3767 Design courses

Develop the skills to become a professional bartender and fast-track your career, progress in a cocktail bartender position, having one week fun in Manchester City Center!

The IMI Level 2 Award in MOT Testing is the second stage in becoming a qualified MOT tester. It was developed alongside the Driver and Vehicle Standards Agency (DVSA) and is designed to equip learners with the qualification, knowledge and skills necessary to carry out and accurate and repeatable MOT Test Routine. Once you have successfully completed and passed this award, the final stage (stage 3) will be to complete a VT8 demonstration MOT test with a DVSA assessor to receive your certificate of competence. This will normally be conducted in your own Vehicle Testing Station (VTS) and successful completion will allow you to commence testing with immediate effect. What you will achieve Successful completion of the IMI Level 2 Award in MOT Testing (Classes 4 and 7), will give you a valuable academic qualification recognised by the DVSA that demonstrates your skills and knowledge in conducting MOT testing. Cost of Course The cost of this course is £795 + VAT per candidate. Course Overview The main topics covered during the course are: Working Safely within a Vehicle Test Centre Working Relationships Professional Development Pre-Test Checks Conducting the The MOT Test routine. Our courses are ran using a blend of practical and theory based study in small groups of 4 candidates in order to maximise on tutor contact time. Upon application, we will send you some pre-course learning materials and videos to study that will fully prepare you for what is a very demanding course and assessment. Completion of this work forms part of the guided learning hours for this course and is therefore mandatory. Candidates failing to complete this work may be refused entry onto the course. Entry Requirements To be eligible to undertake the The IMI Level 2 Award in MOT Testing (Classes 4 and 7), you must: have a current and full UK driving licence for the classes of vehicle you wish to test be a skilled mechanic, with at least 4 years full-time employment in the service and repair of cars and vans. have a suitable level 3 qualification (please see list below) have no unspent convictions for criminal offences connected with the MOT testing scheme or the motor trade, or involving acts of violence or intimidation and be of good repute. Click here for acceptable entry qualifications. Who Should Attend The IMI Level 2 Award in MOT Testing (Classes 4 and 7), has been developed for individuals who would like to improve their career by becoming qualified MOT Testers. The course is run over four days with the final assessments being conducted on day 4. Pre-course training material will be sent through 2 weeks before start date to complete prior attendance. The assessments consists of an online test of 40 questions and a demonstration MOT where you will be observed carrying out a full MOT demo test. The theory part of the test is ‘open book’ which means you will be able to use reference materials such as the MOT Testers Manual during the test. The pass mark for this test is 80%. Learners wishing to undertake this course MUST poses a good standard of written and spoken English as all MOT training and testing is conducted in English.

This training course has been designed to give all staff the knowledge of how to safely use a Vehicle Fire Blanket in the event of a fire. Those who attend the course will be taught how to safely deploy the blanket, remove the blanket and clean up and re-pack the blanket for its next use. As part of the training, the attendees will also be shown and taught the best practices for handling the fire blanket including the necessary steps of a periodic check of the blanket. Another key aspect to the Vehicle Fire Blanket Training Course is educating people on the possible fire situations with electric and hybrid vehicles and how to identify potential fire issues and risks. The course will end with a survey of the customers site to identify the best location for the fire blanket(s) to be located and determine any signage and additional equipment which may be required.

This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.

TQUK Level 3 Award in Emergency First Aid at Work (with VR Practical Sessions) This is our most popular course. This TQUK Level 3 Award in Emergency First Aid at Work course is designed to provide learners with the essential skills and knowledge to handle emergency situations in the workplace effectively. Ideal for those responsible for first aid in low-risk work environments, the course offers a blend of theoretical instruction and cutting-edge virtual reality (VR) practical sessions to enhance hands-on experience in a safe, controlled environment. Throughout the course, learners will develop a solid understanding of first aid principles, including how to assess and manage various emergencies such as injuries, shock, burns, and medical conditions like heart attacks or strokes. The integration of VR technology allows participants to immerse themselves in realistic scenarios, reinforcing their ability to apply first aid techniques with confidence. Key topics covered include: - Responsibilities of a First Aider - Assessing the Scene for Safety - Basic Life Support (CPR) and AED Use - Managing Unconsciousness, Bleeding, and Shock - Dealing with seizures and burns - Infection Prevention and Control The VR practical sessions simulate real-life emergency situations, providing learners with the opportunity to practice their skills in a virtual environment. These sessions ensure a dynamic and engaging learning experience, enabling learners to feel prepared for real-world emergencies. Upon successful completion of the course, learners will receive a TQUK Level 3 Award in Emergency First Aid at Work, certifying their competence in delivering first aid in the workplace. This course is suitable for employees across all industries, including those working in low-risk environments, office settings, or those requiring a basic first aid qualification for regulatory compliance. **Duration:** 1 day (6-8 hours, including theory and VR practical sessions) **Certification:** TQUK Level 3 Award in Emergency First Aid at Work (valid for 3 years) **Prerequisites:** None

Sometimes, a trial lesson seems to be not enough to fully understand how piano lessons work and what you will be able to reach with them. For that reason, we designed this taster pack for our new students. You can try our approach and teachers with this pack of 6 hours, which will give you a better idea of how learning with WKMT team is like. Our Introductory pack is meant for our new students in West Kensington and Bermondsey Studios.

