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Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

With this Healthcare Management Training course, aspiring professionals can learn the most in-demand skills for working in the health and social care field. Take the first steps toward a successful career as a Healthcare management professional by learning the fundamental skills required to care for patients with various mental illnesses and deepen your understanding of health and safety in the health and social care sector. This course will teach you the fundamentals of healthcare management and give you a solid understanding of the responsibilities of the healthcare manager. You will gain in-depth knowledge about management topics, including finance and business management. You will also learn to recognise major challenges in healthcare management and how to express your thoughts on them. Why Choose Healthcare Management Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of Healthcare Management. Know how to establish and maintain an organizational culture. Gain a thorough understanding of leadership development and succession planning. Gain in-depth knowledge about the UK Healthcare system. Understand the needs of health and care for older people in England. Understand the fundamentals of Child Healthcare. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Healthcare Management course. Module 1: Healthcare Management 21:42 1: Healthcare Management 18:42 2: Quiz: Healthcare Management 03:00 Module 2: Role of the Healthcare Manager 25:17 3: Role of the Healthcare Manager 23:17 4: Quiz: Role of the Healthcare Manager 02:00 Module 3: Organizational Behaviour and Management Thinking 21:02 5: Organizational Behaviour and Management Thinking 19:02 6: Quiz: Organizational Behaviour and Management Thinking 02:00 Module 4: Quality Improvement Basics 14:36 7: Quality Improvement Basics 12:36 8: Quiz: Quality Improvement Basics 02:00 Module 5: The UK Health Systems 26:11 9: The UK Health Systems 23:11 10: Quiz: The UK Health Systems 03:00 Module 6: The Health and Care of Older People in England 22:27 11: The Health and Care of Older People in England 21:27 12: Quiz: The Health and Care of Older People in England 01:00 Module 7: Child Health Care 25:42 13: Child Health Care 23:42 14: Quiz: Child Health Care 02:00 Who is this course for? Healthcare Management course is designed for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organisations within the Health & Social care sector, including: Residential Child Care and Adult Workers Care Assistants Family Support Workers to students studying subjects relating to Health and Social Care in schools and colleges. Requirements Students who intend to enrol in this Healthcare Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Earning a diploma in healthcare management generally boosts one's ability to obtain gainful employment within the health care and medical fields. Many who receive diplomas note a substantial salary increase. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Level 3 Course | Free Reed Provided PDF Certificate | Instant Access | Free MCQ Assessment | 24/7 Tutor Support Living a healthy lifestyle is the new craze, especially in recent years. Diet is an important aspect of one's health and overall well-being, and it is becoming more common for people to require assistance in making the right choices. Dietary nutrition is a key factor in minimizing the risk of health problems for everyone, from individuals to the entire population. The purpose of this Nutrition qualification is to teach students about nutrition and how to put together diet plans to suit a variety of needs. You will learn more about preparing meals for individuals of various ages, including fitness enthusiasts and those with special dietary needs. Explore important topics such as additives, healthy eating, and maintaining a healthy weight. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Nutrition. Course developed by industry experts. Course MCQ quiz after each module to assess your learning. Course Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of nutrition. Gain in-depth knowledge about dietary nutrition. Gain a thorough understanding of a balanced diet. Know the dietary requirements. Recognise eating disorders. Understand weight control and its benefits. Understand the concept of weight loss. