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'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

If you ever wanted to join a rewarding career as a nurse, paramedic, healthcare assistant or social worker then our Level 3 Diploma in Health and Social Care will help you reach heights that you never dreamt of. In the UK, job opportunities for individuals with a Level 3 Diploma in Health and Social Care are abundant, with a variety of positions available across the healthcare sector. The Office for National Statistics highlights a current vacancy rate of around 152,000 in the social care sector alone. And according to Reed a Social Care Practitioner can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. This Health and Social Care course will teach the fundamentals, key principles and policies, the rights and responsibilities of a health and social care worker. Not only that you will also learn the Legal, Professional Standards, and Ethical Aspects of it as well. Your journey to a meaningful and impactful career in health and social care starts here. Enrol today in our Level 3 Diploma in Health and Social Care and take the first step towards a future where your work truly matters. Key Features This Health and Social Care (UK) Course is CPD Certified Level 3 Diploma Free Certificate from Reed CIQ Approved Health and Social Care (UK) Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Health and Social Care course is a smart investment in your professional future. Our Health and Social Care course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Health and Social Care course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Health and Social Care course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Health and Social Care Module 02: Relevance of Communication in Health and Social Care Module 03: Rights and Responsibilities in Health and Social Care Roles Module 04: Caregiver and Healthcare Professional Roles Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care Module 06: Key Principles and Policies in Health and Social Care Work Module 07: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 1 Module 08: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 2 Module 09: Safeguarding Vulnerable Individuals in Health and Social Care Module 10: Health and Safety Responsibilities in the Care Setting Module 11: Risk Management Practices in Health and Social Care Learning Outcomes After completing this Level 3 Diploma in Health and Social Care (UK) Course, you will be able to: Apply fundamental health and social care principles in diverse professional settings. Demonstrate effective communication strategies within health and social care contexts. Understand and uphold rights and responsibilities in health and social care roles. Differentiate roles of caregivers and healthcare professionals in care environments. Advocate for equality, diversity, and rights within health and social care. Implement key policies, legal standards, and ethical aspects in healthcare practices. Certification After completing this Level 3 Diploma in Health and Social Care (UK) course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 3 Diploma in Health and Social Care 3:54:16 1: Module 01: Fundamentals of Health and Social Care Preview 09:53 2: Module 02: Relevance of Communication in Health and Social Care 22:34 3: Module 03: Rights and Responsibilities in Health and Social Care Roles 21:55 4: Module 04: Caregiver and Healthcare Professional Roles 13:58 5: Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care 25:57 6: Module 06: Key Principles and Policies in Health and Social Care Work 11:32 7: Module 07: Legal, Professional Standards, and Ethical Aspects - Part 1 27:43 8: Module 08: Legal, Professional Standards, and Ethical Aspects - Part 2 27:35 9: Module 09: Safeguarding Vulnerable Individuals in Health and Social Care 25:08 10: Module 10: Health and Safety Responsibilities in the Care Setting 26:44 11: Module 11: Risk Management Practices in Health and Social Care 19:17 12: CPD Certificate - Free 01:00 13: Leave A Review 01:00 Who is this course for? This Health and Social Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Health and Social Care. Moreover, this course is ideal for: Aspiring Health and Social Care Professionals Support Workers in Health and Social Care Settings Individuals Pursuing a Career in Care Services Healthcare Assistants and Caregivers Those Aiming for a Role in Health and Social Care Administration Requirements There are no requirements needed to enrol into this Health and Social Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Social Care course. Career path After finishing this Health and Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Health and Social Care are: Mental Health Support Worker - £20K to 26K/year. Social Worker - £27K to 35K/year. Care Home Manager - £30K to 40K/year. Health and Safety Officer - £25K to 35K/year. Community Outreach Coordinator - £22K to 30K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