Project Stakeholder Relationship Skills: In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

If you need to conduct effective internal audits against your own Quality Management Systems against the ISO 9001 series of standards, customer-specific, or regulatory requirements – then this is the workshop for you! Course Overview: This ISO 9001:2015 Internal Auditor training is a highly interactive two-day practical workshop, perfect for those requiring a solid understanding of quality auditing techniques and principles. It emphasises the role of the internal ISO auditor in developing and improving effective Quality Management Systems (QMS) and is designed to ensure that participants will have the knowledge and skills to plan, prepare, perform and report the results of internal audits based on ISO 9001 requirements. This ISO 9001 Internal Auditor workshop is aimed at candidates who already have a basic knowledge & understanding of the ISO 9001 requirements. For individuals who do not yet have this knowledge, then we recommend that they become familiar with/develop their understanding of the standard prior to attending the auditor course. What Will Your Learn: You will learn about: What is an effective Quality management system The purpose of an audit How to approach an audit You’ll have the knowledge to: Explain the guidelines of auditing management systems according to ISO 19011:2018 Guidelines for Auditing Management Systems Describe the application of these guidelines to auditing ISO 9001:2015 You’ll have the skills to: Initiate the audit. Prepare and audit activities; complete the audit. Prepare and distribute the audit report. Identify trends and use them to develop action plans. Audit follow-up. Who Should Attend: This Internal Auditor workshop is designed to build upon delegates’ prior knowledge of ISO 9001 and teach them the skills to undertake internal audits of part of a QMS based on ISO 9001. It is delivered as a mix of practical activities, group discussions, and classroom learning. It is suitable for: Staff who will be involved in performing internal audits within their organisation. Managers responsible for the effectiveness and efficiency of an operating unit. Auditees who wish to understand the audit process. Operational and Support functions involved in maintaining or supervising of an ISO 9001:2015 QMS. Managers and decision-makers wanting to understand the auditing process to improve their organisation’s quality management practices. Cost: £800 + VAT per person. What is included Refreshments and lunch provided each day of training Free car park If your organization is a CforC member, please contact us for discounted rates.

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

Overview This one day Building Better Work Habits training course has been developed for everyone in your organisation who may struggle with their own personal effectiveness. They may not have control of their own workload or blame others as to why they’re not achieving certain tasks and projects. Alternatively, it might be that high performers want to understand how they can organise themselves in a new way to give themselves more stretch in their roles. The training course will help the learners build self-awareness and will highlight the important parts of working smarter to achieve end goals. Description We are all busy, and sometimes it seems we do not have enough hours in the day to complete deadlines and projects. It can then eat into our home life, meaning we often end up stressed, or in worst-case scenarios, unwell (both physically and mentally). The reason behind this is often how we work day to day, as opposed to others giving us work at the last minute. These training course materials have been designed to help your participants work more effectively for the long term. This isn’t about how to manage a diary or emails, but rather look closely to see what are the blockers which get in the way of success. These small changes in day to day work will have a dramatic impact in both productivity and personal effectiveness. Topics covered: Productivity: the science bit – A chance to explore what we mean by being productive and how that helps us build better work habits, as well as the opportunity to look at some of the science behind myths and bad habits we’ve probably already formed. Includes a link to a YouTube video. Procrastination, why put off to tomorrow what we can do today! – Participants will explore what we procrastinate about, how we procrastinate in our own lives, and what we can do about it! Eat That Frog – An introduction to Brian Tracy’s book “Eat that frog” and how it can help us improve our working habits. Includes a link to a YouTube video. Eat That Frog: Thinking on Paper – A chance to put into practice some of Brian Tracy’s methods and how to use them in our real lives Eat That Frog: Rocks, Pebbles and Sand – Taking our goal setting further, we explore Covey’s methodology around prioritising our tasks. Eat That Frog: The Pareto Principle – The final part of the “Eat that Frog” section looks at how effective we in terms of how we spend our day Prioritising: how do we spend our day? – Participants explore how proactive they are, and what the danger might be in letting a situation rule their time Prioritising: The Priority Matrix – Taking the Rock, Pebbles and Sand methodology further, participants explore what truly is urgent and what is important in our day to day Prioritising: Company Performance Tensions – We may know what our own personal objectives are, however, our business objectives have certain tensions that could impact these. How can we balance these two different objectives to ensure we’re successful day to day? What’s my mindset? – Sometimes we can get in the way of our own successes and plans due to our mindset; utilising Carol Dweck’s work, it is a chance to reflect on our own mindsets when we’re building new work habits. Includes a link to a YouTube video. What’s my mindset? Energy Cycles – Our energy can impact our mindset and how productive we are. A chance to look at what gives us energy, and how we can work more effectively depending on where our energy levels might be Who should attend Anyone interested in understanding in being more effective at work. Requirements for Attendees None.