125 Dementia Awareness courses in Cardiff delivered On Demand

Get ready for an exceptional online learning experience with the Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Carebundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Infection Prevention Control package has something for everyone. As part of the Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Infection Prevention Control bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Infection and Prevention Control Phlebotomist Training Personal Hygiene Organic Cleaning Products For A Clean Green Home British Cleaning Course Dementia Awareness Basic Principles of Health Care Delivery Safe Handling of Medicines Medical & Clinical Administration Diploma Medical Law Medical Terminology Training Spill Management Training Chemical Spill Care Planning and Record-Keeping | Health & Safety Online Course" Care Worker Course Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Infection Prevention Control Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Infection Prevention Control Bundle. Build a strong knowledge base in your chosen course via the Infection Prevention Control Bundle. Benefit from the flexibility and convenience of online learning. With the Infection Prevention Control package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care, a rich anthology of 15 diverse courses. Each course in the Infection Prevention Control bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisInfection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care bundle offers you the flexibility and convenience to learn at your own pace. Make the Infection Prevention Control package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Infection Prevention Control, Phlebotomy, Medicine, Medical Law & Health Care bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Infection Prevention Controlbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Are you looking to improve your current abilities or make a career move? Our unique Domiciliary Care Support Worker course might help you get there! Expand your expertise with high-quality training - study the Domiciliary Care Support Worker course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Domiciliary Care Support Worker online training course. The Domiciliary Care Support Worker course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Domiciliary Care Support Worker course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Domiciliary Care Support Worker course. This Domiciliary Care Support Worker training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Domiciliary Care Support Worker course today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey straight away with this Domiciliary Care Support Worker course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Domiciliary Care Support Worker course: Module 01: Introduction to Domiciliary Care What is Domiciliary Care? Roles and Responsibilities of a Domiciliary Carer Career Progression and Scope Module 02: Health and Safety for Domiciliary Carers Management of Health and Safety Moving and Handling Slips, Trips, and Falls Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) Control of Substances Hazardous to Health (COSHH) Regulations Waste Management Module 03: CSTF Infection Prevention and Control MRSA Blood Borne Viruses Hand Hygiene Spillages and Body Fluids Sharps Management Module 04: CSTF Resuscitation - Basic Life Support National Early Warning Score (NEWS) SBAR for Care Workers Basic Life Support and CPR Module 05: Medication Management and Administration General Support Medication Administration Module 06: CSTF Information Governance Caldicott Principles Confidentiality Information Security Record Management Disclosing Information with Appropriate Care Module 07: CSTF Conflict Resolution Effective Communication Handling Violence & Aggression Module 08: Mental Health Care Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS) Dementia Awareness and Care Assessment Process Once you have completed all the Domiciliary Care Support Worker course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Domiciliary Care 09:02 1: Introduction to Domiciliary Care Preview 09:02 Module 02: Health and Safety for Domiciliary Carers 23:43 2: Health and Safety for Domiciliary Carers 23:43 Module 03: CSTF Infection Prevention and Control 23:25 3: CSTF Infection Prevention and Control 23:25 Module 04: CSTF Resuscitation - Basic Life Support 15:10 4: CSTF Resuscitation - Basic Life Support 15:10 Module 05: Medication Management and Administration 11:58 5: Medication Management and Administration 11:58 Module 06: CSTF Information Governance 17:34 6: CSTF Information Governance 17:34 Module 07: CSTF Conflict Resolution 13:28 7: CSTF Conflict Resolution 13:28 Module 08: Mental Health Care 14:22 8: Mental Health Care 14:22 Assessment (Optional) 15:00 9: MCQ Quiz Exam Assessment 15:00 Order Your Certificate 02:00 10: Order Your CPD Certificate 01:00 11: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Domiciliary Care Support Worker course. This course is open to everybody. Career path After completing this Domiciliary Care Support Worker course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Get ready for an exceptional online learning experience with the Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Safeguarding Adults & Health & Social Care package has something for everyone. As part of the Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Safeguarding Adults & Health & Social Care bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Safeguarding Vulnerable Adults Level 3 Care Certificate Preparation Domiciliary Care Support Worker Health and Social Care Management Adult Nursing Training Observation Skills for Carers Dementia Awareness Diabetes Awareness Dysphagia Awareness Anaphylaxis & BLS End-of-Life Care Course Basic Cardiac (Heart) Care Disability Assessor Training Care Planning and Record Keeping | Health & Safety Online Course Mental Health Awareness Certificate Consent Training in Healthcare Course Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Safeguarding Adults & Health & Social Care Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Safeguarding Adults & Health & Social Care. Build a strong knowledge base in your chosen course via the Safeguarding Adults & Health & Social Care. Benefit from the flexibility and convenience of online learning. With the Safeguarding Adults & Health & Social Care package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate, a rich anthology of 15 diverse courses. Each course in the Safeguarding Adults & Health & Social Care bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisSafeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate bundle offers you the flexibility and convenience to learn at your own pace. Make the Safeguarding Adults & Health & Social Care package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Safeguarding Adults, Health & Social Care, Adult Nursing & Health Care Certificate bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with thisbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

If you want to advance your career in healthcare, our Adult Nursing & Social Care Diploma is the perfect choice. You will learn how to perform hygiene procedures, communicate effectively, and support the psychological and physical needs of older people. This course is CPD-certified and delivered online with expert guidance. Whether you are a healthcare assistant, a caregiver, or simply passionate about patient care, this course will help you achieve a recognized certification and open up new opportunities in healthcare and social care.

33 in 1 Premium Bundle| ++Gifts:1 Free PDF & Transcript | CPD Certified | 24/7 Expert Support

33 in 1 CPD Accredited Diploma | ++Gifts: 1cFree PDF & Transcript | New & Updated | 24/7 Learner Support

33 in 1 Premium Bundle| ++Gifts: Free PDF & Transcript Certificate | CPD Certified | 24/7 Expert Support

Are you looking to elevate your professional skills to new heights? Introducing our Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5! QLS Endorsed Course: Course 01: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 CPD QS Accredited Courses: Course 02: Safeguarding Vulnerable Adults Level 3 Course 03: Adult Nursing Training Course 04: Domiciliary Care Support Worker Course 05: Health and Social Care Management Course 06: End of Life Care Course Course 07: Mental Health Awareness Certificate Course 08: Observation Skills for Carers Course 09: Dementia Awareness Course 10: Anaphylaxis & BLS Course 11: Care Planning and Record Keeping | Health & Safety Online Course Course 12: Basic Cardiac (Heart) Care Course 13: Family Support Worker Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Safeguarding Vulnerable Adults. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 today and seize the opportunity to stand out in your career. Enrol in Safeguarding Vulnerable Adults Training now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a free Premium QLS Endorsed hard copy certificate & 11 free CPD Accredited PDF Certificate, titled 'Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5'. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Diploma in Safeguarding Vulnerable Adults Training at QLS Level 5 course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: What Is Dementia Module 2: The Brain Module 3: Types of Dementia Module 4: Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included