create calm, clarity & connection—one month at a time. Guided Minds is a year-long meditation programme designed to help you build a sustainable, enriching practice through monthly themes, supportive sessions, and practical tools for real life. Whether you're new to meditation or looking to deepen your experience, this programme will guide you with compassion and clarity. 🔁 Programme Format Weekly Live Sessions (Online & In-Person) Monthly Themes & Challenges Guided Meditations & Practices Supportive Community Access to Session Recordings Join monthly or commit to the full journey—the choice is yours. 🌟 Monthly Themes Overview July: Making Meditation a Healthy Habit Learn how to create a sustainable daily practice using breath, posture and science-backed techniques. ✔️ Relaxation response ✔️ Meditation for clarity & calm ✔️ Core practices: breath, posture, stillness ✔️ In-person Session 5: “Pulling It All Together” August: Meditation & Mindfulness Focus on the profound benefits of meditation: ✔️ Stress relief, heart health, immunity ✔️ Slowing ageing, boosting self-compassion ✔️ 3 Principles: Habituation, Wisdom, Openheartedness ✔️ Diamond Dedication Meditation September: Calming a Wandering Mind Tame your busy mind through simple, powerful practices. ✔️ Focused attention vs. mind-wandering ✔️ Thought loops & rumination ✔️ Colour, mantra & visualisation meditations ✔️ Mindfulness of thought October: Creating a Mindful Life Bring mindfulness into everyday moments. ✔️ Living in the now ✔️ Radical acceptance & surrender ✔️ Senses as anchors: sound, touch, breath ✔️ Showing up fully for life November: Meditation for Stress Relief Practical methods to manage stress & emotional overload. ✔️ Good vs. bad stress ✔️ The ego, fight/flight, and impermanence ✔️ Gratitude & visualisation ✔️ Overcoming obstacles to meditation December: Rest & Reflection Warm the heart and calm the mind before the holidays. ✔️ Body-based awareness ✔️ Reviewing your progress ✔️ Meditations for resilience ✔️ Peaceful practices for winter January: Meditation for Positive Emotions Start the year with joy, love, and purpose. ✔️ Heart-opening meditations ✔️ Gratitude & happiness ✔️ Intention-setting with optional cacao ceremony ✔️ Emotional healing & connection February: Meditation for Well-Being A holistic approach to health from the inside out. ✔️ Four foundations of mindfulness ✔️ Forgiveness (including Huna meditations) ✔️ Body-mind connection ✔️ Compassion and curiosity March: Deeper into Meditation Explore advanced techniques with renewed clarity. ✔️ Insight, wisdom, open-heartedness ✔️ Posture & Nine-Cycle Breathing ✔️ Concentration & mental clarity ✔️ Appreciation for life April: Meditation for Relaxation Recharge your nervous system with rest-focused meditations. ✔️ Body scan & breath awareness ✔️ Guided deep relaxation ✔️ Calming anxiety & overactivity ✔️ Rest as a radical act May: The Art of Living Live with intention and reverence. ✔️ Meditation on impermanence & emptiness ✔️ Self-love & emotional nourishment ✔️ Present moment awareness ✔️ Breath as a life companion June: Meditation on Inner Peace End the year rooted, spacious, and unshakable. ✔️ Letting go of resistance ✔️ Unflappability & mental resilience ✔️ Responsibility & self-awareness ✔️ Lasting inner calm and clarity 💷 Pricing Options Online sessions: £10 each In-person sessions: £15 each Join the Guided Minds Meditation Community for £28/month ✓ Includes all sessions (online & in-person) ✓ Unlimited access to recordings ✓ Bonus practices & group support 🌱 Ready to begin? Each month offers a new opportunity to reset, reflect and grow. Join any time, or commit to the full year and transform your relationship with your mind, body and life.

This is a full 4 day course covering the requirements of commercial fire alarm systems to BS 5839 Part 1 2017 Code of Practice for Design, Installation, Commissioning and Maintenance of Systems in Non-Domestic Premises. This is one of the few externally examined Level 3 courses available and is supported by the Fire Industry Association (FIA) and Independent Fire Engineering & Distributors Association (IFEDA). All successful delegates will receive a EAL Level 3 Award in the Requirements of Fire Detection and Fire Alarm Systems for Buildings BS 5839-1:2017

Learners will develop knowledge from the FD&FA foundation module and/or industry experience and apply this to the commissioning, handover, and acceptance of FD&FA systems.