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Overview This Podcasting course will unlock your full potential and will show you how to excel in a career in Podcasting. So upskill now and reach your full potential. Everything you need to get started in Podcasting is available in this course. Learning and progressing are the hallmarks of personal development. This Podcasting will quickly teach you the must-have skills needed to start in the relevant industry. In This Podcasting Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Podcasting skills to help you advance your career. Acquire a comprehensive understanding of various Podcasting topics and tips from industry experts. Learn in-demand Podcasting skills that are in high demand among UK employers, which will help you to kickstart your career. This Podcasting course covers everything you must know to stand against the tough competition in the Podcasting field.  The future is truly yours to seize with this Podcasting. Enrol today and complete the course to achieve a Podcasting certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Podcasting course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Podcasting course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Podcasting course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Podcasting is suitable for anyone aspiring to start a career in Podcasting; even if you are new to this and have no prior knowledge on Podcasting, this course is going to be very easy for you to understand.  And if you are already working in the Podcasting field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Podcasting course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Podcasting course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Podcasting course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Podcasting course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Introduction to Podcasting Instructor bio and what is podcasting 00:10:00 Why podcast, why people listen to podcasts and what makes a podcast stand out 00:13:00 Podcast name and branding, and common pitfalls of podcasting 00:20:00 Section 02: Video Podcasting Video podcasting - should you do it? 00:11:00 Section 03: Remote Podcasting Remote podcasting 00:21:00 Section 04: Podcast Content Podcast in seasons or sequential, length and frequency 00:25:00 Section 05: Podcast Design Podcast design, market suitability, goals and research 00:24:00 Section 06: Your Listener Avatar Your listener avatar 00:13:00 Section 07: Growing an Audience Growing an audience, your signature podcast voice and turning down guests 00:06:00 Section 08: Finding Podcast Guests Finding podcast guests 00:07:00 Section 09: Guest Management and Podcast Housekeeping Free and paid options, Guest management and agencies 00:06:00 Recording housekeeping, guest management and interview like a boss 00:06:00 Section 10: Technical Setup Technical setup 00:09:00 Podcast equipment and technical setup part 2 00:39:00 Section 11: Podcast Recording Remote recording, show notes and outsourcing 00:13:00 Podcast editing and software 00:11:00 Mixing and Mastering and Outsourcing Post-Production 00:19:00 Section 12: Podcast Hosting Podcast Hosting Options - Part 1 00:09:00 Podcast Hosting - Part 2 00:09:00 RSS Feed, ID3 tags, Podcast legals and music 00:27:00 Podcast players, distributors and featuring in directories 00:14:00 Section 13: Marketing and Promotion Marketing and promotion 00:34:00 Section 14: Podcast Launch Podcast launch 00:05:00 Section 15: Podcast Monetisation Podcast monetisation- part 1 00:29:00 Podcast monetisation- part 2 00:11:00 Section 16: Podcast Reviews Getting reviews for your podcast 00:06:00 Section 17: Podcast Systemisation and Improvement Podcast systemisation and improvement 00:11:00 Section 18: Bonus Modules Joe Rogan Case Study 00:06:00 What Makes a Successful Podcast 00:04:00 Section 19: Podcast Outro Podcast outro 00:02:00

Empower yourself with critical cybersecurity knowledge in just 90 minutes. From securing passwords to encryption, this course covers essential security measures for protecting digital and physical assets. Ideal for anyone keen on safeguarding their cyber presence.

Take your first step into the transformative world of adult counselling with this comprehensive course. Master essential counselling techniques, explore psychological issues in adults, and grasp the ethical and legal considerations of the field. Gear up for a fulfilling career as a professional counsellor in the UK.

Explore the ancient art of Acupuncture Therapy in our comprehensive course. Learn about acupressure points, treatment for pain and mental health, professional standards, and much more. Ideal for aspiring practitioners and those seeking holistic health insights.