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 01: Introduction to Nutrition 14:19 1: Introduction to Nutrition Preview 12:19 2: Quiz: Introduction to Nutrition 02:00 Module 02: Nutrition Concerning Your Diet 21:25 3: Nutrition Concerning Your Diet 18:25 4: Quiz: Nutrition Concerning Your Diet 03:00 Module 03: The Balanced Diet 13:23 5: The Balanced Diet 11:23 6: Quiz: The Balanced Diet 02:00 Module 04: Dietary Requirements 22:18 7: Dietary Requirements 18:18 8: Quiz: Dietary Requirements 04:00 Module 05: Nutritional Sources 21:39 9: Nutritional Sources 19:39 10: Quiz: Nutritional Sources 02:00 Module 06: Weight Loss 29:00 11: Weight Loss 26:00 12: Quiz: Weight Loss 03:00 Module 07: Controlling Weight 18:58 13: Controlling Weight 14:58 14: Quiz: Controlling Weight 04:00 Who is this course for? This Nutrition Course is ideal for anyone looking to transform a lifelong interest in diet and human health into a rewarding career. It was designed with total flexibility and accessibility in mind, and it is suitable for both newcomers to the subject and existing members of the workforce. Requirements There are no specific requirements for this Nutrition course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing our Nutrition course, candidates can choose from a range of careers, such as: Professional Nutritionist Community Nutritionist Nutrition and Dietetics Researcher Nutrition Consultant Research Nutritionist Therapeutic Nutritionist Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Are you looking to enhance your Employment Law, HR Management & Recruitment Process skills? If yes, then you have come to the right place. Our comprehensive course on Employment Law, HR Management & Recruitment Process will assist you in producing the best possible outcome by mastering the Employment Law, HR Management & Recruitment Process skills. The Employment Law, HR Management & Recruitment Process course is for those who want to be successful. In the Employment Law, HR Management & Recruitment Process course, you will learn the essential knowledge needed to become well versed in Employment Law, HR Management & Recruitment Process. Our Employment Law, HR Management & Recruitment Process course starts with the basics of Employment Law, HR Management & Recruitment Process and gradually progresses towards advanced topics. Why would you choose the Employment Law, HR Management & Recruitment Process course from Compliance Central: Lifetime access to Employment Law, HR Management & Recruitment Process course materials Full tutor support is available from Monday to Friday with the Employment Law, HR Management & Recruitment Process course Learn Employment Law, HR Management & Recruitment Process skills at your own pace from the comfort of your home Gain a complete understanding of Employment Law, HR Management & Recruitment Process course Accessible, informative Employment Law, HR Management & Recruitment Process learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Employment Law, HR Management & Recruitment Process bundle Study Employment Law, HR Management & Recruitment Process in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Employment Law, HR Management & Recruitment Process course Curriculum Breakdown of the Employment Law Course Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Curriculum Breakdown of the HR Management Course Section 01: Introduction Section 02: Core Concepts Section 03: Best Employee Retention Strategies That Actually Work Section 04: Employee Benefits & Retention Strategies Used by World's Top Companies Section 05: Practical Tips to Retain Employees in Your Organisation More...... Curriculum Breakdown of the Recruitment Process Course Module 01: Introduction to Recruitment: Importance and Implications Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: Sales and Selling in the Recruitment Industry Module 05: The Recruitment Process More..... CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Employment Law, HR Management & Recruitment Process course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Employment Law, HR Management & Recruitment Process. Requirements To enrol in this Employment Law, HR Management & Recruitment Process course, all you need is a basic understanding of the English Language and an internet connection. Career path The Employment Law, HR Management & Recruitment Process course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your career and become a key player in the world of business governance? Our Compliance and Risk Management course is designed to equip you with the essential skills and knowledge to navigate the complexities of today's regulatory landscape. This course is not just another step in your professional development - it's a game changer. According to Reed a Compliance Officer can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to become an indispensable asset to any organisation. Enrol in our Compliance and Risk Management course today and take the first step towards a safer, more compliant future. Key Features: CPD Certified Compliance and Risk Management course Free Certificate from Reed CIQ Approved Compliance and Risk Management course Developed by Specialist Lifetime Access Course Curriculum: Module 1: The Role of Compliance and its Significance Module 2: Elements and Structure of Compliance Module 3: Managing Compliance through Compliance Management System (CMS) Module 4: Conducting Compliance Audits Module 5: Interconnection between Compliance and Ethics Module 6: Types of Risk - Pure Risk and Financial Risk Module 7: Exploring the History, Operations, Policy, and Strategy of Risk Management Module 8: The Process, Monitoring, and Evaluation in Risk Management Learning Outcomes: Understand the pivotal role of compliance and its organizational implications. Analyze the structural components