36948 Design courses in Portishead delivered Online

Duration 3 Days 18 CPD hours

Duration 5 Days 30 CPD hours

Duration 4 Days 24 CPD hours This course is intended for Project administrators and ETL developers responsible for data extraction and transformation using DataStage. Overview Describe the uses of DataStage and the DataStage workflowDescribe the Information Server architecture and how DataStage fits within itDescribe the Information Server and DataStage deployment optionsUse the Information Server Web Console and the DataStage Administrator client to create DataStage users and to configure the DataStage environmentImport and export DataStage objects to a fileImport table definitions for sequential files and relational tablesDesign, compile, run, and monitor DataStage parallel jobsDesign jobs that read and write to sequential filesDescribe the DataStage parallel processing architectureDesign jobs that combine data using joins and lookupsDesign jobs that sort and aggregate dataImplement complex business logic using the DataStage Transformer stageDebug DataStage jobs using the DataStage PX Debugger This course enables the project administrators & developers to acquire the skills necessary to develop parallel jobs in DataStage. Students will learn to create parallel jobs that access sequential & relational data, and combine and transform the data. Course Outline Introduction to DataStage Deployment DataStage Administration Work with Metadata Create Parallel Jobs Access Sequential Data Partitioning and Collecting Algorithms Combine Data Group Processing Stages Transformer Stage Repository Functions Work with Relational Data Control Jobs

Success = Value + People + Process With innovation happening more than ever, the new agile project economy requires more and more people across organisations to manage projects successfully, leading to many of us quietly slipping into the role of the unofficial project manager! The problem is very few people receive formal training on how to do it. Stakeholders, scope creep, limited training, and a lack of process all combine to raise the probability of project failure costing organisations time, money, and employee morale Is it any wonder 65% of all projects fail* each year! The good news is—unofficial project managers can build confidence to lead high-value projects and engage teams in a way that inspires them to volunteer their best efforts. Source: *Nieto-Rodriguez, A. (2021). “The Project Economy Has Arrived.” Harvard Business Review; Nov/Dec 21. Outcomes Project Management for the Unofficial Project Manager™ combines best practices from agile and waterfall project management to equip learners with the mindset, skillset, and toolset to engage and inspire team members. Success starts with the core agile principle of value—a project must deliver value to Noble! Once value is established, it is people who make projects successful through a consistent process. Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of “informal authority” are more important than ever before, so team members are inspired to contribute to project success! This course will help learners: Build strong informal authority that inspires project teams to consistently volunteer their best efforts. Utilise a consistent process to start and finish high-value projects on time and with quality. Influence and engage others to define a clear project scope, including clear deliverables and risk strategies. Model openness and agility to apply proactive change management and deliver high-value projects. Project Management Framework The Project Management Framework guides you through five distinct elements in the life of any project. Coupled with the foundational behaviours taught in the programme, this framework can help you deliver highly successful projects again and again. Who Should Attend? This programme is for anyone who finds themselves leading projects at work, regardless of whether or not their job title says, Project Manager! It is NOT a deep dive into project management processes, nor is it a qualification based programme. Whilst it would be helpful to either be involved in or to be leading a project, during the programme, this is clearly not essential. However, it is advisable that the participants have had some experience, whether as a project member or as the person who is leading the project (officially or not)! Project Management Institute (PMI) FranklinCovey is a member of the Project Management Institute (PMI) Authorised Training Partners (ATP) Programme and this course has been designed to satisfy the project management education requirement for PMI Certifications as well as Professional Development Education units (PDUs) needed by PMI credential holders.

Duration 5 Days 30 CPD hours This course is intended for DevelopersConsultants Overview Explore SAP Gateway architecture and deployment optionsPerform OData queries and operations with SAP GatewayDefine data model and implement CRUD operationsExtend SAP Gateway services and build new ones with CDS ViewsConfigure routing, multiple origin, and SAP Workflow supportImplement advanced OData operations and introduce OData V4Handle security and consume OData services using SAP Web IDE Students will explore SAP Gateway architecture and deployment options. SAP Gateway Overview SAP Gateway Architecture SAP Gateway Deployment Options OData Overview OData and REST OData Operations OData Queries Consuming OData using SAP Web IDE SAP Gateway Service Implementation Defining a Data Model Implementing Read Operations Implementing Navigation Implementing Query Options Implementing Change Operations SAP Gateway Service Generation RFC/BOR Generator Search Help Generator SAP Gateway Service Redefinition Redefining a Data Service Redefining a Gateway Service SAP Gateway and CDS Views SAP Fiori Programming Model CDS/SADL Generator Data Source Reference CDS View Annotations SAP Gateway Hub Functionalities Multiple Back-End Systems Support Configuring Routing Capabilities Multiple Origin Composition SAP Workflow Support Advanced OData Options Implementing Function Imports Implementing Expand Operations Implementing Deep Insert Operations Handling ETags Batch Requests Media Links Offline Support Server Side Caching SAP Gateway Security Authentication Data Security SAP Gateway OData V4 Support OData V4 Implementation OData V4 Publishing

practical Zoom based media training for spokespeople looking to practice their interviewing skills ahead of any media activity.

