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3179 Design courses in Polegate delivered Live Online

Adobe Captivate 2019 - Beyond The Essentials

By Nexus Human

Duration 2 Days 12 CPD hours Overview - You will learn advanced Adobe Captivate concepts. - You will learn to create highly interactive software simulation and to control the text that appears in the recording?s text captions by editing Captivates text capture templates. - You will create responsive lessons (using Fluid Boxes and Breakpoints) that automatically reflow to fit just about any kind of display including desktops, laptops, tablets, and smart phones. - Learn new features that Captivate now supports; such as, Virtual Reality with 360-degree images and videos along with interactive videos. - Fine-tune your Captivate production skills by leveraging object styles, master slides, themes, and advanced actions. - Engage your learners by adding variables, widgets, and learner interactions (including drag and drop) to your eLearning. - Learn to create object styles, apply them globally, and import and export them. Knock large projects down to size by learning to create branch groups. - Create branching scenarios that allow learners to plot their own path through your course. - You will also learn to create templates. - Ensure your eLearning can be used by people with disabilities by adding such 508-compliant features as accessibility text, keyboard shortcuts, and closed captions. - Enable Captivates reporting features and, along the way, learn about Learning Management Systems, SCORM, SCOs, Manifests, and content packages. A course that teaches the higher-end, more advanced functionality of Adobe Captivate 2019. 1 - INTERACTIVE SOFTWARE SIMULATIONS AND CAPTION PRE-EDITING Rehearse a Script Set Recording Preferences Record a Simulation Edit a Text Capture Template 2 - OBJECT STYLES, PROJECT SHARING, AND BRANCHING Create a New Style Apply an Object Style Globally Export and Import an Object Style Name a Slide Copy/Paste Project Assets Use Buttons to Create a Branch Explore the Branching View Create a Branch Group 3 - VARIABLES AND WIDGETS Add Project Information Insert a System Variable Edit a System Variable Create a User Variable Use a Variable to Gather Learner Data Insert and Format a Widget 4 - INTERACTIVE VIDEOS AND VIRTUAL REALITY Insert an Interactive Video Add Bookmarks Add Slide Overlays Create a Virtual Reality Project Add a Text Hotspot Add an Audio Hotspot Add a Quiz to a Virtual Reality Project 5 - INTERACTIONS Insert a Process Circle Create a Basic Drag and Drop Interaction Manage Drag and Drop Buttons and Write Captions Create a ?Trick? Retry Slide Explore an Advanced Drag and Drop Project Create an Advanced Drag and Drop Interaction Change the States of a Smart Shape Use States to Swap Images 6 - ACCESSIBLE ELEARNING Set Document Information Enable Accessibility Add Accessibility Text to Slides Import Slide Audio Add Shortcut Keys Add Closed Captions Set a Tab Order 7 - ADVANCED ACTIONS Use a Completed Action Name Objects Create a Mask Control Object Visibility Create a Standard Advanced Action, Attach an Action to a Button Group Timeline Objects Create a Variable Create a Conditional Action Create Decision Blocks 8 - PROJECT TEMPLATES AND MASTER SLIDES Work with the Main Master Slide Work with Content Masters Apply a Master to Filmstrip Slides Edit a Master Apply a Theme Create a Custom Theme Review a Template Create a Project Based on a Template Create a Project Template 9 - RESPONSIVE PROJECTS Customize Breakpoints Save a Standard Project As Responsive Insert and Name Fluid Boxes Resize Fluid Boxes Add Content to Fluid Boxes Switch Modes Use the Position Inspector Modify a Single Breakpoint Exclude from View Add a New Breakpoint Position and Link Objects Edit Breakpoint Object Styles 10 - REPORTING RESULTS Set Quiz Reporting Options Create a Manifest File Report a Button Interaction Adjust Slide Object Interaction Preview in SCORM Cloud Publish a Content Package Create an Inquisiq LMS Account Create an LMS Course Attach a Lesson to a Course Test an eLearning Course Additional course details: Nexus Humans Adobe Captivate 2019 - Beyond The Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Adobe Captivate 2019 - Beyond The Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Adobe Captivate 2019 - Beyond The Essentials
Delivered OnlineFlexible Dates
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VMware Spring: Core Training