essential for an effective compliance framework. Implement a Compliance Management System for efficient regulatory adherence. Conduct comprehensive compliance audits to ensure organizational adherence to regulations. Recognize the intricate relationship between compliance practices and ethical considerations. Differentiate between pure and financial risks, demonstrating proficiency in risk management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate in Compliance and Risk Management - CPD Accredited 1:50:00 1: Module 1: The Role of Compliance and its Significance 11:00 2: Module 2: Elements and Structure of Compliance 17:00 3: Module 3: Managing Compliance through Compliance Management System (CMS) 14:00 4: Module 4: Conducting Compliance Audits 18:00 5: Module 5: Interconnection between Compliance and Ethics 14:00 6: Module 6: Types of Risk - Pure Risk and Financial Risk 11:00 7: Module 7: Exploring the History, Operations, Policy 13:00 8: Module 8: The Process, Monitoring, and Evaluation in Risk Management 10:00 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Certificate in Compliance and Risk Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Compliance and Risk Management. Moreover, this course is ideal for: Professionals seeking in-depth knowledge of compliance and risk management. Executives responsible for ensuring regulatory compliance within their organizations. Risk management professionals aiming to enhance their strategic understanding. Individuals aspiring to pursue a career in compliance and risk management. Corporate decision-makers looking to strengthen their organizations' governance and risk protocols. Requirements There are no requirements needed to enrol into this Certificate in Compliance and Risk Managementcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Certificate in Compliance and Risk Management course. Career path After finishing this Certificate in Compliance and Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Certificate in Compliance and Risk Management are: Compliance Officer Risk Analyst Regulatory Affairs Specialist Internal Auditor Ethics and Compliance Manager Risk Management Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Welcome to the "Introduction to Paramedicine Study" course, where you'll delve into the fundamental aspects of paramedic care. Designed for aspiring paramedics and healthcare professionals, this comprehensive program equips you with the knowledge and skills needed to excel in emergency medical services. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain a comprehensive understanding of paramedicine, focusing on the roles and responsibilities of paramedics in the UK. They will learn about ambulance administration and the legal frameworks that guide paramedic practice. Basic human anatomy and common injuries will be covered, alongside advanced topics such as major injuries and pediatric paramedicine. Students will also acquire skills in initial patient assessment, CPR, and the administration of emergency medications. Specialized knowledge in responding to medical emergencies, including COVID-19 protocols, will be taught. Additionally, the course emphasizes emergency response planning, infection control, and risk management specific to paramedicine contexts. Overall, learners will be equipped with essential knowledge and practical skills necessary for effective paramedic practice, ensuring they are prepared to handle diverse medical emergencies with competence and professionalism. Course Curriculum Module 01: Introduction to Paramedicine Study Module 02: Roles and Responsibilities of Paramedics in the UK Module 03: Ambulance Administration Module 04: Law and Legislations for Paramedics Module 05: Basic Human Anatomy Module 06: Common Injuries Module 07: Major Injuries Module 08: Paediatric Paramedicine Module 09: Other Medical Emergencies Module 10: Initial Assessment Module 11: CPR and AED Administration Module 12: Medication Administration Module 13: Paramedic Procedures in Response to Covid-19 Module 14: Emergency Response Planning and Management Module 15: Infection Control Module 16: Pain Management Module 17: Paramedicine Risk Management Learning Outcomes Understand roles in UK paramedicine. Apply basic human anatomy knowledge effectively. Perform initial assessment in emergency situations competently. Demonstrate CPR and AED administration proficiency. Implement infection control measures in medical settings adeptly. Analyze paramedicine risk management strategies critically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Paramedicine Study 4:38:20 1: Module 01: Introduction to Paramedicine Study 13:24 2: Module 02: Roles and Responsibilities of Paramedics in the UK 15:49 3: Module 03: Ambulance Administration 14:58 4: Module 04: Law and Legislations for Paramedics 14:43 5: Module 05: Basic Human Anatomy 10:07 6: Module 06: Common Injuries 22:14 7: Module 07: Major Injuries 23:28 8: Module 08: Paediatric Paramedicine 20:36 9: Module 09: Other Medical Emergencies 20:50 10: Module 10: Initial Assessment 17:22 11: Module 11: CPR and AED Administration 11:26 12: Module 