If you ever wanted to join a rewarding career as a nurse, paramedic, healthcare assistant or social worker then our Level 3 Diploma in Health and Social Care will help you reach heights that you never dreamt of. In the UK, job opportunities for individuals with a Level 3 Diploma in Health and Social Care are abundant, with a variety of positions available across the healthcare sector. The Office for National Statistics highlights a current vacancy rate of around 152,000 in the social care sector alone. And according to Reed a Social Care Practitioner can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. This Health and Social Care course will teach the fundamentals, key principles and policies, the rights and responsibilities of a health and social care worker. Not only that you will also learn the Legal, Professional Standards, and Ethical Aspects of it as well. Your journey to a meaningful and impactful career in health and social care starts here. Enrol today in our Level 3 Diploma in Health and Social Care and take the first step towards a future where your work truly matters. Key Features This Health and Social Care (UK) Course is CPD Certified Level 3 Diploma Free Certificate from Reed CIQ Approved Health and Social Care (UK) Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Health and Social Care course is a smart investment in your professional future. Our Health and Social Care course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Health and Social Care course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Health and Social Care course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Health and Social Care Module 02: Relevance of Communication in Health and Social Care Module 03: Rights and Responsibilities in Health and Social Care Roles Module 04: Caregiver and Healthcare Professional Roles Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care Module 06: Key Principles and Policies in Health and Social Care Work Module 07: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 1 Module 08: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 2 Module 09: Safeguarding Vulnerable Individuals in Health and Social Care Module 10: Health and Safety Responsibilities in the Care Setting Module 11: Risk Management Practices in Health and Social Care Learning Outcomes After completing this Level 3 Diploma in Health and Social Care (UK) Course, you will be able to: Apply fundamental health and social care principles in diverse professional settings. Demonstrate effective communication strategies within health and social care contexts. Understand and uphold rights and responsibilities in health and social care roles. Differentiate roles of caregivers and healthcare professionals in care environments. Advocate for equality, diversity, and rights within health and social care. Implement key policies, legal standards, and ethical aspects in healthcare practices. Certification After completing this Level 3 Diploma in Health and Social Care (UK) course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 3 Diploma in Health and Social Care 3:54:16 1: Module 01: Fundamentals of Health and Social Care Preview 09:53 2: Module 02: Relevance of Communication in Health and Social Care 22:34 3: Module 03: Rights and Responsibilities in Health and Social Care Roles 21:55 4: Module 04: Caregiver and Healthcare Professional Roles 13:58 5: Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care 25:57 6: Module 06: Key Principles and Policies in Health and Social Care Work 11:32 7: Module 07: Legal, Professional Standards, and Ethical Aspects - Part 1 27:43 8: Module 08: Legal, Professional Standards, and Ethical Aspects - Part 2 27:35 9: Module 09: Safeguarding Vulnerable Individuals in Health and Social Care 25:08 10: Module 10: Health and Safety Responsibilities in the Care Setting 26:44 11: Module 11: Risk Management Practices in Health and Social Care 19:17 12: CPD Certificate - Free 01:00 13: Leave A Review 01:00 Who is this course for? This Health and Social Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Health and Social Care. Moreover, this course is ideal for: Aspiring Health and Social Care Professionals Support Workers in Health and Social Care Settings Individuals Pursuing a Career in Care Services Healthcare Assistants and Caregivers Those Aiming for a Role in Health and Social Care Administration Requirements There are no requirements needed to enrol into this Health and Social Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Social Care course. Career path After finishing this Health and Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Health and Social Care are: Mental Health Support Worker - £20K to 26K/year. Social Worker - £27K to 35K/year. Care Home Manager - £30K to 40K/year. Health and Safety Officer - £25K to 35K/year. Community Outreach Coordinator - £22K to 30K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