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for Application developers who want to increase their understanding of Spring and Spring Boot with hands-on experience and a focus on fundamentals Overview By the end of the course, you should be able to meet the following objectives: Spring configuration using Java Configuration and Annotations Aspect oriented programming with Spring Testing Spring applications using JUnit 5 Spring Data Access - JDBC, JPA and Spring Data Spring Transaction Management Simplifying application development with Spring Boot Spring Boot auto-configuration, starters and properties Build a simple REST application using Spring Boot, embedded Web Server and fat JARs or classic WARs Implementing REST client applications using RestTemplate and WebClient Spring Security Enable and extend metrics and monitoring capabilities using Spring Boot actuator Utilize Spring Boot enhancements to testing This course offers hands-on experience with the major features of Spring and Spring Boot, which includes configuration, data access, REST, AOP, auto-configuration, actuator, security, and Spring testing framework to build enterprise and microservices applications. On completion, participants will have a foundation for creating enterprise and cloud-ready applications. Introduction to Spring Java configuration and the Spring application context @Configuration and @Bean annotations @Import: working with multiple configuration files Defining bean scopes Launching a Spring Application and obtaining Beans Spring JAVA Configuration: A Deeper Look External properties & Property sources Environment abstraction Using bean profiles Spring Expression Language (SpEL) Annotation-based Dependency Injection Component scanning Autowiring using @Autowired Java configuration versus annotations, mixing. Lifecycle annotations: @PostConstruct and @PreDestroy Stereotypes and meta-annotations Factory Pattern in Spring Using Spring FactoryBeans Advanced Spring: How Does Spring Work Internally? The Spring Bean Lifecycle The BeanFactoryPostProcessor interception point The BeanPostProcessor interception point Spring Bean Proxies @Bean method return types Aspect-oriented programming What problems does AOP solve? Defining pointcut expressions Implementing various types of advice Testing a Spring-based Application Spring and Test-Driven Development Spring 5 integration testing with JUnit 5 Application context caching and the @Dirties Context annotation Profile selection with @Active Profiles Easy test data setup with @Sql Data Accss and JDBC with Spring How Spring integrates with existing data access technologies Data Access Exception hierarchy Spring?s Jdbc Template Database Transactions with Spring Transactions overview Transaction management with Spring Transaction propagation and rollback rules Transactions and integration testing Spring Boot Introduction Introduction to Spring Boot Features Value Proposition of Spring Boot Creating a simple Boot application using Spring Initializer website Spring Boot Dependencies, Auto-configuration, and Runtime Dependency management using Spring Boot starters How auto-configuration works Configuration properties Overriding auto-configuration Using Command Line Runner JPA with Spring and Spring Data Quick introduction to ORM with JPA Benefits of using Spring with JPA JPA configuration in Spring Configuring Spring JPA using Spring Boot Spring Data JPA dynamic repositories Spring MVC Architecture and Overview Introduction to Spring MVC and request processing Controller method signatures Using @Controller, @RestController and @GetMapping annotations Configuring Spring MVC with Spring Boot Spring Boot packaging options, JAR or WAR Rest with Spring MVC An introduction to the REST architectural style Controlling HTTP response codes with @ResponseStatus Implementing REST with Spring MVC, @RequestMapping, @RequestBody and @ResponseBody Spring MVC?s HttpMessageConverters and automatic content negotiation Spring Security What problems does Spring Security solve? Configuring authentication Implementing authorization by intercepting URLs Authorization at the Java method level Understanding the Spring Security filter chain Spring security testing Actuators, Metrics and Health Indicators Exposing Spring Boot Actuator endpoints Custom Metrics Health Indicators Creating custom Health Indicators External monitoring systems Spring Boot Testing Enhancements Spring Boot testing overview Integration testing using @SpringBootTest Web slice testing with MockMvc framework Slices to test different layers of the application Spring Security Oauth (Optional Topic) OAuth 2 Overview Implementing OAuth 2 using Spring Security OAuth Reactive Applications with Spring (Optional Topic) Overview of Reactive Programming concepts Reactive Programming support in Spring Using Spring?s reactive WebClient Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Spring: Core Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Spring: Core Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware Spring: Core Training
Delivered OnlineFlexible Dates
Price on Enquiry

