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Project Manager's Skills Mastery Program Master the Basic Skills of Project Management

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This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

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The aim of this course is to provide participants with an understanding of the different key leadership levels, competencies, behaviours, and styles, as well as the types of healthcare leaders and the difference between leadership and management. Participants will also learn about various leadership theories and their application in the health and social care sector, different health and social care models, and the two foundations of leadership in health and social care. Additionally, this course will explore the key challenges faced by leaders in the health and social care sector and provide strategies for effective leadership in this complex and rapidly changing environment. After the successful completion of the course, you will be able to learn about the following, Key Leadership Levels. Different Leadership Competencies. Understanding Leader Behaviours. Types of Healthcare Leaders. Difference between leadership and management. Different types of Leadership Theories. Different types of leadership styles. Health and social care models. Two Foundations of Leadership In Health And Social Care. The Key Challenges of Leadership In Health And Social Care Sector.   The aim of this course is to provide a comprehensive understanding of key leadership levels, competencies, behaviours, and styles in the context of health and social care. The course will also cover different types of leadership theories, healthcare leaders, health and social care models, and the key challenges of leadership in this sector. Upon completion, participants will have a solid understanding of the foundations of leadership in health and social care, and be equipped with practical tools and strategies to enhance their leadership skills in this sector. The aim of this course is to provide a comprehensive understanding of key leadership levels, competencies, behaviours, and styles in the context of health and social care. The course will also cover different types of leadership theories, healthcare leaders, health and social care models, and the key challenges of leadership in this sector. Upon completion, participants will have a solid understanding of the foundations of leadership in health and social care, and be equipped with practical tools and strategies to enhance their leadership skills in this sector. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Leadership Concepts in Health & Social Care - N Self-paced pre-recorded learning content on this topic. Leadership Concepts In Health And Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Chief Operating Officer (COO) Chief Medical Officer (CMO) Chief Nursing Officer (CNO) Director of Nursing (DON) Director of Clinical Services Director of Health and Social Care Services Director of Operations Director of Quality Improvement Hospital Administrator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Financial crime is a major concern in the UK, with an estimated cost of £190 billion annually. Are you confident your organisation has the proper safeguards in place? This comprehensive Compliance Risk Management and AML Training Bundle equips you with the skills to navigate the ever-changing regulatory landscape and protect your business from financial crime. This bundle offers a well-rounded education in Risk Management, Compliance, and AML Training. You'll gain a thorough understanding of compliance frameworks, risk identification and assessment techniques, and change management strategies. Through dedicated courses, you'll delve into AML regulations, KYC (Know Your Customer) procedures, and internal audit best practices. Furthermore, you'll explore corporate risk and crisis management, financial risk mitigation strategies, and the principles of enterprise risk management as outlined by ISO 31000. Courses are Included in This Bundle: Course 01: Compliance Management Course 02: Risk Management Course 03: Certificate in Anti Money Laundering (AML) Course 04: Change Management Course 05: Internal audit skills Course 06: Corporate Risk And Crisis Management Course 07: Finance: Financial Risk Management Course 08: Enterprise Risk Management and ISO 31000 Course 09: KYC Course 10: Business Compliance Officer Course 11: Business Law Invest in your career and take the next step towards becoming a confident and knowledgeable compliance professional. Learning Outcomes of Risk Management and AML Implement a robust Compliance Management System (CMS) Identify and assess key compliance and financial risks Manage change effectively to minimise compliance disruptions Apply AML regulations and KYC procedures for customer due diligence Conduct internal audits to identify and address control weaknesses Develop a comprehensive enterprise risk management strategy Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Risk Management and AML Get a free student ID card with Risk Management and AML Training program (£10 postal charge will be applicable for international delivery) The Risk Management and AML is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Risk Management and AML course materials The Risk Management and AML comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Compliance Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 02: Risk Management Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Change Management What is Change? The Change Cycle The