12: Medication Administration 13:44 13: Module 13: Paramedic Procedures in Response to Covid-19 26:33 14: Module 14: Emergency Response Planning and Management 14:00 15: Module 15: Infection Control 14:00 16: Module 16: Pain Management 09:57 17: Module 17: Paramedicine Risk Management 14:09 18: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking paramedic specialization. Individuals aspiring to work in emergency medical services. Students preparing for paramedic certification exams. Career changers interested in emergency response roles. Medical professionals enhancing their emergency care skills. Career path Ambulance Paramedic Emergency Care Assistant Paramedic Practitioner Emergency Medical Dispatcher Ambulance Technician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Economics Level 3 Studies 2:55:46 1: Module 01: An Introduction to Economics 13:00 2: Module 02: The Market System and the Circular Flow Model 10:27 3: Module 03: Supply, Demand and Prices 15:09 4: Module 04: Elasticity 18:03 5: Module 05: Production and Costs 12:46 6: Module 06: Market Structure Perfect Competition vs Monopoly 09:50 7: Module 07: Measuring GDP and Economic Growth 13:18 8: Module 08: Unemployment 08:29 9: Module 09: Inflation 09:22 10: Module 10: Prices 07:30 11: Module 11: Income Distribution and Poverty 06:50 12: Module 12: Market Failures 12:15 13: Module 13: Fiscal Policy 16:42 14: Module 14: Money, Banking and the Financial System 13:33 15: Module 15: International Finance 07:32 16: CPD Certificate - Free 01:00 Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to step into the dynamic world of event management and take your career to new heights? Our comprehensive Level 7 Event Management course is designed to equip you with the essential skills and knowledge needed to thrive in this fast-paced industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Level 7 Event Management course, learners will gain comprehensive knowledge and skills essential for organizing successful events. They will understand the intricacies of event planning from start to finish, including invitation strategies and the critical steps involved in planning. The role of event planners will be explored, focusing on decision-making under pressure and maintaining personal effectiveness. Learners will also delve into managing food and beverage operations, ensuring food safety and hygiene standards are met in catering. The course covers crucial aspects like event security, effective event marketing, and creating appealing event decorations. Furthermore, learners will grasp the importance of effective communication in event management and learn methods for handling cleaning and waste disposal during and after events. Overall, this curriculum equips learners with the expertise needed to handle various aspects of event management professionally and efficiently. Course Curriculum Module 01: Invitation to the Event Module 02: Steps to Plan an Event Module 03: Role of an Event Planner Module 04: Personal Level Decision making Under Stress Module 05: Management of Food and Beverage Operations Module 06: Food Safety in Catering Module 07: Food Safety and Hygiene Module 08: Events and Clients Module 09: Event Security Module 10: Event Marketing Module 11: Event Decorations Module 12: Event Classification Module 13: Effective Communication Module 14: Cleaning and Waste Disposal Module 15: Catering at Events Learning Outcomes: Understand event planning fundamentals and invitation protocols. Apply stress management techniques in event decision-making processes. Demonstrate knowledge of food and beverage operations management. Implement food safety and hygiene practices in catering settings. Develop effective event marketing strategies and client management skills. Execute event security measures and manage event decorations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 7 Event Management 3:46:07 1: Module 01: Invitation to the Event 15:11 2: Module 02: Steps to Plan an Event 16:55 3: Module 03: Role of an Event Planner 18:33 4: Module 04: Personal Level Decision making Under Stress 19:15 5: Module 05: Management of Food and Beverage Operations 14:07 6: Module 06: Food Safety in Catering 15:44 7: Module 07: Food Safety and Hygiene 11:23 8: Module 08: Events and Clients 10:44 9: Module 09: Event Security 09:21 10: Module 10: Event Marketing 19:11 11: Module 11: Event Decorations 13:20 12: Module 12: Event Classification 16:25 13: Module 13: Effective Communication 18:55 14: Module 14: Cleaning and Waste Disposal 13:06 15: Module 15: Catering at Events 12:57 16: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to excel in event management roles. Event planners seeking to enhance their operational skills. Catering professionals interested in expanding their career opportunities. Marketing professionals aiming to specialize in event promotion. Security personnel looking to transition into event security management. Career path Event Coordinator Event Manager Catering Manager Marketing Executive (Events) Security Manager Food and Beverage Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.