GTS200 Configuring SAP Global Trade Services

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Project Team Members Consultants Overview This course will prepare you to: Configure selected application areas of Compliance Management, Customs Management and Risk Management. This course covers selected application areas of Compliance Management, Customs Management and Risk Management. Course Outline Communication between SAP ERP and SAP Global Trade Services Basic mapping settings Definition and activation of legal regulations Configuration of legal control Configuration of customs processing Configuration of preference determination and vendor declaration management Additional course details: Nexus Humans GTS200 Configuring SAP Global Trade Services training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the GTS200 Configuring SAP Global Trade Services course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

GTS200 Configuring SAP Global Trade Services
Delivered OnlineFlexible Dates
Price on Enquiry

8D612 IBM TRIRIGA Application Platform v3.7

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is intended for application developers, business analysts, project managers and anyone who needs an introduction to application development in the IBM TRIRIGA Application Platform. Overview After completing this course you should be able to: Perform moderate-level IBM TRIRIGA application customizations by using the Platform Create and modify business objects by using the Data Modeler Create and modify user interfaces by using the Form Builder tool Define lists and classifications Import data by using the Data Integrator Implement business logic with workflows Create reports and queries by using the Report Manager and the IBM TRIRIGA Reporting Dashboard The course provides an introduction to the TRIRIGA Application platform and how to modify the existing TRIRIGA applications and processes or create new ones. The course covers navigation and mechanics of the TRIRIGA Application Platform toolset that is used for creating and modifying objects. Students are also provided background on importing data to TRIRIGA, how to use the Form Builder and the Reporting Dashboard. Course Outline Perform moderate-level IBM TRIRIGA application customizations by using the Platform Create and modify business objects by using the Data Modeler Create and modify user interfaces by using the Form Builder tool Define lists and classifications Import data by using the Data Integrator Implement business logic with workflows Create reports and queries by using the Report Manager and the IBM TRIRIGA Reporting Dashboard Additional course details: Nexus Humans 8D612 IBM TRIRIGA Application Platform v3.7 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 8D612 IBM TRIRIGA Application Platform v3.7 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

8D612 IBM TRIRIGA Application Platform v3.7
Delivered OnlineFlexible Dates
Price on Enquiry

Building Web Applications With TypeScript, Angular, and React

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is for web developers who are well-versed in JavaScript and want to take their TypeScript knowledge to the next level. No prior TypeScript knowledge is required. Overview By completing this course, you will be able to build interesting TypeScript projects. This course will take your current TypeScript knowledge to the next level. Here are the important topics that this course will cover: - Learn the fundamentals of TypeScript - Build a weather forecast widget with Angular - Create building a note-taking client/server application using Angular, Node.js, and MongoDB - Create a real-time chat application with React In this course, you will begin by learning the fundamentals of TypeScript and then move toward advanced concepts. Then, learn how TypeScript relates to JavaScript that you may have written before. and understand the benefits of TypeScript and how it can help you avoid software defects. You will also learn to use type guards, check null and undefined, create tagged union types, and compare the performance of algorithms. Additionally, you will use TypeScript to build a weather forecast widget with Angular and then progress by building a note-taking client/server application using Angular, Node.js, and MongoDB, and finally create a real-time chat application with React. TypeScript Fundamentals Introduction to TypeScript Type Checking Advanced Type Analysis Features Comparing Performance of Algorithms Building a Weather Forecast Widget with Angular 4 Using Modules Creating the First Component Using the Component in Other Components Using the Main Component Note-Taking Client/Server App Setting up the Server Integrating with MongoDB Creating the Client Side with Angular Real-Time Chat Setting up the Project Writing the Server Creating the Chat Room Additional course details: Nexus Humans Building Web Applications With TypeScript, Angular, and React training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Building Web Applications With TypeScript, Angular, and React course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Building Web Applications With TypeScript, Angular, and React
Delivered OnlineFlexible Dates
Price on Enquiry