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

Enhance your professional skills in Health & Care with our Mandatory Refresher Training. Covering critical areas from First Aid to Mental Health, this training is designed to update and deepen your knowledge in Health Care settings. Ensure compliance and excellence in Care with our comprehensive course offerings. Learning Outcomes Administer effective First Aid as a Health Care professional. Apply specialised paediatric First Aid techniques in Care settings. Understand comprehensive Care Certificate standards for Health & Care. Advance in Health & Care with a Level 3 Diploma in Health & Social Care. Fulfill Duty of Care obligations with updated practices. Enhance communication within Health Care settings. Manage information securely and efficiently in Care environments. Implement robust infection control protocols in Health & Care. Promote equality and inclusion within Care settings. Adopt person-centred approaches to improve Care quality. Address mental health issues with confidence in Health Care. This Mandatory Refresher Training Bundle comes up with the following courses:Course 01: First Aid at Work Essentials of First Aid in Health & Care: Equip Health Care professionals with the skills necessary to respond to emergencies effectively. Course 02: Paediatric First Aid Specialised First Aid for Children: Focus on paediatric emergencies and preventative measures in Care settings. Course 03: Care Certificate Foundations of Professional Care: Standardized training fulfilling the Care Certificate requirements to ensure high-quality Health & Care services. Course 04: Level 3 Diploma in Health & Social Care Advanced Practices in Health & Care: Enhance your qualifications with advanced knowledge crucial for Health & Care professionals. Course 05: Duty of Care Ethical and Legal Practices in Care: Understand and apply Duty of Care to safeguard and promote the interests of those receiving Care. Course 06: Communication in Care Settings Effective Communication Techniques: Master communication skills to improve interactions and understanding within Health Care environments. Course 07: Information Handling in Care Settings Confidentiality and Data Management: Training on secure handling of information in compliance with Care standards. Course 08: Infection Prevention and Control in Care Settings Maintaining Safe Care Environments: Strategies to prevent and control infections, critical for patient and staff safety in Health Care settings. Course 09: Equality and Inclusion in Care Settings Promoting Diverse and Inclusive Care: Address and foster equality and inclusion practices within Health Care facilities. Course 10: Person Centred Approaches in Care Settings Individualized Care Strategies: Emphasize the importance of person-centred Care to enhance patient satisfaction and outcomes. Course 11: Mental Health Mental Health Awareness and Support: Equip staff with the skills to recognize and address mental health issues effectively in Health & Care settings.

Duration 3 Days 18 CPD hours This course is intended for This course is for information technology professionals, security professionals, network, system managers and administrators tasked with installing, configuring and maintaining Symantec Data Center Security: Server Advanced. Overview At the completion of the course, you will be able to: Describe the major components of Symantec Data Center Security: Server Advanced and how they communicate. Install the management server, console and agent. Define, manage and create assets, policies, events and configurations. Understand policy creation and editing in depth. course is an introduction to implementing and managing a Symantec Data Center Security: Server Advanced 6.0 deployment. Introduction Course Overview The Classroom Lab Environment Introduction to Security Risks and Risk Security Risks Security Risk Management Managing and Protecting Systems Corporate Security Policies and Security Assessments Host-Based Computer Security Issues SDCS:Server Advanced Overview SDCS: Server Advanced Component Overview Policy Types and Platforms Management Console Overview Agent User Interface Overview DEMO of Management Console Installation and Deployment Planning the Installation Deploying SDCS:SA for High Availability Scalability Installing the Management Server Installing the Management Console Installing a Windows Agent Installing a UNIX Agent LAB: Install Manager and Agents Configuring Assets Asset and Agent Overview Viewing Agents and Assets Managing Agents Managing Agents on Assets LAB: Create Asset Groups LAB: Examine Agent Interface Policy Overview Policies Defined Prevention Policy Overview Process Sets Resource Access Policy Options Detection Policy Overview IDS Capabilities Rules Collectors Policy Management Workspace User Interface on Agent Example Use Cases LAB: Paper Based Scenarios LAB: What type of security strategy should be used? Detailed Prevention Policies Policy Editor Policy Structure Global Policy Options Service Options Program Options Policy Processing Order Network Rules File Rules Registry Rules Process Sets Predefined Policies LAB: Deploy Strict policy LAB: Examine Functionality Advanced Prevention Profiling Applications Customizing Predefined Policies LAB: Modify Policy Previously Deployed LAB: Re-examine Functionality LAB: Preparing for Policy deployment LAB: Best Practice - Covering Basics LAB: Further Enhance Strict Policy LAB: Create Custom Process Set LAB :Secure an FTP Server LAB: Troubleshoot Policy/pset Assignment Using CLI Detection Policies Detection Policies Structure Collectors Rules Predefined Detection Policies Creating a Detection Policy Using the Template Policy LAB: Deploy Baseline Policy LAB: Create Custom Policy Event Management Events Defined Viewing Events Reports and Queries Overview Creating Queries and Reports Creating Alerts LAB: View Monitor Types and Search Events LAB: Create Real Time Monitor Agent Management and Troubleshooting Configurations Defined Creating and Editing Configurations Common Parameters Prevention Settings Detection Settings Analyzing Agent Log Files Diagnostic Policies Local Agent Tool ? sisipsconfig LAB: Create Custom Configurations LAB: Implement Bulk Logging LAB: Disable Prevention on Agent Using CLI LAB: Use Diagnostic Policy to Gather Logs LAB: Troubleshoot a Policy System Management Managing Users and Roles Server Security Viewing and Managing Server Settings Viewing and Managing Database Settings Viewing and Managing Tomcat Settings LAB: Create a New User LAB: View System Settings

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process