3441 Design courses in Hamilton delivered Live Online

Clinical Observations Skills Course Overview The "Clinical Observation Skills" course is designed to equip learners with the essential skills required for observing and understanding clinical practices in various healthcare settings. This course provides comprehensive insights into the role of clinical observation, focusing on key areas such as legal standards, ethical practice, patient condition monitoring, clinical management, and more. Upon completion, learners will develop a strong foundation in the critical thinking and observation techniques necessary for improving patient care. The course also enhances knowledge of hygiene standards and medical dispensary operations. Learners will be empowered to contribute effectively to healthcare environments, improving both their observational skills and their understanding of clinical processes. Course Description This course delves into the core aspects of clinical observation, offering an in-depth exploration of the various fields within healthcare. Learners will study a broad range of topics, starting with the basics of clinical observation and moving on to legal and professional ethics. Key areas of focus include monitoring a patient's condition, understanding clinical management systems, and observing technical medical methods and dispensaries. In addition, the course addresses important aspects such as health, safety, and hygiene in clinical environments. The learning experience is structured to develop the knowledge needed to contribute confidently to healthcare teams and settings. The skills acquired from this course will prepare learners to assess and understand clinical processes, contributing to a deeper level of patient care and supporting professional development in healthcare roles. Clinical Observations Skills Curriculum Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient’s Condition Observation Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene (See full curriculum) Who is this course for? Individuals seeking to understand clinical observation techniques. Professionals aiming to develop skills in clinical settings. Beginners with an interest in healthcare and medical practices. Anyone looking to improve their knowledge of health, safety, and hygiene standards in clinical environments. Career Path Clinical Observation Specialist Healthcare Assistant Medical Administrator Patient Care Coordinator Clinical Support Worker Medical Office Assistant

Sage 50 (Updated v.29) Course Overview This updated Sage 50 (v.29) course offers a comprehensive guide to using the latest version of Sage 50 for accounting and financial management. Designed for learners at all levels, it covers essential functions such as setting up your company, managing invoices, reconciling accounts, and generating reports. With the focus on providing valuable insights into financial management software, this course helps learners develop the skills to manage and control financial data with efficiency. By the end of the course, learners will have a solid understanding of Sage 50’s features and be able to use it confidently in real-world applications. The course is ideal for professionals looking to expand their software skills or those pursuing a career in accounting or finance. Course Description In this updated Sage 50 (v.29) course, learners will delve into all aspects of the software, from installation and company setup to mastering functions like invoicing, payroll management, and producing detailed financial reports. Key topics include maintaining the chart of accounts, tracking expenses, and reconciling bank statements. Learners will also gain a thorough understanding of Sage 50's advanced features, including managing VAT returns and automating financial processes. This course offers an engaging experience where learners can explore the various capabilities of Sage 50, ensuring that they can apply their knowledge effectively in the workplace. Upon completion, learners will possess the expertise to confidently utilise Sage 50 for efficient financial management. Sage 50 (Updated v.29) Curriculum Module 01: Introduction to Sage 50 (Updated v.29) Module 02: Setting Up Your Company and Preferences Module 03: Managing Customers and Suppliers Module 04: Invoicing and Payments Management Module 05: Bank Reconciliation and VAT Returns Module 06: Producing Financial Reports Module 07: Advanced Features in Sage 50 Module 08: Troubleshooting and System Maintenance (See full curriculum) Who is this course for? Individuals seeking to enhance their accounting software knowledge. Professionals aiming to advance in finance or accounting roles. Beginners with an interest in accounting software and financial management. Business owners or administrators seeking to streamline financial processes. Career Path Accounts Assistant Financial Administrator Sage 50 Support Specialist Bookkeeper Payroll Officer Financial Analyst

Gain Confidence and Presence as a TV Presenter Course Overview: "Gain Confidence and Presence as a TV Presenter" is an engaging and comprehensive course designed for aspiring TV presenters who wish to enhance their on-screen presence. It covers the essential skills and knowledge required to succeed in this field, focusing on confidence-building, presenting techniques, and key industry practices. Learners will gain the ability to speak confidently in front of the camera, handle teleprompters, and create a professional showreel, ultimately helping them to establish a strong and compelling presence in the media. This course is ideal for those looking to build a career as a TV presenter, as it provides the tools and techniques needed to excel in both live and recorded broadcast settings. Course Description: This course delves into the core aspects of becoming a successful TV presenter, with a focus on building confidence and mastering key techniques. Participants will explore various topics such as understanding the role of a presenter, the qualifications and skills required, and the best practices for speaking in front of the camera. Additionally, the course covers teleprompter use, creating showreels, conducting interviews, and crafting scripts for effective presentation. Learners will gain valuable insights into the nuances of TV presenting, allowing them to present with clarity, confidence, and professionalism. By the end of the course, learners will have the knowledge and skills needed to step into the world of television presenting, whether for news, entertainment, or specialised broadcasts. Gain Confidence and Presence as a TV Presenter Curriculum: Module 01: Who is a TV Presenter? Module 02: Qualifications and Skills Required to Become a Presenter Module 03: Essentials to Become a Presenter Module 04: Talking To/ Speaking in Front of The Camera Module 05: Talk Back and Teleprompter Module 06: Creating a Showreel Module 07: Interviewing Techniques Module 08: Scripting Techniques (See full curriculum) Who is this course for? Individuals seeking to build a career as a TV presenter Professionals aiming to enhance their public speaking skills Beginners with an interest in media and broadcasting Those looking to improve their on-screen presence and confidence Career Path: TV Presenter News Anchor Broadcast Journalist Entertainment Host Media Consultant Radio Presenter Content Creator for TV or Online Platforms