If you ever wanted to join a rewarding career as a nurse, paramedic, healthcare assistant or social worker then our Level 3 Diploma in Health and Social Care will help you reach heights that you never dreamt of. In the UK, job opportunities for individuals with a Level 3 Diploma in Health and Social Care are abundant, with a variety of positions available across the healthcare sector. The Office for National Statistics highlights a current vacancy rate of around 152,000 in the social care sector alone. And according to Reed a Social Care Practitioner can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. This Health and Social Care course will teach the fundamentals, key principles and policies, the rights and responsibilities of a health and social care worker. Not only that you will also learn the Legal, Professional Standards, and Ethical Aspects of it as well. Your journey to a meaningful and impactful career in health and social care starts here. Enrol today in our Level 3 Diploma in Health and Social Care and take the first step towards a future where your work truly matters. Key Features This Health and Social Care (UK) Course is CPD Certified Level 3 Diploma Free Certificate from Reed CIQ Approved Health and Social Care (UK) Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Health and Social Care course is a smart investment in your professional future. Our Health and Social Care course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Health and Social Care course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Health and Social Care course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Health and Social Care Module 02: Relevance of Communication in Health and Social Care Module 03: Rights and Responsibilities in Health and Social Care Roles Module 04: Caregiver and Healthcare Professional Roles Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care Module 06: Key Principles and Policies in Health and Social Care Work Module 07: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 1 Module 08: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 2 Module 09: Safeguarding Vulnerable Individuals in Health and Social Care Module 10: Health and Safety Responsibilities in the Care Setting Module 11: Risk Management Practices in Health and Social Care Learning Outcomes After completing this Level 3 Diploma in Health and Social Care (UK) Course, you will be able to: Apply fundamental health and social care principles in diverse professional settings. Demonstrate effective communication strategies within health and social care contexts. Understand and uphold rights and responsibilities in health and social care roles. Differentiate roles of caregivers and healthcare professionals in care environments. Advocate for equality, diversity, and rights within health and social care. Implement key policies, legal standards, and ethical aspects in healthcare practices. Certification After completing this Level 3 Diploma in Health and Social Care (UK) course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 3 Diploma in Health and Social Care 3:54:16 1: Module 01: Fundamentals of Health and Social Care Preview 09:53 2: Module 02: Relevance of Communication in Health and Social Care 22:34 3: Module 03: Rights and Responsibilities in Health and Social Care Roles 21:55 4: Module 04: Caregiver and Healthcare Professional Roles 13:58 5: Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care 25:57 6: Module 06: Key Principles and Policies in Health and Social Care Work 11:32 7: Module 07: Legal, Professional Standards, and Ethical Aspects - Part 1 27:43 8: Module 08: Legal, Professional Standards, and Ethical Aspects - Part 2 27:35 9: Module 09: Safeguarding Vulnerable Individuals in Health and Social Care 25:08 10: Module 10: Health and Safety Responsibilities in the Care Setting 26:44 11: Module 11: Risk Management Practices in Health and Social Care 19:17 12: CPD Certificate - Free 01:00 13: Leave A Review 01:00 Who is this course for? This Health and Social Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Health and Social Care. Moreover, this course is ideal for: Aspiring Health and Social Care Professionals Support Workers in Health and Social Care Settings Individuals Pursuing a Career in Care Services Healthcare Assistants and Caregivers Those Aiming for a Role in Health and Social Care Administration Requirements There are no requirements needed to enrol into this Health and Social Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Social Care course. Career path After finishing this Health and Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Health and Social Care are: Mental Health Support Worker - £20K to 26K/year. Social Worker - £27K to 35K/year. Care Home Manager - £30K to 40K/year. Health and Safety Officer - £25K to 35K/year. Community Outreach Coordinator - £22K to 30K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to transform your career in adult care and safeguarding? Step into a realm where empathy meets expertise, where your passion for helping others is matched by advanced skills and knowledge. Our Adult Care and Safeguarding Level 3 course is designed for dedicated professionals like you, who are eager to make a significant impact in the lives of vulnerable adults. According to Indeed a Adult Care Nurse