In today’s competitive B2B landscape, knowing how to sell and market effectively isn’t just a bonus—it’s essential. This course dives straight into the core of what makes B2B sales and marketing click. It’s designed for those who want sharper tactics, smarter communication strategies, and better client conversions. We’re talking about positioning, persuasion, and pipelines—all without the fluff or filler. Whether you're looking to fine-tune your messaging or build stronger relationships with decision-makers, this is your strategic edge. Delivered entirely online for full flexibility, this course blends marketing precision with sales finesse. You’ll explore what actually influences buyer behaviour, how to align sales efforts with marketing goals, and why timing and tone matter more than ever. Forget the jargon—this course speaks the language of results. If you're ready to think like a strategist and sell like a pro, you're in the right place. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating A B2b Marketing Strategy Module 04: Sales And Marketing Alignment Module 05: Building A B2b Sales Team Module 06: B2b Lead Generation Module 07: B2B Sales Techniques Module 08: B2b Sales Management Module 09: Customer Relationship Management Module 10: Global B2b Sales And Marketing Learning Outcomes: Analyse B2B buyer behaviour for strategic insights. Develop and execute effective B2B marketing strategies. Foster alignment between sales and marketing efforts. Build and manage a successful B2B sales team. Implement lead generation techniques for sustainable growth. Master B2B sales techniques and customer relationship management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 21 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals looking to enhance their B2B sales skills. Marketing specialists aiming to understand B2B marketing strategies. Business owners seeking to improve their B2B sales and marketing efforts. Recent graduates aspiring to work in the B2B sales and marketing industry. Career changers interested in transitioning to the B2B sector. Entrepreneurs wanting to grow their B2B businesses. Career path B2B Sales Manager B2B Marketing Specialist Account Executive Business Development Manager Sales Operations Analyst Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Medical gases are not your average cylinders of air—they’re tightly regulated, essential to patient care, and frankly, not to be messed with. Whether it's oxygen, nitrous oxide, or any of their high-pressure friends, each comes with its own set of quirks and hazards. This course is designed to give you a solid understanding of how to manage, store, and handle these gases safely—because knowing what not to do is just as critical as knowing what to do. Delivered entirely online, the training fits neatly into your schedule without the need for steel-toed boots or navigating hospital corridors. You'll gain insight into key safety protocols, legal requirements, and handling guidelines that apply across healthcare environments. It's about keeping people safe, reducing risk, and staying on the right side of the law—all delivered with a tone that respects your intelligence without sending you to sleep. Whether you're brushing up or building knowledge from scratch, this course keeps it sharp, relevant and refreshingly jargon-free. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Medical Gases Module 01 : Introduction to Medical Gases Module 02 : Safety and Handling Guidelines Module 03 : Common Medical Gases Module 04 : Storage, Transportation, and Documentation Module 05 : Administration Techniques and Monitoring Module 06 : Practical Skills and Simulation Learning Outcomes: Acquire a comprehensive understanding of Medical Gases and their applications. Implement Safety and Handling Guidelines effectively in healthcare settings. Identify and differentiate between Common Medical Gases, ensuring accurate usage. Demonstrate proficiency in Storage, Transportation, and Documentation of medical gases. Master Administration Techniques and Monitoring for optimal patient care. Apply Practical Skills through realistic simulations, enhancing confidence and competence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking to bolster their knowledge of medical gases. Nursing staff and caregivers involved in the administration of medical gases. Emergency responders and technicians dealing with medical gas-related situations. Health and safety officers responsible for compliance in medical facilities. Biomedical engineers and technicians involved in medical gas systems. Students pursuing healthcare-related courses seeking specialized knowledge. Regulatory and quality assurance professionals in the healthcare sector. Individuals looking to expand their skill set for career advancement. Career path Medical Gas Technician Healthcare Compliance Officer Biomedical Equipment Technician Clinical Educator (Medical Gases) Health and Safety Coordinator (Healthcare) Regulatory Affairs Specialist (Medical Devices) Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The American Culinary Arts and Techniques Course is designed to immerse you in the rich flavours and time-honoured traditions of American cuisine. From classic comfort foods to contemporary dishes, this course explores the diverse culinary styles that have shaped America’s food culture. You will gain an understanding of the key techniques, regional specialities, and cultural influences that define American cooking. Whether you're interested in traditional Southern cooking or modern, innovative dishes, this course offers a well-rounded view of American culinary arts. Throughout the course, you will explore fundamental cooking techniques, ingredient selection, and flavour combinations that are staples in American kitchens. From mastering the art of grilling to creating delectable sauces, you will learn the skills needed to elevate your cooking. This course also provides insight into the evolution of American food and its global impact. By the end, you will have a deeper appreciation for the variety and complexity of American cuisine and be equipped with the knowledge to experiment with new recipes and cooking methods. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to American Cuisine Module 02 : Southern Cuisine Module 03 : Tex-Mex Cuisine Module 04 : New England Cuisine Module 05 : Midwestern Cuisine Module 06 : Pacific Northwest Cuisine Module 07 : Native American Cuisine Module 08 : American Desserts and Baking Learning Outcomes: Master the art of preparing authentic American dishes. Develop expertise in diverse regional American cooking styles. Gain a profound understanding of the cultural context behind American cuisine. Hone your skills in creating delicious American desserts and baked goods. Explore the use of indigenous ingredients in Native American cooking. Acquire the knowledge to create Tex-Mex dishes that burst with flavour. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring chefs and culinary enthusiasts. Food historians and researchers. Home cooks looking to expand their repertoire. Culinary students seeking a deeper understanding of American cuisine. Professionals in the food and hospitality industry. Anyone with a passion for exploring new flavours and techniques. Career path Chef de Cuisine in a fine dining American restaurant. Food writer or culinary historian. Catering manager specialising in American cuisine. Food consultant for recipe development. Culinary educator focusing on American culinary traditions. Restaurant manager in establishments featuring American dishes Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Step into the world of French culinary mastery with our French Culinary Skills and Techniques Course. This course is designed for anyone eager to explore the heart of French cuisine, from its rich history to its time-honoured techniques. You’ll delve into essential skills that have shaped the culinary world for centuries, learning everything from knife techniques to creating exquisite sauces, pastries, and classic French dishes. It’s the perfect opportunity to refine your culinary expertise and deepen your understanding of the art of cooking. Whether you're a seasoned chef or an enthusiastic home cook, this course offers valuable insights into French cooking methods that can elevate any dish. You’ll explore the traditional fundamentals of French cuisine, including mastering the art of flavour combinations, techniques for perfecting stocks, and the secrets behind crafting delicate desserts. As you progress, you'll uncover the nuances of French culinary culture and its timeless influence on the global food scene. With a focus on enhancing your knowledge and cooking flair, this course is your gateway to French gastronomy. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to French Cooking Module 02 : French Breakfast Module 03 : Classic French Sauces Module 04 : French Appetisers and Soups Module 05 : French Main Dishes Module 06 : French Desserts Module 07 : French Cheese and Wine Module 08 : Advanced French Cooking Module 09 : French Baking Module 10 : Various Fish Recipes Learning Outcomes: Perfect the art of creating French breakfast delights. Master the techniques behind classic French sauces. Craft exquisite French appetisers and soups. Create delectable French main dishes with flair. Showcase your pastry skills with delectable French desserts. Gain expertise in French baking, from baguettes to pastries. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Culinary enthusiasts eager to explore French cuisine. Aspiring chefs looking to build a solid culinary foundation. Home cooks seeking to impress with French culinary skills. Foodies with a passion for French gastronomy. Individuals looking to add authentic French recipes to their repertoire. Anyone fascinated by the world of French cheese and wine. Cooking hobbyists interested in advanced techniques. Those yearning to master various fish recipes. Career path Commis Chef Sous Chef Pastry Chef Food Blogger or Critic Catering Manager Restaurant Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Imagine easing anxiety with the wag of a tail or lifting someone’s spirits with the gentle nudge of a furry companion. The Animal Assisted Therapy Basics Course explores how animals can play a powerful role in emotional wellbeing, mental health support, and gentle companionship. This course offers an online introduction into the foundations of animal-assisted approaches, the benefits they bring, and how they’re used in care settings, schools, counselling spaces, and more — without any fluff (well, maybe just the furry kind). Whether you're curious about therapy animals or looking to build your understanding of the field, this course lays out the essentials with clarity and care. With no barking up the wrong tree, you'll explore topics such as human-animal interaction, ethical considerations, and the emotional science behind it all. The content is thoughtfully designed for learners who want a clear and friendly approach — all from the comfort of your own screen, no chew toys required. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Animal Assisted Therapy Module 02: Types of Therapies with Animals Module 03: Human-Animal Bond in Animal-Assisted Therapy Module 04: Selecting and Training Therapy Animals Module 05: Mental Health and Animal-Assisted Therapy Module 06: Animal-Assisted Interventions Module 07: Animals as Physical Assistants in Therapy Module 08: Children and Animals in Therapy Module 09: Assessing and Planning Therapy Programs Module 10: Animal-Assisted Therapy Techniques and Activities Module 11: Developing Therapeutic Relationships with Animals Module 12: Animal Welfare and Ethics Learning Outcomes: Understand diverse applications of Animal-Assisted Therapy in healthcare. Develop skills in selecting, training, and managing therapy animals effectively. Create and implement therapeutic programs for various populations. Gain insights into the ethical considerations of Animal Assisted Therapy. Acquire knowledge of effective techniques and activities in therapy sessions. Establish meaningful therapeutic relationships with animals for improved outcomes. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Professionals Counsellors and Psychologists Educators and Special Education Teachers Animal Enthusiasts Social Workers Occupational Therapists Parents and Caregivers Individuals Exploring Alternative Therapies Career path Animal-Assisted Therapist Healthcare Counsellor Special Education Support Worker Social Worker in Animal-Assisted Interventions Therapy Animal Trainer Program Coordinator in Animal-Assisted Therapy Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Are you ready to dive into the world of recruitment? Our Recruitment Consultant Basics Course is designed to give you a solid understanding of the key elements needed for success in this fast-paced industry. Whether you're looking to begin your journey or refine your skills, this course covers everything you need to know. From the initial stages of recruitment to managing client relationships, we ensure that you build a foundation that prepares you for the challenges of the job market. Throughout the course, you'll explore the strategies that top recruitment consultants use to match candidates with the right roles, while managing expectations and ensuring a smooth process. Gain insights into client management, effective interviewing techniques, and the ins and outs of the recruitment lifecycle. This course is tailored to suit anyone looking to understand the core principles of recruitment and develop the essential skills for effective consultant work. With a clear, structured approach, we make sure you’re equipped with the knowledge to confidently pursue opportunities in the recruitment field. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Recruitment Consulting Module 02: Recruitment Process and Strategies Module 03: Candidate Assessment and Selection Module 04: Building Client and Candidate Relationships Module 05: Recruitment Strategies and Best Practices Module 06: Leveraging Technology in Recruitment Module 07: Legal and Ethical Considerations in Recruitment Module 08: Executive Search and Headhunting Module 09: International Recruitment and Global Talent Acquisition Learning Outcomes: Execute effective candidate assessment and selection techniques. Develop robust client and candidate relationships. Implement advanced recruitment strategies and best practices. Leverage technology proficiently within the recruitment process. Navigate legal and ethical considerations with confidence. Demonstrate expertise in executive search and global talent acquisition. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Recruitment Consultants Human Resources Professionals Talent Acquisition Specialists Career Changers Interested in Recruitment Business and Management Graduates Individuals Seeking Global Recruitment Knowledge Professionals Looking to Enhance Recruitment Strategies Those Pursuing a Career in Executive Search Career path Recruitment Consultant Talent Acquisition Manager HR Business Partner Executive Search Consultant International Recruitment Specialist Staffing Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
From fishing boats off the coast of Cornwall to international shipping lanes through the English Channel, the rules of the sea matter more than ever. The UK Maritime Law Course gives you a solid understanding of the legal ropes that govern life at sea — from contracts and cargo to pollution and piracy. Whether you're interested in shipping regulations, marine insurance, or ship registration, this course explains the essentials in plain English, without dragging you into stormy legal jargon. Designed for those with a sharp eye for legal detail and a curiosity about maritime affairs, this online course covers everything from historic admiralty principles to today’s shipping legislation. You'll get clear, structured insights into laws that affect shipowners, insurers, crew, and port authorities — all from the comfort of your own screen. It’s sharp, straight-talking, and built to fit the pace of the shipping industry — fast, focused, and always moving. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Maritime Law Module 02: Admiralty Jurisdiction and Practice Module 03: Carriage of Goods by Sea Module 04: Marine Insurance Module 05: Maritime Labour Law Module 06: Marine Environmental Law Module 07: Ports, Infrastructure, and Logistics Module 08: Dispute Resolution in Maritime Law Learning Outcomes: Analyse maritime legal frameworks for effective industry compliance. Navigate complex disputes in the maritime sector with precision. Demonstrate expertise in the regulations governing marine insurance. Implement labour laws specific to the maritime industry seamlessly. Evaluate environmental implications of maritime activities for sustainable practices. Manage ports, infrastructure, and logistics in accordance with legal standards. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal professionals aspiring to specialise in maritime law. Shipping industry professionals seeking legal expertise. Environmentalists interested in maritime environmental regulations. Logistics and port management professionals. Insurance professionals focusing on marine insurance. Individuals looking to enhance their legal knowledge in the maritime domain. Those interested in a career at the intersection of law and the sea. Maritime enthusiasts eager to understand the legal intricacies of the industry. Career path Maritime Lawyer Shipping Compliance Officer Marine Insurance Specialist Environmental Regulations Analyst Port and Logistics Manager Dispute Resolution Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Safety showers and eye wash stations are critical in ensuring the well-being of individuals working with hazardous materials. These emergency safety equipment items are designed to provide immediate decontamination in case of accidental exposure to harmful chemicals or substances. By having these systems in place, workplaces significantly reduce the risk of injury and facilitate swift responses in critical situations. This course aims to provide learners with essential knowledge on the correct installation, maintenance, and use of safety showers and eye wash stations, ensuring that workplace environments remain safe for all employees. The course offers in-depth insights into the regulatory standards and guidelines that govern these safety systems. It addresses the importance of regular checks, prompt maintenance, and the correct usage of safety showers and eye wash stations during emergencies. Participants will learn the specifications for their setup, the types of hazards they protect against, and how to ensure proper functionality in case of urgent need. Whether you're in manufacturing, laboratories, or any environment that involves exposure to hazardous substances, this course will equip you with the necessary information to safeguard the health of individuals on your site. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Safety Showers and Eye Washes Module 02: Operating Procedures Module 03: Proper Utilisation Module 04: First Aid for Chemical Injuries Module 05: Maintenance and Testing Module 06: Emergency Procedures and Preparedness Module 07: Safety Culture and Best Practices Learning Outcomes: Implement proper safety shower and eye wash procedures for workplace incidents. Demonstrate first aid skills tailored to chemical injuries for immediate response. Execute maintenance and testing routines for optimal safety equipment functionality. Execute emergency procedures, ensuring a swift and effective response to incidents. Foster a safety culture, integrating best practices into daily operations. Demonstrate expertise in safety protocols to enhance workplace well-being. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Industrial Workers Safety Officers Environmental Health Specialists Facility Maintenance Staff Chemical Plant Operators Emergency Response Teams Health and Safety Coordinators Career path Industrial Safety Officer Environmental Health Specialist Chemical Plant Operator Health and Safety Coordinator Emergency Response Team Member Laboratory Safety Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview: Gain the key skills and capability to become a strategic business manager, by attending the comprehensive Strategic Business Management - Diploma course. This in-depth Strategic Business Management - Diploma course aims to equip you with all the practical skills required to become a successful business manager, covering advanced strategies and skills. You'll learn about management concepts, tools and techniques, organisational culture, decision making and more. By completing the Strategic Business Management course, you'll be capable enough to align your strategy with the organisation's culture and apply critical reflective thinking to benefit the business to the utmost extent. Boost your career opportunities in the business world by enrolling today! Key Features of the Strategic Business Management Course: FREE Strategic Business Management CPD-accredited certificate Get a free student ID card with Strategic Business Management training (£10 applicable for international delivery) Lifetime access to the Strategic Business Management course materials The Strategic Business Management program comes with 24/7 tutor support Get instant access to this Strategic Business Management course Learn Strategic Business Management training from anywhere in the world The Strategic Business Management training is affordable and simple to understand The Strategic Business Management training is an entirely online How will I get my Strategic Business Management certificate? At the end of the Strategic Business Management course, there will be an online MCQ test which you can take either during or after the Strategic Business Management course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management - Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management - Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Strategic Business Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 46 lectures • 23:27:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:02:00 •Succession Planning: 00:24:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 01:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:30:00 •Introduction: 00:01:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •Introduction: 01:00:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00
The IT Support Technician Essentials Course offers a solid foundation for anyone interested in the thriving world of IT support. Designed with clarity and focus, this course provides you with the essential knowledge needed to tackle the core challenges of IT support roles. From troubleshooting common technical issues to understanding the software and hardware systems that keep organisations running smoothly, this course covers it all. Whether you’re just starting or looking to enhance your current skill set, this course is tailored to provide a clear and accessible approach to IT support. By the end of this course, you’ll feel confident navigating the complexities of IT systems, diagnosing and resolving issues, and offering solutions to common problems that arise in everyday business environments. It’s a comprehensive way to build your understanding of IT infrastructure and customer support, all through an engaging and structured learning experience. With the increasing reliance on technology across all industries, the role of an IT support technician continues to grow. This course gives you the tools to enter or advance in the ever-evolving IT industry, where opportunities are plentiful. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to IT Support Technician Module 02: Computer Hardware and Software Module 03: Networking Fundamentals Module 04: System Administration Module 05: Cybersecurity Basics Module 06: Professional Development and Career Skills Module 07: Troubleshooting Software and Hardware Issues Module 08: Storage and Cloud Computing Learning Outcomes Identify and analyse computer hardware components for efficient troubleshooting. Apply networking fundamentals to establish and maintain robust connections. Execute system administration tasks for seamless IT infrastructure management. Implement cybersecurity basics to safeguard digital assets effectively. Demonstrate proficiency in troubleshooting software and hardware issues. Navigate storage and cloud computing, leveraging them for enhanced data management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the IT support field. IT professionals seeking to broaden their skill set. Students pursuing a career in information technology. Career changers exploring opportunities in IT. Those looking to enhance their cybersecurity knowledge. Professionals wanting to deepen their understanding of system administration. Tech enthusiasts eager to master computer hardware and software. Anyone keen on advancing their career in IT support. Career path IT Support Technician Help Desk Analyst Network Support Specialist System Administrator Cybersecurity Analyst Cloud Support Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.