Party Planner and Event Management Skills Course Overview: This comprehensive course in "Party Planner and Event Management Skills" is designed for individuals seeking to build a career in the event planning industry. It covers all key aspects of event organisation, including the fundamentals of party planning, budgeting, and selecting appropriate themes and venues. By the end of the course, learners will have developed a solid foundation in event management, capable of managing everything from guest demographics to vendor relationships. Practical applications include starting and running a party planning business, while the course equips learners with the necessary tools to stand out in the competitive event planning market. Course Description: In this course, learners will gain an in-depth understanding of the key responsibilities of a party planner and event manager. Topics include types of parties, essential planning skills, business management, and the specifics of guest management, vendor coordination, and food and beverage arrangements. The course also explores how to develop and maintain a client base, build professional networks, and deliver memorable events. Through engaging content, learners will build confidence in their ability to handle various aspects of event planning, ensuring they are well-prepared for the challenges and rewards of working in this dynamic field. Party Planner and Event Management Skills Curriculum: Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable (See full curriculum) Who is this course for? Individuals seeking to enter the event planning industry. Professionals aiming to develop their party planning skills. Beginners with an interest in party planning and event management. Aspiring entrepreneurs in the event services sector. Career Path Event Planner Party Planner Wedding Planner Corporate Event Organiser Venue Coordinator Event Marketing Specialist Event Management Entrepreneur

Veterinary Nursing Level 3 Course Overview This Veterinary Nursing Level 3 course offers a comprehensive introduction to the essential knowledge and skills required for supporting animal health and welfare across multiple species. Learners will explore vital topics such as animal care, emergency response, and relevant legislation, equipping them to assist effectively in veterinary environments. The course emphasises critical understanding of veterinary nursing roles, including recognising and managing common emergencies like shock, seizures, and poisoning. Upon completion, learners will have developed the confidence and competence to contribute responsibly to animal care teams, while enhancing their career prospects in the veterinary sector. Course Description The Veterinary Nursing Level 3 course covers a wide range of key subjects designed to build foundational expertise for those interested in animal health and veterinary support. Topics include basic animal welfare, emergency scenarios such as cardiopulmonary resuscitation and fracture management, and the legal framework governing veterinary nursing. Learners will gain insight into recognising and responding to critical situations including unconsciousness, bleeding, burns, and poisoning. The course also addresses career development, providing guidance on professional growth within the veterinary nursing field. This structured learning experience develops knowledge, decision-making abilities, and an understanding of the responsibilities involved in veterinary care. Veterinary Nursing Level 3 Curriculum Module 01: Introduction to Veterinary Nursing Module 02: Basic Care and Animal Welfare of All Species Module 03: Career Prospect and Development Module 04: Veterinary Nursing Legislation Module 05: Collapse & Unconsciousness Module 06: Cardiopulmonary Resuscitation Module 07: Shock Module 08: Bleeding Module 09: Bandage Module 10: Fractures Module 11: Seizures Module 12: Choking & Drowning Module 13: Heat Stroke & Hypothermia Module 14: Burns & Scalds Module 15: Poisoning Module 16: Bites and Stings Module 17: Common Emergencies Module 18: Managing a First Aid Scenario Module 19: Pet First Aid Kit (See full curriculum) Who is this course for? Individuals seeking to build a career in veterinary nursing. Professionals aiming to enhance their knowledge of animal care and emergency management. Beginners with an interest in animal welfare and veterinary support roles. Those pursuing formal education to work alongside veterinary practitioners. Career Path Veterinary Nurse Assistant Animal Care Assistant Veterinary Clinic Support Staff Emergency Animal Care Provider Veterinary Nursing Student Progression Roles in Animal Welfare Organisations