can earn from £32,000 to £43,000 in a year depending on qualification, experience, location and other factors. Enrol in our Adult Care and Safeguarding Level 3 course and take on a journey that will not only elevate your professional life but also make a profound difference in the lives of those you care for. Join a community of compassionate professionals dedicated to making the world a safer, more caring place for vulnerable adults. Enrol Today and Be the Change You Wish to See! Key Features This Adult Care and Safeguarding Level 3 Course Includes: This Adult Care and Safeguarding Course isCPD Certified. Free Certificate from Reed CIQ Approved Adult Care and Safeguarding Course. Developed by Specialist Lifetime Access Course Curriculum Module 1: Foundational Modules: 1.1 Adult Care Across Life Phases 1.2 An Overview of End-of-Life Care 1.3 Engaging with Adult Populations 1.4 Health and Social Care Dynamics 1.5 Introduction to Domiciliary Care 1.6 Ensuring Health and Safety for Domiciliary Carers 1.7 CSTF Measures for Infection Prevention and Control 1.8 CSTF Guidelines for Resuscitation - Basic Life Support 1.9 Management and Administration of Medications Module 2: Specialized Care and Management: 2.1 Providing Mental Health Care 2.2 Protecting Vulnerable Adults 2.3 Legislation Pertaining to Safeguarding 2.4 Policy, Roles, and Responsibilities in Safeguarding Vulnerable Adults 2.5 The Significance of Communication in Care 2.6 Information Sharing and Responding to Disclosures 2.7 Proper Reporting Procedures Module 3: Practical Care Techniques and Management: 3.1 Ensuring Health and Safety 3.2 Maintaining Hygiene Standards 3.3 Managing Rest and Sleep 3.4 Addressing Mobility and Immobility Challenges in Patients 3.5 Effective Pain Management 3.6 Addressing Nutritional Needs 3.7 Assisting with Elimination Processes 3.8 Managing Oxygenation Requirements Learning Outcomes: After completing this Adult Care and Safeguarding Level 3 Course, you will be able to: Understand life stages and adult care dynamics comprehensively. Gain insights into end-of-life care principles and practices. Acquire foundational knowledge on adult nursing concepts. Master essential infection prevention and control techniques. Develop expertise in basic life support and resuscitation methods. Familiarise with legal frameworks and safeguarding legislations in adult care. Certification After completing this Adult Care and Safeguarding Level 3 course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Module 1: Foundational Modules 2:10:54 1: 1.1 Adult Care Across Life Phases 09:49 2: 1.2 An Overview of End-of-Life Care 13:26 3: 1.3 Engaging with Adult Populations 14:28 4: 1.4 Health and Social Care Dynamics 09:53 5: 1.5 Introduction to Domiciliary Care 09:02 6: 1.6 Ensuring Health and Safety for Domiciliary Carers 23:43 7: 1.7 CSTF Measures for Infection Prevention and Control 23:25 8: 1.8 CSTF Guidelines for Resuscitation - Basic Life Support 15:10 9: 1.9 Management and Administration of Medications 11:58 Module 2: Specialized Care and Management 1:33:02 10: 2.1 Providing Mental Health Care 14:22 11: 2.2 Protecting Vulnerable Adults 08:37 12: 2.3 Legislation Pertaining to Safeguarding 14:03 13: 2.4 Policy, Roles, and Responsibilities in Safeguarding Vulnerable Adults 14:25 14: 2.5 The Significance of Communication in Care 08:41 15: 2.6 Information Sharing and Responding to Disclosures 18:37 16: 2.7 Proper Reporting Procedures 14:17 Module 3: Practical Care Techniques and Management 2:11:14 17: 3.1 Ensuring Health and Safety 27:25 18: 3.2 Maintaining Hygiene Standards 17:09 19: 3.3 Managing Rest and Sleep 10:24 20: 3.4 Addressing Mobility and Immobility Challenges in Patients 11:18 21: 3.5 Effective Pain Management 16:01 22: 3.6 Addressing Nutritional Needs 14:39 23: 3.7 Assisting with Elimination Processes 15:38 24: 3.8 Managing Oxygenation Requirements 17:40 25: CPD Certificate - Free 01:00 Who is this course for? This Adult Care and Safeguarding Level 3 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Moreover, this course is ideal for:Adult Care and Safeguarding Level 3. Aspiring adult care and Safeguarding professionals seeking foundational knowledge. Individuals transitioning into domiciliary care roles. Healthcare staff aiming to enhance their clinical understanding. Those pursuing specialised roles in mental health care. Professionals needing to update communication and reporting skills. Anyone who wants ot know more about adult care and safeguarding. Requirements There are no requirements needed to enrol into this Adult Care and Safeguarding Level 3 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Adult Care and Safeguarding Level 3 course. Career path After finishing this Adult Care and Safeguarding Level 3 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Adult Care and Safeguarding Level 3are: Adult Care Nurse Domiciliary Care Worker Mental Health Support Worker Adult Care Coordinator Health and Safety Officer in Care Settings Nutrition and Hygiene Advisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomy and venipuncture is a