Description: Research refers to the systematic investigation of something to finding the facts. In the modern world where technology is everywhere, you are both blessed and disturbed by the amount of information loaded in any field. Sometimes, it is very difficult for you to find the real and meaningful knowledge about your desired subject. The Research Skills Training Course will help you to know the tips for finding the proper information using some different tools. Throughout the course, you will be knowledgeable about the basic skills of researching such as note-taking, recalling, reading, etc. In brief, the course will help you where to find and how to find the information. Learning Outcomes: Figure out the benefits to a proper research as well as documentation Study for maximum information retention as well as recall Get effective notes Devise plan for a research strategy Recognise as well as apply different kinds of research sources Produce preliminary as well as final outlines Get to know the ways in which you can use style guidelines along with being able to recognise the common styles Learn documenting as well attributing your work to be sure of you are not copying Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Research Skills Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Research Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Why Are Research Skills Important? 00:05:00 Basic Skills 00:15:00 Planning Your Research Strategy 00:15:00 Where to Look and What to Look For 00:15:00 Finding Information the Old-Fashioned Way 00:15:00 Researching with the Internet 00:15:00 Getting Ready to Write 00:05:00 Putting Pen to Paper 00:15:00 Mock Exam Mock Exam- Research Skills Training Course 00:20:00 Final Exam Final Exam- Research Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Sales Talk? Communication with customers? Learn the secrets to successful communication for sales and more in this course! Description: Mastering the art of communication in sales industry is extremely important but it becomes difficult if you are not willing to learn it systematically in an appropriate manner. It is immensely important to communicate with your customers effectively as it is your key to success and greater revenue. Attracting more people to yourself or to your business will become easier if you are willing to learn the secrets of how to communicate successfully. This course outlines and explains the effective techniques and methods of how to excel the sales communication skills to grow your business and get more revenue. This course will equip you with the appropriate sales communication skills to have a better relationship with your customers and it will surely help you increase your sales. Learn the important strategies of the business industry to expand your commercial, social network. Who is the course for? Employees of the sales industry and other businessmen who want to learn how to communicate effectively with their customers and potential clients. People who have an interest in finding better ways of commercial and social communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Communication Diploma will be very beneficial and helpful, especially to the following careers: Sales Executive Marketing Executive Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives. Chapter 1 Communication Basics 00:30:00 Chapter 2 The Importance Of Self Esteem 00:30:00 Chapter 3 Oral Communication Strategies 00:30:00 Chapter 4 Written Communication Techniques 00:30:00 Chapter 5 The Importance Of Body Language 00:30:00 Chapter 6 Public Speaking Tips 00:30:00 Chapter 7 How Bad Communication Damages Your Business 00:30:00 Reference Book Marketing Communications 00:00:00 Mock Exam Mock Exam- Sales Communication Diploma 00:20:00 Final Exam Final Exam- Sales Communication Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Teaching Assistant Level 3 Diploma course equips individuals with the knowledge and skills necessary to excel in a support role within educational settings. Covering topics such as classroom management, child development, and effective teaching strategies, this comprehensive program prepares teaching assistants to make a positive impact in classrooms and support the learning journey of students.
Description: Diabetes is as of now a genuinely difficult therapeutic condition. Get all the information you require here. You'll find everything you have to think about diet, exercise, rest and stress management to turn around your diabetes and recover your well-being naturally. In this course, vital parts of diabetes are canvassed in detail. The course starts by characterizing what diabetes is, and lists the three sorts of diabetes and valuable insights about it. It also describes various other aspects, for example, side effects and symptoms that are related with the malady and how diabetes can be analyzed and anticipated. At last, the course portrays how a patient can live with diabetes and how family, companions, and associates can adapt to and support a person with diabetes. Who is the course for? People who are involved in diabetes management. Care workers. Care home managers. Healthcare professionals without specialist knowledge i.e. practice nurses as part of their continuous professional development (CPD). Healthcare assistants. People who work with people with diabetes. Individuals with diabetes and are interested to know more about the disease. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diabetes Awareness Course is a useful qualification to possess, and would be beneficial for the following professionals: Diabetes educator. Healthcare professional. Social worker. Lecturer. Coaches. Dietician. Chapter 01 What Is Diabetes Nutrition 01:00:00 Chapter 02 Diabetes Meal Plan & Nutrition 00:15:00 Chapter 03 Beginning Meal 00:30:00 Chapter 04 Avoid Sugar 00:15:00 Chapter 05 Dining Out For Diabetics 00:15:00 Chapter 06 Natural Remedy To Control Sugar Levels 00:15:00 Chapter 07 Fresh Vegetables And Fruits For Diabetics 00:15:00 Mock Exam Mock Exam- Diabetes Awareness Course 00:20:00 Final Exam Final Exam- Diabetes Awareness Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type. Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Course Overview From maintaining the school culture to supporting child development, a school administrator's duties are a mixture of diverse roles. As a result, it becomes difficult to complete the tasks without proper training. So, before you join this sector, train yourself with the School Administrator Training course. This all-in-one course will equip you with the core skills to become an excellent school administrator. In the School Administrator Training course, you will learn the essentials of UK schools. The easy-to-follow modules will teach you the school culture strategies to maintain. You will pick up the fundamental skills to carry out the administrative duties and manage everything proficiently. The course will also help you acquire the skills to safeguard children and support their development. In addition, there will be lessons on how to manage the school premises. This School Administrator Training course will ensure you are ready to take up the challenges that come with this job. Along with that, you will receive a valuable certificate. This certificate will boost your employability. Enrol now! What You Will Learn Learn about different types of schools in the UK Understand how to create and maintain a school culture Develop the essential skills for educational administration and management Grasp the principles of safeguarding children Build the competence to support child development Know how to help children to resolve their problem Gain the skills to control and manage the school premises Why Should You Choose this School Administrator Training Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The School Administrator Training course is for those who want to develop their skills and knowledge to pursue a school administrator career. Requirements Our School Administrator Training course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This School Administrator Training course will assist you in pursuing a career in the relevant fields. School Administrator (Salary Range £17,000-£25,000) School Administrator Training Module 01: Introduction to School Administration 00:12:00 Module 02: Types of Schools In The UK 00:15:00 Module 03: Workplace Development 00:12:00 Module 04: Creating and Maintaining a School Culture 00:13:00 Module 05: Educational Administration and Management 00:11:00 Module 06: Safeguarding Students 00:14:00 Module 07: Child Development 00:13:00 Module 08: Serious Behavioural Issues and Problems of Students 00:12:00 Module 09: Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress 00:13:00 Assignment Assignment - School Administrator Training 02:00:00
Overview Enrol in our SENCO training course to increase your understanding of and proficiency with Special Educational Needs Coordination. After finishing this course, you'll have a more in-depth understanding of and proficiency with the SENCO role. It can be difficult to work as a teaching assistant with children who have special needs. Therefore, this SENCO - Special Educational Needs Coordination Course is meant to teach you about boosting the learning and personal development of children and young people who are prone to underachievement through group work and working with parents. You'll also know how to help kids and young adults who struggle with behavioural, physical, or learning issues. This SENCO - Special Educational Needs Coordination Course will be ideal for obtaining minimum eligibility to work one-on-one with an individual student or with a group of children in a large classroom situation, regardless of your preference for working in a mainstream classroom or a special education school. Learning Outcomes Deepen your understanding of the SEN Determine the role of a Special educational needs coordinator Understand what is supporting teaching and learning Understand the role of SENCOs as leaders Enrich your knowledge of the statutory and regulatory context for SEN Why You Should Choose SENCO Training Online Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The SENCO (Special Educational Needs Coordination) Training Online Course is for anyone interested in gaining the life coaching and counselling skills to help people achieve their life goals. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SENCO (Special Educational Needs Coordination) Training Online Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £23,481 annually. SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction to SEN Co-ordination 00:12:00 Module 02: The SENCO Role in Policy and Practice 00:11:00 Module 03: Roles and Responsibilities within whole School SEN Co-ordination 00:11:00 Module 04: Supporting Teaching and Learning 00:21:00 Module 05: The SENCO and the Senior Leadership Team 00:13:00 Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School 00:23:00 Module 07: Developing Relationship with Pupils and Parents 00:18:00 Module 08: SENCO's Role in Leading and Managing SEND Administration 00:16:00 Module 09: Challenges and Opportunities 00:15:00 Module 10: Developing Inclusive Practice and the Future SENCO Role 00:12:00 Assignment Assignment - SENCO (Special Educational Needs Coordination) Training Online 01:00:00
Everyone loves to have a little fun now and then. Especially kids! And, of course, those that are still kids at heart. But, with the growing economy, it becomes more and more difficult to have money on hand for incredible family outings. The course is intended to help you find various ways to spend the least amount of money while still having lots of fun with your family and creating lasting memories. You will explore creative and entertaining ways to enjoy the time you spend with your family both indoors and outdoors without needing to have lots of money. Or ANY money for that matter! You will also learn to select, plan and organise few activities from the ideas you will get from this course to create more exciting events. Course Highlights Family Activities Guide is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Family Activities Guide into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Family Activities Guide Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Family Activities Guide is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Family Activities Guide is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 01:00:00 Chapter-2 01:00:00 Chapter-3 00:30:00 Chapter-4 00:30:00 Chapter-5 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Family Activities Guide 00:20:00 Final Exam Final Exam- Family Activities Guide 00:20:00
Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.