This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Management : Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Level 7 Diploma in Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this bundle Course Course 01: Management : Facilities Management Course 02: Workplace Stress Management Course 03: Anger Management ***Other Benefits of this Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum of the Management : Facilities Management Course: Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course is the key to understanding the psychological factors driving addictive behaviours. You will be able to develop strategies to bring positive changes in the lives of those struggling with addiction, fostering a rewarding career in addiction psychology. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Acquire a comprehensive knowledge of the basic theories of addiction Understand how the moral model, the psychological model, the medical/disease model and the socio-cultural model work Understand addiction treatments using pharmacotherapy, the Minnesota Model, counselling and therapy. Understand how the harm reduction model can minimise the negative social and physical consequences through addiction counselling Learn about addiction in society and understand how educating people on drugs and alcohol can reduce addiction Demonstrate various drug policies, legislation and decriminalisation Understand community change, outreach, harm reduction and abstinence. Learn different kinds of parenting styles that can be induced to deal with children of alcoholic families Learn about co-dependency, children of alcoholic families and family factors. Acquire knowledge about working with addiction and addiction treatments Master the art of accepting and identify the qualities and attributes of a helper Why Addiction Psychology Course right for you? Addiction is one of our society's most common concerns today. It affects people of all ages, genders, nationalities, and financial levels. Despite public and private support, the global economy fails to provide adequate person-centred care for the millions of people suffering from addiction. If you want to gain qualifications and expertise to assist people in your community to overcome addiction via professional and personal counselling, this course is ideal for you. This well-structured Psychology of Addiction Course provides valuable insight into the theories of addiction and how they can be used to address addictions that are detrimental to people. It will help you build a solid foundation of the moral model, the psychological model, the medical/disease model and the socio-cultural model. This course also covers all of the commonly used approaches for addiction recovery. This comprehensive Addiction Counseling course will assist you in understanding the fundamental norms of addiction in society and families that result in long-term consequences. Finally, you will understand the art of accepting including the qualities and attributes a helper should have. Upon successful completion of this Psychology of Addiction Course, you will be able to identify addiction and process how to deal with specific addiction in various ways.  This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Addiction Psychology Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction: About instructor & the course Theories of Addiction Theories of Addiction The Psychological Model The Medical / Disease Model The Socio-Cultural Model Addiction Treatments Pharmacotherapy The Minnesota Model Counselling and Therapy Harm Reduction Model Treatments in Practice Addiction in Society Drug policies, Legislation and Decriminalisation Community change, Outreach, Harm Reduction or Abstinence Alcohol and Drug education Alcohol- and drug related issues in the workplace Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors Relapse for Families, 'Letting Go', Dependent Attitudes and Dependent Behaviours Al-Anon The Intervention Approach Working with Addiction Why be a 'Helper' 'Helper' Qualities and Attitudes Counselling / 'Helping' Skills Who should take this course? This Addiction Psychology Course is primarily aimed at: Therapist Psychologist Addiction Counsellor Aspiring Addiction Counsellor Students of Psychology and Counselling This training is, however, not limited to a particular profession or field of endeavour. It may also be beneficial to a broader group of people who want to learn more about the psychology of addiction in order to help themselves or others cope with addiction. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This addiction psychology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. You can also check out our Drug and Alcohol Awareness Course online. With this course, you'll learn everything you need to know about caring for animals of all kinds. From basic grooming and feeding to more advanced medical procedures, you'll gain the skills and knowledge necessary to provide top-notch care for any pet. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Will I be able to get rid of my addiction after doing this course? If you are someone who has been addicted to any kind of addiction, this course will help to understand why it is so traumatic and needed to recover from it. You will also know why addiction harms your mental and physical health and how to avoid addiction at every stage of your life. Will I be able to help addicted people after learning psychology in this course? Yes, you can. After learning and gaining knowledge and skills in psychology therapy, you can aid addicted people in overcoming such addiction. This course will teach all those necessary skills to help recover from addiction. What Is Psychological Addiction? Psychological addictions typically develop due to a substance or experience triggering the pleasure centre in the brain, causing you to desire to recreate those same pleasurable experiences in the same way. What are the causes of such chronic habituation? Various factors can significantly impact a person's likelihood of drug use, such as peer pressure, physical and sexual abuse, early drug exposure, stress, and parental guidance. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have been providing courses over the Internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enroll in our courses. When will I get the certificate? For a CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. When Will I be able to start the course after making the payment? You will start your desired course within 24 hours after the payment.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This extensive course gives you all the secrets to being a successful freelance writer in any genre. From fiction writing to children's book writing, and copywriting, you will learn proven strategies, and insider tips to build a thriving career in your chosen genre. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the skills required to become a freelance writer Understand about working of the word processors Learn to write a variety of content on different platforms Learn about proofreading and how to proofread content Know how to write an SEO article How to write an informative and engaging press release Able to understand how to write a variety of content How to write and design a winning proposal Why Freelance Writing Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Freelance Writing - Success Secrets course will set you up with a solid foundation to become a confident freelance writer and develop more advanced skills. This comprehensive Freelance Writing - Success Secrets course is the perfect way to kickstart your career in the field of freelance writing. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Freelance Writing Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Am I the Right Teacher for You. Your Attitude and Easy Cash Writing How Much Money Can You Make Creating Multiple Streams of Income The Main Point of This Course. Your Working Strategy and Its Measurement Pleasure or Profit? What's Your Priority Mindset of the Modern Freelancer Why Do You Want to Be a Freelancer. Do You Have a Heart of Gold. The Best Attitude to Engender for Freelancing Practical Income Creation Drawing Up an 'Activity to Income' Schedule The Reality of Freelancing for a Living Tracking Your Income Tracking Your Income Using Spreadsheets to Track and Predict Your Success Writing for Magazine Writing and Submitting Magazine Articles - the Facts Choosing Sellable Topics for Magazine Articles Writing Non Fiction Books for Publication Why Write Non Fiction Books. Getting Non Fiction Manuscripts Published Pitching Non Fiction to Publishers Choosing Topics for Non Fiction Books Choosing Your Own Topics for Non Fiction Choosing Your Own Topics for Non Fiction - 2 Final Advice for Choosing Non Fiction Topics Genre Fiction Writing Genre Writing Introduction Genre Writing Requirements How to Write Romance Fiction How to Write Thriller Fiction How to Write Fantasy Fiction The Difference Between Science Fiction & Fantasy How to Write Horror Fiction The Increasing Emergence of Cross Genre Fiction Writing for Children Introduction to Children's Writing Writing for Children - the Marketplace and Publishers Writing for Children - Do and Don't Writing for Children - More Do and Don't Writing for Children - More Do and Don't Writing for Children - Conclusion Business Writing - and How to Get Paying Gigs Business Writing - Introduction Business Writing - How to Get Corporate Work Business Writing - How Much Should You Charge Business Writing - Contracts and Payment Business Writing - Getting an Upfront Fee Business Writing - Conclusion Travel Writing Travel Writing - Introduction Travel Writing - Coming Up With Fresh Angles Travel Writing - Dispelling the Myths Travel Writing - a Good Camera is an Investment Travel Writing - Payment and the Big Gigs Travel Writing - Conclusion Ghost Writing Ghost Writing - Introduction Ghost Writing - Getting Started Ghost Writing - Contracts and Payment Ghost Writing - Tools of the Trade Ghost Writing - Conclusion Copywriting Copywriting - Introduction Copywriting - Common Sense and Fairy Gloss Copywriting - Payment Rates Copywriting - the Basic Rules Copywriting - Advanced Rules Copywriting - More Advanced Rules Copywriting - Using Persuasive Language Copywriting - Conclusion Self Publishing Self Publishing - Introduction Self Publishing - the Reality Self Publishing - Defining Your Goals Self Publishing - Your Strategy for Success Self Publishing - Choosing Your Platform Self Publishing - Nine Tips for Amazon Success Self Publishing Online - Conclusion Offline Self Publishing Offline Self Publishing - Introduction Offline Self Publishing - Caring for Your Work Grants & Funding Grants and Funding - Introduction Grants and Funding - Where to Find Donors Grants and Funding - Conclusion Helping other Writers Helping Other Writers - Introduction Helping Other Writers - How to Get the Work Helping Other Writers - How to Deal With Clients Helping Other Writers - How to Deal With the Work Helping Other Writers - Editing Work Helping Other Writers - Book Doctoring and Mentoring Helping Other Writers - Teaching Writing Helping Other Writers - Becoming an Agent Helping Other Writers - Conclusion Self Promotion as a Writer Self Promotion - Introduction Self Promotion - Offline Self Promotion Ideas That Work More Self Promotion Ideas That Actually Work Self Promotion - Two Case Studies Self Belief and Maintaining a New Writing Career The End or Just the Beginning. Self-publishing… Again. Maintaining a Career: Dealing With Writer's Block Self Belief: Your Secret Weapon. Who should take this course? This comprehensive Freelance Writing - Success Secrets course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of freelance writing. Entry Requirements There are no academic entry requirements for this Freelance Writing - Success Secrets course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Good leadership and management are essential for creating a productive work team. This Leadership and Management course will teach you all the skills and knowledge you need to develop your leadership style and abilities. Whether you're a line manager, coach, or entrepreneur, you will learn valuable strategies and techniques that will help you to create an unbeatable workforce, manage conflict, motivate teams, and ensure that each member is working to their full potential.  This course includes case studies and practical exercises that can be applied to a wide range of professions, covering different leadership models and theories. It covers a number of topics in relation to management, from talent acquisition to providing feedback. You'll also develop your proficiency in key Microsoft Office packages. By the end of this course, you'll not only be equipped with the skills to take your management to the next level, but will also have an excellent understanding of corporate responsibility and ethics, which will every senior member of staff must know. Learning Outcomes: Understand the fundamental differences between leadership and management Familiarise with different leadership theories and leadership models Learn techniques for motivating employees and providing constructive feedback Deepen your understanding of the talent management process Know how to deal with office politics effectively and manage workplace conflict Build your proficiency in Microsoft Office's leading packages Develop your understanding of corporate responsibility and ethics Gain valuable team-building skills to create an unbeatable workforce Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of: Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this Course for? This course is ideal for anyone in a management or leadership role who wants to develop their skill set and leadership style to manage teams more effectively. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career Path On successful completion, learners will have a range of skills required to lead teams and individuals effectively, which apply to any management role. These skills are ideal for anyone pursuing any of the following professions: Business Owner Entrepreneur Line Manager Head of Department Project Manager Teacher Tutor Coach Mentor

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Delve into the fascinating world of Behavioral Finance with this comprehensive course. Learn how cognitive biases and emotional factors influence financial decisions. Designed to equip you with actionable insights, this course is your roadmap to understanding and navigating the complex interplay of psychology and finance.