rewarding career in healthcare with good job prospects. The average salary for a phlebotomist in the UK is £23,650 per year, and the job outlook is expected to grow by 17% by 2030. Phlebotomists can work in a variety of settings, including hospitals, clinics, and blood donation centres. They are responsible for collecting blood samples for diagnostic tests, so it is a job that requires attention to detail and compassion for patients. If you are looking for a rewarding career in healthcare, phlebotomy and venipuncture is a great option. With the right skillsets, you can take your first step towards a stable and well-paying job in this growing field. Our Phlebotomy & Venipuncture course starts with the basics of Phlebotomy & Venipuncture and gradually progresses towards advanced topics. Therefore, each lesson of this Phlebotomy & Venipuncture course is intuitive and easy to understand. 6 CPD Accredited Courses Are: Course 01: Phlebotomy Course 02: Venepuncture Level 3 Course 03: Sterile Compounding Preparations Course 04: Control and Administration of Medicines Course 05: Pharmacy Technician & Assistant Course 06: Infection Control & Precautions Why would you choose the Phlebotomy & Venipuncture course: Lifetime access to Phlebotomy & Venipuncture course materials Full tutor support is available from Monday to Friday with the Phlebotomy & Venipuncture course Learn Phlebotomy & Venipuncture skills at your own pace from the comfort of your home Gain a complete understanding of the Phlebotomy & Venipuncture course Accessible, informative Phlebotomy & Venipuncture learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Phlebotomy & Venipuncture Study Phlebotomy & Venipuncture in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Phlebotomy & Venipuncture course Course 01: Phlebotomy: This course provides comprehensive training in Phlebotomy, covering venepuncture techniques, anatomy, pre- and post-procedure protocols, and blood donation procedures. Curriculum Breakdown Module 01: Venepuncture: A Method of Phlebotomy Module 02: Anatomy and Physiology Module 03: Before Venepuncture Module 04: During Venepuncture Module 05: After Venepuncture Module 06: Venepuncture for Blood Donation Module 07: Glossary Module 08: Appendix of phlebotomy Course 02: Venepuncture Level 3: Advance your Phlebotomy skills with in-depth knowledge of blood circulation, phlebotomy equipment, routine and special blood collection procedures, and infection control. Curriculum Breakdown Module 01: Blood Circulation, Function, and Composition Module 02: Phlebotomy Equipment Module 03: Routine Venipuncture Module 04: Venipuncture Complications and Pre-Examination Variables Module 05: Special Blood Collection Procedure Module 06: Infection Control and Risk Management Course 03: Sterile Compounding Preparations: Master the principles of Phlebotomy in sterile compounding, including precautions, laminar airflow hood usage, and pharmaceutical demonstrations. Curriculum Breakdown Module 01: Introduction Module 02: Universal Precautions Module 03: The Laminar Air Flow Hood (LAF) 3 lectures Module 04: Sterile Compounding Pharmaceuticals Demonstrations Module 05: Compounding Pharmacy Math Module 06: BONUS Module 07: REVIEW OF THE STERILE COMPOUNDING PROCESS Course 04: Control and Administration of Medicines: Learn Phlebotomy essentials for effective medicine management, prescribing, and optimizing medication use. Curriculum Breakdown Module 01: Medicine Management Fundamentals Module 02: Importance of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines to Use Module 06: Palliative Care Module 07: The Four Principles of Medicine Optimisation Module 08: Managing Medication in Residential Aged Care Facilities Module 09: Law and Legislation Course 05: Pharmacy Technician & Assistant: Develop skills in Phlebotomy, patient counselling, and safe dispensing practices for pharmacy technicians and assistants. Curriculum Breakdown Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Course 06: Infection Control & Precautions: Understand Phlebotomy's role in infection prevention, control policies, and immunization strategies in healthcare settings. Curriculum Breakdown Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Phlebotomy & Venipuncture course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Phlebotomy & Venipuncture. It is also great for professionals who are already working in Phlebotomy & Venipuncture and want to get promoted at work. Requirements To enrol in this Phlebotomy & Venipuncture course, all you need is a basic understanding of the English Language and an internet connection. Career path The Phlebotomy & Venipuncture course will enhance your knowledge and improve your confidence. Phlebotomy Technician Medical Laboratory Assistant Clinical Support Worker Healthcare Assistant Phlebotomy Supervisor/Team Lead Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate

Are you ready to transform your career in adult care and safeguarding? Step into a realm where empathy meets expertise, where your passion for helping others is matched by advanced skills and knowledge. Our Adult Care and Safeguarding Level 3 course is designed for dedicated professionals like you, who are eager to make a significant impact in the lives of vulnerable adults. According to Indeed a Adult Care Nurse can earn from £32,000 to £43,000 in a year depending on qualification, experience, location and other factors. Enrol in our Adult Care and Safeguarding Level 3 course and take on a journey that will not only elevate your professional life but also make a profound difference in the lives of those you care for. Join a community of compassionate professionals dedicated to making the world a safer, more caring place for vulnerable adults. Enrol Today and Be the Change You Wish to See! Key Features This Adult Care and Safeguarding Level 3 Course Includes: This Adult Care and Safeguarding Course isCPD Certified. Free Certificate from Reed CIQ Approved Adult Care and Safeguarding Course. Developed by Specialist Lifetime Access Course Curriculum Module 1: Foundational Modules: 1.1 Adult Care Across Life Phases 1.2 An Overview of End-of-Life Care 1.3 Engaging with Adult Populations 1.4 Health and Social Care Dynamics 1.5 Introduction to Domiciliary Care 1.6 Ensuring Health and Safety for Domiciliary Carers 1.7 CSTF Measures for Infection Prevention and Control 1.8 CSTF Guidelines for Resuscitation - Basic Life Support 1.9 Management and Administration of Medications Module 2: Specialized Care and Management: 2.1 Providing Mental Health Care 2.2 Protecting Vulnerable Adults 2.3 Legislation Pertaining to Safeguarding 2.4 Policy, Roles, and Responsibilities in Safeguarding Vulnerable Adults 2.5 The Significance of Communication in Care 2.6 Information Sharing and Responding to Disclosures 2.7 Proper Reporting Procedures Module 3: Practical Care Techniques and Management: 3.1 Ensuring Health and Safety 3.2 Maintaining Hygiene Standards 3.3 Managing Rest and Sleep 3.4 Addressing Mobility and Immobility Challenges in Patients 3.5 Effective Pain Management 3.6 Addressing Nutritional Needs 3.7 Assisting with Elimination Processes 3.8 Managing Oxygenation Requirements Learning Outcomes: After completing this Adult Care and Safeguarding Level 3 Course, you will be able to: Understand life stages and adult care dynamics comprehensively. Gain insights into end-of-life care principles and practices. Acquire foundational knowledge on adult nursing concepts. Master essential infection prevention and control techniques. Develop expertise in basic life support and resuscitation methods. Familiarise with legal frameworks and safeguarding legislations in adult care. Certification After completing this Adult Care and Safeguarding Level 3 course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Module 1: Foundational Modules 2:10:54 1: 1.1 Adult Care Across Life Phases 09:49 2: 1.2 An Overview of End-of-Life Care 13:26 3: 1.3 Engaging with Adult Populations 14:28 4: 1.4 Health and Social Care Dynamics 09:53 5: 1.5 Introduction to Domiciliary Care 09:02 6: 1.6 Ensuring Health and Safety for Domiciliary Carers 23:43 7: 1.7 CSTF Measures for Infection Prevention and Control 23:25 8: 1.8 CSTF Guidelines for Resuscitation - Basic Life Support 15:10 9: 1.9 Management and Administration of Medications 11:58 Module 2: Specialized Care and Management 1:33:02 10: 2.1 Providing Mental Health Care 14:22 11: 2.2 Protecting Vulnerable Adults 08:37 12: 2.3 Legislation Pertaining to Safeguarding 14:03 13: 2.4 Policy, Roles, and Responsibilities in Safeguarding Vulnerable Adults 14:25 14: 2.5 The Significance of Communication in Care 08:41 15: 2.6 Information Sharing and Responding to Disclosures 18:37 16: 2.7 Proper Reporting Procedures 14:17 Module 3: Practical Care Techniques and Management 2:11:14 17: 3.1 Ensuring Health and Safety 27:25 18: 3.2 Maintaining Hygiene Standards 17:09 19: 3.3 Managing Rest and Sleep 10:24 20: 3.4 Addressing Mobility and Immobility Challenges in Patients 11:18 21: 3.5 Effective Pain Management 16:01 22: 3.6 Addressing Nutritional Needs 14:39 23: 3.7 Assisting with Elimination Processes 15:38 24: 3.8 Managing Oxygenation Requirements 17:40 25: CPD Certificate - Free 01:00 Who is this course for? This Adult Care and Safeguarding Level 3 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Moreover, this course is ideal for:Adult Care and Safeguarding Level 3. Aspiring adult care and Safeguarding professionals seeking foundational knowledge. Individuals transitioning into domiciliary care roles. Healthcare staff aiming to enhance their clinical understanding. Those pursuing specialised roles in mental health care. Professionals needing to update communication and reporting skills. Anyone who wants ot know more about adult care and safeguarding. Requirements There are no requirements needed to enrol into this Adult Care and Safeguarding Level 3 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Adult Care and Safeguarding Level 3 course. Career path After finishing this Adult Care and Safeguarding Level 3 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Adult Care and Safeguarding Level 3are: Adult Care Nurse