SNV1 IBM SAN Volume Controller (SVC) Planning and Implementation Workshop

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is for: Individuals who are assessing and/or planning to deploy storage network virtualization solutions Overview Create an implementation task list to integrate the SVC solution into the storage network fabric Establish or update zoning policies to enable the SVC to control storage device access and facilitate storage provisioning to host servers Utilize SVC user interfaces to manage the networked storage environment, assign storage to servers, migrate data, replicate data across storage systems, and monitor storage access activities Assess issues related to coexistence between the SVC and native disk storage access across host servers Migrate existing data to the virtualized SVC environment Implement SVC storage efficiency solutions including Easy Tier, Thin Provisioning, Volume Mirroring, and Real-time Compression Implement data replication services including FlashCopy and Remote Copy Leverage networked storage connectivity by integrating a layer of intelligence - the SAN Volume Controller (SVC) - to facilitate storage application data access independence from storage management functions and requirements ...and more. Introducing the SAN Volume Controller Storage provisioning with the SAN Volume Controller SAN Volume Controller clustering environment SVC Cluster Setup and Storage Provisioning SVC physical environment and management interfaces Storage systems and LUN assignments to SVC Cluster creation and storage provisioning Additional functions: Quorum disks, expand/shrink volumes, MDisk removal, MDisk multipathing Fabric Zoning, Non Disruptive Volume Move, and iSCSI Connectivity Host to SVC volume access infrastructure Fibre Channel host to SVC SAN fabric zoning Non Disruptive Volume Move (NDVM) iSCSI host to SVC IP connectivity Easy Tier, Thin Provisioning, Volume Mirroring, and Real-time Compression Easy Tier Thin Provisioning Volume Mirroring Real-time Compression and the Comprestimator Data Migration Pool Migration Migration Wizards (Import, Migration, Export) Storage system replacement Copy Services: FlashCopy and Remote Copy FlashCopy Remote Copy: Metro Mirror Copy Services: FlashCopy and Remote Copy FlashCopy Remote Copy: Metro Mirror Remote Copy: Global Mirror and Global Mirror with change volumes Managing the SVC Environment Logging and Directed Maintenance Procedures Code upgrades and node replacement Remote user authentication SVC configuration backup Additional course details: Nexus Humans SNV1 IBM SAN Volume Controller (SVC) Planning and Implementation Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SNV1 IBM SAN Volume Controller (SVC) Planning and Implementation Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SNV1 IBM SAN Volume Controller (SVC) Planning and Implementation Workshop
Delivered OnlineFlexible Dates
Price on Enquiry