Metaphysics Course Overview This Metaphysics course offers a comprehensive exploration of the fundamental principles underlying reality, existence, and the nature of being. Learners will delve into key metaphysical concepts such as existence, causality, and the relationship between mind and matter. Designed to deepen philosophical understanding, the course also examines the historical development of metaphysical thought alongside its influence on religion, spirituality, and modern New Age beliefs. Participants will gain critical thinking skills, enhancing their ability to analyse abstract ideas and apply them in philosophical, religious, or cultural contexts. By completing this course, learners will build a strong intellectual foundation for further study or professional work involving philosophy, theology, counselling, or holistic disciplines. Course Description This detailed course covers the breadth of metaphysical inquiry, beginning with an introduction to its core subjects and evolving through historical perspectives from ancient to contemporary times. Topics include fundamental questions about existence, the supernatural, and the intersection of metaphysics with religion and occultism. Learners will engage with new metaphysical concepts emerging from the New Age movement and critically examine their cultural significance. The learning experience emphasises analytical reasoning and reflective thought, encouraging students to evaluate complex ideas and theories. Skills developed include philosophical analysis, conceptual clarity, and an enhanced understanding of diverse belief systems, preparing learners for roles that require insight into metaphysical and spiritual frameworks. Metaphysics Curriculum Module 01: Introduction to Metaphysics Module 02: Core Subjects of Metaphysics Module 03: History of Metaphysics Module 04: Fundamental Questions of Existence Module 05: New Age Movement and Metaphysics Module 06: Metaphysics and the Supernatural Module 07: Metaphysics, Religion and Occultism Module 08: Other Metaphysical Concepts (See full curriculum) Who is this course for? Individuals seeking to deepen their understanding of philosophical concepts. Professionals aiming to enhance their knowledge in theology or spiritual counselling. Beginners with an interest in philosophy, spirituality, or metaphysical studies. Those exploring careers in holistic, religious, or cultural education fields. Career Path Philosophy lecturer or researcher Spiritual or holistic counsellor Religious studies advisor or educator Author or content creator in metaphysical and spiritual topics Cultural consultant or community facilitator

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Pet Training Masterclass Course Overview The Pet Training Masterclass is a comprehensive course designed to equip learners with the essential knowledge and skills needed to train pets of various species. The course covers a wide range of topics, including effective dog, cat, and rabbit training techniques, as well as pet hygiene, wellness, and grooming practices. Learners will also explore key areas such as pet first aid, therapy, and the broader role of pets in therapy settings. By the end of the course, participants will have the tools to address common pet behavioural issues, ensure their pets’ well-being, and foster a strong bond between owner and animal. This course offers practical insights and valuable knowledge that can be applied in various pet-related contexts. Course Description This course dives deep into the fundamentals of pet training, providing learners with a solid foundation in dog, cat, and rabbit training techniques. Learners will gain insight into pet hygiene, grooming, and wellness, ensuring that they are well-equipped to maintain their pets' health and happiness. The course also covers essential first aid for pets, preparing learners to handle emergencies with confidence. Additionally, the concept of pet therapy will be explored, including how pets can provide emotional support and contribute to well-being. This course blends theoretical knowledge with practical skills to prepare learners for various pet care roles. Participants will finish the course with a well-rounded understanding of animal behaviour, safety protocols, and general care practices, making them more competent and confident pet owners or trainers. Pet Training Masterclass Curriculum Module 01: Foundations of Pet Training Module 02: Dog Training Module 03: Cat Training Module 04: Rabbit Training Module 05: Pet Hygiene, Wellness, and Grooming Module 06: Pet First Aid Module 07: Pet Therapy (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of pet care and training. Professionals aiming to specialise in pet training or animal care. Beginners with an interest in understanding pet behaviour and welfare. Anyone wanting to improve their relationship with pets or pursue a career in pet services. Career Path Pet Trainer Animal Behaviour Specialist Pet Care Provider Pet Groomer Animal Welfare Worker Pet Therapist Veterinary Support Roles

Domestic Violence and Abuse Awareness Diploma Course Overview This Domestic Violence and Abuse Awareness Diploma provides a comprehensive introduction to recognising, understanding, and responding to domestic violence and abuse. The course equips learners with the knowledge to identify different forms of abuse, assess risks, and understand the profound impacts on victims and children. It emphasises the importance of supporting victims effectively and navigating the relevant UK legislation. Learners will develop skills essential for safeguarding and reporting, alongside accurate record keeping. Ideal for those wishing to increase awareness or pursue careers in social care, healthcare, education, or community support, this diploma fosters confidence and competence in addressing sensitive issues with professionalism and compassion. Course Description This course delves deeply into the nature and dynamics of domestic violence and abuse, exploring its various forms and the psychological, physical, and emotional consequences for victims, including children. Learners will examine risk assessment techniques and appropriate methods for supporting victims, while gaining a clear understanding of the UK legal framework governing domestic abuse. The programme also covers essential administrative skills such as incident reporting and record keeping to ensure accountability and protection. Delivered in a structured format, the course offers a thorough learning experience designed to build expertise for those working or intending to work in sectors focused on safeguarding, welfare, and community assistance. Domestic Violence and Abuse Awareness Diploma Curriculum: Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Module 08: Domestic Violence and Abuse Legislation in the UK (See full curriculum) Who is this course for? Individuals seeking to understand domestic violence and abuse awareness. Professionals aiming to enhance their safeguarding and support skills. Beginners with an interest in social care, health, or community support. Volunteers and advocates working with vulnerable populations. Career Path Safeguarding Officer Social Care Worker Healthcare Support Worker Community Support Worker Victim Support Advisor Early Years Practitioner