Envision yourself effortlessly navigating conversations in English, captivating your audience with your eloquence and fluency. Imagine confidently expressing your ideas in academic essays, flawlessly mastering English grammar, and effortlessly comprehending native speakers. This Master English Speaking - 2 Bundle is your gateway to achieving this linguistic mastery. Learning Outcomes: Master the nuances of English pronunciation and intonation Expand your vocabulary with 200 common idioms and phrases Enhance your grammar proficiency to level 3 Ace English spelling, punctuation, and grammar fundamentals Develop effective essay writing skills in English Prepare for GCSE English exams with confidence Attain a Diploma in TEFL/TESOL to teach English as a foreign language This Master English Speaking - 2 Bundle Consists of the following Premium courses: => Course 01: Master English Speaking 2 => Course 02: English Spelling, Punctuation, and Grammar Basic Course => Course 03: Diploma in TEFL/TESOL => Course 04: English Grammar Level 3 => Course 05: 200 Common English Idioms and Phrases => Course 06: GCSE English => Course 07: Essay Writing in English => Course 08: Functional Skills English Practice Level 2 => Course 09: Master English Speaking 3 => Course 10: IELTS Speaking Masterclass => Course 11: Basics of English for Beginners Enrol now and unlock the power of effective communication with our Master English Speaking - 2 Bundle. Immerse yourself in a world of linguistic enrichment with our Master English Speaking - 2 Bundle, designed to empower you to communicate with confidence and clarity in English. This comprehensive bundle caters to learners of all levels, from beginners seeking to establish a strong foundation to advanced speakers aiming to refine their fluency and articulate their thoughts with precision. Our carefully curated selection of courses provides a holistic approach to mastering English, covering essential aspects of the language such as grammar, vocabulary, pronunciation, and conversational skills. Whether you aspire to enhance your professional prospects, expand your academic horizons, or simply connect with the world around you more effectively, this bundle empowers you to achieve your English language goals. The Curriculum of Master English Speaking - 2 Bundle => Course 01: Master English Speaking 2 Section 01: Introduction Section 02: 10 Ways to Encourage Someone Section 03: 10 Ways to Talk about Price Section 04: 10 Phrases for Saying Something is Easy and Difficult Section 05: 10 Phrases for Remembering, Reminding & Forgetting Section 06: 5 Ways to Interrupt Someone Politely Section 07: 6 Ways to Ask for Clarification Section 08: 7 Phrases for Complaining Section 09: 5 Ways to Ask Someone Else to Do Something Section 10: 5 Ways to Ask for Help Section 11: 10 Expression about Age Section 12: 10 Phrases for Shopping Section 13: 10 Phrases for Talking about Food Section 14: 10 Phrases for Talking about TV Section 15: 10 Phrases you will hear in the Airport Section 16: 5 Ways to Check if the Other Person Understands You Section 17: 5 Phrases for Hot Weather Section 18: 5 Phrases for Cold Weather Section 19: 10 Ways to Talk about the Rain in English Section 20: 10 Ways to Say that you are Tired Section 21: 5 Phrases for Promises & Resolutions Section 22: 10 Excuses for being Late Section 23: 5 Ways to Say Someone is Correct Section 24: 5 Ways to Say Someone is wrong Section 25: 5 Ways to Say Someone is Clever Section 26: Download the PDF of the Whole Content =========>>>>> And 10 More Courses <<<<<========= Enrol in This Bundle Today and Start your journey with APEX LEARNING. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is designed for individuals who: Seek to improve their spoken English fluency and confidence. Wish to enhance their written and grammatical proficiency in English. Aspiring English language teachers seeking TEFL/TESOL certification. Individuals preparing for English proficiency exams like IELTS and GCSE. Anyone seeking to master the English language for personal or professional advancement. Requirements This Master English Speaking - 2 course has been designed to be fully compatible with tablets and smartphones. Career path Having this bundle, will increase the value of your CV and open you up to multiple job sectors: English language teacher: £30,000-£40,000 per year) Translator or interpreter: £35,000-£45,000 per year) English tutor: £25,000-£35,000 per year) Content writer or editor: £30,000-£40,000 per year) International business consultant: £50,000-£60,000 per year) Certificates Certificate of Completion (e-Certificate) Digital certificate - Included Certificate of Completion (Hard Copy) Hard copy certificate - £10 You will get the Hard Copy certificate for the Master Spoken English - 2 course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.