SWSA v3.0-Securing the Web with Cisco Web Security Appliance

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Security architects System designers Network administrators Operations engineers Network managers, network or security technicians, and security engineers and managers responsible for web security Cisco integrators and partners Overview After taking this course, you should be able to: Describe Cisco WSA Deploy proxy services Utilize authentication Describe decryption policies to control HTTPS traffic Understand differentiated traffic access policies and identification profiles Enforce acceptable use control settings Defend against malware Describe data security and data loss prevention Perform administration and troubleshooting The Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 course shows you how to implement, use, and maintain Cisco© Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control against web security threats. Through a combination of expert instruction and hands-on practice, you?ll learn how to deploy proxy services, use authentication, implement policies to control HTTPS traffic and access, implement use control settings and policies, use the solution?s anti-malware features, implement data security and data loss prevention, perform administration of Cisco WSA solution, and more. Describing Cisco WSA Technology Use Case Cisco WSA Solution Cisco WSA Features Cisco WSA Architecture Proxy Service Integrated Layer 4 Traffic Monitor Data Loss Prevention Cisco Cognitive Intelligence Management Tools Cisco Advanced Web Security Reporting (AWSR) and Third-Party Integration Cisco Content Security Management Appliance (SMA) Deploying Proxy Services Explicit Forward Mode vs. Transparent Mode Transparent Mode Traffic Redirection Web Cache Control Protocol Web Cache Communication Protocol (WCCP) Upstream and Downstream Flow Proxy Bypass Proxy Caching Proxy Auto-Config (PAC) Files FTP Proxy Socket Secure (SOCKS) Proxy Proxy Access Log and HTTP Headers Customizing Error Notifications with End User Notification (EUN) Pages Utilizing Authentication Authentication Protocols Authentication Realms Tracking User Credentials Explicit (Forward) and Transparent Proxy Mode Bypassing Authentication with Problematic Agents Reporting and Authentication Re-Authentication FTP Proxy Authentication Troubleshooting Joining Domains and Test Authentication Integration with Cisco Identity Services Engine (ISE) Creating Decryption Policies to Control HTTPS Traffic Transport Layer Security (TLS)/Secure Sockets Layer (SSL) Inspection Overview Certificate Overview Overview of HTTPS Decryption Policies Activating HTTPS Proxy Function Access Control List (ACL) Tags for HTTPS Inspection Access Log Examples Understanding Differentiated Traffic Access Policies and Identification Profiles Overview of Access Policies Access Policy Groups Overview of Identification Profiles Identification Profiles and Authentication Access Policy and Identification Profiles Processing Order Other Policy Types Access Log Examples ACL Decision Tags and Policy Groups Enforcing Time-Based and Traffic Volume Acceptable Use Policies, and End User Notifications Defending Against Malware Web Reputation Filters Anti-Malware Scanning Scanning Outbound Traffic Anti-Malware and Reputation in Policies File Reputation Filtering and File Analysis Cisco Advanced Malware Protection File Reputation and Analysis Features Integration with Cisco Cognitive Intelligence Enforcing Acceptable Use Control Settings Controlling Web Usage URL Filtering URL Category Solutions Dynamic Content Analysis Engine Web Application Visibility and Control Enforcing Media Bandwidth Limits Software as a Service (SaaS) Access Control Filtering Adult Content Data Security and Data Loss Prevention Data Security Cisco Data Security Solution Data Security Policy Definitions Data Security Logs Performing Administration and Troubleshooting Monitor the Cisco Web Security Appliance Cisco WSA Reports Monitoring System Activity Through Logs System Administration Tasks Troubleshooting Command Line Interface References Comparing Cisco WSA Models Comparing Cisco SMA Models Overview of Connect, Install, and Configure Deploying the Cisco Web Security Appliance Open Virtualization Format (OVF) Template Mapping Cisco Web Security Appliance Virtual Machine (VM) Ports to Correct Networks Connecting to the Cisco Web Security Virtual Appliance Enabling Layer 4 Traffic Monitor (L4TM) Accessing and Running the System Setup Wizard Reconnecting to the Cisco Web Security Appliance High Availability Overview Hardware Redundancy Introducing Common Address Redundancy Protocol (CARP) Configuring Failover Groups for High Availability Feature Comparison Across Traffic Redirection Options Architecture Scenarios When Deploying Cisco AnyConnect© Secure Mobility Additional course details: Nexus Humans SWSA v3.0-Securing the Web with Cisco Web Security Appliance training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SWSA v3.0-Securing the Web with Cisco Web Security Appliance course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SWSA v3.0-Securing the Web with Cisco Web Security Appliance
Delivered OnlineFlexible Dates
Price on Enquiry

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service
Delivered OnlineFlexible Dates
Price on Enquiry

SCM615 SAP Sales and Customer Service

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Project team members & consultants In this course, students learn how to set up the billing interface points between sales and distribution and financial accounting. Course Outline Forms of billing in SD Methods for creating billing documents Methods for creating billing documents Invoice lists Billing plans and down payments Revenue account determination Special features of the SD/FI interface Additional course details: Nexus Humans SCM615 SAP Sales and Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM615 SAP Sales and Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SCM615 SAP Sales and Customer Service
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SCM600 SAP Sales Order Management

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is aimed at consultants, project managers, project team members and key users. In this course, participants learn about the fundamental business processes in sales and distribution. Participants learn how to perform the most important functions in the process chain, from presales to customer payment, in the SAP system. Course Outline Organizational structures in sales and distribution Working with the relevant master data for the processes Overview of the process chain Introduction to the availability check Sales and distribution processing with make-to-order production Complaints processing Introduction to sales and distribution reporting Additional course details: Nexus Humans SCM600 SAP Sales Order Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM600 SAP Sales Order Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SCM600 SAP Sales Order Management
Delivered OnlineFlexible Dates
Price on Enquiry