Domiciliary Care Worker Mental Health Support Worker Adult Care Coordinator Health and Safety Officer in Care Settings Nutrition and Hygiene Advisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Online Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills Online Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills Online Course. ******Courses are included in this Online Bundle Course: Course 01: Negotiation Skills Online Course Course 02: Level 2 Diploma in Business Administration Course 03: Level 2 Certificate in Business Management ******Others included in this Negotiation Skills Online bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills Online Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Skills Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills Online Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Online Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills Online Course course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Skills Online Course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

The British Cleaning is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. If you want to start a cleaning business from the start, then this British Cleaning course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. Learning Outcomes After completing this British Cleaning course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mold, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Why Choose British Cleaning Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. British Cleaning Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the British Cleaning course. **Others Benefits of British Cleaning Course** Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the British Cleaning course ] Detailed course curriculum *** British Cleaning *** Module 1: An Overview of the Cleaning Job What is the Job of a Cleaner? Role and Responsibilities of Cleaner Cleaner Skills and Qualifications How to Become a Cleaner Module 2: Different Cleaning Jobs Different Career Opportunities in the Cleaning Sector Cleaning Guidelines for New-build Homes, Pubs, and Offices Window Cleaning Training Tips for Cleaning Carpets and Upholstery Module 3: Understanding the Cleaning Equipment, Products and Clothing Learn about Different Commercial Cleaning Equipment and Products Tips on How to Store Equipment Tips on How to Remove Stains from Clothing and Iron Clothes Module 4: Understanding House Cleaning Cleaning Standards and Domestic Cleaning Techniques Different Dusting, Surface Cleaning, Mirror Cleaning Procedures How to Maintain Hardwood Floors Module 5: Cleaning: Food Kitchen and Commercial Kitchen How to Clean Microwaves How to Clean Ovens How to Clean Refrigerators How to Clean Sinks Module 6: Cleaning: Bathrooms and Toilets Overview of Equipment Required How to Unclog Drains How to Fix Showerheads How to Eliminate Mould How to Wash Shower Curtains Module 7: Cleaning: Office The Fundamental Principles of Office Cleaning Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways Module 8: Cleaning: External Surfaces and Areas How to Use a Commercial Pressure Washer Identify Potential Safety Hazards During Cleaning Module 9: Cleaning: Handling Non-Routine Waste Explore Waste Management Principles How to Deal with PPE Explore Colour Coding Systems Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners How to Use Chemical Correctly and Safely How to Store Chemical Products, Clean Chemical Storing What to Do at the Scene of a Chemical Accident Module 11: Planning for Starting a Cleaning Business What It Takes to Run a Cleaning Service How to Establish a Cleaning Business from Scratch Module 12: Ensuring Standard Service Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics Module 13: Understanding Customer Satisfaction How to Satisfy the Customer in the Cleaning Industry How to Recognise Problems Before They Occur How to Deal with Client Complaints Module 14: Managing Staff Different Strategies for Staff Management How to Motivate and Reward Staff How to Conduct Interviews Module 15: The Ways of Marketing, Advertising and Sales How to Market a Cleaning Service How to Decide Locations and Offices to Target How to Advertise Your Services Online Module 16: Managing Growth Explore Business Growth Strategies and Retain Clients Payroll Management Training Assessment Method After completing each module of the British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this British Cleaning course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? British Cleaning course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Students who intend to enrol in British Cleaning course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This British Cleaning Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Training will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills Training course. ******Courses are included in this Level 5 Negotiation Skills Training Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Level 5 Negotiation Skills Training course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included