Human Reaction to Change The Pace of Change The Four Room Apartment Dealing with Resistance Adapting to Change Strategies for Dealing with Anger Managing Stress =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance Officers Risk Managers Internal Auditors Financial Professionals Business Owners Legal Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Compliance Manager Risk Analyst Internal Auditor AML Specialist KYC Specialist Certificates CPD Accredited Digital Certificate Hard copy certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. After the successful completion of the course, you will be able to: Understand the meaning and importance of performance management and appraisal in health and social care organizations Identify the measures, challenges, and best practices of performance appraisal meetings Gain knowledge on NHS culture and the GP performance appraisal process, including benefits, targets, and problems encountered Familiarize with good practice guidelines, competency levels, and the staff appraisal framework within the NHS reward system Recognize the importance of employee retention and staff experience in healthcare organizations Learn about the specific challenges faced by pregnant healthcare workers and the guidelines and policies related to their leave and return to work Understand the concept of employee engagement and its impact on organizational performance Gain knowledge on the strategies for employee retention and tackling bullying and harassment in healthcare organizations. The Performance Appraisal and Development in Health and Care course is designed to provide students with a comprehensive understanding of performance management in health and social care organizations. The course covers a range of topics, including the importance of performance appraisal and development, the different types of appraisal methods, and how to design and implement effective performance appraisal systems. Students will also learn about the role of feedback in performance management, how to provide constructive feedback, and how to manage performance-related issues. In addition, the course covers topics such as performance improvement plans, coaching and mentoring, and development planning. Students will learn how to identify training and development needs for staff, how to design and implement development plans, and how to evaluate the effectiveness of development interventions. The aim of a course on Performance Appraisal and Development in Health and Care is to provide students with an understanding of the importance of performance appraisal and development in the healthcare industry. The course aims to equip students with the necessary skills and knowledge to effectively evaluate employee performance, provide feedback, and develop strategies to enhance their performance and professional growth. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Performance Appraisal and Development in Health and Care - N Self-paced pre-recorded learning content on this topic. Performance Appraisal and Development in Health and Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Become a phonics expert with this comprehensive training bundle. Learn proven methods for teaching letter-sound relationships, blending, and building a strong foundation for reading and writing. Gain insights into child development and classroom management. Ideal for teachers, teaching assistants, and aspiring early years educators.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the dynamic business landscape of the UK, where over 5.9 million private sector businesses operate, effective key account management is crucial for organisational success. However, according to recent surveys, only 55% of companies have dedicated key account management programmes. Do you want to develop a comprehensive understanding of key account management strategies, combined with essential financial and accounting skills? This Key Account Management bundle offers a unique opportunity to enhance your expertise and unlock new career opportunities. This comprehensive bundle goes beyond the basics of account management. You'll explore the world of key accounts, learning how to identify them, develop strategic plans, and build strong relationships with key decision-makers (DMs). Master techniques for effective communication, negotiation, and account planning. Gain insights into positive psychology to understand and influence client behavior. This Diploma in Key Account Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included in this Key Account Management Bundle: Course 01: Key Account Management Course Course 02: Financial Modeling Using Excel Course 03: Diploma in Accounting and Bookkeeping Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Level 3 Tax Accounting Course 06: Introduction to VAT Course 07: Level 3 Xero Training Course 08: Sage 50 Training Course 09: Purchase Ledger Course 10: Basic Business Finance Course 11: Budgeting and Forecasting Master the art of key account management and gain the financial expertise to become an invaluable asset to your organization. Enroll today and take your career to the next level! Learning Outcomes of Key Account Management Develop advanced strategies for effective key account management and client relationships. Master accounting and bookkeeping principles, including tax and VAT compliance. Gain proficiency in popular accounting software like Xero and Sage 50. Enhance financial management skills, including budgeting and forecasting. Learn lean accounting and theory of constraints principles. Develop a positive mindset and resilience through positive psychology techniques. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Key Account Management Get a free student ID card with Key Account Management Training program (£10 postal charge will be applicable for international delivery) The Key Account Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Key Account Management course materials The Key Account Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Key Account Management Course Module 1: Introduction Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Course 02: Financial Modeling Using Excel Welcome to the Course! Get the Overview of What You'll Learn Planning your Financial Model Building a Model Template Projecting the Income Statement Projecting the Balance Sheet Projecting Cash Flows Advanced Financial Modeling BONUS LESSON: Top 5 Excel Features for Financial Modellers Course 03: Diploma in Accounting and Bookkeeping Chris Moore - 1. Introduction Chris Moore - 2. First Transactions Chris Moore - 3. T Accounts introduction Chris Moore - 4. T-Accounts conclusion Chris Moore - 5. Trial Balance Chris Moore - 6. Income Statement Chris Moore - 7. Balance Sheet Coursebook Introduction and TASK 1 TASK 2 Setting up the System TASK 3 a Setting up Customers and Suppliers TASK 3 b Creating Projects TASK 3 c Supplier Invoice and Credit Note TASK 3 d Customer Invoice and Credit Note TASK 4 Fixed Assets =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Sales Reps Account Managers Business Owners Entrepreneurs Career Changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Key Account Manager Account Director Sales Manager Regional Manager National Account Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Key Account Management at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Tired of the same old retail routine? Do you crave a career filled with challenge, creativity where you can directly influence customer choices and trends? The UK retail industry is booming, with over 3 million people employed in varying roles, and this power-packed bundle is your golden ticket to success! Our jam-packed bundle equips you with the skills to rule the retail roost! Learn the secrets of buying, merchandising, and operations like a pro. Master the art of data-driven decision making, craft winning sales strategies, and design show-stopping store displays that turn browsers into buyers! We'll also cover essential topics like consumer rights and supply chain management, making you a retail rockstar with a complete skillset. Courses are Included in This Bundle: Course 01: Retail Management Course 02: Retail Data Analytics Course 03: Retail Associate Certificate Course 04: Understanding Retail Operations Course 05: Business Management Course 06: Supply Chain Management Course 07: Warehouse Operative Course 08: Inventory Management Training Course 09: Sales and Marketing Skills Course 10: Visual Merchandising Course 11: Consumer Rights Awareness Don't just survive in retail, thrive! Enrol today and unlock your full potential. Learning Outcomes of Retail Management Gain a comprehensive understanding of retail operations and management principles. Analyze retail data to identify customer trends and inform buying decisions. Develop effective strategies for sourcing, managing, and selling merchandise. Master the art of visual merchandising to create attractive and engaging store displays. Understand consumer rights and how to implement best practices in customer service. Enhance your sales and marketing skills to boost revenue and customer satisfaction. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Retail Management Get a free student ID card with Retail Management Training program (£10 postal charge will be applicable for international delivery) The Retail Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Retail Management course materials The Retail Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Retail Management Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location Module 11: Retail Psychology Module 12: Negotiate The Right Deal With Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills For Leading Your Team Module 15: Selling In Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety For Retail Stores Module 18: Consumer Rights Act Course 02: Retail Data Analytics Module 1: Introduction To Retail Analytics Module 2: Retail Psychology Module 3: Retail And Data Analytics Module 4: Benefits Of Retail Analytics Module 5: Retail Strategy Module 6: Retail Buying And Merchandising Module 7: Forecasting Module 8: Retail Pricing Module 9: Analytics Software Module 10: Supply Chain Management In Retailing Module 11: The Sales Process And Dealing With Customers At The Checkout Module 12: Selling In Multiple Channels Module 13: Taking Trends And Targeting Customers Effectively Course 03: Retail Associate Certificate Module 01: Introduction to Retail Associate Module 02: Qualities of a Retail Associate Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Taking Trends and Targeting Customers Effectively Module 07: The Sales Process and Dealing with Customers at the Checkout Module 08: Consumer Rights Act Module 09: Introduction to Visual Merchandising Module 10: In-Store Design Module 11: Exterior Design Module 12: Health & Safety for Retail Stores Module 13: Management Skills for Leading Your Team =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Buyers Merchandisers Sales Associates Store Managers Retail Entrepreneurs Career Changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Buyer Merchandiser Sales Manager Store Manager Retail Operations Manager Retail Business Owner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.